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Grand Hotel Zagreb

4.0 star property
Zagreb hotel with spa and indoor pool

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Photo gallery for Grand Hotel Zagreb

Restaurant
Superior Room, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, down comforters, minibar
Reception
Front of property
Couples treatment rooms, sauna, hot tub, steam room, body treatments
In the heart of Zagreb, Grand Hotel Zagreb offers a tranquil oasis with an indoor pool, a children's pool, and sun loungers. Relax at the spa with a body scrub or sports massage. With in-room WiFi and laundry facilities nearby you can stay connected while also enjoying time to unwind.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
  • Coffee shop/cafe
  • 24-hour business center

Feel at home (6)

  • Children's pool
  • Separate bathtub and shower
  • Separate sitting area
  • Television
  • Patio
  • Daily housekeeping

Why we love this property

Relaxation paradise
The full-service spa offers numerous treatments from aromatherapy to Thai massages. A sauna, hot tub, and steam room enhance the wellness journey.
Foodie paradise
Culinary adventures await at the restaurant, cafe, and bar of this hotel. A delicious buffet breakfast kickstarts each exciting day.
Premium sleep experience
Hypo-allergenic, premium bedding paired with plush down comforters ensure dreamlike rest. Blackout drapes set the mood while minibars and patios add flair.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Twin Room, 1 Bedroom

Deluxe Twin Room, 1 Bedroom | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Twin Room, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Patio
Separate sitting area
Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Futon

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, down comforters, minibar

Superior Room, 2 Twin Beds, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Patio
Separate sitting area
Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, Non Smoking

1 bedroom, premium bedding, down comforters, minibar

Deluxe Suite, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Patio
Separate sitting area
Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

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About the neighborhood

Map
27 Jankomir, Zagreb, 10000

What's nearby

  • City Center One West - 5 min walk - 0.5 km
  • Ilica Street - 4 min drive - 3.6 km
  • Jarun - 7 min drive - 4.3 km
  • Arena Zagreb - 11 min drive - 14.2 km
  • Ban Jelacic Square - 12 min drive - 10.0 km

Getting around

  • Zagreb Airport (ZAG) - 20 min drive
  • Zapresic Station - 12 min drive
  • Zapresic Novi Dvori Station - 14 min drive
  • Brdovec Station - 16 min drive

Restaurants

  • ‪Torterie Macaron - ‬9 min walk
  • ‪Foodie - ‬8 min walk
  • ‪KFC CC1 West - ‬8 min walk
  • ‪Mocca - ‬4 min drive
  • ‪Burger King - ‬10 min walk

About this property

Grand Hotel Zagreb

Enjoy your visit to Zagreb with a stay at Grand Hotel Zagreb. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 163 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Children's pool

Working away

  • 24-hour business center
  • 6 meeting rooms
  • Coworking spaces
  • Conference center (2153 square feet of space)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in hallways
  • Handrails in stairways
  • Front entrance ramp
  • Doorbell and phone notification
  • Lever door handles
  • Well-lit path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 90-cm TV

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Extra futon (surcharge)

What to enjoy

  • Patio
  • Separate sitting area

Freshen up

  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations

Special features

Spa

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

Optional extras

  • Futon beds are available for EUR 45.00 per night

Children & extra beds

  • Cribs/infant beds are available for EUR 15.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover, Diners Club, JCB International

Also known as

Grand Hotel Zagreb Hotel
Grand Hotel Zagreb Zagreb
Grand Hotel Zagreb Hotel Zagreb

Frequently asked questions

Does Grand Hotel Zagreb offer free cancellation for a full refund?

Yes, Grand Hotel Zagreb does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hotel Zagreb?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Grand Hotel Zagreb?

Sorry, pets aren't allowed.

Is parking offered on site at Grand Hotel Zagreb?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Grand Hotel Zagreb?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Grand Hotel Zagreb and nearby?

Grand Hotel Zagreb has a spa and an indoor pool, as well as a steam room.

Are there restaurants at or near Grand Hotel Zagreb?

Yes, there's an onsite restaurant.

Does Grand Hotel Zagreb have any outdoor private spaces?

Yes, every room features a patio.

What's the area around Grand Hotel Zagreb like?

Grand Hotel Zagreb is in Stenjevec, a short 5-minute walk from City Center One West.

