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Batam Marriott Hotel Harbour Bay

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Harbour Bay Ferry Terminal

Choose dates to view prices

Near Nagoya Hill Mall and Grand Batam Mall, Batam Marriott Hotel Harbour Bay offers a luxurious retreat with an outdoor pool, coffee shop/cafe, and beautiful garden. Guests can unwind at the spa or stay active in the 24-hour gym while enjoying free WiFi in public areas; previous guests rave about the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pool
  • Airport transfer
  • Connecting rooms available
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 8 meeting rooms
  • Airport shuttle
  • 24-hour front desk

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is AED 627
AED 759 total
includes taxes & fees
Nov 21 - Nov 22

Why we love this property

Spa serenity experience
A full-service spa offers daily treatments including couples' rooms and massage. Guests rejuvenate in the 24-hour gym or find peace in the rooftop garden.
Rooftop garden oasis
Set amongst luxurious surroundings, this hotel's rooftop garden offers a tranquil escape. The ocean-view restaurant presents stunning vistas with every meal.
Dining for all tastes
International cuisine awaits at 2 restaurants with ocean views. The cafe and bar add variety. Vegan, vegetarian, and private dining options complete the scene.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Club Room, 2 Double Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Premium bedding
Sofa bed - double
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Premium bedding
Sofa bed - double
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Sofa bed - double
Blackout drapes/curtains
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Living room | 55-inch LED TV with cable channels, TV, iPod dock

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Premium bedding
Sofa bed - double
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Sofa bed - double
Blackout drapes/curtains
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Garden view

Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Premium bedding
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Ocean View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Sofa bed - double
Blackout drapes/curtains
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Premium bedding
  • 46 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Ocean View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Sofa bed - double
Blackout drapes/curtains
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Room, 1 Bedroom, Non Smoking

Presidential Room, 1 Bedroom, Non Smoking | Premium bedding, minibar, in-room safe, desk

Presidential Room, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Premium bedding
  • 168 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Indoor pool, outdoor pool, pool umbrellas
Radisson Golf & Convention Center Batam
  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.2 out of 10, Wonderful, 476 reviews
The price is AED 257
AED 311 total
includes taxes & fees
Nov 23 - Nov 24
Radisson Golf & Convention Center Batam
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About the neighborhood

Map
Harbour Bay Downtown, Jalan Duyung, Kel Sungai Jodoh, Kec Batu Ampar, Batam, Batam Island, 29453

What's nearby

  • Harbour Bay Ferry Terminal - 5 min walk - 0.5 km
  • Nagoya Hill Mall - 2 min drive - 2.3 km
  • Grand Batam Mall - 3 min drive - 3.4 km
  • Batam Centre Ferry Terminal - 9 min drive - 9.7 km
  • Batam Centre - 9 min drive - 9.7 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 37 min drive
  • Seletar Airport (XSP) - 20.5 miles/33 km
  • Singapore Changi Airport (SIN) - 13.9 miles/22.4 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Morning Bakery - ‬2 min walk
  • ‪Harbour Bay Seafood Restaurant - ‬5 min walk
  • ‪Wey Wey Live Seafood - ‬3 min walk
  • ‪Paradise Garden Restaurant - ‬3 min walk
  • ‪Goji Kitchen & Bar - ‬4 min walk

About this property

Batam Marriott Hotel Harbour Bay

When you stay at Batam Marriott Hotel Harbour Bay, you'll be within a 15-minute drive of Harbour Bay Ferry Terminal and Batam Centre Ferry Terminal. You can visit the spa to be pampered with massages or body treatments, and Goji Kitchen+Bar, one of 2 restaurants, serves international cuisine and is open for breakfast and dinner. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a 24-hour fitness center. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 216 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Onsite self parking (IDR 70000 per day)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle from 6:00 AM to 8:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service

