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Trust Hotel

2.5 star property
City-center hotel within easy reach of Mazda Zoom-Zoom Stadium

Choose dates to view prices

Photo gallery for Trust Hotel

Restaurant
Public bath
Lobby
Exterior
Restaurant
Trust Hotel, near Mazda Zoom-Zoom Stadium, offers a serene escape with a free breakfast buffet and rejuvenating spa services. Unwind with in-room WiFi or explore the nearby Hiroshima Castle and Kamiyacho. Helpful staff are on hand to ensure your stay is nothing short of wonderful.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Electric vehicle charging point
  • Spa
  • Parking available
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Main amenities (10)

  • Daily housekeeping
  • Spa services
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Microwave in a common area
  • Multilingual staff
  • Luggage storage
  • Porter/bellhop
  • TV in a common area

Feel at home (6)

  • Separate bathtub and shower
  • Premium TV channels
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • Limited onsite parking
$56 nightly
The total price is $62
Nov 3 - Nov 4

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Female Dormitory Room with 1 Upper Bunk Bed - Non-Smoking

Female Dormitory Room with 1 Upper Bunk Bed - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

Female Dormitory Room with 1 Upper Bunk Bed - Non-Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Down duvet
4 bathrooms
Hair dryer
Bidet
Separate bathtub and shower
  • 48 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Male Dormitory Room with 1 Upper Bunk Bed - Non Smoking

Male Dormitory Room with 1 Upper Bunk Bed - Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Male Dormitory Room with 1 Upper Bunk Bed - Non Smoking

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Down duvet
3 bathrooms
Hair dryer
Bidet
Separate bathtub and shower
  • 48 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room, Non Smoking

Standard Single Room, Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Standard Single Room, Non Smoking

8.8 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Down duvet
Hair dryer
Bidet
Separate bathtub and shower
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Standard Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
Bidet
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Deluxe Double Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
Bidet
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
Bidet
  • 248 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Down duvet
2 bathrooms
Hair dryer
Bidet
  • 205 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Male Dormitory Room with 1 Bed - Non-Smoking

Deluxe Male Dormitory Room with 1 Bed - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

Deluxe Male Dormitory Room with 1 Bed - Non-Smoking

7.0 out of 10
Good
(6 reviews)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Down duvet
3 bathrooms
Hair dryer
Bidet
Separate bathtub and shower
  • 59 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Female Dormitory Room with 1 Lower Bunk Bed - Non-Smoking

Female Dormitory Room with 1 Lower Bunk Bed - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

Female Dormitory Room with 1 Lower Bunk Bed - Non-Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Down duvet
4 bathrooms
Hair dryer
Bidet
Separate bathtub and shower
  • 22 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Male Dormitory Room with 1 Lower Bunk Bed - Non Smoking

Male Dormitory Room with 1 Lower Bunk Bed - Non Smoking | Down comforters, in-room safe, desk, blackout drapes

Male Dormitory Room with 1 Lower Bunk Bed - Non Smoking

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Down duvet
3 bathrooms
Hair dryer
Bidet
Separate bathtub and shower
  • 48 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Capsule Cabin (Upper Bunk) Male Only Non-Smoking

  • Sleeps 1

Standard Capsule Cabin (Upper Bunk) Female Only Non-Smoking

  • Sleeps 1

Deluxe Double Room-Non-Smoking

  • Sleeps 2

Twin Room With Sofa Bed (Regular) Non Smoking

  • Sleeps 5

View all photos for Standard Double Room-Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Double Room-Non Smoking

  • Sleeps 2

Standard Single Room-Non Smoking

  • Sleeps 1

Standard Twin Room-Non Smoking

  • Sleeps 4

Premium Capsule Cabin (Lower) Male Only Non Smoking

  • Sleeps 1

Premium Capsule Cabin (Lower) Female Only Non Smoking

  • Sleeps 1

Deluxe Capsule Room Male Only Non-Smoking

  • Sleeps 1

View all photos for Main Building Superior, Double With Bath

Down comforters, in-room safe, desk, blackout drapes

Main Building Superior, Double With Bath

  • Sleeps 2

Deluxe Twin Room-Non-Smoking

  • Sleeps 5

Similar properties

Exterior

Hotel 28 Hiroshima

  • Free WiFi
  • Restaurant
  • Air conditioning
6.4 out of 10, 192 reviews
Hotel 28 Hiroshima
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About the neighborhood

