The front desk staff was incredibly kind and welcoming, but this location is lacking drastically compared to others. The AC unit did not work in our room (but we were easily given a new room), however, the toilet did not flush in the new room, the microwaves were unclean, and the mattresses were stained horribly. Also, the elevator was missing buttons and felt unsafe. We had tried to get a refund, but our check in time was too late to qualify, so we made the most out of our one night stay. The few good things included in our room were the very comfortable mattresses, the water temperature in the shower, and the pressure of the shower head. However, these do not make up for the drunk and high individuals in the hallway asking “do you know where I can buy ice around here?” or the ones stumbling around the halls. We felt very unsafe and didn’t leave our room until it was time to check out. I honestly would never stay here again and I’m sure I could find somewhere much nicer for the price. The front desk worker was nice, but this hotel should honestly be regarded as a 1 star hotel not suitable for families or people looking for a safe place for the night. I will definitely be checking the reviews more thoroughly next time I book a hotel.