Traveling with children

  • Children's menu

What to do

  • Kayaking nearby
  • Fishing nearby

Working away

  • 8 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2020
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Lowered electrical outlets in bathroom
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Rainfall showerhead
  • Shower only
  • Bidet
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include massages and body treatments.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Goji Kitchen+Bar - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.
Mill&Co - This café serves light fare only. Open daily.
Altitude - Overlooking the ocean, this cocktail bar specializes in Asian cuisine and serves light fare only. Open daily.
Jiang He - Onsite restaurant. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 302500 for adults and IDR 151250 for children
  • Airport shuttle service is offered for an extra charge of IDR 390000 per vehicle (one-way, maximum occupancy 0)

Children & extra beds

  • Rollaway beds are available for IDR 665500 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Parking

  • Self parking costs IDR 70000 per day
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Also known as

Batam Marriott Harbour Batam
Batam Marriott Hotel Harbour Bay Hotel
Batam Marriott Hotel Harbour Bay Batam
Batam Marriott Hotel Harbour Bay Hotel Batam

Frequently asked questions

Does Batam Marriott Hotel Harbour Bay offer free cancellation for a full refund?

Yes, Batam Marriott Hotel Harbour Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Batam Marriott Hotel Harbour Bay?

Yes, there's an outdoor pool.

Are pets allowed at Batam Marriott Hotel Harbour Bay?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Batam Marriott Hotel Harbour Bay?

Yes. Self parking costs IDR 70000 per day. Electric vehicle charging is available.

Is airport shuttle service offered by Batam Marriott Hotel Harbour Bay?

Yes, an airport shuttle is available from 6:00 AM to 8:00 PM. The charge is IDR 390000 per vehicle one-way.

What are the check-in and check-out times at Batam Marriott Hotel Harbour Bay?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in is available.

What is there to do at Batam Marriott Hotel Harbour Bay and nearby?

Have fun with nearby activities like boat tours, fishing, and kayaking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Batam Marriott Hotel Harbour Bay also has a 24-hour fitness center and a garden.

Are there restaurants at or near Batam Marriott Hotel Harbour Bay?

Yes, there are 2 onsite restaurants, featuring international cuisine and ocean views.

What's the area around Batam Marriott Hotel Harbour Bay like?

Batam Marriott Hotel Harbour Bay is located a short 4-minute walk from Harbour Bay Ferry Terminal.

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Reviews

Batam Marriott Hotel Harbour Bay Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

  • Breakfast offered a good spread with many options and fresh, delicious food. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Bed
Store
Cleanliness
Ferry terminal
Lobby
Breakfast
Restaurant

Reviews

10/10 Exceptional

Clean and comfy room
Suraya, 1-night trip

10/10 Exceptional

All hotel staff are very friendly and helpful. We enjoyed the stay a lot.
Tow Choon, 2-night trip

10/10 Exceptional

Enjoy one nite stay at Marriott hotel; spa at Aska ; seafood restaurants and pubs nearby 😊👍
Kym, 1-night trip

10/10 Exceptional

Amazing experience. Everything was great from the time you step in.although there are some hiccups, their service recovery was excellent!
Susiayanto Bin, 2-night trip

10/10 Exceptional

The Batam Marriott Hotel was amazing from the staff, breakfast, cleanliness, the room and especially the view to the sea.
Matthew, 1-night trip

10/10 Exceptional

Staff and service are great. Rooms are big and clean. Will stay here again.
Jingxuan, 3-night trip

10/10 Exceptional

It is a nice and comfortable stay at Marriott Hotel. Staff were warm and courteous. Will definitely come back for the next holiday.
Yin Peng, 2-night trip

8/10 Very good

Right next to customs.... Convenient!

Nice cosy place next to the customs so straight into the hotel. Clean and very customer focused folks. Jones an apprentice was exceptionally courteous!
Ravindra, 2-night trip

10/10 Exceptional

Very polite staff. Convenient to ferry terminal but not to main shopping area
Melissa, 2-night trip

10/10 Exceptional

Luxurious hotel situated just directly above the ferry terminal (Harbour Front). The hotel is closed to many eateries, massage parlours and shops. Staff were very welcoming and friendly. The lounge and cafe are beautifully decorated. Hotel rooms are huge and spacious. Had a wonderful time! Will be back!
Eugene, 1-night trip

