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Surestay Plus By Best Western Pigeon Forge

2.5 star property
Hotel within easy reach of Island at Pigeon Forge

Choose dates to view prices

Photo gallery for Surestay Plus By Best Western Pigeon Forge

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi
Microwave, coffee/tea maker
Exterior
Free daily full breakfast
Reception
Surrounded by the beauty of Pigeon Forge, Surestay Plus By Best Western Pigeon Forge offers a rejuvenated retreat. Unwind with laundry facilities and stay connected with public WiFi. With a 24-hour business center, vending machine, and helpful staff nearby LeConte Center at Pigeon Forge is within easy reach.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Pet friendly
  • 24/7 front desk
  • Non-smoking
  • Free parking

Main amenities (5)

  • Housekeeping (on request)
  • 24-hour business center
  • 24-hour front desk
  • Air conditioning
  • Vending machine

Feel at home (6)

  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Coffee/tea maker
  • Free self parking
$60 nightly
The total price is $68
Nov 9 - Nov 10
Total with taxes and fees

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.8 out of 10
Excellent
(50 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Renovated in 2023
Hair dryer
Private bathroom
  • 226 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.6 out of 10
Excellent
(43 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Renovated in 2023
Hair dryer
Private bathroom
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Renovated in 2023
Hair dryer
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

8.8 out of 10
Excellent
(71 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Renovated in 2023
Hair dryer
  • 225 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.8 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Renovated in 2023
Hair dryer
Private bathroom
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Pet Friendly)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Pet Friendly)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Renovated in 2023
Hair dryer
  • 225 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Pet Friendly)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Pet Friendly)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Renovated in 2023
Hair dryer
Private bathroom
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

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Nov 9 - Nov 10
Total with taxes and fees
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About the neighborhood

Map
125 Pine Mountain Rd, Pigeon Forge, TN, 37863-3308

What's nearby

  • Old Mill - 11 min walk - 0.9 km
  • LeConte Center at Pigeon Forge - 11 min walk - 1.0 km
  • Dolly Parton's Stampede Dinner Attraction - 2 min drive - 1.8 km
  • Island at Pigeon Forge - 3 min drive - 2.4 km
  • Titanic Museum - 5 min drive - 4.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 54 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬13 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Reagan's House of Pancakes - ‬16 min walk
  • ‪JT Hannah's Kitchen - ‬3 min walk
  • ‪Taco Bell - ‬7 min walk

About this property

Surestay Plus By Best Western Pigeon Forge

Surestay Plus By Best Western Pigeon Forge puts you just a 5-minute drive from Titanic Museum and LeConte Center at Pigeon Forge. Free perks include self parking and full breakfast daily between 6:30 AM and 9:30 AM. Also, Dolly Parton's Stampede Dinner Attraction and Island at Pigeon Forge are just a 5-minute drive away. Fellow travelers say good things about the comfortable beds and helpful staff.

At a glance

DONE

Hotel size

    • 65 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
WIFI

Internet

    • Free WiFi in public areas
    • WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) in rooms*
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Working away

  • 24-hour business center

Services

  • 24-hour front desk

Facilities

  • 1 building/tower
  • Built in 1984

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible business center
  • Grab bar in shower
  • Shower grab bar height (inches): 24
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone
  • Desk chair

Food and drink

  • Microwave

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 0 per stay (rates may vary)

Pets

  • Pets are allowed for an extra charge of USD 25 per pet (may vary based on length of stay)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Surestay Plus By Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel
Surestay Plus By Best Western Pigeon Forge Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel Pigeon Forge

Frequently asked questions

Does Surestay Plus By Best Western Pigeon Forge offer free cancellation for a full refund?

Yes, Surestay Plus By Best Western Pigeon Forge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Surestay Plus By Best Western Pigeon Forge?

Yes, cats and dogs are welcome. There's a charge of USD 25 per pet, per day.

Is parking offered on site at Surestay Plus By Best Western Pigeon Forge?

Yes, there's free self parking.

What are the check-in and check-out times at Surestay Plus By Best Western Pigeon Forge?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Check-out time is 11:00 AM.

What's the area around Surestay Plus By Best Western Pigeon Forge like?

Surestay Plus By Best Western Pigeon Forge is a short 15-minute walk from LeConte Center at Pigeon Forge and 13 minutes' walk from Old Mill. Travelers say this hotel is in a good location.

