Is there a pool at Mandarin Oriental, Sanya?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Mandarin Oriental, Sanya?

Yes, pets are welcome. There's a charge of CNY 1200 per pet, per stay, and there's also a deposit of CNY 5000 per stay.

Is parking offered on site at Mandarin Oriental, Sanya?

Yes, there's free self parking.

Is airport shuttle service offered by Mandarin Oriental, Sanya?

Yes, an airport shuttle is available. The charge is CNY 900 per vehicle one way.

What are the check-in and check-out times at Mandarin Oriental, Sanya?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Mandarin Oriental, Sanya and nearby?

Have fun with onsite activities like kayaking, sailing, and fishing and improve your game at the onsite tennis courts. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Mandarin Oriental, Sanya also has 2 bars, a private beach, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Mandarin Oriental, Sanya?

Yes, there are 3 onsite restaurants, featuring alfresco dining, Chinese cuisine, and ocean views.

Does Mandarin Oriental, Sanya have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Mandarin Oriental, Sanya like?

Mandarin Oriental, Sanya is located on the waterfront in Jiyang District, a short 1-minute walk from Dadong Sea and 16 minutes' walk from Dadonghai Beach.

Mandarin Oriental, Sanya, Sanya: Hotel Reviews, Rooms & Prices

8/10 Very good

Nov 10, 2024

Beautiful, quiet, friendly

Ling, 6-night trip

10/10 Exceptional

Jul 11, 2023

The complex is a little jaded but the guest service is the best I have ever experienced..and I travel a lot. All staff very friendly and the whole place was extremely clean.

Robert, 3-night trip

6/10 Good

Oct 1, 2025

Viaje desde Mexico

Las instalaciones ya se ven viejas, la madera muy deteriorada, aunque. La atención en general fue aceptable fue un viaje muy lejano en donde esperábamos más por el precio comparativo con otros hoteles, el shuttle al centro comercial es una pérdida de tiempo para ir a un duty free, las albercas si están muy bien!! Había gente trabajando en la alberca principal por lo que no había mucha paz. El desayuno muy bien y la comida también. Nunca pudimos coordinar el estudio fotográfico y nos compensaron con una botella y fruta lo cual se agradece pero es algo que podríamos comprar en cualquier lado, en cambio las fotos en el hotel son irrepetibles sobre todo para un viaje de una vez en la vida como es desde México. Se entiende que no hay control sobre las condiciones climatológicas, pero sí sobre la experiencia en esas condiciones, creo que podían hacer un esfuerzo por ofrecernos el estudio fotográfico en otro horario. La comunicación fue complicada casi nadie habla inglés y los traductores no son muy precisos.

Jaime, 2-night trip

8/10 Very good

Apr 28, 2025

Snorkeling directly on a coral reef was great. The food was way too expensive so very few seemed to eat at the hotel and ordered food in. The breakfast buffet was top notch!

Henry, 5-night trip

4/10 Fair

Dec 16, 2024

Where do I begin. I am as shocked at the state of my room. In need of a serious refurb. Some parts were dilapidated. Window blinds threadbare etc. it definitely should have a mandarin oriental brand and seriously begrudge paying the rate I was charged. Doesn’t compare to the other sister hotels

kayode, 3-night trip

10/10 Exceptional

Oct 13, 2021

Sanya Mandarin stay

2nd time staying at the same resort and actually the same room. Great environment and friendly staff. Stayed in the resort for all 4 days!

4-night trip

4/10 Fair

Aug 2, 2021

If you are a Mandarin Fan don’t go there because you will be very disappointed the Hotel is really run down nothing to do with othe MO Hotels

6-night trip

10/10 Exceptional

Dec 19, 2019

酒店一流，法國餐廳上日落更棒。

三亞最好的酒店。法國餐廳非常棒，而且再落沙灘邊上，欣賞日落美景一流。

1-night trip

10/10 Exceptional

Oct 18, 2019

조용한 호텔

호텔 조용하고 좋습니다

2-night trip

10/10 Exceptional

Oct 16, 2019

酒店的服務真的沒話說。泳池，沙灘，林木小路，不需要出去，光是待在裡面就很舒服放鬆。早餐種類也很豐富。其他餐食就是價格高了點，而且不是太值得。

Chungni, 2-night trip

10/10 Exceptional

Oct 11, 2019

Good Service

Tsz Chung, 2-night trip

10/10 Exceptional

Apr 16, 2019

Relaxing place

Very accomodative and relax environment overall

Jae Young, 3-night trip

10/10 Exceptional

Apr 9, 2019

酒店环境不错就是被子床单有点旧

cheng, 3-night trip

10/10 Exceptional

Dec 28, 2018

Das Mandarin Oriental ist ein wunderschöner Resort, bei dem kaum Wünsche offen bleiben. Auf der Plus-Seite: Komfortable Zimmer, freundlicher Service, sehr schöne und gepflegte Anlage. Die Minus-Seite: Der Resort liegt etwas abgelegen, am Ende einer militärisch genutzten Straße, sodaß man auf ein Fahrzeug angewiesen ist um in die Stadt zu kommen. Der Strand ist steinig und felsig, also nichts für Sand-Freunde.

