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The Roker Hotel, BW Premier Collection

4.0 star property
Waterfront hotel in Sunderland with bar/lounge and conference center

Choose dates to view prices

In the heart of Roker, The Roker Hotel offers a tranquil retreat with 3 restaurants serving Italian cuisine and kids' meals. Unwind at the coffee shop, explore nearby attractions via free self parking, or enjoy dry cleaning/laundry services for a hassle-free stay.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Housekeeping (on request)
  • Near the beach
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Conference center
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Snack bar/deli

For families (6)

  • Private bathroom
  • Terrace
  • Laundry facilities
  • Elevator
  • LCD TV
  • Free self parking
The current price is AED 267
AED 320 total
includes taxes & fees
Nov 16 - Nov 17

Why we love this property

Dining delights
This hotel offers 2 restaurants, including soul food with ocean views. A cafe serves cooked-to-order breakfast, while a bar completes the dining scene.
Spa-like showers
Every guestroom features a hydromassage showerhead. This hotel impresses with curated, individual decor in each unique space.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Executive Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(9 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
Free cribs/infant beds
LCD TV
Sofa bed
Portable fan
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Twin Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Portable fan
Shower/tub combination
Hydromassage showerhead
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(10 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
Free cribs/infant beds
LCD TV
Portable fan
Shower/tub combination
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
Free cribs/infant beds
LCD TV
Portable fan
Shower/tub combination
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

7.2 out of 10
Good
(5 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Portable fan
Shower/tub combination
Hydromassage showerhead
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Portable fan
Sofa bed
Shower/tub combination
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub | Individually decorated, individually furnished, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Portable fan
Sofa bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Indoor wedding
Grand Hotel Sunderland
  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 1,006 reviews
The price is AED 209
AED 251 total
includes taxes & fees
Nov 16 - Nov 17
Grand Hotel Sunderland
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About the neighborhood

Map
Roker Terrace, Sunderland, England, SR6 9ND

What's nearby

  • Whitburn Sands - 15 min walk - 1.3 km
  • Stadium of Light - 2 min drive - 1.9 km
  • Sunderland Empire - 4 min drive - 2.3 km
  • University of Sunderland - 4 min drive - 2.9 km
  • Port Of Tyne - 18 min drive - 15.8 km

Getting around

  • Newcastle Intl. Airport (NCL) - 31 min drive
  • Durham (MME-Teesside Intl.) - 44 min drive
  • Sunderland Station - 10 min drive
  • Seaham Station - 13 min drive
  • St. Peter's Station - 24 min walk
  • Seaburn Station - 23 min walk
  • Stadium of Light Station - 24 min walk

Restaurants

  • ‪Domino's Pizza - ‬15 min walk
  • ‪Torque Bar - ‬16 min walk
  • ‪liking - ‬17 min walk
  • ‪The Albion - ‬10 min walk
  • ‪Poetic License - ‬3 min walk

About this property

The Roker Hotel, BW Premier Collection

Situated by the ocean, The Roker Hotel, BW Premier Collection is a great choice for a stay in Sunderland. You can relax with a drink at the bar/lounge, and the 2 restaurants are nice spots to grab a bite to eat. Other features include a snack bar/deli and a terrace. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 43 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests might experience some noise from the bar located downstairs.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's menu

What to do

  • Beach nearby
  • Marina nearby

Working away

  • 2 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Terrace
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television

Home comfort

  • Heating
  • Portable fan
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free tea bags/instant coffee

More

  • Housekeeping on request

Special features

Dining

Poetic License - Overlooking the ocean, this cocktail bar specializes in soul food and serves lunch and dinner. A children's menu is available. Open select days.
1842 Café & Bistro - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Fees & policies

Refundable deposits

  • A damage deposit of GBP 50 will be collected before check-in

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 12.95 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 11:00 AM and 1:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Dining venue(s)
  • Meeting facilities
The following facilities are closed on New Year's Eve:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Dining venue(s)

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Best Western Roker Hotel Sunderland
Roker Hotel BW Premier Collection
Best Western Roker Sunderland
Best Western Roker
Roker Hotel Sunderland
Best Western Sunderland
Roker BW Premier Collection
Best Western Roker Hotel
The Roker Hotel BW Premier Collection
The Roker Hotel, BW Premier Collection Hotel
The Roker Hotel, BW Premier Collection Sunderland
The Roker Hotel, BW Premier Collection Hotel Sunderland

Frequently asked questions

Are pets allowed at The Roker Hotel, BW Premier Collection?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Roker Hotel, BW Premier Collection?

Yes, there's free self parking.

What are the check-in and check-out times at The Roker Hotel, BW Premier Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at The Roker Hotel, BW Premier Collection?

