Does Sonesta ES Suites Charlotte Arrowood offer free cancellation for a full refund?

Yes, Sonesta ES Suites Charlotte Arrowood does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sonesta ES Suites Charlotte Arrowood?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Sonesta ES Suites Charlotte Arrowood?

Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Sonesta ES Suites Charlotte Arrowood?

Yes, there's free self parking.

What are the check-in and check-out times at Sonesta ES Suites Charlotte Arrowood?

Check-in start time: 4 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Sonesta ES Suites Charlotte Arrowood and nearby?

Sonesta ES Suites Charlotte Arrowood has a seasonal outdoor pool and a 24-hour fitness center, as well as a picnic area.

Does Sonesta ES Suites Charlotte Arrowood have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.

Sonesta ES Suites Charlotte Arrowood, Charlotte: Hotel Reviews, Rooms & Prices

2/10 Poor

Oct 12, 2025

Don’t like that hotel

Added extra fees and wouldn’t let me stay there

Joletta, 2-night trip

4/10 Fair

Oct 10, 2025

William, 3-night trip

6/10 Good

Oct 10, 2025

Do not stay here

Staff was great, but they were kind of behind the 8-ball. My biggest beef was room keys consistently not working, even upon check in…staff told me this was a frequent problem with many guests….a room key might work one day, but not the next (or even later the same day). I put up with it for 3 weeks (recurring work assignment), & then changed hotels, as there appeared to be no end in sight. Room wasn’t especially clean (carpet could be gross), dishes/silverware were hit & miss, & multiple lamps & electrical outlets didn’t work (across multiple rooms). Parking lot lights were hit & miss (often dark & sketchy). Sent an email to Sonesta regarding my concerns (& was told it was forwarded to local hotel management, but was not contacted by local hotel). I could not, & would not recommend Sonesta ES Suites Charlotte Arrowood to anyone (& I traveled & stayed there 3 nights a week for several weeks; smart, huh?) It was reasonably convenient to my job, but that’s the best I can say about them. There are much better options in close proximity.

William, 3-night trip

4/10 Fair

Sep 28, 2025

Mostly well-designed, but poorly maintained and dirty. Smoking and vaping everywhere in public areas in spite of signage an advertising. Bad smell. Bugs. Disgustingly dirty upholstery. Loud party while trying to sleep. Mold on air vents in our room.

Melissa, 2-night trip

10/10 Exceptional

Sep 28, 2025

Very nice

Lisa, 1-night trip