Does Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand offer free cancellation for a full refund?

Yes, Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand?

Yes, there's free self and valet parking. Electric vehicle charging is available.

Is airport shuttle service offered by Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand?

Yes, an airport shuttle is available. The charge is INR 4500 per vehicle one-way.

What are the check-in and check-out times at Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

Are there restaurants at or near Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand?

Yes, La Utsav offers local and international cuisine.

What's the area around Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand like?

Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand is in the heart of Bengaluru, a short 9-minute walk from Baiyyappanahalli Auxiliary Bypass Cabin Station.

Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand, Bengaluru: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Mar 31, 2025

Excellent business trip venue for Bengaluru

If you’re going to Bengaluru for business this hotel has an excellent restaurant, very nice lounges and rooms, fitness center and more.

Robert, 4-night trip

8/10 Very good

Jan 31, 2025

Lovely staff

1-night trip

10/10 Exceptional

Jul 22, 2024

Great experience, very clean and friendly staff. Easy check-in and check-out process. Staffs were very attentive.

SENTHIL, 1-night trip

10/10 Exceptional

Dec 8, 2023

Good stay

8/10 Very good

Aug 23, 2021

Good stay

It was good to stay here n also looking fo next tym stay

1-night trip

10/10 Exceptional

Jan 5, 2023

Easy. Accommodating, Clean, Quiet

Easy check in and out, spa was above average as was brekkie and dinner. Rooms and bathroom were clean. Beds were supportive and the hotel was quiet. Front desk staff were always more than accommodating to address my many requests such as arranging for airport taxis, daily cabs for hire for multiple rooms booked etc... Overall, my thoughts are if in Bangalore this would be a great hotel to stay at.

6-night trip

10/10 Exceptional

May 29, 2023

The property is exactly as in the pictures online. The reception is grand and very large and feels like walking into a palace. The security at the lobby is very reassuring. The staff speak English which is good and helpful. The rooms are nicely decorated and extremely clean and comfortable. The breakfast is very good for an Indian appetite. The managers and front desk work hard to deal with any issues quickly and promptly. I would recommend staying her just to experience some luxury in Bangalore. Suraj and Anita were extremely helpful.

10/10 Exceptional

Apr 22, 2024

Surprisingly nice hotel in the city

Stayed 1 night for my first time in many visits to Bangalore. The hotel is located in the city connected to a small mall with several fast food outlets. Check-in was at 10 pm and lobby was ordinary. My room was on executive club floor. The floor which I stayed was very far from the elevator which the reception had pointed out during check-in. This was due to the design of the floor being very long. In the middle of my floor there was a cozy library for quiet relaxation which I made good use in the afternoon the next day. I do not know where the club lounge is. Each floor I was told has its own smoking area which is a balcony in the hall way. Room was very spacious with high balcony. Bed was slighty elevated and very comfortable. No bath tub, but bathroom was spacious with nice amenities. I asked for a soap bar to housekeeping as I do not like liquid soap. Did not have a chance to see much of the property or experience breakfast, but it was quiet for a pleasant good night sleep.

Ungsok, 1-night trip

6/10 Good

Jul 15, 2025

It's a 4star hotel pretending to be a 5 star hotel. The beds were small. The switches were confusing: laid over everywhere. The shower is not user friendly and the TV doesn't work.

Papanna, 3-night trip

4/10 Fair

Jun 30, 2025

The twin beds are so inconvenient for the family after paying such high price for the room. We ordered an extra Mattress paying extra money. When the guy came with mattress and opened it , a cockroach popped out. We felt so disgusted, it ruined the whole experience for us. I would never stay with them again as my trust is broken. Apart from a promise to refund my money for extra mattress, the manager did nothing to make me feel that I should come back. Other working Staff is polite and courteous.

Sharada, 3-night trip

10/10 Exceptional

Jun 30, 2025

Great hotel

Great hotel! Treated us like royalty. Absolutely spotless. Great food. Convenient location.

jody, 2-night trip

8/10 Very good

Apr 21, 2025

Bangalore solorejse

Skønt hotel med fantastisk service fra alle ansatte. Dejlige rummelige værelser og gode faciliteter.

Sascha Svaneklink, 2-night trip

10/10 Exceptional

Mar 2, 2025

After the pilgrimage of Maha Kumbha Mela in north India, this hotel was an amazing place to rest and visit friends nearby. The hotel staff was very friendly and professional at all times. The breakfast buffet was delicious.

Marco, 2-night trip

10/10 Exceptional

Feb 28, 2025

Amazing staff

Marco, 3-night trip

2/10 Poor

Feb 22, 2025

Worst Hotel Experiences in 30 Years! Don’t Stay!

