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Hotel Alex

4.0 star property
City-center Naters hotel with spa

Choose dates to view prices

Located near a train station, Hotel Alex is a great choice for a stay in Naters. Guests can be pampered with spa services at the spa. Other highlights include a terrace and a garden.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Ski facilities
  • Pet friendly
  • Laundry facilities
  • Free parking
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Breakfast available
  • Ski storage
  • Room service
  • Meeting rooms
  • Terrace
  • Garden
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Children stay free
  • Playground on site
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The current price is AED 1,147
AED 1,191 total
includes taxes & fees
Nov 13 - Nov 14

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

Premium bedding, down comforters, in-room safe, desk

Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 24 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

Free toiletries, hair dryer, bathrobes, towels

Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Premium bedding, down comforters, in-room safe, desk

Suite

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, down comforters, in-room safe, desk

Deluxe Suite

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 43 sq m
  • Sleeps 2
  • 2 Twin Beds

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8.4 out of 10, Very Good, 76 reviews
The price is AED 717
AED 776 total
includes taxes & fees
Dec 5 - Dec 6
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About the neighborhood

Map
Furkastrasse 88, Naters, VS, 3904

What's nearby

  • Stockalper Palace - 17 min walk - 1.5 km
  • Rosswald - 5 min drive - 3.1 km
  • Brigerbad Thermal Pools - 7 min drive - 7.7 km
  • Blatten - Belalp Gondola - 7 min drive - 5.6 km
  • Morel-Greich - Riederalp Cable Car - 7 min drive - 6.3 km

Getting around

  • Geneva International Airport (GVA) - 136 min drive
  • Mörel Station - 8 min drive
  • Brig Station - 15 min walk
  • Brig (ZDL-Brig Train Station) - 15 min walk

Restaurants

  • ‪Walliser Weinstube - ‬17 min walk
  • ‪Yuan China Restaurant - ‬18 min walk
  • ‪Artisti Ristorante Pizzeria Bar Caffe - ‬20 min walk
  • ‪Sukhothai Restaurant - ‬19 min walk
  • ‪Britannia Pub - ‬19 min walk

About this property

Hotel Alex

Located near a train station, Hotel Alex is a great choice for a stay in Naters. Guests can be pampered with spa services at the spa. Other highlights include a terrace and a garden.

At a glance

DONE

Hotel size

    • 47 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 6:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 6:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free offsite parking nearby
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Playground

What to do

  • Shopping
  • Free bicycles nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Hot springs nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1994
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Piano
  • Golf driving range on site
  • Full-service spa
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • LED television
  • Premium digital channels

Home comfort

  • Heating
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 18.00 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 20.00 per pet, per night

Policies

Only registered guests are allowed in the guestrooms.
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

Alex Hotel Naters
Alex Naters
Hotel Alex Naters
Hotel Alex Hotel
Hotel Alex Naters
Hotel Alex Hotel Naters

Frequently asked questions

Does Hotel Alex offer free cancellation for a full refund?

Yes, Hotel Alex does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Alex?

Yes, pets are welcome. There's a charge of CHF 20.00 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hotel Alex?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Alex?

Check-in start time: 2 PM; Check-in end time: 6:00 PM. Check-out time is 11 AM.

What is there to do at Hotel Alex and nearby?

Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowshoeing, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as spa services and a picnic area. Hotel Alex also has a garden.

What's the area around Hotel Alex like?

Hotel Alex is located by the river. Popular attractions include Stockalper Palace, which is 6 minutes away by car.

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Reviews

Hotel Alex Reviews

8.2

Very Good

8.6

Cleanliness

6.6

Location

8.2

Staff & service

8.2

Eco-friendliness

7.8

Property conditions & facilities

Reviews

10/10 Exceptional

Receptionist customer service
David, 1-night trip

8/10 Very good

Freundliches Personal
Martin, 8-night trip

8/10 Very good

No teaspoons in room or regular tea and milk.
Mrs C, 1-night trip

6/10 Good

I found this property average from a location, general amenities and hotel staff perspective. The reception staff were not helpful nor courteous. I inquired about the “spa” and use of it was dismissed as too complicated. I booked this property specifically because of the pool and other spa amenities. In my seven nights, I wasn’t able to use it once. Makes me wonder if it’s even operational. On the other hand, the restaurant staff were very pleasant and I enjoyed the buffet breakfast. The location is not in Brig and a 25 minute walk into town. The walk is along a pathway, which can be quite pleasant. Thank you
Deb, 7-night trip

