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Sheraton Qiandao Lake Resort

5.0 star property
Luxury hotel in Hangzhou with water park and spa

Choose dates to view prices

Nestled by the lake, Sheraton Qiandao Lake Resort offers a serene retreat for families. Enjoy Regional cuisine at one of the three on-site restaurants, indulge in rejuvenating spa treatments or take advantage of an arcade/game room and playground.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Spa
  • Gym
  • Pool

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Water park
  • Breakfast available
  • Internet in the lobby
  • Free children's club
  • Health club
  • Sauna
  • Seasonal outdoor pool
  • Children's pool

For families (6)

  • Free cribs/infant beds
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Cookware, dishware, and utensils
  • Connecting/adjoining rooms available
The current price is AED 265
AED 309 total
includes taxes & fees
Nov 20 - Nov 21

Why we love this property

Poolside luxury
This hotel features an indoor pool, a seasonal outdoor pool, and a children's pool. A hot tub and poolside bar await while loungers and umbrellas offer comfort.
Waterfront spa escape
A full-service spa offers aromatherapy, massages, and body treatments daily. Guests can unwind in the sauna, hot tub, or scenic rooftop garden.
Lakeside luxury views
This luxury hotel boasts curated decor and a rooftop garden. The tranquil lakeside setting creates a perfect backdrop for a scenic retreat.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | 1 bedroom, premium bedding, down comforters, minibar

Room, 1 King Bed, Garden View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting/adjoining rooms available
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Garden View

Room, 2 Twin Beds, Garden View | 1 bedroom, premium bedding, down comforters, minibar

Room, 2 Twin Beds, Garden View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting/adjoining rooms available
  • 48 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Lake View

1 bedroom, premium bedding, down comforters, minibar

Room, 2 Twin Beds, Lake View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting/adjoining rooms available
  • 47 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Lake View

1 bedroom, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Lake View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting/adjoining rooms available
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Lake View

1 bedroom, premium bedding, down comforters, minibar

Premium Room, 2 Twin Beds, Lake View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting/adjoining rooms available
  • 48 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Lake View

1 bedroom, premium bedding, down comforters, minibar

Club Room, 1 King Bed, Lake View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting/adjoining rooms available
  • 47 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Garden View

Club Suite, 1 Bedroom, Garden View | 1 bedroom, premium bedding, down comforters, minibar

Club Suite, 1 Bedroom, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Balcony
Separate sitting area
Separate dining area
Individually furnished
Individually decorated
Air conditioning
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar

Club Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Balcony
Separate sitting area
Separate dining area
Individually furnished
Individually decorated
Air conditioning
  • 75 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Lake View

Deluxe Suite, 1 King Bed, Lake View | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Suite, 1 King Bed, Lake View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Balcony
Separate sitting area
Separate dining area
Individually furnished
Individually decorated
Air conditioning
  • 94 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

1 bedroom, premium bedding, down comforters, minibar

Room, 1 King Bed, Lake View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting/adjoining rooms available
  • 47 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hilton Hangzhou Qiandao Lake Resort

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.6 out of 10, Excellent, 80 reviews
The price is AED 229
AED 267 total
includes taxes & fees
Dec 7 - Dec 8
Hilton Hangzhou Qiandao Lake Resort
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About the neighborhood

Map
Xin An N Road, Qiandao Lake, Qiandao, Chun An, Hangzhou, Zhejiang, 311700

What's nearby

  • Qiandao Lake - 3 min walk - 0.3 km
  • Qiandaohu National Forestry Park - 3 min drive - 2.5 km
  • Wangutang Park - 3 min drive - 2.2 km
  • Weiping Ferry Terminal - 5 min drive - 5.0 km
  • Xin'an Dam - 51 min drive - 55.0 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 136 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪星巴克 - ‬2 min drive
  • ‪农家鱼庄 - ‬8 min drive
  • ‪观湖 Taproom - ‬5 min drive
  • ‪星巴克 - ‬15 min walk
  • ‪鱼掌门 - ‬2 min drive

About this property

Sheraton Qiandao Lake Resort

Bring the kids when you stay at Sheraton Qiandao Lake Resort, and they can enjoy the free kids' club. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or Ayurvedic treatments, and Fishing, one of 3 restaurants, serves Regional cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a water park, an indoor pool, and a poolside bar.

