Aparthotel

Canada Suites on Bay

4.0 star property
Pet-friendly aparthotel with health club, connected to a shopping center, near The Hospital for Sick Children

Choose dates to view prices

In the heart of downtown Toronto, Canada Suites on Bay offers a comfortable retreat with modern amenities. Unwind in the garden or shop 'til you drop at the on-site shopping mall. With convenient laundry facilities, hair salon services and high-speed WiFi, this aparthotel is perfect for extended stays.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Lounge area
  • Pet friendly
  • Laundry facilities
  • Gym
  • Kitchen

Main amenities (10)

  • 10 apartments
  • Health club
  • Self parking
  • Garden
  • Convenience store
  • ATM/banking services
  • Self-serve laundry
  • Hair salon
  • Multilingual staff
  • Gift shops/newsstands

Feel at home (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Kitchen
  • Separate dining area
  • Living room
  • Garden

Room options

Available filters for rooms
Showing 3 of 3 rooms

Presidential Suite, 2 Bedrooms, 2 Bathrooms, City View, Balcony

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Kitchen
  • 71 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Executive 1 Bedroom Suite, Kitchen, City View

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Kitchen
  • 49 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior 1 Bedroom Suite, Kitchen, City View

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Kitchen
  • 62 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Map
382 Yonge Street, Toronto, ON, M5B 1S9

What's nearby

  • The Hospital for Sick Children - 3 min walk - 0.3 km
  • Downtown Yonge - 3 min walk - 0.3 km
  • Ryerson University - 3 min walk - 0.3 km
  • CF Toronto Eaton Centre - 6 min walk - 0.6 km
  • University of Toronto - St. George Campus - 7 min walk - 0.6 km

Getting around

  • Billy Bishop Toronto City Airport (YTZ) - 18 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 36 min drive
  • Exhibition Station - 8 min drive
  • Bloor Station - 10 min drive
  • Union Station - 23 min walk
  • College St at Bay St Stop - 3 min walk
  • College St at Elizabeth St Stop - 4 min walk
  • College Station - 6 min walk

Restaurants

  • ‪Hailed Coffee - ‬4 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪NEO COFFEE BAR - ‬2 min walk
  • ‪Black Wolf Coffee - ‬2 min walk
  • ‪Jimmy's Coffee - ‬4 min walk

About this property

Canada Suites on Bay

Canada Suites on Bay offers a great location, putting you within just a 10-minute walk of CF Toronto Eaton Centre and Yonge-Dundas Square. A health club and a fitness center are other highlights, and apartments offer upscale touches like fireplaces and soaking tubs. The property is just a short walk to public transportation: College St at Bay St Stop is 3 minutes and College St at Elizabeth St Stop is 4 minutes.

At a glance

DONE

Property size

    • 10 apartments
    • Arranged over 43 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 48 hours before arrival with check-in instructions; access will be through a private entrance
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Check-out instructions

    • The host requires you complete the following before checking out:
    • Remove personal items
    • Turn off the lights
DONE

Children

    • One child (8 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
PETS

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 30 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (CAD 50 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
VPN_KEY

Other information

    • Designated smoking areas (fines apply)

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Covered self parking on site (CAD 50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Car not required

Family friendly

  • Cribs (infant beds): CAD 50 per stay
  • Children stay free (see details)

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Electric kettle
  • Paper towels
  • Toaster

Dining

  • Dining table

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Pillow top mattress
  • Bed sheets provided

Bathrooms

  • Shower/tub combination
  • Deep soaking bathtub
  • Shampoo
  • Designer toiletries
  • Hair dryer
  • Towels provided
  • Soap
  • Toilet paper

Living spaces

  • Fireplace
  • Living room
  • Dining room

Entertainment

  • HDTV

Outdoor areas

  • Balcony
  • Garden

Laundry

  • Washer/dryer
  • Laundry facilities
  • Laundry detergent

Work spaces

  • Laptop workspace
  • Desk chair

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • CAD 50 per pet per night (maximum CAD 500 per stay)
  • 1 total (up to 30 lbs per pet)
  • Welcoming cats and dogs only
  • Deposit: CAD 2500 per stay
  • One-time cleaning fee: CAD 100

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • Multilingual staff
  • Window screens
  • Iron/ironing board
  • Phone
  • ATM/banking services
  • Gift shop/newsstand
  • Free bottled water
  • Onsite shopping
  • No housekeeping
  • Hair salon

