Tucked away near Loewenplatz, Mandarin Oriental Palace, Luzern offers an inviting retreat with a cozy library and 4 restaurants to choose from. Unwind at the SPA Bellefontaine or take in the views on the scenic terrace.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Connecting rooms available
Bar
Spa
Parking available
Pet friendly
Gym
Main amenities (12)
Daily housekeeping
4 restaurants and bar/lounge
Full-service spa
Breakfast available
24-hour fitness center
Sauna
Steam room
Valet parking
Self parking
24-hour room service
Coffee shop/cafe
Massage/treatment rooms
For families (6)
Free cribs/infant beds
Connecting/adjoining rooms available
Private bathroom
Cable/satellite TV service
Terrace
Daily housekeeping
The current price is AED 2,911
AED 2,911
AED 3,047 total
includes taxes & fees
Nov 26 - Nov 27
Why we love this property
Spa bliss day or night
A full-service spa offers daily indulgent treatments and massage therapy. Unwind in the sauna or steam room, then head to the 24-hour gym.
Gastronomic paradise
Foodies can explore 4 restaurants, a cafe, and a stylish bar at this hotel. Enjoy buffet breakfasts, in-room champagne, or intimate private dining.
Premium room comforts
Guestrooms feature curated decor, premium bedding, and bathrobes. Blackout drapes and pillow menus ensure perfect slumber. Enjoy the free stocked minibar.
Swiss Transportation Museum - 17 min walk - 1.5 km
KKL Lucerne - 17 min walk - 1.5 km
Getting around
Zurich Airport (ZRH) - 60 min drive
Lucerne (QLJ-Lucerne Train Station) - 15 min walk
Lucerne Station - 16 min walk
Luzern Sgv Station - 22 min walk
Restaurants
MOzern - 3 min walk
Barbatti - 10 min walk
Juliette Sharing Brasserie - 4 min walk
Kanchi indian cuisine - 10 min walk
Vesper - 7 min walk
About this property
Mandarin Oriental Palace, Luzern
Mandarin Oriental Palace, Luzern puts you just a 5-minute drive from Swiss Transportation Museum and Chapel Bridge. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 4 restaurants. This luxurious hotel also features a bar/lounge, a 24-hour fitness center, and a sauna. Fellow travelers say great things about the helpful staff.
At a glance
Hotel size
136 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Express check-in/out available
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (dogs only)*
Food and water bowls available
Parking
Onsite self parking (CHF 55 per day)
Onsite valet parking (CHF 55 per day)
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
4 restaurants
Bar/lounge
Coffee shop
Private dining
24-hour room service
Snack bar/deli
Traveling with children
Children's games
Children's books
Baby monitor
Baby bath
Changing table
What to do
Bicycle rentals nearby
Golfing nearby
Kayaking nearby
Working away
24-hour business center
4 meeting rooms
Conference space (4725 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1906
Safe-deposit box at front desk
Terrace
Library
Piano
24-hour fitness center
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Belle Époque architecture
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Free stocked minibar
Bathrobes and slippers
Children's robes and slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Alarm clock
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Individually decorated
Freshen up
Private bathroom
Bathtub or shower
Electronic bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free newspapers
WiFi
Phone
Food and drink
Champagne service
Free bottled water
Highchair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Spa Bellefontaine has massage/treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Dining
Quai 10 - Onsite restaurant.
MOzern Bar & Brasserie - Onsite brasserie. Guests can enjoy drinks at the bar. Open daily.
Minamo - Onsite sushi bar. Reservations are required. Open select days.
Colonnade - Onsite fine-dining restaurant. Reservations are required. Open select days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.80 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 50.00 to 50.00 for adults, and CHF 25.00 to 50.00 for children
Children & extra beds
Rollaway beds are available for CHF 190.0 per night
Pets
Pets are allowed for an extra charge of CHF 50 per pet, per day
Parking
Self parking costs CHF 55 per day
Valet parking costs CHF 55 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number CH-140.3.004.600-4
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.
Also known as
Luzern Palace
Palace Luzern
Palace Luzern Hotel
Palace Luzern Hotel Lucerne
Palace Luzern Lucerne
Frequently asked questions
Does Mandarin Oriental Palace, Luzern offer free cancellation for a full refund?
Yes, Mandarin Oriental Palace, Luzern does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mandarin Oriental Palace, Luzern?
Yes, dogs are welcome. There's a charge of CHF 50 per pet, per day. Food and water bowls are available.
Is parking offered on site at Mandarin Oriental Palace, Luzern?
Yes. Self parking costs CHF 55 per day. Valet parking costs CHF 55 per day.
What are the check-in and check-out times at Mandarin Oriental Palace, Luzern?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Mandarin Oriental Palace, Luzern?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (3-min walk) is nearby.
What is there to do at Mandarin Oriental Palace, Luzern and nearby?
Have fun with nearby activities like cycling and kayaking, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy other amenities such as a 24-hour fitness center and a sauna.
Are there restaurants at or near Mandarin Oriental Palace, Luzern?
Yes, there are 4 onsite restaurants.
What's the area around Mandarin Oriental Palace, Luzern like?
Mandarin Oriental Palace, Luzern is located on the boardwalk/promenade, a short 15-minute walk from Chapel Bridge and 16 minutes' walk from Swiss Transportation Museum.
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