Four Points by Sheraton Surabaya, Pakuwon Indah is an upscale haven near Al-Akbar Mosque and Pakuwon Mall. Tee off at the 18-hole golf course or unwind with a cocktail at the bar while taking in the views of lush greenery from your room.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Pool
Airport transfer
Bar
Free parking
Laundry facilities
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Outdoor pool
Breakfast available
Valet parking
Children's pool
Conference center
Airport shuttle
24-hour front desk
Air conditioning
Computer station
Front-desk safe
For families (6)
Children stay free
Children's pool
Premium TV channels
Daily housekeeping
Blackout drapes/curtains
Elevator
The current price is AED 272
AED 272
AED 329 total
includes taxes & fees
Dec 4 - Dec 5
Why we love this property
Art deco with a view
Marvel at this hotel's art deco architecture before heading up to the rooftop garden for a scenic vista and a breath of fresh air.
Diverse culinary scene
Savor Indonesian or international cuisine at the hotel restaurant with al fresco dining. The bar awaits, while breakfast includes vegan and vegetarian options.
Luxurious sleep sanctuary
Slip into soft bathrobes after waking from premium beds with Frette Italian sheets. Blackout drapes ensure sleep isn't disturbed at dawn.
Pakuwon Mall, Jalan Puncak Indah Lontar No. 2, Surabaya, 60216
What's nearby
Pakuwon Mall - 1 min walk - 0.0 km
Pakuwon Trade Center - 5 min walk - 0.4 km
Surabaya Zoo - 8 min drive - 8.0 km
Royal Plaza Surabaya - 10 min drive - 9.7 km
Tunjungan Plaza - 11 min drive - 9.5 km
Getting around
Surabaya (SUB-Juanda) - 42 min drive
Tandes Station - 19 min drive
Surabaya Pasar Turi Station - 29 min drive
Surabaya Gubeng Station - 33 min drive
Airport shuttle (surcharge)
Restaurants
Magnolia restaurant - 1 min walk
Yamagoya Ramen - 1 min walk
Steak 21 - 2 min walk
Fajar Chinese Restaurant - 1 min walk
Crunchäus - 1 min walk
About this property
Four Points by Sheraton Surabaya, Pakuwon Indah
At Four Points by Sheraton Surabaya, Pakuwon Indah, you'll be within a 15-minute drive of Tunjungan Plaza. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Djaman Doeloe Restaurant, which serves Indonesian cuisine and is open for breakfast, lunch, and dinner. Other highlights at this Art Deco hotel include a bar/lounge and a children's pool. Fellow travelers say great things about the helpful staff.
At a glance
Hotel size
310 rooms
Arranged over 17 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 17
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite valet parking (IDR 50000 per stay)
Height restrictions apply for onsite parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Private dining
Traveling with children
Children stay free (see details)
Children's pool
Children's menu
What to do
Pro golf lessons
Access to nearby health club
Golf lessons nearby
Working away
Computer station
Coworking spaces
Conference center
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Free pool cabanas
Golf caddy on site
Golf cart on site
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2019
Safe-deposit box at front desk
Rooftop garden
Adjacent to a golf course
Golf driving range on site
An outdoor pool
Shopping mall on site
Golf pro shop on site
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Reception hall
Outdoor furniture
Art Deco architecture
Accessibility
Elevator
Elevator door width (inches): 1
Wheelchair-accessible path to elevator
Accessible airport shuttle
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
49-inch LED TV
Premium cable channels
Home comfort
Air conditioning
Electric kettle
Bathrobes and slippers
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Premium bedding
Freshen up
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Electrical adapters/chargers
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Guidebooks/recommendations
Restaurant dining guide
Special features
Dining
Djaman Doeloe Restaurant - This buffet restaurant specializes in Indonesian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Soiree Rooftop Bar - This rooftop bar specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 154880 for adults and IDR 77440 for children
Airport shuttle service is offered for an extra charge of IDR 490000 per vehicle (one-way, maximum occupancy 4)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for IDR 605000.0 per day
Parking
Valet parking costs IDR 50000 per stay
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 8:00 PM
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Four Points by Sheraton Surabaya Pakuwon Indah
Four Points by Sheraton Surabaya, Pakuwon Indah Hotel
Four Points by Sheraton Surabaya, Pakuwon Indah Surabaya
Four Points by Sheraton Surabaya, Pakuwon Indah Hotel Surabaya
Frequently asked questions
Does Four Points by Sheraton Surabaya, Pakuwon Indah offer free cancellation for a full refund?
Yes, Four Points by Sheraton Surabaya, Pakuwon Indah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Four Points by Sheraton Surabaya, Pakuwon Indah?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 8:00 PM.
Are pets allowed at Four Points by Sheraton Surabaya, Pakuwon Indah?
Sorry, pets aren't allowed.
Is parking offered on site at Four Points by Sheraton Surabaya, Pakuwon Indah?
Yes, there's free self parking.
Is airport shuttle service offered by Four Points by Sheraton Surabaya, Pakuwon Indah?
Yes, an airport shuttle is available. The charge is IDR 490000 per vehicle one-way.
What are the check-in and check-out times at Four Points by Sheraton Surabaya, Pakuwon Indah?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Four Points by Sheraton Surabaya, Pakuwon Indah and nearby?
Four Points by Sheraton Surabaya, Pakuwon Indah has an outdoor pool and access to a nearby health club.
Are there restaurants at or near Four Points by Sheraton Surabaya, Pakuwon Indah?
Yes, Djaman Doeloe Restaurant offers alfresco dining and Indonesian cuisine.
What's the area around Four Points by Sheraton Surabaya, Pakuwon Indah like?
Four Points by Sheraton Surabaya, Pakuwon Indah is a short 1-minute walk from Pakuwon Mall and 5 minutes' walk from Pakuwon Trade Center.
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