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Reviews

Grand Hotel Zagreb Reviews

9.2

Wonderful

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

8.8

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as incredible, amazing, the best, and perfect. (7 reviews)
  • The spa and massage services were excellent and offered at a reasonable cost. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Breakfast
Room
Service staff
Taxi
Shopping center
Car
Cities
Shower

Reviews

10/10 Exceptional

Good stay
Sheba Grace, 6-night trip

10/10 Exceptional

Very clean and everyone friendly
Tamara, 1-night trip

10/10 Exceptional

New hotel, clean and comfortable, located in industrial/commercial area about 10 minutes by taxi from old Zagreb area.
Michael, 1-night trip

10/10 Exceptional

Outstanding Hotel

Everything excellent and new. Beautiful short stay. Best breakfast ever. Staff excellent. Only negative is distance from downtown.
William, 1-night trip

4/10 Fair

Avoid this place by any costs
Jim, 1-night trip

8/10 Very good

Good
Nilton, 2-night trip

10/10 Exceptional

The hotel is very nice and the service is fantastic. The rooms are large, the bathrooms are large and everything is clean. The spa and gym are amazing as well. The thing to keep in mind is that it is about 35 minutes from the city center and there is no public transportation from the hotel to the city center, which means you either rent a car and take a cab. The cab ride one way is between $25 to $35 Euros depending on traffic. If the hotel would offer a shuttle service to the city center twice a day, it would be perfect.
Marcela, 5-night trip

8/10 Very good

Staff was super, rum was great. Somewhat far from local activities, but it was more our fault as we did not know the area. We can recommend this hotel.
Damir, 2-night trip

10/10 Exceptional

Fin hotel, morgenmaden kunne godt være bedre.

Morgenmaden, brødet var tørt, og der var ikke nok spejlæg
Ho Chi, 2-night trip

8/10 Very good

Modern hotel between the highway and a logistic center
Leif, 1-night trip

10/10 Exceptional

Dejligt hotel. Beliggenhed lidt uden for centrum, men tæt på shoppingcenter. Meget venligt personale og gode rummelige forhold i superior værelse
Anne-Mette, 4-night trip

10/10 Exceptional

Het is erg centraal. Je hebt zelf een grote winkelcentrum in de buurt en supermarkten!
Melisa, 1-night trip

10/10 Exceptional

A good hotel for a quick stay over on the south to the beach
Jesper, 1-night trip

10/10 Exceptional

Super dejligt hotel

Grand Hotel Zagreb er et fantastisk fint Hotel, med nogle skønne værelser, en rigtig god morgenmad, en lækker a la carte restaurant samt rigtig fine faciliteter såsom pool og spa. Hotellet ligger lidt udenfor Zagreb centrum, men til gengæld er der fri/gratis parkering. Tak for enorm sød og god betjening af vores tjener som serverede middag for os den 14. Og 15. Juli 2025. Fantastisk service og engagement.
Christian, 4-night trip

10/10 Exceptional

Lovely hotel.

First time at this hotel and it was lovely. Very friendly and accommodating staff with excellent English. We asked to extend the check out time by 1 hour, no issue.
Stuart, 1-night trip

10/10 Exceptional

Very good hotel. Very clean. Definately a 4 and wouldnt be suprised if it gdts a 5 in a few years. Receptionist very friendly as they wish you when you enter with a smile!
alvin, 3-night trip

10/10 Exceptional

Der Aufenth
Nives, 3-night trip

8/10 Very good

Wir waren nur 1 Nacht im Hotel. War eine Zwischenstation zwischen Dubrovnik und Wien. Hotel ist sehr günstig neben der Autobahn und man hört nicht den Lärm der Autobahn. Für kurzem Aufenthalt eine sehr gutes Hotel.
Richard, 1-night trip

8/10 Very good

Tolles Hotel am Stadtrand. Sympathes Personal, saubere Zimmer!! Frühstück top…
Thorsten, 1-night trip

6/10 Good

Aesthetically pleasing but average

We were here for 2 nights 2 people. We booked this because aesthetically it was amazing and had access to a spa. However when we got to the hotel the spa is at an additional charge and the only free amenities are the Gym & 10m salty pool that is mildly warm. The breakfast is average and not a big selection tho it was fresh and quite continental. The room was lovely although we did request a double twin room with a futon, we were met with 2 single beds and a sofa. After speaking with reception we compromised and pushed the beds together.
ASHNEY, 2-night trip

8/10 Very good

Would stay again, my wife liked the pool
Carl H, 2-night trip

10/10 Exceptional

Ottimo Wellness con piscina idromassaggio e sauna
Alessandro, 8-night trip

10/10 Exceptional

Very good hotel Easy parking Very good restaurant
Sidnei, 1-night trip

6/10 Good

Nicht schlecht aber auch nicht gut. Eher 3 Sterne

Die Zimmer sind ruhig. Gute Matratze. Badezimmer griss, jedoch Schimmel in den Fugen, Fensterbank mit Dreck. Restaurant war eine Katastrophe, teuer, schlechter Geschmack. Bedienung überfordert, Weine von der Karte zur Hälfte nicht vorhanden. Als der junge Ober die Weinflasche brachte stand Chefin mit Küchenkraft in der Küchentür und haben den Ober beobachtet ob er alles richtig macht. Wir waren die einzgen Gäste zu dieser Zeit. Das war sehr unhöflich
Joachim, 1-night trip

10/10 Exceptional

Loved our stay! Great guy at the reception during check in! We felt welcome at once! Great room, nice beds, nice bathroom, shopping malls at 5 min walking distance and you can Uber anywhere at a moments notice! Would most certainly recommend!
Christella, 7-night trip

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