No, this hotel doesn't have a casino, but Genting Casino Newcastle (19-min drive) is nearby.

Are there restaurants at or near The Roker Hotel, BW Premier Collection?

Yes, there are 2 onsite restaurants, featuring soul food and ocean views.

What's the area around The Roker Hotel, BW Premier Collection like?

The Roker Hotel, BW Premier Collection is located on the waterfront in Roker, a short 15-minute walk from National Glass Centre and 13 minutes' walk from Whitburn Sands.

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The Roker Hotel, BW Premier Collection Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Bar
Food
Breakfast
View
Lobby
Location
Bed
Drinks

What guests liked

  • Breakfast was consistently described as excellent, freshly cooked, and with a plentiful supply of hot and cold items. (27 reviews)
  • The property's beachfront location offers breathtaking views and easy access to the beach. (11 reviews)
  • The property's restaurants and dining areas offered excellent food, good service, and a welcoming atmosphere. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

6/10 Good

Plenty of parking.
Mohammed, 3-night trip

8/10 Very good

We came up to Sunderland for a family reunion and had a great time
Susan, 2-night trip

10/10 Exceptional

1 night stay

Comfortable room with great breakfast
Simon, 1-night trip

4/10 Fair

The room was small and cramped. Most staff were not pleasant to talk to, except the lady in the breakfast room. also one books multiple days and only gets a bottle of water on the first day. What's that about?
Peter, 4-night trip

10/10 Exceptional

Loved the character of this hotel. Staff was very friendly
stephanie, 4-night trip

10/10 Exceptional

Location is good for me, when I’m travelling for work Great views to beach, from my room Staff very friendly, good atmosphere, food is excellent Highly recommend
Mark, 1-night trip

8/10 Very good

Room very small
Steve, 1-night trip

10/10 Exceptional

Roker riviera soul event

We went for a northern soul event and also stayed there day and night everything was fantastic the room was very nice and clean the event was excellent if they put events like that on we would definitely be there again
James, 1-night trip

6/10 Good

The staff were lovely. Jasmine, on reception, could not have been more helpful. Location on the seafront fantastic. But hotel tired and the noise from other rooms intrusive.
Monica, 2-night trip

10/10 Exceptional

Nice hotel on the beach. Extra parking around the back of the property was covered by cctv. Neat and tidy room, very powerful shower. Good food and service provided in the restaurant and bar.
David, 1-night trip

10/10 Exceptional

Excellent hotel and a great views

First visit to this hotel and wont be my last. Friendly and welcoming on reception and lovely clean hotel. Room perfect for 1 night and the bar is lovely.
Darren, 1-night trip

8/10 Very good

The room was nicely decorated and both radiators were on full so the room was very hot (for me) and only one of the windows opened slightly .. lovely breakfast, comfortable room, friendly staff, good price
Angela, 1-night trip

10/10 Exceptional

Good location for north east business visit
Steven, 1-night trip

10/10 Exceptional

As always staff were excellent . Room was beautiful and all in all great stay :)
Elizabeth, 1-night trip

8/10 Very good

Get new pillows!

Pillows are terrible and the shower was a weird height but other than its a great hotel.
James, 1-night trip

8/10 Very good

Pleasant decor and spacious. Nice to have complimentary parking . A shame other Hotel car parks don’t provide the same customer service . Much appreciated 🙂
Carol, 1-night trip

8/10 Very good

Good hotel, helpful and friendly staff, clean and spacious room. The area is beautiful, lovely walk along the beach.
Kelvin, 1-night trip

10/10 Exceptional

Great breakfast friendly staff. Room had a magnificent ses view
Stefan, 3-night trip

8/10 Very good

Great location across the street was the North Sea with pier and lighthouse.
Donald, 1-night trip

10/10 Exceptional

arrived at hotel and staff were very eager to help and also upgraded the next day and I was so shocked by how good the rooms are and I would highly reccomend staying there if you are looking for somewhere in the Sunderland/South Shields area even for a night away
Jason, 2-night trip

10/10 Exceptional

Comfiest bed with 4 overfilled pillows & 2 scatter cushions…..I was gutted when morning came! Breakfast was good - standard English breakfast. Overall, it’s a yes, from me!!
Clare, 1-night trip

8/10 Very good

Very handy, very good breakfast.

10/10 Exceptional

Excellent hotel, stayed for wedding , staff lovely , room great just a little the hot side breakfast lovely, would definitely return again 😀
Amanda, 1-night trip

10/10 Exceptional

Very friendly & professional staff.!
colin, 11-night trip

10/10 Exceptional

The outside doesn't do the inside justice. lovely hotel, great bar, will visit again.
Gary, 1-night trip

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