Does Charisma De Luxe Hotel offer free cancellation for a full refund?

Yes, Charisma De Luxe Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Charisma De Luxe Hotel?

Yes, there's an indoor pool, an outdoor pool, and a children's pool.

Are pets allowed at Charisma De Luxe Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Charisma De Luxe Hotel?

Yes, there's free self and valet parking. Electric vehicle charging is available.

Is airport shuttle service offered by Charisma De Luxe Hotel?

Yes, an airport shuttle is available. The charge is EUR 60 per vehicle one-way.

What are the check-in and check-out times at Charisma De Luxe Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 12:30 PM.

What is there to do at Charisma De Luxe Hotel and nearby?

Have fun with onsite activities like snorkeling and scuba diving. Additional recreation nearby includes hot springs. Indulge in a treatment at the spa and soothe your senses in the hot tub. Charisma De Luxe Hotel also has 2 poolside bars, 3 bars, and a private beach, as well as a sauna, a steam room, and an arcade.

Are there restaurants at or near Charisma De Luxe Hotel?

Yes, there are 2 onsite restaurants, featuring alfresco dining, Turkish cuisine, and ocean views.

What's the area around Charisma De Luxe Hotel like?

Charisma De Luxe Hotel is located on the boardwalk/promenade, a short 5-minute walk from Kusadasi Marina and 10 minutes' walk from Kusadasi Beach.

Charisma De Luxe Hotel, Kuşadası: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Aug 31, 2025

İt was amazing

HAKAN, 2-night trip

6/10 Good

Sep 26, 2025

Room is clean Check in was not that smooth The reservation took some time to pull up Complimentary water was not refilled Breakfast is nice Water activity was nice

Adel, 1-night trip

10/10 Exceptional

Aug 21, 2025

It was amazing. Hardly recommend.

Ilkay, 2-night trip

8/10 Very good

Jan 2, 2023

Perfect place

10/10 Exceptional

Nov 12, 2024

Excellent

Everything was wonderful. Hotel is beautiful. Staff are friendly. It was close to the main sites and a short distance from Ephesus. Will return.

Miriam, 4-night trip

10/10 Exceptional

Sep 12, 2022

This is one of the best hotels I have ever stayed. Our rooms were looking at the sea and very spacious. The hotel was very elegant, great breakfast area with a wonderful view, a feast that was included in the price. They had a huge lap pool, one of the best infiniti pools I swam and a great exercise room. Close to town with a comfortable walk.

Selim, 3-night trip

10/10 Exceptional

Jan 22, 2024

Beautiful and very clean. Everywhere you look at, it’s very nice. The people at dining area were very polite and helpful. Although the bed was not that comfortable, but overall we had so much fun staying and surely we will be back and recommend the place to our friends..And also, if you can have some English movies on your TV channels or even an English subtitle that would be a big factor to entice more guests….

Sonia, 5-night trip

4/10 Fair

Aug 5, 2025

Be careful about side sea view room

We booked side sea view but the room that we got was totally different from the room that you see here in hotels.com. Here you see that you have a good view of the sea even from your bed but the room that we got you could only see the sea from the balcony. I told to the reception but the fid not care. I contacted hotels.com they did not care neither. After wasting half day to chat with customer service I got 15% of the total fee which was nothing. This happened to me last year too and hotels.com do not care so I recommend check everything until you have free cancelation. Food was awful there, I do not know how it is possible to make food that bad in Turkey. The beach area is nice but people can come there from outside the hotel as well which I did not like it. I attach a pic so you see what we got and compare it with what is shown here on hotels.com for side sea view room.

Kamran, 3-night trip

8/10 Very good

May 26, 2024

I think buffet dining option is poor. You need to have more Turkish food ( sulu Yemek) . Also for evening buffet is very expensive, it doesn't worth £28 not including drink.

Ahmet, 7-night trip

6/10 Good

Mar 27, 2024

All the outdoor areas are under construction. Very ugly outside. The Hotel pictures online don’t match reality. They should say before you book that the Hotel is under construction

Aisa, 2-night trip

6/10 Good

Jun 9, 2024

Very mixed

The view was wonderful. The room staff cleaned / tidied well. Excellent breakfast buffet. The seafood restaurant was very good and staff friendly. The reception staff were dismissive, slow, disorganised, unhelpful and in-smiley. I was asked to return twice to book an extra night. On the 3rd try I was assured that it was booked only to receive a phone call on the original check out day asking me to check out. The morning of my actual check out, 2 different reception staff were on duty- smiley, quick & efficient.

Paul, 3-night trip

6/10 Good

Mar 28, 2023

We loved the hotel and the staff was great.. only dislike was the seafood restaurant.. prices were not listed inside only outside on the street so the hotel guest can’t see it unless they walk outside literally on the street. The staff at restaurant didn’t understand English like the staff inside the hotel. everything else was great.

2/10 Poor

Jun 4, 2023

Property was nice for the day time, however at night the very loud music started and lasted until 3am. I feel with a discounted expedia rate, we were given a room closest to the noise. Tour group rooms appeared to be located further away from the noise. I dont just mean noise, even while wearing ear plugs, I still felt the room vibrating. Hotel appears to cater to tour groups, as we watched many groups come and go.

