Mercure Bordeaux Château Chartrons

4.0 star property
Hotel with restaurant, near Cité du Vin

Choose dates to view prices

Located in Chartrons, near Cité du Vin, Mercure Bordeaux Château Chartrons offers a warm welcome with its upscale charm. Unwind on the garden terrace or recharge at the gym. The helpful multilingual staff has left a lasting impression on previous guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Parking available
  • Pet friendly
  • Laundry facilities
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
$77 nightly
The total price is $93
Dec 7 - Dec 8
Total with taxes and fees

Room options

Available filters for rooms
Showing 8 of 8 rooms

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Suite - 1 double bed and sofa

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Sofa Bed and 1 Double Bed

Standard Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Suite, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, Connecting Rooms

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
81 Cours Saint-Louis, Bordeaux, Gironde, 33300

What's nearby

  • Place des Quinconces - 2 min drive - 1.8 km
  • Cité du Vin - 3 min drive - 1.7 km
  • Grand Theatre of Bordeaux - 3 min drive - 2.5 km
  • Rue Sainte-Catherine - 3 min drive - 2.5 km
  • Place de la Bourse - 3 min drive - 2.5 km

Getting around

  • Merignac Airport (BOD) - 21 min drive
  • Cenon Station - 6 min drive
  • Bordeaux-Benauge Station - 8 min drive
  • Le Bouscat Sainte-Germaine Station - 8 min drive
  • Grand Parc Tram Station - 9 min walk
  • Emile Counord Tram Station - 9 min walk
  • Cours du Medoc Tram Station - 9 min walk

Restaurants

  • ‪pizzeria la tradizione - ‬7 min walk
  • ‪Rotisserie Saveur Saveurs - ‬6 min walk
  • ‪The Golden Apple - ‬7 min walk
  • ‪Les Tables Vatel - ‬8 min walk
  • ‪Morimoto Bordeaux - ‬2 min walk

About this property

Mercure Bordeaux Château Chartrons

When you stay at Mercure Bordeaux Château Chartrons, you'll be just a 5-minute drive from Rue Sainte-Catherine and Cité du Vin. Guests can visit the fitness center for a workout or grab a bite to eat at Chais Saint Louis, which serves French cuisine and is open for breakfast and dinner. A bar/lounge, a terrace, and a garden are other highlights. The property is just a short walk to public transportation: Grand Parc Tram Station is 9 minutes and Emile Counord Tram Station is 9 minutes.

At a glance

DONE

Hotel size

    • 215 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: noon
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 20 per night)
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Pool table
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (4844 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness center
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Chais Saint Louis - This brasserie specializes in French cuisine and serves breakfast and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 19.5 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 8.00 per pet, per night

Parking

  • Self parking costs EUR 20 per night
  • Parking height restrictions apply

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Accor Bordeaux Chartrons
Mercure Bordeaux Chartrons
Mercure Bordeaux Château Chartrons
Mercure Bordeaux Chateau Chartrons Hotel Bordeaux
Mercure Bordeaux Château Chartrons Hotel
Mercure Château Hotel Bordeaux Chartrons
Mercure Château Hotel
Mercure Château
Mercure Bordeaux Château Chartrons Hotel
Mercure Bordeaux Château Chartrons Bordeaux
Mercure Bordeaux Château Chartrons Hotel Bordeaux

Frequently asked questions

Does Mercure Bordeaux Château Chartrons offer free cancellation for a full refund?

Yes, Mercure Bordeaux Château Chartrons does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Bordeaux Château Chartrons?

Yes, cats and dogs are welcome. There's a charge of EUR 8.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Bordeaux Château Chartrons?

Yes. Self parking costs EUR 20 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Mercure Bordeaux Château Chartrons?

Check-in start time: 2:00 PM; Check-in end time: noon. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Mercure Bordeaux Château Chartrons?

No, this hotel doesn't have a casino, but Barriere Casino Theatre (6-min drive) is nearby.

What is there to do at Mercure Bordeaux Château Chartrons and nearby?

Mercure Bordeaux Château Chartrons has a fitness center and a garden.

Are there restaurants at or near Mercure Bordeaux Château Chartrons?

Yes, Chais Saint Louis offers French cuisine.

What's the area around Mercure Bordeaux Château Chartrons like?

Mercure Bordeaux Château Chartrons is a short 9-minute walk from Grand Parc Tram Station and 8 minutes' walk from Bordeaux Wine and Trade Museum.

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Mercure Bordeaux Château Chartrons Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Breakfast
Service staff
Location

What guests liked

  • Extensive range of food and great options at breakfast. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

4/10 Fair

This property is somewhat on the outskirts of town where all of the action is. It is not too far of a walk to the rue of Notre Dame (10-15 minutes) but doesn’t feel the safest at night. The hotel appears to have spent all their money on making the lobby, bar and common areas look nice but the actual rooms are very old and have a strange smell. My room had no functioning air conditioning but since I got back late to my room, I did not have energy to pack up all my stuff and move to another room. This made the musky smell in the bathroom even worse. The water for showers is also not hot, it is lukewarm at best. The staff are not as helpful or friendly, but it could also be because I am a foreigner. For the price you pay for this hotel, it is not worth it. Even if it was discounted, I would not stay here. I would rather stay in a 3 star and below hotel with functioning air conditioners with modern thermostats (they have some kind of antiquated knob thing that makes no sense) and hot water (their sink water was hotter than shower water).

