6/10 Good
Apr 26, 2018
Bland review as unable to comment on most aspects. Unfortunately when I arrived no room had been booked for me at the Kaiser Karl in spite of my reservation confirmation from Expedia and the hotel was full. The staff member on reception was fabulous and sorted me an alternative hotel and covered the costs of a taxi to get me there. Thankfully the hotels were also able to sort out a transfer of funds which I had already paid for Kaiser Karl. No idea if this situation was the fault of Expedia or the hotel but it added significant stress to the start of my stay.
Verified traveler
2-night trip





