At a glance

DONE

Hotel size

    • 249 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 5:30 AM
    • Express check-in/out available
    • Late check-in subject to availability
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle from 6:00 AM to 12:30 AM*
DONE

Offsite

    • Area shuttle*
    • Theme park shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Free children's club
  • Water park access (surcharge)
  • Children's pool
  • Playground
  • Lifeguard on site

What to do

  • Hiking/biking trails
  • Golfing nearby
  • Mountain climbing nearby
  • Scuba diving nearby

Working away

  • Business center
  • Conference space (8073 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Health club
  • An indoor pool
  • Seasonal outdoor pool
  • Water park access (surcharge)
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Sauna
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Portable bathtub seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 37-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet (surcharge)
  • Phone

Food and drink

  • Full-sized refrigerator/freezer
  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Platinum Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Dining

Fishing - This restaurant specializes in Regional cuisine and serves lunch and dinner.
Lobby Lounge - Onsite café.
Feast - This buffet restaurant serves breakfast, lunch, and dinner.
Yue - This restaurant serves lunch and dinner.

Fees & policies

Optional extras

  • Wired internet access is available in guestrooms for CNY 80 per day (rates may vary)
  • Wired internet access is available in public areas for CNY 20 per hour (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately CNY 158 per person
  • Airport shuttle service is offered for an extra charge of CNY 7000 per vehicle (one-way)
  • Area shuttle and theme park shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for CNY 400.0 per night
  • Airport shuttle for children between the ages of 1 and 18 costs CNY 7000 (one-way)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from July to September
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Sheraton Qiandao
Sheraton Qiandao Lake
Sheraton Qiandao Lake Hangzhou
Sheraton Qiandao Lake Resort
Sheraton Qiandao Lake Resort Hangzhou
Sheraton Qiandao Hangzhou
Sheraton Qiandao Lake Hangzhou
Sheraton Qiandao Lake Resort Hotel
Sheraton Qiandao Lake Resort Hangzhou
Sheraton Qiandao Lake Resort Hotel Hangzhou

Frequently asked questions

Does Sheraton Qiandao Lake Resort offer free cancellation for a full refund?

Yes, Sheraton Qiandao Lake Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Qiandao Lake Resort?

Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool.

Are pets allowed at Sheraton Qiandao Lake Resort?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sheraton Qiandao Lake Resort?

Yes, there's free self parking.

Is airport shuttle service offered by Sheraton Qiandao Lake Resort?

Yes, an airport shuttle is available from 6:00 AM to 12:30 AM on request. The charge is CNY 7000 per vehicle one-way.

What are the check-in and check-out times at Sheraton Qiandao Lake Resort?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Sheraton Qiandao Lake Resort and nearby?

Have fun with onsite activities like cycling and hiking. Indulge in a treatment at the spa and soothe your senses in the hot tub. Sheraton Qiandao Lake Resort also has a water park, a sauna, and a health club, as well as an arcade and a garden.

Are there restaurants at or near Sheraton Qiandao Lake Resort?

Yes, there are 3 onsite restaurants, featuring Regional cuisine.

Does Sheraton Qiandao Lake Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Sheraton Qiandao Lake Resort like?

Sheraton Qiandao Lake Resort is located on the waterfront, a short 2-minute walk from Qiandao Lake.

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Sheraton Qiandao Lake Resort Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Great experience. Excellent location overlooking the Qiandao lake. Several choices of food. And the breakfast was excellent also.
Michael, 2-night trip

10/10 Exceptional

🏝️ Impressive Trip in the summer holiday 2025

1. Room space was so enough for 2 adults plus 1 child 2. Balcony was so good for viewing the full of Qiandao Hu (lake) incl. sunrise & sunset, and as well as for drying the laundry, very convenient 3. Indoor/outdoor swimming pool very relaxing, also can be enjoyed the hot spring 4. Breakfast was great, the space was huge, foods were varying and delicious, incl. Chinese/Western/Hot/Cool/salt/sweet etc 5. Walkable at the night around the hotel and lake
Outside at the 1st floor
Backyard
Overviewing the hotel
Sunrise at the balcony
Wei, 3-night trip

10/10 Exceptional

Excellent hôtel, personnel à l’écoute et à tout fait pour satisfaire nos demandes. Aménagements extérieurs au top, large choix au buffet du petit déjeuner.
Lionel, 1-night trip

10/10 Exceptional

謝謝禮賓部

非常感謝禮賓部的葛先生Aron 服務親切，很盡力滿足我們提出的需要 讓我們開心的帶回心儀的伴手禮 這次旅行因為他的服務很圓滿 Check in當天櫃檯的小姊姊 也是親切可愛 還介紹周邊的美味餐點 非常棒的旅行體驗
shu yi, 2-night trip