8/10 Very good

CNY in Batam…

Super convenient from the ferry. Room was spacious and comfortable, as was the bed. Everything clean and well serviced. Food in the Goji restaurant was fantastic. Pool area could do with some more shade and food menu there was limited. All staff encountered were friendly and helpful. Shops, bars and restaurants also nearby. Adequate gym and lovely spa experience. Would stay again.
Fleur, 2-night trip

8/10 Very good

there was a bazar nearby the hotel and it was so loud until 9pm-ish. the hotel itself was located in the very conveniently and quite clean - even though my shower holder was already broken when I checked in, and the staff are very friendly and their service was amazing. there is a construction going on nearby to build a new shopping mall/restaurants area which will add more value to revisit the hotel.
jiseon, 1-night trip

2/10 Poor

Dirty. Not clean properly. Food was bad.
J, 3-night trip

10/10 Exceptional

Clean and beautiful room. Super friendly and helpful staff.
Abdullhakam, 2-night trip

8/10 Very good

Had a great 3-night stay at the Marriott Hotel Batam! The breakfast was absolutely fantastic—so many options and everything was fresh and delicious. The staff were extremely friendly and helpful, always greeting us with a smile and making us feel welcome. The location is also excellent, convenient and close to everything we needed. The price was not cheap, but affordable. Only two reasons I’m giving 4 out of 5 stars is because the room style felt a bit dated and the faulty keyless room entrance. They promised to send an engineer to fix the issue (we almost requested to re-program the card 3-4 times every day) but they didn’t —a refresh would make this place perfect. Still, overall a very enjoyable stay and would definitely come back!
Amir, 3-night trip

10/10 Exceptional

Great service from staff

Service par excellent. Shout out to Gracia at reception, Dura at Altitude, floor manager in Goji on 2/8/2025. All staff makes an effort to speak to us.
Grace, 1-night trip

10/10 Exceptional

Love the hotel and staff. They are friendly and very helpful.
Siew Chng Linda, 1-night trip

10/10 Exceptional

Awesome

Super
MARK, 1-night trip

10/10 Exceptional

Stayed 1 night in the deluxe twin ocean view room. Very beautiful hotel . Would stay longer next round. Must swim in their pool. Infinity pool without the heavy price tag.
HSING I, 1-night trip

8/10 Very good

We had a wonderful stay at Marriott at Harbour Bay to celebrate our wedding anniversary. The team went above and beyond by decorating our room beautifully and even surprised us with a complimentary cake. The thoughtful gestures made our celebration extra special. Truly appreciate the warm hospitality and excellent service—thank you for making our anniversary memorable! JJ
Jeannie, 1-night trip

10/10 Exceptional

Friendly staff + welcome smile
Sharif, 1-night trip

8/10 Very good

Early in the morning will hear the ferries. Served good breakfast.
Sharon, 2-night trip

10/10 Exceptional

Fantastic hotel. Given its 5 star status lives up to expectation.
Ashemul, 2-night trip

10/10 Exceptional

The room was clean, and the staff spoke to me casually. It was a very satisfying stay.
MICHIO, 2-night trip

2/10 Poor

I would like to bring a few points into concern. First of all, when I arrived at Marriott at 9.30 I was told to await for available room, and thus I had wanted to have some juice and pain Au chocolat at the illy cafe next to counter. Not only did they forget both of these orders, I had to stand up and walk over 2 times to ask for each (because they forgot both). I only have had 2 hours sleep at that point, it was frustrating to see others have their food and drinks while we waited for 30mins without anything. When I gotten into my room, I must admit that the room looks good and I need to rest after. I was awaken up by screaming kids by the pool who were so rowdy (with music playing) that it woke me up from my sleep. It’s been very upsetting as it went on for more than 1 hour. Even after I called the concerige they said they will ask the people to quiet down but I’m not even sure if they did anything as the noise kept going on. The concerige said, “the pool is close at 8pm as well.” But I felt it was not very appropriate to advise your guest to just live with the noise until 8pm as we are paying customers too. They did help changed our room after eventually, but while it was quieter, the room we got was smaller overall. I don’t really felt it was fair overall even thought we paid more for balcony but it didn’t felt like we had any choice on the matter. There’re much more but Expedia has comment limits.
Wee Leong, 2-night trip

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