INNSiDE by Meliá Frankfurt Ostend

4.5 star property
Luxury hotel with spa, near Römerberg

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Photo gallery for INNSiDE by Meliá Frankfurt Ostend

Free minibar, in-room safe, desk, laptop workspace
Rooftop bar
Free minibar, in-room safe, desk, laptop workspace
Free minibar, in-room safe, desk, laptop workspace
Terrace/patio
INNSiDE by Meliá Frankfurt Ostend offers an upscale retreat in the heart of Ostend. Enjoy a rejuvenating massage at the onsite spa, or indulge in delicious meals at the restaurant. With free WiFi, a 24-hour gym, and sauna, you can unwind and stay active.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pet friendly
  • Free WiFi
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • Sauna
  • Self parking
  • Room service
  • 6 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Free cribs/infant beds
  • Television
  • Terrace
  • Daily housekeeping
  • Minibar
  • Bathtub or shower
$87 nightly
The total price is $98
Nov 16 - Nov 17
Total with taxes and fees

Why we love this property

Spa and wellness haven
This hotel boasts a full-service spa open daily for massages and relaxation. A sauna, 24-hour gym, and health club complete the wellness experience.
Flavor for every palate
This hotel features a restaurant serving international cuisine, a welcoming bar, and a daily buffet breakfast to start each day deliciously.
Sleep in style
Luxuriate under a rainfall showerhead in thoughtfully designed guestrooms. Each room includes a complimentary stocked minibar for mid-stay refreshments.

Room options

Available filters for rooms
Showing 14 of 14 rooms

The Innside Room

9.0 out of 10
Wonderful
(28 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Heating
Hair dryer
Private bathroom
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

The Innside Premium Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Bathrobes
Rainfall showerhead
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

The Innside Room- Extra Space

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Heating
Bathrobes
Rainfall showerhead
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

The Loft

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Bathrobes
Rainfall showerhead
  • 527 sq ft
  • Sleeps 2
  • 1 King Bed

The Innside Room - Extra Space (3 adults)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Bathrobes
Rainfall showerhead
Hair dryer
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

The Innside Premium Room (3 adults)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Bathrobes
Rainfall showerhead
  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

The Loft (3 adults)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Separate bedroom
Bathrobes
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

The Innside Room - Extra Space (2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Hair dryer
Private bathroom
Rainfall showerhead
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

The Innside Premium Room (2 adults + 1 child)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Hair dryer
Private bathroom
  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

The Loft (2 adults + 1 child)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Bathrobes
Rainfall showerhead
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

The Loft

  • Sleeps 3

The INNSiDE Room Extra Space

  • Sleeps 3

The INNSiDE Premium Room

  • Sleeps 3

The INNSiDE Room

  • Sleeps 2

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About the neighborhood

Map
Hanauer Landstrasse 81, Frankfurt, Hessen, 60314

What's nearby

  • Frankfurt Zoo - 9 min walk - 0.8 km
  • MyZeil - 20 min walk - 1.7 km
  • Römerberg - 3 min drive - 2.1 km
  • Frankfurt Christmas Market - 3 min drive - 2.1 km
  • Alte Oper - 4 min drive - 2.7 km

Getting around

  • Frankfurt Airport (FRA) - 23 min drive
  • Mainz (QFZ-Mainz Finthen) - 39 min drive
  • Frankfurt (HHN-Frankfurt - Hahn) - 100 min drive
  • Frankfurt (Main) Ost Station - 4 min walk
  • Konstablerwache Station - 17 min walk
  • Frankfurt (Main) South Station - 29 min walk
  • East Station/Sonnemannstraße Tram Stop - 1 min walk
  • Zobelstraße Tram Stop - 4 min walk
  • Ostbahnhof/ Honsellstraße Station - 4 min walk

Restaurants

  • ‪Oosten - ‬10 min walk
  • ‪Die grüne Kaffeebohne - ‬4 min walk
  • ‪L'Osteria - ‬5 min walk
  • ‪Oosten Sonnendeck - ‬10 min walk
  • ‪Pizzeria Mille Lire - ‬2 min walk

About this property

INNSiDE by Meliá Frankfurt Ostend

When you stay at INNSiDE by Meliá Frankfurt Ostend, you'll be just a 5-minute drive from Römerberg and Frankfurt Christmas Market. Guests can indulge in massages at the spa, and international cuisine is served at Stock Avenue 81, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a health club, and a 24-hour fitness center. Fellow travelers love the helpful staff. Public transportation is just a short walk: East Station/Sonnemannstraße Tram Stop is steps away and Zobelstraße Tram Stop is 4 minutes.

