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Hakuba Tokyu Hotel

4.0 star property
Hakuba hotel with 2 restaurants and spa, aimed at LGBTQ+ guests

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Photo gallery for Hakuba Tokyu Hotel

Standard Alps Twin Room (2nd-4th floor) Alps side, Non Smoking | View from room
Concept Room "Arbre" (3rd floor) Entrance side, Non Smoking | Down comforters, in-room safe, individually decorated
2 restaurants, breakfast, lunch, dinner served; French cuisine
Reception
Concept Room "Arbre" (3rd floor) Entrance side, Non Smoking | Down comforters, in-room safe, individually decorated
In the heart of Hakuba Valley, Hakuba Tokyu Hotel offers a winter wonderland experience. Hit the slopes at nearby ski resorts or unwind with aromatherapy and body treatments at the on-site spa. Enjoy shopping, tennis matches, and French cuisine in this luxurious haven.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Electric vehicle charging point
  • 24/7 front desk
  • Gym
  • Spa
  • Ski facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Free ski shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Ski rentals
  • Ski storage
  • Ski passes
  • 4 outdoor tennis courts
  • Fitness center

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is AED 424
AED 527 total
Nov 6 - Nov 7

Why we love this property

Serene spa getaway
A full-service spa offering aromatherapy, facials, and body treatments creates a mountain retreat. In-room massages and a peaceful garden enhance relaxation.
Luxury mountain retreat
Set in the mountains, this hotel offers a unique combination of luxury and natural beauty. Marvel at the thoughtfully curated decor and gardens.
Culinary excellence
Taste French cuisine at one restaurant and Japanese dishes at another. This hotel's dining options include a cafe, a bar, and a buffet breakfast.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Twin Room Entrance Side (2-4fl.)

Down comforters, in-room safe, individually decorated

Standard Twin Room Entrance Side (2-4fl.)

  • Sleeps 3

View all photos for Economy Twin Room　Front Entrance Side

Down comforters, in-room safe, individually decorated

Economy Twin Room　Front Entrance Side

  • Sleeps 2

View all photos for Economy Twin Room (2nd-4th floor) Entrance side, Non Smoking

Down comforters, in-room safe, individually decorated

Economy Twin Room (2nd-4th floor) Entrance side, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Flat-screen TV
Down duvet
  • 26 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Top Floor Standard Twin Room (5th floor) Entrance side, Non Smoking

Down comforters, in-room safe, individually decorated

Top Floor Standard Twin Room (5th floor) Entrance side, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
  • 34 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room (2nd-4th floor) Entrance side, Non Smoking

Down comforters, in-room safe, individually decorated

Deluxe Twin Room (2nd-4th floor) Entrance side, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Refrigerator
Flat-screen TV
  • 41 sq m
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Standard Twin Room (2nd-4th floor) Entrance side, Non Smoking

Standard Twin Room (2nd-4th floor) Entrance side, Non Smoking | Down comforters, in-room safe, individually decorated

Standard Twin Room (2nd-4th floor) Entrance side, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
  • 34 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Concept Room "Arbre" (3rd floor) Entrance side, Non Smoking

Concept Room "Arbre" (3rd floor) Entrance side, Non Smoking | Down comforters, in-room safe, individually decorated

Concept Room "Arbre" (3rd floor) Entrance side, Non Smoking

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
  • 64 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Alps Twin Room (2nd-4th floor) Alps side, Non Smoking

Standard Alps Twin Room (2nd-4th floor) Alps side, Non Smoking | Down comforters, in-room safe, individually decorated

Standard Alps Twin Room (2nd-4th floor) Alps side, Non Smoking

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Refrigerator
Flat-screen TV
  • 33 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Standard Alps Twin Garden Side (2nd-4th Floor)

Down comforters, in-room safe, individually decorated

Standard Alps Twin Garden Side (2nd-4th Floor)

  • Sleeps 3

View all photos for Top Floor Standard Twin Entrance Side (5th Floor)

Down comforters, in-room safe, individually decorated

Top Floor Standard Twin Entrance Side (5th Floor)

  • Sleeps 3

Suite 68 Square Meter Non-Smoking

  • Sleeps 4

View all photos for Deluxe Alps Twin Room Alps Side

Down comforters, in-room safe, individually decorated

Deluxe Alps Twin Room Alps Side

  • Sleeps 4

View all photos for Concept Room"Arbre"Non Smoking

Down comforters, in-room safe, individually decorated

Concept Room"Arbre"Non Smoking

  • Sleeps 4

View all photos for Deluxe Twin Front Entrance Side (2nd-4th Floor)

Down comforters, in-room safe, individually decorated

Deluxe Twin Front Entrance Side (2nd-4th Floor)

  • Sleeps 4

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Exterior

Courtyard by Marriott Hakuba

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  • Pet friendly
  • Free parking
  • Free WiFi
9.0 out of 10, Wonderful, 192 reviews
The price is AED 677
AED 827 total
Nov 21 - Nov 22
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About the neighborhood