8/10 Very good

Muchas gracias por recibirnos
Gustavo, 1-night trip

4/10 Fair

- leider kriegt man auf Reklamationen keinerlei Feedback - Rezeption kaum besetzt - Hotel mit Car- Gästen - Frühstücksbuffet lässt für ein 4*Hotel zu wünschen übrig - wenig Gastfreundschaft spürbar - Zimmer waren okay, aber nur halbe Vorhänge, die nur die Hälfte der Fenster bedeckten

10/10 Exceptional

Schönes und sauberes Hotel.

Sehr gut.
Alilou, 4-night trip

10/10 Exceptional

Tolles Hotel

War für 1 Nacht im Alex. Geniales SPA tolles Frühstück Buffet.... Bushaltestelle direkt vor dem Haus
Boris Alexander, 1-night trip

8/10 Very good

Es ist ein praktisches Hotel ohne viel Flair und Schnörkel
Christian, 1-night trip

10/10 Exceptional

Sensationell inklusive Wellness SPA

1A.
Alilou, 1-night trip

6/10 Good

Fehlende Informationen schon beim Check In. Keine Angaben über Frühstück, Restaurant oder Baar. Baar und Restaurant waren immer geschlossen. Mann musste auswärts gehen um zu Abendessen. Informationen zum Frühstück mussten wir selber abholen.
jonas, 2-night trip

8/10 Very good

Bien

8/10 Very good

Leur restaurant

4/10 Fair

18.15 pm and no one at reception. Have to call someone to come over from SPA. 4* and no restaurant service in the evening. Could not figure out if invoice was already pre-paid or not, morning reception only available from 9.00 am and remote control in room not working.
Jürgen, 1-night trip

8/10 Very good

Entspannung in Naters mit Aussicht

Ideal für eine Nacht und Aufenthalt im Aletschspa inklusive. Im Hotel musste eine Angestellte mit dem Koch alles alleine machen und im Restaurant gab es nur ein Menu zur Auswahl. Das Essen war gut und der Service trotz des Umstandes zufriedenstellend.
Marlon, 1-night trip

10/10 Exceptional

War toll
Michèle, 1-night trip

6/10 Good

War im Mai 2022 dort, das Personal ist wohl noch im Winterschlaf.
Michel, 1-night trip

8/10 Very good

Literie très confortable, hôtel un peu vieux mais sinon
Guillaume, 2-night trip

8/10 Very good

Sehr freundliches Personal. Hotel ein bisschen in die Jahre gekommen aber sauber und funktionell.
Adrian, 2-night trip

8/10 Very good

Alles okay

Alles war just okay
Andy, 2-night trip

6/10 Good

Begeisterung geht anders.
Björn, 1-night trip

8/10 Very good

friendly staff, clean room, aged place...

in die jahre gekommenes Hotel. Sauber, freundliches Personal. Aber mehr als 1-2 nächte würde ich nicht bleiben
Andreas, 1-night trip

8/10 Very good

Gutes Hotel, liegt etwas ausserhalb, gute Küche und reichhaltiges Frühstück. Spa ist auch super!! Ich übernachte gerne in diesem Haus.
Roland, 3-night trip

6/10 Good

Alex Hotel - quite OK for a short stopover

Our first impression of this hotel was not so good... a hotel built in the 1990s with a somewhat strange layout and in need of modernization. It’s definitely not a 4-* hotel. However, first impressions can be wrong. The spa in a separate building was quite amazing and the best after a day of skiing or hiking. Dinner on the top floor was very good and staff was very attentive. Not our first choice for a holiday but for a stopover this hotel was quite OK.
Urs, 1-night trip

6/10 Good

Leider waren die Kissen und die Matratze nicht so komfortabel leiderr waren die Badewanne Isolation schon alt ist zu empfehlen zu erneuern. Die Mitarbeiterinnen waren sehr freundlich und herzlich.
1-night trip

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