Map
1-14-10 Hikarimachi, Higashi Ward, Hiroshima, 7320052

What's nearby

  • Mazda Zoom-Zoom Stadium - 11 min walk - 0.9 km
  • Hiroshima Peace Memorial Park - 3 min drive - 2.7 km
  • Hiroshima Green Arena - 4 min drive - 3.4 km
  • Atomic Bomb Dome - 4 min drive - 3.0 km
  • Hiroshima Peace Memorial Museum - 4 min drive - 3.0 km

Getting around

  • Hiroshima Airport (HIJ) - 55 min drive
  • Iwakuni Airport (IWK) - 77 min drive
  • Hiroshima Station - 8 min walk
  • Hiroshima Yaga Station - 24 min walk
  • Hiroshima Tenjin Gawa Station - 25 min walk
  • Matoba-cho Station - 12 min walk
  • Inari-machi Station - 15 min walk
  • Danbara 1-chome Station - 17 min walk

Restaurants

  • ‪麺屋台我馬広島駅北口店 - ‬4 min walk
  • ‪BRIDGES - ‬4 min walk
  • ‪弁兵衛 - ‬3 min walk
  • ‪讃岐屋 光町店 - ‬4 min walk
  • ‪SUZU CAFE 広島 - ‬4 min walk

About this property

Trust Hotel

Trust Hotel puts you just a 5-minute drive from Mazda Zoom-Zoom Stadium and Hiroshima Green Arena. Also, this hotel is within a short drive of Setonaikai National Park. Fellow travelers like the helpful staff. The property is just a short walk to public transportation: Matoba-cho Station is 12 minutes and Inari-machi Station is 15 minutes.

At a glance

DONE

Hotel size

    • 109 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests will receive smart lock details
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 17
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Shared microwave

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Television in common areas
  • Spa services

Accessibility

  • Elevator
  • Elevator door width (inches): 197
  • Front entrance ramp
  • Well-lit path to entrance
  • 3 stairs to reach property

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium digital channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)
  • Laundry detergent

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. Public bath/onsen services include an indoor public bath (no minerals).

Fees & policies

Parking

  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Also known as

TRUST HOTEL Hotel
TRUST HOTEL Hiroshima
TRUST HOTEL Hotel Hiroshima

Frequently asked questions

Does Trust Hotel offer free cancellation for a full refund?

Yes, Trust Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Trust Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Trust Hotel?

Yes. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Trust Hotel?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 10:00 AM. Contactless check-in and check-out are available.

What is there to do at Trust Hotel and nearby?

Trust Hotel has spa services.

What's the area around Trust Hotel like?

Trust Hotel is in Hiroshima City Centre, a short 8-minute walk from Hiroshima Station and 14 minutes' walk from Mazda Zoom-Zoom Stadium.

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Trust Hotel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Breakfast
Service staff
Walking
Train station
Onsen

What guests liked

  • Breakfast was good, varied, and generous with excellent options. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Trust the Trust hotel. Excellent everything including breakfast. Would definitely stay again.
Jeffrey, 2-night trip

10/10 Exceptional

Excellent capsule-style hotel within easy walking distance north of Hiroshima station; the semi-private cabin was decently sized, the shared facilities well maintained and the private bath on the basement floor was much appreciated (and tattoo friendly too).
Jonny, 2-night trip

6/10 Good

Reasonably close to Hiroshima Station. And it's an easy walk to reach the hotel. It's perfectly fine for a short stay.
Morio, 1-night trip

8/10 Very good

A good base for a couple of days in Hiroshima. Just a 5 minute walk from the train station and the tour buses. Nice tidy simple hotel. Staff were really helpful especially when planning the day ahead.
Mark, 2-night trip

8/10 Very good

room was nice
christopher, 2-night trip

10/10 Exceptional

Very clean and everything was nice deal with price
Aiko, 1-night trip

10/10 Exceptional

Breakfast was a surprise as we didnt know it’s included in the room rate automatically. Sad thing is we didnt notice the onsen till day of check out. Would love to come back again.
edina, 1-night trip

6/10 Good

There has to be better places to stay

Sadly this is not the quietest capsule I've stayed in... the screens fail to keep the sound out...bathrooms are a trek from the room so if you've got to use them in the middle of the night be prepared to take a stroll... and finally lets talk about the neighborhood... if you want to be in the heart of the red light district this is the place to stay
michael, 2-night trip

