Artotel Batam

3.0 star property
Art Deco hotel with 2 bars/lounges, near Harbour Bay Ferry Terminal

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Photo gallery for Artotel Batam

Interior
Front of property
Studio 30 Twin | Minibar, in-room safe, blackout drapes, soundproofing
Restaurant
Daily buffet breakfast (IDR 120000 per person)
Near Grand Batam Mall and Nagoya Hill Mall, Artotel Batam offers an immersive experience with its art gallery on site. Explore the vibrant surroundings or unwind in one of 2 bars while enjoying free WiFi; guests have praised the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Non-smoking
  • Laundry facilities
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Breakfast available
  • Room service
  • 3 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
  • TV in a common area
  • Banquet hall

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is AED 140
AED 170 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 6 of 6 rooms

Studio 30 King

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
Bidet
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Studio 30 Twin

8.6 out of 10
Excellent
(9 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
Bidet
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Studio 45

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
Bidet
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

Studio 30 King

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

Studio 30 Twin

  • Sleeps 2

Studio 45

  • Sleeps 2

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About the neighborhood

Map
Jl Batu Selicin, Lubuk Baja, Batam, Riau Islands, 29444

What's nearby

  • Grand Batam Mall - 2 min walk - 0.2 km
  • BCS Mall - 5 min walk - 0.5 km
  • Nagoya Hill Mall - 14 min walk - 1.2 km
  • Harbour Bay Ferry Terminal - 4 min drive - 3.8 km
  • Batam Centre Ferry Terminal - 8 min drive - 8.2 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 25 min drive
  • Singapore Changi Airport (SIN) - 15.2 miles/24.4 km
  • Seletar Airport (XSP) - 21.9 miles/35.2 km

Restaurants

  • ‪Marugame Udon Grand Mall - ‬7 min walk
  • ‪Kimukatsu - ‬8 min walk
  • ‪Marugame Udon & Tempura - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Shaburi & Kintan Buffet - ‬7 min walk

About this property

Artotel Batam

At Artotel Batam, you'll be within a 10-minute drive of Harbour Bay Ferry Terminal and Batam Centre Ferry Terminal. You can relax with a drink at one of the 2 bars/lounges, and the restaurant is the perfect spot to grab a bite to eat. Fellow travelers say good things about the helpful staff and nearby shopping.

At a glance

DONE

Hotel size

    • 138 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 17
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Room service (limited hours)

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2022
  • Television in common areas
  • Art gallery on site
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: IDR 250000 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 120000 per person

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

ARTOTEL Batam Hotel
ARTOTEL Batam Batam
ARTOTEL Batam Hotel Batam

Frequently asked questions

Does Artotel Batam offer free cancellation for a full refund?

Yes, Artotel Batam does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Artotel Batam?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Artotel Batam?

Yes, there's free self parking.

What are the check-in and check-out times at Artotel Batam?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Artotel Batam and nearby?

Artotel Batam has 2 bars.

Are there restaurants at or near Artotel Batam?

Yes, there's an onsite restaurant.

What's the area around Artotel Batam like?

Artotel Batam is in the heart of Batam, a short 5-minute walk from BCS Mall and 6 minutes' walk from Grand Batam Mall.

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Reviews

Artotel Batam Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Amenities

9.2

Staff & service

8.6

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

  • Breakfast spread was good with a variety of local and western dishes. (8 reviews)
  • The property is conveniently located near many massage spas and good massage places. (3 reviews)
  • The property offers a convenient location with good variety for breakfast and nearby eateries and shopping options. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
Restaurant
Lobby
Spa
Ambience
Massage
Food

Reviews

10/10 Exceptional

Excellent value, new hotel with rooms well maintained. Impeccable service from the staff. Just opposite the best shopping mall (Grand Batam) and plenty of late night food options nearby
Junhong Jeremy, 1-night trip

8/10 Very good

Good location. Bed was comfortable. Abit too soft for my liking though. A few decent eateries and spas around the hotel. Staff were friendly and helpful. A minimart just opposite the entrance for snacks and drinks. Breakfast spread was decent. Fair warning, no gym or swimming pool.
James Clifton, 3-night trip

10/10 Exceptional

Fabulous Hotel

Good, clean and comfortable hotel. Near to Grand Mall and BCS shopping mall and with lots of eatery surrounded. Highly recommend this hotel
Mohamed, 2-night trip

10/10 Exceptional

Excellent hotel for the price, very close to the main shopping malls and eateries i.e. A2 Food Court. Large and clean rooms. Overall highly recommended!
Jeremy, 1-night trip