4-night trip

10/10 Exceptional

Oct 29, 2018

Please Bring Back Foreign Service Professionals

This is the Mandarin Oriental at $300/night, so of course I hold them to a higher standard. The hotel room and views were amazing - the grounds are nice, and the amenities are great. But the service isn't what I'd expect from a 5-star hotel. The foreign staff were great: Mihai at the reception helped get us into our room when it seemed the Chinese staff were bumbling through our check-in process, and went out of his way to make things go smoothly, especially at check-in. Seems that as Chinese hotels have cut back on foreign staff, the service has decreased, with several small but noticeable moments that stood out: 1. Withing 5 minutes of checking into our room, a service worker arrived unannounced and had to come in to change a lightbulb - something that should have been taken care of before our arrival, and certainly could have come with a phone call to warn us. 2. We stepped out of our room and noticed an emply cart passing, and asked "Can you please take us to the beach?" The driver simply said "No." and drove off... Was kinda surprised that he didn't at least offer to call us a ride. 3. At the restaurant "Fresh", the staff were fairly clueless as to how to describe the portion size, and struggled to open a bottle of beer. 4. At breakfast they took our orders for coffee, and after 10 minutes no coffee had arrived. I put in a second order, and they got very nervous and put some urgency in delivering our coffee - when it arrived it wasn't the right order.

1-night trip

10/10 Exceptional

Oct 26, 2018

Paraíso na China

Eu não tinha ideia de que havia um paraíso como Sanya na China, a cidade leva o nome de Havaí chinês e não é à toa, a cor do mar é indescritível. O Mandarin Oriental é completo, com varias opções de restaurantes e nem vale sair do hotel, ainda mais que os restaurantes mais legais de Sanya estão afastados do Mandarin. Agradecimentos especiais a Belinda Chen, da área de relações públicas do hotel, nos preparou algumas surpresas por ser nosso aniversário de 10 anos de casamento. As instalações do hotel são perfeitas, piscinas maravilhosas, restaurantes incrível, café da manhã dos sonhos. O SPA é premiado, sendo o melhor da China em 2018. O hotel ainda conta com uma agradável praia particular. Indico o Mandarin Oriental de Sanya de olhos fechados.

Noelle Alves V, 4-night trip

6/10 Good

Sep 30, 2018

服務好，但設施太舊

服務好，風景不錯，但設施太舊，食物水準強差人意。

2-night trip

10/10 Exceptional

Aug 24, 2018

Sensationell zum Entspannen

Tolle Anlage mit einem hervorragendem Team. Alle herzlich und „die Wünsche von den Augen ablesend“. Für ein paar ruhige Tage - inklusive Erwachsenem-Pool - sehr empfehlenswert. Auch die Restaurants waren kulinarisch wie servicetechnisch sehr gut. Rundum ein tolles Erlebnis.

Martin, 4-night trip

10/10 Exceptional

Aug 10, 2018

아주 훌륭합니다.

일단 직원들의 친절도는 세계최고인듯 합니다. 넓고 깨끗하며 바다를 바라보며 펼쳐진 수영장은 더할나위없이 좋습니다. 직원들 수준이 전반적으로 높은편이라 어느정도 영어는 다 되고 한국말 가능한 직원분도 계십니다.시설 또한 부족함이 없어 만족도가 상당히 높은편입니다. 요리 또한 중국향신료 냄세가 없어서 아주 맛있었습니다.단지 아쉬운건 리조트밖에서는 할게 별로 없다는겁니다.

INGU, 2-night trip

8/10 Very good

Aug 8, 2018

離三亞市區很近, 但出入一定要坐車

雖然地點安靜, 自成一閣. 但略嫌起在軍事重地, 出入關口都要停下檢查, 而且由關口檢查閘去到酒店大堂, 起碼有3公里路程, 如沒有打車, 走路是没有可能的

KIN FUNG, 4-night trip

10/10 Exceptional

Jul 31, 2018

飯店的設計很漂亮

藍天白雲海，這就是在這家旅館住宿最好的寫照。飯店水準很棒，早餐優質，服務到位，沒必要再挑惕的飯店。這次住宿五天四夜，得到充足的休息。下次可能會選冬天來避寒！

Dorothy, 4-night trip

10/10 Exceptional

Jun 13, 2018

Plesant stay.

3-night trip

8/10 Very good

Jun 9, 2018

................................................................................

2-night trip

8/10 Very good

Jun 9, 2018

....................................................................................................

2-night trip

8/10 Very good

May 29, 2018

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3-night trip

Mandarin Oriental, Sanya

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