At a glance

DONE

Hotel size

    • 168 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 3:00 AM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 22.00 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • 6 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • Full-service spa
  • Sauna
  • Banquet hall

Accessibility

  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 40-inch LCD TV
  • Pay movies

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Free stocked minibar

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

Stock Avenue 81 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Terrace - Onsite rooftop bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 19 for adults and EUR 9.5 for children

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per pet, per night

Parking

  • Self parking costs EUR 22.00 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Also known as

INNSIDE Meliá Frankfurt Ostend Hotel
INNSIDE Meliá Frankfurt Ostend
Innside Frankfurt Ostend
Innside by Melia Frankfurt Ostend
INNSIDE by Meliá Frankfurt Ostend Hotel
INNSIDE by Meliá Frankfurt Ostend Frankfurt
INNSIDE by Meliá Frankfurt Ostend Hotel Frankfurt
Innside Frankfurt Ostend
INNSiDE by Melia Frankfurt Ostend
INNSiDE by Meliá Frankfurt Ostend Hotel
INNSiDE by Meliá Frankfurt Ostend Frankfurt
INNSiDE by Meliá Frankfurt Ostend Hotel Frankfurt

Frequently asked questions

Does INNSiDE by Meliá Frankfurt Ostend offer free cancellation for a full refund?

Yes, INNSiDE by Meliá Frankfurt Ostend does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at INNSiDE by Meliá Frankfurt Ostend?

Yes, pets are welcome. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at INNSiDE by Meliá Frankfurt Ostend?

Yes. Self parking costs EUR 22.00 per day.

What are the check-in and check-out times at INNSiDE by Meliá Frankfurt Ostend?

Check-in start time: 3 PM; Check-in end time: 3:00 AM. Check-out time is 11 AM. Contactless check-out is available.

Is there an onsite casino at INNSiDE by Meliá Frankfurt Ostend?

No, this hotel doesn't have a casino, but Casino Bad Homburg (17-min drive) is nearby.

What is there to do at INNSiDE by Meliá Frankfurt Ostend and nearby?

INNSiDE by Meliá Frankfurt Ostend has a spa and a 24-hour fitness center.

Are there restaurants at or near INNSiDE by Meliá Frankfurt Ostend?

Yes, Stock Avenue 81 offers international cuisine.

What's the area around INNSiDE by Meliá Frankfurt Ostend like?

INNSiDE by Meliá Frankfurt Ostend is in Ostend, a short 1-minute walk from East Station/Sonnemannstraße Tram Stop and 10 minutes' walk from Frankfurt Zoo.

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INNSiDE by Meliá Frankfurt Ostend Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Restaurant
View
Shower
Bed
Value
Walking

What guests liked

  • Breakfast was consistently described as excellent, good, and awesome with a variety of options. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Excellent stay from start to finish and proved to be exceptional value. All staff were friendly and efficient. Really can't fault this hotel.
Timothy, 4-night trip

10/10 Exceptional

Loved it and it was perfect
Homira, 2-night trip

10/10 Exceptional

Clean rooms and nice breakfast/bar area.
Nancy, 2-night trip

10/10 Exceptional

Modern and new

The hotel is super modern, the room is spacious, new, with modern decor. I found it very nice.
Tarsila, 1-night trip

10/10 Exceptional

Nice, clean and modern room. Would have enjoyed staying there longer. Accessing the front lobby of the hotel by car was a little difficult, but the parking was easy to get to.
Seyed Ali, 1-night trip

10/10 Exceptional

I like everything about the property!
Mark, 4-night trip

10/10 Exceptional

Pleasantly surprised by the high quality of everything, including the staff. Would recommend!
Debra, 1-night trip

10/10 Exceptional

A super hotel, a short walk from the old town with some nice little cafes near by and a good supermarket nearby.
Gwyn, 4-night trip

10/10 Exceptional

Central to shopping, transportation. Clean rooms
Glenn, 1-night trip

10/10 Exceptional

Well located in a fun neighborhood with good access to local transportation. Clean with friendly staff and decent restaurant and bar.