Map
4688 Hokujo, Kitaazumi-gun, Hakuba, Nagano, 399-9301

What's nearby

  • Hakuba Happo-One Ski Area - 7 min walk - 0.7 km
  • Happo-one Adam Gondola - 9 min walk - 0.8 km
  • Happo One Sakka Ski Lift - 13 min walk - 1.2 km
  • Hakuba Iwatake Ski Resort - 3 min drive - 2.4 km
  • Hakuba Goryu Ski Resort - 7 min drive - 4.4 km

Getting around

  • Hakuba Station - 6 min drive
  • Chikuni Station - 11 min drive
  • Nakatsuchi Station - 21 min drive
  • Free train station pick-up
  • Free train station drop-off
  • Free ski shuttle

Restaurants

  • ‪Blizzard (Pizza) - ‬12 min walk
  • ‪レストラン沙羅 - ‬4 min walk
  • ‪レストラン シャモニー - ‬2 min walk
  • ‪白馬八方 おひょっくり 八方本店 - ‬9 min walk
  • ‪Sugar - ‬9 min walk

About this property

Hakuba Tokyu Hotel

Hakuba Tokyu Hotel features a free ski shuttle and puts you within a 15-minute walk of Hakuba Happo-One Ski Area. You can visit the spa to be pampered with massages, facials, or aromatherapy, and Chamonix, one of 2 restaurants, serves French cuisine and is open for breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a fitness center, and a terrace. Skiers will appreciate access to ski passes, storage, and rentals.

At a glance

DONE

Hotel size

    • 102 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 15
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Free train station shuttle*
DONE

Offsite

    • Free ski shuttle
DONE

Other information

    • Designated smoking areas
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop

What to do

  • Tennis
  • Shopping
  • Hiking/biking trails nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Ski equipment rentals
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Full-service spa
  • 4 outdoor tennis courts
  • Lockers available
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 37
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Area rugs in room

Ski

  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Ski rentals
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Chamonix - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
Manyo - This restaurant specializes in Japanese cuisine and serves dinner only.
The Lodge - Onsite bar.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3356 for adults and JPY 807 for children

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property caters to LGBTQ+ guests.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hakuba Tokyu
Hakuba Tokyu Hotel
Hotel Tokyu Hakuba
Tokyu Hakuba
Tokyu Hakuba Hotel
Tokyu Hotel Hakuba
Hakuba Tokyu Mura
Hakuba Tokyu Hotel Hotel
Hakuba Tokyu Hotel Hakuba
Hakuba Tokyu Hotel Hotel Hakuba

Frequently asked questions

Does Hakuba Tokyu Hotel offer free cancellation for a full refund?

Yes, Hakuba Tokyu Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hakuba Tokyu Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Hakuba Tokyu Hotel?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Hakuba Tokyu Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Hakuba Tokyu Hotel and nearby?

Have fun with winter activities like skiing and in warmer months, improve your game at the onsite tennis courts. Indulge in a treatment at the spa and enjoy other amenities such as a fitness center and a garden.

Are there restaurants at or near Hakuba Tokyu Hotel?

Yes, there are 2 onsite restaurants, featuring French cuisine.

Does Hakuba Tokyu Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hakuba Tokyu Hotel like?

Hakuba Tokyu Hotel is a short 11-minute walk from Hakuba Happo-One Ski Area and 10 minutes' walk from Happo-one Adam Gondola.

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Hakuba Tokyu Hotel Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

We wish we had more time!

We loved our stay at the Hakuba Tokyu Hotel! We only had 2 nights in the area but wish we could have stayed longer. The hotel provides a free shuttle to the Happo One Gondola (and other ski resorts if necessary) and to the train station - very helpful! It is in an excellent location - close to the Happo One Gondola and plenty of places to eat. We ate in the hotel itself and the food and service were excellent. The onsen was incredibly clean and relaxing. We would definitely recommend this hotel and would stay here again!

8/10 Very good

Average
amirudin, 5-night trip

8/10 Very good

スキー場が近くにあり、雪の白馬三山もお部屋から見る事も出来、丁度桜満開。近隣の環境も抜群。 ホテルの従業員のサービスは、素晴らしく。温泉の温質も良いし、広い。お部屋も清潔で、とても良い休暇がとれました。リピーターとなっている。
Mariko, 1-night trip

10/10 Exceptional

This hotel is amazing on all counts, legendary breakfast beyond wildest dreams and expectations, a cornucopia of delights. I will return and recommend to anyone and especially my friends and family
Peter, 4-night trip

10/10 Exceptional

Stayed here for a week for a late March ski holiday . The hotel is very comfortable and spacious. staff is very friendly and helpful . The small downside is the service and food options were limited maybe due to towards the end of season . But overall enjoy the staying a lot .
HUNG CHE, 6-night trip

10/10 Exceptional

Everything was awesome. Service top notch. Rooms clean and views are spectacular. Only complaint if any was the pillows were uncomfortable. Would definately come back again.
Grant, 4-night trip

