Skip to main content
Beginning of main content

The Ritz-Carlton, Chengdu

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Tianfu Square

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Chengdu

Suite, 1 Bedroom, City View | 1 bedroom, premium bedding, down comforters, pillowtop beds
Creator video
Lobby
Terrace/patio
Club Suite, 1 Bedroom | 1 bedroom, premium bedding, down comforters, pillowtop beds
In the heart of Chengdu, The Ritz-Carlton, Chengdu offers a luxurious oasis. Take advantage of 5 on-site restaurants serving breakfast to Chinese cuisine and unwind with hydrotherapy or aromatherapy at the spa. With an indoor pool, steam room, and sauna for relaxation; free self parking for convenience; helpful staff praised by guests.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Connecting rooms available
  • Bar
  • Electric vehicle charging point
  • Pool
  • Spa
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Free use of bicycles
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Separate bedroom
  • Premium TV channels
The current price is AED 442
AED 516 total
includes taxes & fees
Nov 16 - Nov 17

Why we love this property

Spa serenity awaits
A full-service spa, hot tub, and sauna create a wellness haven. Daily treatments from aromatherapy to reflexology soothe both body and mind.
City center tranquility
The rooftop garden at this luxury hotel offers a peaceful escape in the urban core. Views of the city skyline create a scenic retreat.
Food lover's paradise
Five restaurants serve Chinese and Asian cuisine. A cafe and bar provide more options. The buffet breakfast includes vegan and vegetarian choices.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Pillowtop bed
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Separate sitting area
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
  • 82 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Pillowtop bed
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Pillow menu
Separate sitting area
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
  • 97 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living room | LED TV

Club Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Pillow menu
Separate sitting area
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
  • 105 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Pillowtop bed
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Non Smoking, City View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Pillowtop bed
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking (View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed, Non Smoking (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking (View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 2 Double Beds, Non Smoking (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds (View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Pillowtop bed
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Pillowtop bed
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Separate sitting area
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
  • 97 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Presidential Suite, 2 Bedrooms, Pool Access | Pool | Indoor pool, seasonal outdoor pool

The St. Regis Chengdu

  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.2 out of 10, Wonderful, 211 reviews
The price is AED 442
AED 516 total
includes taxes & fees
Nov 10 - Nov 11
The St. Regis Chengdu
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
269 Shuncheng Ave, Qingyang District, Chengdu, Sichuan, 610017

What's nearby

  • Tianfu Square - 9 min walk - 0.8 km
  • Wenshu Monastery - 18 min walk - 1.6 km
  • Wide and Narrow Alleys - 2 min drive - 2.1 km
  • Chengdu IFS - 2 min drive - 2.1 km
  • Taikoo Li Shopping Center - 3 min drive - 2.5 km

Getting around

  • Shuangliu Intl. Airport (CTU) - 28 min drive
  • Hongpailou Railway Station - 8 min drive
  • Chengdu West Railway Station - 10 min drive
  • Chengdu Railway Station - 14 min drive
  • Luomashi Station - 16 min walk
  • Wenshu Monastery Station - 18 min walk
  • Tianfu Square Station - 20 min walk

Restaurants

  • ‪陈麻婆豆腐 | Chen's Mapo Beancurd - ‬15 min walk
  • ‪Xi Yue Cheng Tan Dou Hua - ‬8 min walk
  • ‪小谭豆花 Xiaotan Douhua - ‬5 min walk
  • ‪Yan Ting 宴庭 - ‬5 min walk
  • ‪Club Lounge - ‬14 min walk

About this property

The Ritz-Carlton, Chengdu

The Ritz-Carlton, Chengdu puts you just a 5-minute drive from Taikoo Li Shopping Center. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy, and Li Xuan, one of 5 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour fitness center. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 350 rooms
    • Arranged over 41 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Onsite garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 5 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Bed rails
  • Corner guards

What to do

  • Fitness classes
  • Yoga classes

Working away

  • Business center
  • Meeting rooms
  • Conference center (18464 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • LED television
  • Premium digital channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's robes
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Li Xuan - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner.
FLAIR - This bar specializes in Asian cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
SPICES - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Lobby Lounge - This café serves light fare only. Happy hour is offered. Open daily.
Dining Room - This fine-dining restaurant specializes in Mediterranean cuisine. Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 258 to 258 for adults, and CNY 0 to 258 for children

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per night

Parking

  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 10:30 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Mobile payment options include: Alipay and WeChat Pay.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Chengdu Ritz-carlton
Ritz-carlton Chengdu
Ritz-carlton Hotel Chengdu
Ritz-Carlton Chengdu Hotel
The Ritz carlton Chengdu
The Ritz Carlton, Chengdu
The Ritz-Carlton, Chengdu Hotel
The Ritz-Carlton, Chengdu Chengdu
The Ritz-Carlton, Chengdu Hotel Chengdu

Frequently asked questions

Does The Ritz-Carlton, Chengdu offer free cancellation for a full refund?