10/10 Exceptional

We had an amazing stay at Artotel Batam. Hotel staffs were all very friendly and the location is so accessible to many places. Walking distance to Grand Batam Mall , wet market and spas. Overall........... love the hotel.
CARMEN, 4-night trip

10/10 Exceptional

Wonderful
Wee Hian, 3-night trip

10/10 Exceptional

5 mins walk to Grand Batam Mall, outdoor foodcourt, coffeeshops, hair salons, massage spas galore, JK supermarket. Welcome drink.
Siu Tjing Tammy, 1-night trip

10/10 Exceptional

Nice modern hotel with all convenience shop, money changer (with good rates), durian stall and grand batam mall nearby walking distance. Frontdesk and concierge are all friendly. Recommended to all future guests Definitely be back again soon..see ya
Muhammad, 1-night trip

10/10 Exceptional

5 mins walk to Reborn massage. Second time I am staying here. Spacious rooms, clean toilet. Could have added spare toilet roll. Room had left over rubbish from previous occupier and area in the corner wasn't clean. Still, great stay overall and I would return.
Siu Tjing Tammy, 1-night trip

8/10 Very good

We did not have any problem with the hotel cleanliness, as reviewed by others. The staff were very friendly and attentive. During our booking, we had requested for 2 rooms furthest from the lift lobby. We were given the furthest room on the highest floor. Also, this was not our first choice to stay around the area. We ended up here because our first choice hotel (which is more expensive) was fully booked. But when we arrived in Batam, Artotel had looked newer and more modern than our first choice hotel. Will be back again.
David, 1-night trip

8/10 Very good

It's a new hotel, opened about 8 months when we checked in. Pillow case, bedsheets were dirty. Pillow case has stains. In the writeup, Artotel should stated "Breakfast not included" in the room rate instead of "Breakfast Available". We had to pay IDR 100K each pax to take their buffet breakfast. Very misleading.
Lai Cheng, 3-night trip

4/10 Fair

1 night stay at Artotel

The hotel chambermaid did not do a good job. a pair of slippers was left on the coffee table together with the cups and coffee machine. Only 1 roll of half used toilet roll is available in the room. The hairdryer's handle is broken, i have to hold the joint wnen using to prevent it from bending back.
Jane, 1-night trip

8/10 Very good

The checking in was a bit of a hassle, even with our passports and booking references, it took quite a while for check in. Each room, although it was twin sharing, was only given 1 key, which is a tad inconvenient as we needed the key to access the lifts to our rooms. Another thing to highlight was that when we were given our rooms at 3pm, there wasn't any towels in the room and we had to wait till about 7pm before we got our towels. There was only 1 pair of slippers in the twin sharing room. Although we could get room service to rectify this but it should have been arranged previously to avoid such trouble.
Jiun Jzer, 1-night trip

2/10 Poor

The bathroom was locked in the middle of the night from inside… when called the reception, only got response after several calls and after 10mins
Wee Meng, 2-night trip

10/10 Exceptional

Amazing Stay

Checked in easily. Room ready when we checked in. Mamy choices for Breakfast. Hotel is near Batam Grand Mall, City Square. Also near market, shops and eateries.
Poay Sim, 3-night trip

8/10 Very good

Good location

Hotel was great, good location & breakfast was great too.
Charlene, 1-night trip

6/10 Good

Good location - near local market, many eateries nearby, near 2 big mall (Grand Batam Mall & BCS Mall) - both within walking distance. Staff are generally very courteous and the front office staff speak good English. Nice lobby and decent breakfast buffet spread. Appreciate very much allowed early check-in. Recommended and likely to return when visiting Batam.
Joseph, 1-night trip

10/10 Exceptional

Best

Best
sudarsono, 1-night trip

10/10 Exceptional

Overall good but need to improve check in process.

Comfy bed and clean room. The toilet is big too. Only thing that need to improve is the check in process. Should try to limit each check in to 5 mins. Otherwise it will be a long wait for guests to check in.
2-night trip

10/10 Exceptional

good location, breakfast was good too!
Wee Hian, 3-night trip

8/10 Very good

Hotel deco is new n clean. Breakfast spread is good. Nearby shopping mall n some good massage places.
Teck Shen, 1-night trip

10/10 Exceptional

Nice hotel to stay

Fast check in. Nearby shopping mall.
Tan, 1-night trip

10/10 Exceptional

Stay at L7, bath towels were clean this time, unlike last year when we stayed
Joanne, 1-night trip

8/10 Very good

Everything is fine. Food is normal, the staff serving provide good service, but they only start work at 7am which the breakfast starts at 6am. So from 6-7am no service staff.
Martin, 2-night trip

10/10 Exceptional

Everything is good
Angelia Lee Choo, 2-night trip