10/10 Exceptional

Excellent and friendly staff, always eager to help with any questions. Shuttle is great. Loved that the ski rental shop is right in the hotel. I wish the hot springs was a bit bigger and had more amenities but it was a nice way to relax after a day of skiing. The bar and restaurant is not open during the day which we didn’t realize. All in all a great hotel though.
John, 2-night trip

10/10 Exceptional

Nice out door hot spa

Loves the out door spa. See snow falling down as you soak in the hot water. The place is wonderful. Pricing is very reasnable.
CHEE WOON, 2-night trip

8/10 Very good

手入れの行き届いた素晴らしいホテルです。駅や街から遠く交通の便がないので、買い物や食事は少し不便です。
Tatsushiro, 2-night trip

10/10 Exceptional

Great hotel with great facilities. Free shuttles available to and from the slopes. Individual locker’s provided if you are bringing your own snowboards/skis. Drying room you can use. Self laundry/dryer facilities available to use. Onsen free to use after each day on the slope. We also booked a massage with Lily for last night and she was fantastic together with an aromatherapy treatment. They also provide Yamato Black cat service from the hotel so I can send your bulky snowbag straight to the airport so you don’t have to lug it around whilst you continue exploring other parts of Japan.
Raymond, 4-night trip

10/10 Exceptional

三星價錢五星服務及住宿
ho yin, 4-night trip

10/10 Exceptional

ロケーション・サービス・食事・温泉どれをとっても全て満足レベルです。また来シーズンも家族で訪れたいです。
Takashi, 2-night trip

8/10 Very good

Spacious clean room and ensuite. Nice hotel with friendly staff. The hotel was very covid conscious and clean. It is well located and the Hakuba valley shuttle bus stops at the hotel. While the buffet breakfast was nice, the on-site French restaurant - Chamonix was disappointing. The staff made us pre-order food when we booked the table and we couldn’t adapt meals to cater for gluten free. The food was OK but the overall dining experience was underwhelming.
Jamie, 10-night trip

8/10 Very good

The hotel is great. A bit of a walk (15-20 minute) to the village. The town offers a shuttle bus which take you to the ski locations and stops at a variety of drop off locations. It would be nice if the hotel would offer their shuttle, then you would not have to wait for the town shuttle or pay the expensive taxi rates (if you could get a taxi). Allot of walking or better yet bring a car.
Darrell, 4-night trip

10/10 Exceptional

We have never had such helpful staff member .Romain acted like a tour guide as well as English speaking contact at the hotel.He new about ,lift tickets ,the ski resorts ,rental gear,restaurants,taxis ,clubs and bars,transport to and from Hakuba ,bus time tables ,etc etc . And he did it all with a smile on his face and helped make our holiday a beauty! The hotel has a very good spa and bus services run to ski fields pretty regularly .
bradley, 7-night trip

10/10 Exceptional

適合家族旅遊滑雪行程很棒的地點，滑雪完可以享受飯店內的溫泉消除疲勞真是享受
Wei Li, 2-night trip

10/10 Exceptional

落ち着いた雰囲気で、とても過ごしやすかったです。
Mayumi, 1-night trip

10/10 Exceptional

清潔で落ち着ける

白馬乗鞍岳登山を終えて夫婦で利用しました。 エントランス、ロビー、廊下、客室ドアのライティングに至るまで清潔で品が良い。所々に花が活けてあり落ち着きと快さを感じた。 朝食の味付け、種類豊富で満足しました。テーブルにも短くカットしたカーネーションが飾られていた。鳥のからあげと餃子を他の品に変更があってもよいかと思いました。 ウェルカムドリンクが少々薄かったこと、帰り客を送るドアマンがいなかったことは残念でした。全体的な雰囲気は気に入ったので機会があればまた利用したいと思います。
Hideki, 1-night trip

10/10 Exceptional

Alles im Preis inbegriffen, Spa, Frühstück und Wasche kann gewaschen werden!
Josef, 2-night trip

10/10 Exceptional

静かでのんびりできます
Tomoyuki, 1-night trip

10/10 Exceptional

Comfortable, clean, and easy access to sky field. Price is a bit high, but it is worthy of.
Kenji, 2-night trip

10/10 Exceptional

親切溢れる対応でした。白馬で歴史あるホテルで温泉も溢れてました。
1-night trip

10/10 Exceptional

従業員は明るく親切でした。
Yota, 2-night trip

10/10 Exceptional

静かに快適に過ごせるホテル

接客がとにかく丁寧で親切でした。テラスとお庭がとても気に入りました。あと温泉もとても気持ちよかったです。
1-night trip

10/10 Exceptional

また泊まりたいです。

とても清潔で居心地のよい部屋でした。朝食バイキングも手袋が用意されて料理に蓋がかぶせられて清潔でした。食事中に子供が泣いていたときに気を遣って下さいました。
2-night trip

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