Worst Hotel Experience in 30+ Years Disastrous Laundry Service I sent two blouses and a dress for dry cleaning, but they were stuffed into a laundry bag, crumpled, and improperly washed instead. • One blouse shrank, making it unwearable. • The dress had iron marks and smelled bad. • Garments were creased and mishandled. When I raised the issue, staff repeatedly insisted they only dry clean jackets and pants, despite listing dry cleaning for other garments. Instead of informing me, they damaged my clothes. The manager, Babita Butola, offered no resolution, only waiving the laundry fee—no compensation for ruined garments. Worse, when I was unavailable, the hotel contacted my customer to reach me, an appalling breach of professionalism. At check-out, they still tried to charge me for laundry, causing further delays. Final Verdict: Avoid at All Costs he lack of accountability, poor service, and refusal to take responsibility make this hotel an absolute NO for both business and leisure travelers. If you are considering staying here—DON’T.

Susan, 6-night trip

4/10 Fair

Feb 11, 2025

Local friendly hotel.

12-night trip

4/10 Fair

Feb 9, 2025

I will not call it a 5 star hotel…..

The hotel is in a good location but restaurant is bad. People stand at the buffet to eat, do not take new plates every time, use their hands to pickup the food, I travel a lot . So far I traveled to 40 plus countries but not seen such un-hygienic buffet anywhere. After seeing that I didn’t eat at the buffet. We ordered some expensive drinks at the bar and were served RAW peanuts at the bar. Not roasted, not salted but RAW. The last day we settled our account and as we were getting in to the car to the airport the receipt came running and started saying we Jane not paid for the late check out. We had paid for the late checkout and all the taxes etc… I pulled my account statement and showed it to her, her response was oh ok. No apology what so ever. It was very embarrassing in front of other guest standing there. I will think twice before booking my stay at this hotel again….

Sujata, 4-night trip

10/10 Exceptional

Dec 15, 2024

Fantastic place to stay in Bengaluru

Excellent customer service & beautiful hotel. Rooms were clean and spacious.

Alexandra, 4-night trip

6/10 Good

Nov 12, 2024

During a recent stay at the Grand Mercure Bengaluru, I found the hotel itself to be quite satisfactory. The accommodations were modern, clean, and comfortable, ensuring a restful stay. The housekeeping staff deserve commendation for maintaining impeccable standards of cleanliness. The service throughout the hotel was commendable. The staff were consistently friendly and helpful, readily addressing any requests. Room service was prompt and the food was enjoyable. The lunch buffet at the restaurant was a highlight, offering a satisfying variety of dishes. While the hotel is attached to Gopalan Mall, I found the mall itself to be rather underwhelming. The selection of shops was limited and the overall size was smaller than expected. This wasn't a major issue, but it's worth noting for those who might be expecting a larger shopping experience. However, a significant error on my final invoice detracted from the overall experience. An extra zero had been mistakenly added to the total, resulting in a grossly inflated amount. While the issue was rectified, it caused unnecessary inconvenience and raised concerns about the hotel's billing procedures. Despite this unfortunate incident and the somewhat disappointing mall, I would still recommend the Grand Mercure Bengaluru for the quality of the hotel itself. The comfortable accommodations, excellent service, and the enjoyable lunch buffet make it a desirable choice. However, guests are advised to carefully review their invoices.

Mohamed, 4-night trip

10/10 Exceptional

Oct 28, 2024

Stay was great in this hotel. Good amenities, had good food and drink options. Neat and clean facility, good service, ambience was wonderful. The only problem faced is with the heavy traffic at that junction to move in and out.

Deepak Kumar, 2-night trip

10/10 Exceptional

Oct 9, 2024

雑踏のオアシス

街は渋滞がひどいし、気が休まりませんが、ホテルは静かで素晴らしいです。

SAORI, 2-night trip

4/10 Fair

Aug 23, 2024

Just ok

Rajesh, 3-night trip

8/10 Very good

Aug 11, 2024

Staff were very courteous, service was good. Will stay again.

Abi, 2-night trip

10/10 Exceptional

Jul 28, 2024

The location is very prime and next to a shopping mall. Easy access to transportation

Venkata Naga Suresh, 2-night trip

8/10 Very good

Jul 13, 2024

Genuinely helpful staff… but not trained enough to pay attention to detail.

Nisheeth, 7-night trip

Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand

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Deluxe Room King Non Smoking

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Deluxe Room Twin Non Smoking

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Executive Club Room King Non Smoking | Club Lounge Access

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Executive Club Twin Room Non Smoking | Club Lounge Access

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Executive Suite - 1 king Bedroom - Kitchenette - Private Terrace (300 Sqft)

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Deluxe Suite - 2 Bedroom - Kitchenette - Large Living area

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Presidential Suite, Multiple Beds

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