Sandra, 2-night trip

4/10 Fair

Jun 20, 2024

It better say 3 star hotel

You can't consider putting two twins bed as one king size bed. I dialed 0 or 555 but didn't dialed. I told receptionist. He called my room then he said phone is working. But it wasn't working from room to reception. Both phone. No fan in the bathroom. Made a trip to spa no one there. Blankets are so thin. no conditioner in the shower. Just combination of body wash and shampoo. Poor quality of dinner buffet. There is a club across the street open till 4 am . Hard to sleep with the sound of the music club. Must have sound proof windows.

Bahram, 2-night trip

10/10 Exceptional

Oct 9, 2025

Spa çok güzeldi. Starbucks manzarası efsaneydi.

Mustafa Gökhan, 1-night trip

10/10 Exceptional

Sep 18, 2025

We had a very lovely stay the Turkish bath and spa was very nice great area by the water to sun bath clean rooms. The bedding could have been better. There was just a single waffle weave blanket for the cover. No top sheet or comforter. Great breakfast

tiffany, 1-night trip

6/10 Good

Sep 15, 2025

Rude staff!

I recently stayed at charisma de lux . The hotel itself is nice, with good facilities and a pleasant environment. However, the biggest disappointment was the staff. Unfortunately, most of the waiters, waitresses, and even managers were extremely rude and disrespectful. The customer service was weak and far below the standard you would expect from a hotel of this level. On top of that, the staff came across as very greedy, constantly looking for ways to get extra money from guests. This left me feeling uncomfortable and unwelcome. While the property looks good, the poor service and unprofessional behavior ruined the overall experience. I would not recommend this hotel if you value respectful treatment, transparent service, and professional hospitality. Management should seriously address staff training, attitude, and ethics toward guests.

MATT, 4-night trip

4/10 Fair

Sep 9, 2025

Negative

I recently stayed at charisma delux . The hotel itself is nice, with good facilities and a pleasant environment. However, the biggest disappointment was the staff. Unfortunately, most of the waiters, waitresses, and even managers were extremely rude and disrespectful. The customer service was weak and far below the standard you would expect from a hotel of this level. On top of that, the staff came across as very greedy, constantly looking for ways to get extra money from guests. This left me feeling uncomfortable and unwelcome. While the property looks good, the poor service and unprofessional behavior ruined the overall experience. I would not recommend this hotel if you value respectful treatment, transparent service, and professional hospitality. Management should seriously address staff training, attitude, and ethics toward guests.

Matt, 4-night trip

2/10 Poor

Sep 6, 2025

Çok kötü

Hüseyin, 4-night trip

10/10 Exceptional

Aug 29, 2025

Gayet güzeldi.

Kuşadası merkeze yakın, deniz manzaralı odamıza oda müsaitliği nedeniyle erken giriş yapabildik, karşılama güzeldi yarım pansiyonda kahvaltı ve akşam yemeği güzel ve yeterliydi. Havuz ve deniz Kenarı platform güzeldi. Deniz manzaralı odamız gayet güzeldi. Ben yaşamadım ama otopark sıkıntısı olabilir kuşadası genelinde park sıkıntısı mevcut ama oteli Tavsiye ederim.

Bulent, 3-night trip

6/10 Good

Aug 27, 2025

De Lux otel kategorisinde değil. Hizmet olarak iyi. Havlu koyma ve yer tutmaya çözüm üretilmeli. Odalar bakım gerektiriyor.

3-night trip

10/10 Exceptional

Aug 1, 2025

Aegean Sea

Bed was comfortable

Ann, 2-night trip

10/10 Exceptional

Jul 28, 2025

Mükemmel bir konum mükemmel hizmet ve lezzet deniz kuşadası denizi olmasına rağmen otel performansı çok iyi

ONUR, 1-night trip

10/10 Exceptional

Jul 26, 2025

Best hotel I’ve ever stayed in – truly unforgettab

The attention to detail at this hotel was unbelievable. From the housekeeping team to the pool staff, every single person was a top performer who clearly takes great pride in their work. What really stood out to both myself and my partner was the personal touch – being greeted by name every morning (“Good morning, Patrick”) was such a thoughtful gesture and made us feel incredibly welcome. The spa was absolutely amazing as well – a real highlight of our stay. We’re already planning to come back in October because of the exceptional service and treatment we received from every member of staff. It’s rare to see such pride and dedication across an entire team, and it made our experience truly special. Thank you all for a wonderful stay – we can’t wait to return!

Paddy, 4-night trip

8/10 Very good

Jul 25, 2025

8/10

Hizmet mükemmel. Kendinizi değerli hissediyorsunuz. Personel tavrı harika. Otel konum itibariyle mükemmel. Sadece biraz eski. Iskele cok iyi ancak deniz hiç temiz değildi ( en büyük payın yine otelin restoranı olan Charides müşterilerine ait olduğunu düşünüyorum). Onun dışında her şey çok iyiydi teşekkürler Charisma

Yasin, 2-night trip

Charisma De Luxe Hotel

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Charisma De Luxe Hotel