Pros: We love the infinity pool adjacent to a smaller jacuzzi pool overlooking Mayon Volcano. Soft towels and robes that look new are provided. The rooms are spacious and the beds are firm and comfortable with also a great view of Legazpi City and the harbor especially at night. The staffs are friendly, courteous and very helpful. One immediately provided me with a flat iron and ironing board when I requested one for our wrinkled clothes. There was a fire dance during the night. There were no extra charges. What was written in the offered hotel deal was followed to the letter. For a Twin room with 2 adults and 2 kids, you get 4 free buffet breakfast.
Cons: Buffet breakfast was not great, only chicken afritada, beef tapa, sayote with ground meet, pancit bato, fried dried fish, champorado and various desserts. The adults only liked the coffee station with different flavors and egg station with boiled and scrambled egg and where you can ask for unlimited omelette with various fillings and the kids liked the cereals station and pancakes with several options for syrup topping. Sadly, there's no maple syrup. It was also unfortunate that it was a cloudy day and there was a province-wide blackout so our room was not prepared more than an hour after check in time. But for a 4 star hotel, there should have been a generator in good working condition. However, the good thing is we checked out a little past 1PM and I was not charged extra for it.