6/10 Good

I cannot believe they do Not have an Electric kettle as all Hotels. I asked for one and they say they did Not have for my Room but I Can ask for got water in the Restaurant which is a Nonsense! No shower cap, no slippers, pilléis hard as Rocks and the laundry was Not delivered at my Room I had to Call and Pick it up. I Need to Sta
Nikole, 2-night trip

8/10 Very good

First time visit Frankfurt, stay for two nights. Modern, Nice & Clean 4-star hotel with good value and location.
Sze, 2-night trip

10/10 Exceptional

Everything was very good with the exception of what you really need: the BED. The kingsize bed was maximum 1,9 m long and consisted of 2 beds pushed together. Due to the hotel being very booked the only pillows available were super fat support pillows, not sleeping pillows.
Andreas, 1-night trip

10/10 Exceptional

Comfortable and clean, friendly staff.

The front desk clerk who helped me (Dec 11-12) was very nice and helpful. The restaurant brunch staff was nice also. I like that is steps away from a grocery store and a pharmacy.
Salvacion, 2-night trip

8/10 Very good

Good value
Avi, 2-night trip

6/10 Good

I appreciate a “green” hotel, but appears to be cold, the room does not Have an actual lounge chair. Very uncomfortable, specially if you stay several days. Not going back there
Isaac, 3-night trip

4/10 Fair

Okay but good location
Alexander, 1-night trip

10/10 Exceptional

Good
Ashley, 2-night trip

10/10 Exceptional

A big, cozy and clean room with nice view. very close to the main with nice walking area. Unfortunately no coffee machine or water cooker in the room.
Davut, 1-night trip

10/10 Exceptional

We really enjoyed our stay at the INNSiDE. The staff was friendly and accommodating. The breakfast bar in the restaurant was very good. The interior of the hotel was clean, bright, and had interesting decorations. The one minor issue we ran into, our room was set for one person, was handled very easily and efficiently, providing us the second set of towels and bedding. As first time travelers to Frankfurt, who speak no German, it was wonderful that everyone spoke clear English.
Stephen, 4-night trip

8/10 Very good

The hotel is in a good location. Easy access to transportation. Staff is 50/50. Night staff seems to be more attentive than day staff. A asked for a tea pot and I was offer hot water to be brought to my room. Unfortunately, it never happened!
Francis, 5-night trip

6/10 Good

Yucky food breakfast n dinner , room are super dirty. Shampoo n shower gel make the skin dry that I need to go down to buy. The only good thing is 3 mins walk to coin laundry
Man Ki Maggie, 6-night trip

4/10 Fair

Silverfish all over the place

There were a few things wrong but the worse part was the bugs. The room is not at all "inviting" or "comfortable". It lacks the "cozy" vibe that you normally get from a hotel/motel/inn. One problem here is the room decor, design, and color scheme. The selection of black and white creates to much contrast. Besides the color, its the floor, walls, furniture. The emotion is hard to describe, but I just didn't feel relaxed in the room. The air in the room smelled stale, moldy, uncirculated. Which leads me to the worse part of it all. Silverfish EVERYWHERE! Not sure what leads to this kind of situation, but please do some basic pest control and get a proper HVAC system installed. On top of that the bed is single sheeted and its not even a fitted sheet. I could see the mattress. Isn't the standard tripple fitted sheets? Anyway, all you get it just the sheet covering the mattress and a small feather throw to cover yourself with. No comforter, no proper sheets, nor a blanket. The cleanliness of the room is borderline. Certainly trending towards the wrong direction. The only inviting comfortable area is the onsite bar/resaurtant.
2-night trip

6/10 Good

The room temperature was too low for September. You could not set a temperature higher than 24 degrees and even with the ventilation off, there was cold air. At 24 degrees there was cold air conditioning, especially in the early morning and in the evening. Staff changed my room at my request very kindly, but the problem remained . Very positive impression for the
Valeria, 2-night trip

10/10 Exceptional

Bon petit déjeuner
Javier, 1-night trip