6/10 Good

Vieillot, pomme de douche bouchée par le calcaire. Traces au plafond
nicolas, 3-night trip

10/10 Exceptional

ras
Tiphaine, 1-night trip

10/10 Exceptional

Séjour en coup de vent

Séjour en coup de vent mi-pro mi-perso, très bien situé avec parking gratuit en sous-sol.
Ludovic, 1-night trip

10/10 Exceptional

Beautiful hotel and very large room and bath. Comfortable bed and well appointed with amenities. It is a 35-40 minute walk to the historic center.
Kimberly, 4-night trip

8/10 Very good

Perfectible

Bel hotel, chambre agreable , lit confortable .. Mais petit dejeuner mal approvisionné : plus d'assiettes, plus d'eau dans la bouilloire a oeufs, plus d'oeufs brouillés, salade de fruits en boîte... plus d'1 heure avant la fin du service .pas digne d'un 4 étoiles..😔
Sandrine, 3-night trip

6/10 Good

Très déçu

Bel établissement de prime abord avec un joli lobby et un accueil très professionnel. J'avais beaucoup d'espoirs et l'envie de séjourner dans ce lieu atypique. Arrivé dans la chambre spacieuse et agréable, il est impossible de régler la climatisation, j'ai passé une nuit peu confortable et non réparatrice. Les toilettes sont dotés de traces de "Calcaire ?"... Ou autre. La salle de bain est très moyenne, dans son jus avec un sèche cheveux jauni par les années, un porte papier hygiénique branle ballant laisse tomber le rouleau au moindre tour de roue. La douche... Impossible de retirer le fond de baignoire à cause du système défectueux pour laisser s'échapper l'eau ! Obligation de d'ôter le dispositif avec les ongles... Pour finir, le plateau de courtoisie avec simple café lyophilisé et thé. Même pas du vrai café. A ce tarif, j'irai autre part la prochaine fois.
Jérôme, 1-night trip

10/10 Exceptional

Toujours agréablement reçus
Jonathan, 1-night trip

8/10 Very good

Hotel bien situé dans le quartier des Chartrons. Personnel agréable et à l'écoute.
VIRGINIE, 2-night trip

10/10 Exceptional

Séjour reposant
Franck, 1-night trip

6/10 Good

The hotel is okay at best. Staff was extremely rude and not helpful. Room was not clean, especially toilets and bathroom. Does not really fits the 4* claim.
Yaron, 2-night trip

10/10 Exceptional

Séjour tout confort
1-night trip

8/10 Very good

Nous avions réservé 2 nuits à l’hôtel Mercure. La première nuitée fut compliquée car il y avait du bruit et nous avions été réveillés par le camion poubelle. J’en ai fait part le lendemain et ils ont pris en compte mes remarques. Ils nous ont changé de chambre. Quel bonheur !! Nous avons passé une excellente nuit dans une chambre chauffée qui sentait bon. Je remercie la direction pour cette prise en compte rapide.
Jean Luc, 2-night trip

10/10 Exceptional

Très bien

Très bien. Chambre agréable, personnel très sympa.
Jacques, 2-night trip

10/10 Exceptional

Accueil professionnel tout en restant convivial Chambre de bon niveau et literie excellente
Franck, 1-night trip

8/10 Very good

Hôtel pratique pour une nuit, sinon peut mieux faire
Baptiste, 2-night trip

10/10 Exceptional

Séjour aux Chartrons

Très bien situé, transport à proximité, chambre spacieuse, cadre très sympa. la cité du vin à 30mn à pied.
Steve, 2-night trip

4/10 Fair

Chambre standard prise a la dernière minute. Salle de bain sans rideau de douche, dommage pour une chambre avec accès PSR. La salle de bain fini par être inondé et une cabine de douche trop petite. Pour un 4 étoiles c’est fort dommage.
Gael, 1-night trip

2/10 Poor

No service
Audrey, 2-night trip

10/10 Exceptional

Muy amables, cómodo, muy bien situado, cama muy amplia y cómoda
Alberto, 3-night trip

10/10 Exceptional

Parfait !

Très bel hôtel, confortable et propre.
Carlo, 2-night trip

10/10 Exceptional

The only thing we didn’t like were the pillows…too hard. Unfortunately we arrived late and had a difficult time finding somewhere to eat…
Mark, 1-night trip

10/10 Exceptional

Helpful staff, nice big room
Rob, 1-night trip

10/10 Exceptional

We stayed here while visiting for the Olympics and it just so happened to be the same hotel where the Men's and Women's Spanish National Soccer teams were staying! The hotel is beautiful and a close walk to the river trams, with plenty of dining/shopping options nearby.
krista, 3-night trip

10/10 Exceptional

Good location
darrell, 3-night trip