Location highlights

  • Connected to a shopping center
  • Near a metro station
  • In the business district
  • In the shopping district
  • In the city center
  • Near a hospital

Things to do

  • Health club
  • Fitness facilities nearby (free access)
  • Health club access nearby
  • Shopping mall on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • First aid kit

General

  • 10 rooms
  • 43 floors
  • 1 building
  • Built in 2015
  • Individually decorated

Fees & policies

Refundable deposits

  • Breakage deposit: CAD 500 per stay
  • A damage deposit of CAD 500 will be collected before check-in
  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation

Optional extras

  • Late check-out can be arranged for an extra charge

Children & extra beds

  • Cribs/infant beds are available for CAD 50 per stay

Pets

  • Service animals exempt from fees
  • Pet deposit: CAD 2500 per stay
  • Pets are allowed for an extra charge of CAD 50 per pet, per night (maximum CAD 500 per stay), plus a one-time cleaning fee of CAD 100

Parking

  • Covered self parking costs CAD 50 per night with in/out privileges
  • Parking height restrictions apply

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 October to 31 May.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The property reserves the right to refuse name changes on reservations.

Also known as

Canada Bay Suites
Canada Suites Bay
Suites Apartment Canada Bay
Canada Suites Bay Apartment Toronto
Canada Suites Bay Apartment
Canada Suites Bay Toronto
Canada Suites on Bay Toronto
Canada Suites on Bay Aparthotel
Canada Suites on Bay Aparthotel Toronto

Frequently asked questions

Are pets allowed at Canada Suites on Bay?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 30 lbs per pet. There's a charge of CAD 50 per pet, per night, and there's also a deposit of CAD 2500 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Canada Suites on Bay?

Yes. Self parking costs CAD 50 per night.

What are the check-in and check-out times at Canada Suites on Bay?

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM. Check-out time is 11 AM. Late check-out is available for a charge. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Canada Suites on Bay and nearby?

Canada Suites on Bay has a health club and a garden, as well as access to a nearby health club.

Does Canada Suites on Bay have private hot tubs?

Yes, each apartment has a deep soaking bathtub.

Does Canada Suites on Bay have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.

Does Canada Suites on Bay have any outdoor private spaces?

Yes, each apartment features a balcony.

What's the area around Canada Suites on Bay like?

Canada Suites on Bay is in Downtown Toronto, a short 3-minute walk from College St at Bay St Stop and 8 minutes' walk from CF Toronto Eaton Centre.

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Canada Suites on Bay Reviews

Reviews

8.4

Very Good

9.0/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Location
Room
Hospital
Bed
Restaurant
Amenities
Service staff
Apartment

Reviews

10/10 Exceptional

Loved this place would recommend it to family and friends
Lucky, 3-night trip

10/10 Exceptional

Highly recommended!
Latchezar, 3-night trip

2/10 Poor

This place has bed bugs. Booked it for a client and she was bitten all over her back. She went to a doctor as she wasn't sure what it was and the doctor confirmed it was actual bed bugs.
Brittney, 2-night trip

8/10 Very good

Could be a little easier to get officially set up for the stay, but it ended up being great. I was a little nervous after getting scammed a year ago, so some kind of indication making clear this is Hotel.com confirmed legitimacy would have helped.
Damon, 3-night trip

8/10 Very good

Was a very nice room and easy to come and go. However the fire alarm got pulled at 3am on my second last night there and not because of a fire. I then couldn't go back to bed and was super tired for my meetings the next day.
Daniel, 5-night trip

10/10 Exceptional

Very centered
Michel, 4-night trip

10/10 Exceptional

Excellent All Round for Business Travellers

I absolutely recommend Canada Suites if you are traveling with multiple work colleagues. Not only we were given three keys to the unit, everything was clean and comfortable. I had an excellent stay with my colleagues as a media professional and am bookmarking Canada Suites for future business travels.
Quentin, 4-night trip

8/10 Very good

Very quiet and great location!