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Reviews

Surestay Plus By Best Western Pigeon Forge Reviews

8.4

Very Good

8.4

Cleanliness

7.8

Amenities

8.8

Staff & service

8.2

Eco-friendliness

8.2

Property conditions & facilities

What guests liked

  • Breakfast was plentiful, great, and well-stocked with a variety of options. (53 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Bed
Breakfast
Shower
Bathroom
Location
Value
Parking
Microwave

Reviews

10/10 Exceptional

Staff was very friendly Room was spacious, clean and bed was comfortable. Breakfast was excellent. I would definitely stay here again or recommend to others
irene, 1-night trip

10/10 Exceptional

Fun fun fun😂

It was a pleasure trip and we had a wonderful time. It was very nice staying in this motel.
James, 2-night trip

10/10 Exceptional

Very impressed with the cleanliness of the entire facility. Staff was very friendly and helpful. We had to leave early for personal reasons, but thoroughly enjoyed our stay while there.
Willis, 3-night trip

8/10 Very good

Older well maintained room. Would stay again.
William, 1-night trip

10/10 Exceptional

great staff good selection on breakfast
Bernadette, 1-night trip

10/10 Exceptional

We love thus hotel. This is our 2nd trip and we will continue to book here. The staff is so friendly and professional. The rooms are very clean and the beds are comfy.
Misty, 1-night trip

6/10 Good

The room was clean, bed was comfy. Breakfast was bad, eggs tasted fake, like they were made from powder, and the sausage had a strange flavor. If you're looking for comfort, this place is good, but don't expect much from the breakfast.
Caleb, 1-night trip

10/10 Exceptional

I was only in town for 1 night, but this hotel was great. It does look dated from the outside but the rooms are modern and very clean. The walk in shower was very spacious and the bed and pillows were very comfortable. I will definately stay here again.
Misty, 1-night trip

10/10 Exceptional

Staff was friendly and property was quiet and clean.
April, 4-night trip

6/10 Good

It was ok.
Christopher, 2-night trip

8/10 Very good

Our initial room smelled like smoke and the comforter was dirty, changed rooms and had minimal smoke smell with stained comforter. Bed wasn't the most comfortable but the place was clean and freshly remodeled.
Colin, 1-night trip

6/10 Good

A little overpriced for the lack of amenities but not bad. They charged extra for my small dog. The breakfast was surprisingly good The atmosphere outside/parking had a very low budget feel which didn't match the price charged
Howard, 1-night trip

10/10 Exceptional

Friendly staff, clean and comfortable room.
Melissa, 2-night trip

8/10 Very good

Check in was slow. Not enough workers. Was very busy. Overall though everything was great. Will stay again.
Vickie, 1-night trip

8/10 Very good

A somewhat nice place

It was quiet and off the beaten path. Ran out of ice and did not have housekeeping every day.
KATHERINE, 3-night trip

2/10 Poor

Kitchen w out everything nothing no cups nothing nothing really
leslie, 1-night trip

4/10 Fair

Not what i expected at all.
Christine, 2-night trip

6/10 Good

Superb staff but way overpriced room

Clean room. Nice Kitchen suite. Breakfast was not applicable but must be a hit for guests because very busy upon checkout. Smoke from outside came into the room air conditioner. Phone did not work to call front desk. Overall, it was just ok and served the purpose, but was way overpriced due to demand in the area for October and Fall Break. Staff was all friendly and outstanding!!!
Brian, 1-night trip

10/10 Exceptional

Is a comfortable place , quiet and clean
Sandra, 4-night trip

10/10 Exceptional

Very clean and great breakfast! Very affordable! We will most definitely stay here again and again!
Robert, 1-night trip

10/10 Exceptional

Everyone was so friendly and they stayed on top of anything you needed and was more than happy to help with any questions you might have. Excellent Stay!!!
Amberly, 8-night trip

10/10 Exceptional

Very clean beds were comfortable I have no complaints. Breakfast bar was great very well stocked n clean
Juanita, 1-night trip

10/10 Exceptional

We stayed here last year for a conference and were very happy with it so we didn’t even really look anywhere else for this trip. Nice room for the price for sure!
Brandie, 1-night trip

8/10 Very good

It was a nice clean room will come back
Michael, 2-night trip

6/10 Good

The bed is comfortable, the water pressure is strong, and the location is great. The breakfast is not very good. It states on the website fresh fruit and there is none on the three days we were there. The picture on the website about breakfast is deceiving. It’s minimal. The room is dirty (floors, mold on underside of ait vents). I saw a bug crawling near the fridge.
John, 1-night trip