2/10 Poor

Booked this place online coz it looks like a good deal but ended up being a scam! Though online costs say everything is included, at check in they asked to charge extras like cleaning fee and if you don't pay they refused to let you check in. If it's not so late in the evening would have gone elsewhere but ended up paying more than 3 times the original price online and wasted lots of time and lost trust and this place! Also breakfast looks pretty good as to first but they are looking behind your back the whole time at what's supposed to be a buffet. Super unprofessional place, Definitely go somewhere else, this is the worst hotel in Japan and maybe even the whole world

4/10 Fair

Internet cafe with the private room is better than this hotel room. Doors are super goddamn loud and it doesn’t show that door in the pics. I feel very unsafe with the room because literally anyone can sneak in if I’m not there but they have CCTV at least at the hall way. Room is very dusty at the vent window.

2/10 Poor

Booked this place online coz it looks like a good deal but ended up being a scam! Though online costs say everything is included, at check in they asked to charge extras like cleaning fee and if you don't pay they refused to let you check in. If it's not so late in the evening would have gone elsewhere but ended up paying more than 3 times the original price online and wasted lots of time and lost trust and this place! Also breakfast looks pretty good as to first but they are looking behind your back the whole time at what's supposed to be a buffet. Super unprofessional place, Definitely go somewhere else, this is the worst hotel in Japan and maybe even the whole world
Win Ki Lucia, 1-night trip

8/10 Very good

ないのは扉だけ

シャワー室だけでなく大きい湯舟のお風呂がありリラックスできた 朝食もバイキングでたっぷり カプセル仕様なので扉だけがなくアコーディオン扉なので扉だけ
HIDEAKI, 1-night trip

10/10 Exceptional

素晴らしいコスパ!この設備、この立地でこの値段。安過ぎるのでは。大満足です
KENJI, 1-night trip

6/10 Good

セキュリティの面が劣っています。部屋はドアにして欲しい
Narutoshi, 1-night trip

10/10 Exceptional

一人用のカプセルホテルに泊まりました。 中にある金庫？のダイヤル部分が余りにも硬すぎて使えませんでした。 幸い貴重品は少なく、持ち歩くことで解決しましたがそれさえ使えれば最高でした。 ベッド部分に大きなテレビがあり、寝転んだままかなり快適に見ることが出来ます。 シャワーも歯磨きも使いたい放題でしたし、朝はバイキング。 またお世話になりたいと思います。
TOMOKO, 1-night trip

10/10 Exceptional

Overall, this hotel exceeded my expectations! Although it is far from tourist places in Hiroshima, it gets a 10/10 for the following reasons. First, the public bath was amazing and I loved the free face lotions they have in every bathroom. I got a cabin room and even though it looks small, I slept very well. Finally, the breakfast was amazing and I loved how they had Japanese and Western breakfast buffet options. If you plan on visiting Hiroshima, I highly recommend that you stay at this hotel.
Sarai, 3-night trip

8/10 Very good

清潔感があり、良かった。
シュウサク, 1-night trip

10/10 Exceptional

Everything was perfect
Amal, 2-night trip

8/10 Very good

良かったです。
Nakanoto, 1-night trip

10/10 Exceptional

由機場巴士站落車前往十分方便，期間可先經超市購物。 房間整潔，大浴場無可挑剔。自助早餐尚算豐富。
從房門看
Chun Wai Wilson, 2-night trip

8/10 Very good

またリピートしたくなるホテルでした。 ただ、今回泊まったキャビンタイプに関しては 客のモラルに左右されてしまう造りだと思いました。 部屋を仕切るアコーディオンカーテンの開閉や 部屋で荷物整理などすれば、丸聞こえです。 朝食やフロントの対応は最高過ぎました！
Michio, 1-night trip

8/10 Very good

入口のｼﾞｬﾊﾞﾗの扉の音がうるさく感じました。 開け閉めの音で目が覚めてしまいました。 ﾄｲﾚ・ｼｬﾜｰについてはキレイでした。 朝食が良かったです。品数もたくさんあって満足でした。
AKIKO, 1-night trip

10/10 Exceptional

The service is attentive and the environment is clean. There is a generous complimentary breakfast.
LICHI, 3-night trip

8/10 Very good

部屋も綺麗で駅からも近く、とても良い。
しんいち, 1-night trip

10/10 Exceptional

スタッフの対応が感じ良く、アップグレードもしていただきありがとうございます。朝食が無料ということで内容はあまり期待してなかったのですが、とても良かったです。また利用したいと思います。
よしふみ, 1-night trip