Great location, amazing view, very quiet, and a lot of amenities nearby! I must say it would be a good idea to provide guests with more hooks (at least in the bathroom and the secondary room), handsoap and dish soap, sharper knives and some basics like salt, pepper, condiments, butter, jams, etc., as you don't necessarily want to buy them when you're only staying for 4-5 days. Also, a new shower curtain could be an improvement, as it was starting to be a bit smelly. However, all in all, we recomment this place, the air conditioning worked perfectly, everything worked perfectly, and we would definitely go back!
Geneviève, 4-night trip

10/10 Exceptional

Truly speaking the building and the reception was perfect. However, wish there could be someone as caretaker in the reception incase one encounters challenge with self check in she or he may assist.
Shanto Ephraim, 7-night trip

10/10 Exceptional

Great location, great venue, view, clean, good communication, helping to resolve anything which is needed. As advertised. Not hotel so the setup was a bit more involved than a regular hotel but it was OK. Parking is convenient though need to pay extra. Everything was functioning and comfortable. will highly recommend.
Yacob, 3-night trip

2/10 Poor

What an incredible nightmare. I will be writing a letter to whatever hospitality authorities exist in Canada.
Michael, 4-night trip

2/10 Poor

Canada Suites on Bay left me high and dry by canceling my reservation the day before arrival leaving me to scramble and pay higher elsewhere further away from the area. I've had great experiences in the past otherwise.
David, 4-night trip

8/10 Very good

I did not cook. The temperature was maintained by a heater, which was good.
Marc, 3-night trip

10/10 Exceptional

Excellent.
Prakash, 6-night trip

10/10 Exceptional

Love the space and view and location of this apartment. Highly recommend
P Y, 4-night trip

6/10 Good

Great location but needs some work

The apartment was on the 39th floor. Amazing views from one of the highest residential buildings in Canada (may be the highest still). Kitchen area was well stocked with pots and pans etc, the key issue was with the furniture. The sofa was just uncomfortable it may be a sofa bed but even so was really uncomfortable. The chairs were clear plastic and the tables and cofffee tables were glass. I guess it was meant to look good (not to my taste personally) but it also made it unusable due to comfort and practicality. Tbe other issue was with the heating/cooling. When it kicked in it covered the apartment in dust, i guess it had not been used in a while. Communication by WhatsApp was great but needing a large dollar bank deposit to cover breakages etc seems unusual. If you haven't got a Canadian bank account they will also charge admin fee for processing the deposit. Its in the booking t & c's but I didn’t read it and it was a pain.
Jonathan, 8-night trip

10/10 Exceptional

Perfectly convenient for many amenities.
James, 7-night trip

10/10 Exceptional

Great place to stay in the perfect spot in town
Calvin, 4-night trip

10/10 Exceptional

A gem in Toronto

Really great. Most welcoming attitude and satisfaction based. Any minor technical issues were resolved to the satisfaction of the client. Great space, great location and ultra clean.
Giacomo, 3-night trip

10/10 Exceptional

Great stay

I have stayed at this property twice and have been happy both times. All information from Canada suites was clear and they were very responsive to any inquiries I had before, during and after my stay. Highly recommend!
Sara, 3-night trip

10/10 Exceptional

highly recommend this for staying in toronto easy to check in the rooms are excellent and is close to downtown , easy to get to airport
Len, 5-night trip

4/10 Fair

Frustrating stay

Gym was much further then expected, took forever to get a key and never got to gym. Should ask before arrival if needed and leave with room key. Had to ask 3 times. Instructions for tv would be great. Hand cream is a typical amenity, especially in cold weather. Felt frustrated most of the time. Left early just to get home. I will not be staying there again.
Susan M., 3-night trip

10/10 Exceptional

Center of the city, shopping, gym, restaurant, mall nearby. Nice view of the city.
Kevin, 3-night trip

10/10 Exceptional

Very Clean, Great View, everything I needed to feel at home.
5-night trip

10/10 Exceptional

Excellent choix. La seule chose qui est difficile c’est l’arrivée. Ils demandent d’avoir fait toutes les étapes avant d’avoir les instructions pour entrer. Il n’y a pas de comptoir check-in pour gérer le tout. Alors, tu es pris à l’extérieur pour envoyer tes ID, ton dépôt, ton paiement pour le stationnement. Tu dois signer l’entente électroniquement… ouf! Un GROS challenge puisqu’en plus, tu n’as pas accès au stationnement puisqu’il te manque le Remote pour entrer, alors tu dois payer un autre stationnement pour pouvoir entrer et avoir le Remote. À partir de ce moment là, le tout est parfait! Super appartement, beau, propre!
Marie-anouk, 2-night trip