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UMA Hotel and Residences

3.5 star property
Naga hotel with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for UMA Hotel and Residences

Restaurant
Coffee shop
Lobby sitting area
Gym
Poolside bar
In the heart of the city, UMA Hotel and Residences offers a dynamic stay. Enjoy local cuisine at the restaurant or grab a coffee from the cafe, then connect with free in-room WiFi or get work done at the 24-hour business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Connecting rooms available
  • Bar
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • Spa services
  • 24-hour business center
  • Conference center
  • 3 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Laundry service

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Cable TV service
The current price is AED 220
AED 249 total
includes taxes & fees
Dec 7 - Dec 8

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Separate bedroom
Private bathroom
Bathrobes
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, individually furnished, desk

Junior Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, in-room safe, individually furnished, desk

Deluxe Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, in-room safe, individually furnished, desk

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Private bathroom
Bathrobes
Rainfall showerhead
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe King Room With Sofa Bed

1 bedroom, in-room safe, individually furnished, desk

Deluxe King Room With Sofa Bed

  • Sleeps 2

View all photos for Deluxe Double Room

1 bedroom, in-room safe, individually furnished, desk

Deluxe Double Room

  • Sleeps 2

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, individually furnished, desk

Deluxe Twin Room

  • Sleeps 2

View all photos for Junior Suite

1 bedroom, in-room safe, individually furnished, desk

Junior Suite

  • Sleeps 2

Similar properties

Front of property - evening/night

Villa Caceres Hotel

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.6 out of 10, Excellent, 218 reviews
The price is AED 204
AED 229 total
includes taxes & fees
Nov 11 - Nov 12
Villa Caceres Hotel
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About the neighborhood

Map
Magsaysay Ave, Naga, Camarines Sur, 4400

What's nearby

  • Basilica of Our Lady of Penafrancia - 11 min walk - 1.0 km
  • Basilica of the Nuestra Senora de Penafrancia - 11 min walk - 1.0 km
  • Naga Metropolitan Cathedral - 13 min walk - 1.1 km
  • Bicol Medical Center - 18 min walk - 1.5 km
  • SM City Naga - 20 min walk - 1.7 km

Getting around

  • Naga (WNP) - 26 min drive
  • Burabod Flag Station Station - 37 min drive
  • Mambulo Viejo Station - 50 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Red Platter - ‬3 min walk
  • ‪Avenue Plaza Hotel - ‬2 min walk
  • ‪Bella Ciao - ‬1 min walk
  • ‪Soledad - ‬3 min walk

About this property

UMA Hotel and Residences

Enjoy your visit to Naga with a stay at UMA Hotel and Residences. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 191 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (4-device limit)
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services

Facilities

  • Spa services
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 48
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (4-device limit)
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Descanso - Onsite lobby lounge.
Panata - Onsite restaurant. Open daily.
Booya - Onsite bar. Open daily.

Fees & policies

Refundable deposits

  • Cash deposit: PHP 3000 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PHP 688 for adults and PHP 344 for children

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Children's pool
  • Fitness facility
  • Indoor pool
  • Outdoor pool

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International

Also known as

UMA Residences
UMA Hotel and Residences Naga
UMA Hotel and Residences Hotel
UMA Hotel and Residences Hotel Naga

Frequently asked questions

Are pets allowed at UMA Hotel and Residences?

Sorry, pets aren't allowed.

Is parking offered on site at UMA Hotel and Residences?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at UMA Hotel and Residences?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at UMA Hotel and Residences and nearby?

UMA Hotel and Residences has spa services.

Are there restaurants at or near UMA Hotel and Residences?

Yes, there's an onsite restaurant, Descanso.

What's the area around UMA Hotel and Residences like?

UMA Hotel and Residences is in the heart of Naga, a short 9-minute walk from Basilica of Our Lady of Penafrancia and 18 minutes' walk from Naga Metropolitan Cathedral.

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Reviews

UMA Hotel and Residences Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

  • Breakfast buffets were delicious and the Pinoy food was a highlight. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Very nice facilities, staff are polite breakfast buffets are delicious, will definitely come back.
Lorena, 1-night trip

10/10 Exceptional

Staff very helpful. Room was great
Kim, 1-night trip

10/10 Exceptional

Highly recommended.
Melvin, 1-night trip

8/10 Very good

Property is located in the central district where everything is walkable. Staff are always friendly and courteous. Bed was comfortable, amenities are available when needed. Overall experience was great, will definitely stay again when in town. Highly recommended.
Rosalinda, 1-night trip

10/10 Exceptional

Very clean and extremely helpful staff.
Scott, 1-night trip

8/10 Very good

Clean, excellent location, courteous service, value fir money
OSCAR, 1-night trip