10/10 Exceptional

是来千岛湖度假的非常好的酒店

第一次来千岛湖度假住在这个酒店，湖景房的景观非常好，有宽大的阳台，地下停车场，周边餐厅非常多。酒店的整体设施和环境像度假村，早餐一般，希望可以改进。
JIANFENG, 2-night trip

10/10 Exceptional

是来千岛湖度假的非常好的酒店

第一次来千岛湖度假住在这个酒店，湖景房的景观非常好，有宽大的阳台，地下停车场，周边餐厅非常多。酒店的整体设施和环境像度假村，早餐一般，希望可以改进。
JIANFENG, 2-night trip

10/10 Exceptional

第二次来了，还是见到友善的面孔，熟悉的商务酒店，清洁的居住环境。不冷不热的天气，坐在阳台喝杯红酒，放松一下心情。感觉人生还是美好的…
David Ki Wai, 1-night trip

8/10 Very good

景觀一絕

這次住的湖景房景觀真的一絕，連浴室泡澡都能看到景觀，房裏的陽台就是賞千島湖日落的好地點！ 早餐選擇也很多，比較可惜是泳池好像沒有在運營，自行車租借也並不方便。
sihjie, 2-night trip

10/10 Exceptional

家庭出游

非常不错，湖景美丽
zuyi, 1-night trip

10/10 Exceptional

很好

很好
xian, 1-night trip

10/10 Exceptional

很好

很好
xian, 1-night trip

10/10 Exceptional

酒店很不错，服务好，还免费升级高楼层。早餐很棒
huiqin, 2-night trip

8/10 Very good

Good but need improvement

service should be trained upto global standard, partners I am using the same standard of other Sharaton Hotel in key cities. Front desk is nice and friendly, but should more proactive, like call the customer to confirm if I have registered membership as well as ask me if I have drive and issue me the parking ticket. In terms of condition, I have to point out the shower facility, which I would like to use handy shower but the forest shower is keep watering on the top. For breakfast, the option is less, taste is not satisfy, personal opinion, but bakery items is very good. For the rest, I would say good.
Michael Ka Chung, 1-night trip

10/10 Exceptional

Nice hotel near lake

Very nice hotel near the lake. Rooms were spacious and clean. Breakfast and hotpot dinner were good quality. Employees provided good service.
Matus, 1-night trip

10/10 Exceptional

Good

房間很大舒適安靜
2-night trip

8/10 Very good

All good, 除了西餐廳選擇太少
TSUI HUA, 1-night trip

10/10 Exceptional

will come back

Very relaxing stay, view on the lake. breakfast is good. there is outdoor pool and indoor pool and gym. many local restaurant nearby, and the hotel has 3 restaurants. one of them server the local famous dish: fish head soup. it tastes delicious.
2-night trip

10/10 Exceptional

酒店设施齐全，位置优越，服务也很到位，整体入住感觉不错。
xi, 1-night trip

6/10 Good

隔日還續住…門口有掛上請勿打擾…早上10點多就有服務員開門要打掃，睡夢中讓人來不及穿衣服。五星外觀只有一星服務。電話開通撥打外線要等10分鐘。保險箱無法打開也是等了10分鐘。酒店叫的出租車無跳錶…被司機喊價吭錢。住湖景房但晚上一片黑也看不到什麼。這酒店不值得花2500¥高房價入住。

10/10 Exceptional

很不錯的環境

位置不錯，湖景房面對一片開闊的湖水感覺很棒。

10/10 Exceptional

景色优美，服务人员友好，设施齐全！早餐丰盛！儿童游乐园，泳池一应俱全！

景色优美，服务人员友好，设施齐全！早餐丰盛！儿童游乐园，泳池一应俱全！

8/10 Very good

Overall is ok, just the check in process a bit slow

10/10 Exceptional

Great place to visit

Excellent location by the lake and close to the amenities. The hotel was clean, spacious with good leisure facilities. Checking out was not a good experience. It took nearly 20 minutes and it was not clear what we were being charged with. Without the help of a Chinese speaking friend we would not have resolved the issues to our satisfaction.
Kevin, 2-night trip

10/10 Exceptional

推荐入住

酒店环境很安静，不远处就是镇中心，吃饭很方便
1-night trip

8/10 Very good

值得入住

地點不錯挺方便的 陽台湖景很好，服務人員素質也不錯，房間打掃時連皮鞋的幫忙擦了，讚一個
2-night trip

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