10/10 Exceptional

Keep up the good customer service
Tomas, 2-night trip

8/10 Very good

Overall a very nice and clean hotel. If we return to Naga we will stay again. The only problems we saw or smelled is odor in the elevator and also odors in the restroom indicates possible plumbing problems
Joe, 11-night trip

10/10 Exceptional

Unbeatable central location

Room size is perfectly adequate. Bed is comfortable. Laundry was crisp and clean. Staff were polite. Room amenities are ideal for an extended stay. Central location is unbeatable. Everything you might need is within walking distance. Breakfast served was of decent quality, although I was l underwhelmed with the selection. Absence of an egg station and/or bacon. Nice pool area for families, but not enough for laps/workout. Gym was adequately equipped.
Patrick, 1-night trip

10/10 Exceptional

I have stayed at this hotel 4 or 5 times and it is great. Service is amazing - check in is a breeze (they actually had everything ready for my arrival). They usually have something special in the room to welcome you - this time was two beautiful breads different flavors that were delicious. We did choose this hotel based on the covered parking - I have a pick up truck and had items in the back however I arrived at a busy time (Friday night at dinner time) so there was no covered parking available. It ended up being fine as it didn't rain. The customer service is outstanding so I probably could have mentioned the parking issue and I am sure they could have contacted me when a space became available.
Bryan, 1-night trip

8/10 Very good

In soft start up mode, not not fair to judge. Things to improve, but they will get there.
1-night trip

4/10 Fair

You need to call the lobby for hot water EVERY time you want to shower. The AC turn itself off when you are sleeping, I needed to wave my hands at the AC in the middle of the night. The breakfast buffet is ok but definitely overcharged. Internet was down for 3 days out of 4
Moshe, 5-night trip

6/10 Good

Need change

The staff are not friendly in the labby they thought we couldn’t afford to rent a room
1-night trip

10/10 Exceptional

Will definitely return with more family and friends
Elizabeth, 6-night trip

8/10 Very good

Nice rooms great friendly staff. Buffet breakfast could use some upgrades ( maybe some bacon , omelette options.
Adam, 2-night trip

8/10 Very good

Nice lodging with friendly customer service…. Breakfast buffet is pretty good
Vincente, 1-night trip

10/10 Exceptional

Beautiful hotel. Very modern
Victoria, 1-night trip

4/10 Fair

Centrally located to all restaurants in Naga City. As a supposedly 2 year old hotel, it has a lot of potential but lacks basic property management. Upkeep and maintenance is visibly poor such as the sewer smell in the basement parking, elevator and hallway. I heard hotel got flooded last year and unable to provide solution to the sewer smell. Its next door to the Bicol river which i think makes it susceptible to flooding. For the room, we checked in with water stained mirrors, moldy shower head, leakage on kitchen vent (reported it, staff just put a towel to catch the leak and never came back to fix it), and unmopped floor behind hidden corners. Very tight space and you have to literally walk sideways to go to the far end bedside. We also ask for extra towels (we booked 4 and they put 2), and when we asked for extra towels, they questioned why we needed more. Lastly, the worst part, there is no room WiFi and non existent except for the lobby. We reported it and she ridiculously replied its due to the rain and weather. I worked in Telecoms and this is an easy fix and just shows poor instalation in all rooms and care from management. When you people going down to the lobby just to get a decent WiFi is a sign of absolute lack of care. We've read pass reviews and this is not a new issue. You are basically guaranteeing no repeat customers with this management approach for a 2 year old hotel with 2 year old excuse of "soft opening".
Bong, 5-night trip

10/10 Exceptional

It was wonderful and their customer service is excellent, everyone is accommodating and wear a smile in their faces.
Excelita, 1-night trip

8/10 Very good

The facilities are comparable to US hotels clean friendly staff. They accommodated us when the AC on our side of the floor broke. The insulation is not that great you can hear the cars and whatever is going on in the streets below from our 6th floor room .
Rose Marie, 15-night trip

10/10 Exceptional

what a surprise! we had an awesome experience, a world class hotel in the region, i highly recommend it! a must see for tourists! the rooms are so clean (love the bed, the comforters and the bathroom!
Robert, 2-night trip

10/10 Exceptional

Good customer service
Josefina, 1-night trip

10/10 Exceptional

It was a good stay with friendly service and the accessibility of the hotel to major conveniences. One negative remarks is that I cannot avail of the swimming pool on hot summer weather due to inoperable.
Tom, 2-night trip

10/10 Exceptional

GOOD VALUE FOR MONEY
OSCAR, 3-night trip

6/10 Good

The place is great and has great staff. Problem is the internet never works. I've stayed here 3x and there is always a problem with the internet. Hard to do any work or even watch Netflix.
Jason, 1-night trip

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