Yes, The Ritz-Carlton, Chengdu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz-Carlton, Chengdu?

Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10:30 PM.

Are pets allowed at The Ritz-Carlton, Chengdu?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Ritz-Carlton, Chengdu?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at The Ritz-Carlton, Chengdu?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at The Ritz-Carlton, Chengdu and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Ritz-Carlton, Chengdu also has a 24-hour fitness center and a sauna, as well as a garden.

Are there restaurants at or near The Ritz-Carlton, Chengdu?

Yes, there are 5 onsite restaurants, featuring alfresco dining and Chinese cuisine.

Does The Ritz-Carlton, Chengdu have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around The Ritz-Carlton, Chengdu like?

The Ritz-Carlton, Chengdu is in Chengdu City Centre, a short 10-minute walk from Tianfu Square and 19 minutes' walk from Wenshu Monastery.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Ritz-Carlton, Chengdu Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location
Luxury
Cities

What guests liked

  • Breakfast options were impressive with a huge variety of both local and international options. (13 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

I am extremely satisfied. The location and the service are excellent.
Xuming, 2-night trip

10/10 Exceptional

Nice place to stay. Staff are very friendly and helpful. We will come back again.
LiiShin, 1-night trip

10/10 Exceptional

Chef Chris was fantastic! Beautiful food and amazing personal experience on three separate occasions during our stay. Thank you!!
Aoife, 4-night trip

10/10 Exceptional

I did spend like 10 Days in Chengdu and also in the Ritz Carlton. All is fine and great. I visited the World Games and everybody in the Hotel did help me a lot to check about possibilities like Metro, Taxi and so on to get to all the facilities. I was really Happy with my amazing room. Club Level is also a great experience. Big Hugs and Big Thank you to all of the personal in the Hotel
MARC, 4-night trip

10/10 Exceptional

All staff are very helpful and friendly. Service is excellent. We had a great experience staying Ritz Carlton Chengdu!
YONG, 3-night trip

10/10 Exceptional

Amazing hotel

Ritz-Carton is great and the services are excellent.
Eric, 5-night trip

10/10 Exceptional

Perhaps the best luxury hotel in Chengdu

Helpful check in staff to accommodate my needs. Also joined the dinner buffet in the hotel and the staff there were all excellent.
1-night trip

10/10 Exceptional

Beautiful luxury hotel in the heart of the city of Chengdu! Great location easy to go anywhere in the city. Room is very clean, staff are very nice and friendly! The breakfast in the hotel is super awesome! Will stay again if come back to Chengdu!
Bo Min, 4-night trip

8/10 Very good

Everything was very good, specially the Club Lounge and their staff. Only negative is that you need to wear a swimming cap to go to the pool, even if you are bald and it makes the whole thing more like a sporting center than a relaxing hotel pool.
Cristiano, 5-night trip

10/10 Exceptional

Outstanding services
SHIYUAN, 2-night trip

8/10 Very good

Hotel location is alright, better if nearer to the Metro station. Most of the hotel service staff were experienced enough especially at the coffee house (Spice), namely Ruby and Chef Chris Yuan. Unfortunately, on checking out at the Executive Lounge today, July 8, the lady who attended to us was the least friendly, no smile, didn’t even asked if our stay was pleasant, etc., like she couldn’t wait for us to check out. Most of the other service staff at the executive lounge were up to speed and definitely well deserved to have a pat on their back!
Lynda, 5-night trip

10/10 Exceptional

Concierge services are very good and handy
tom h, 3-night trip

10/10 Exceptional

Fabulous stay in Chengdu

Our 5 night stay at the ritz was fabulous. The staff were brilliant, food fantastic and the room was very clean and comfortable. The breakfast was excellent. Lots of choice and western options. Beautiful pastries, fruit, cereal, yoghurt, fresh cooked eggs and coffee. The view from the room was great. I loved the club lounge and the afternoon tea. Dinner options were good both in the hotel and outside. There are shops and restaurants very close to the hotel. The underground is not far away. I will stay at the Ritz again if I am back in Chengdu.
catriona, 5-night trip

10/10 Exceptional

Excellent
mingfeng, 3-night trip

10/10 Exceptional

The Ritz-Carlton Chengdu did not disappoint

It was a truly outstanding stay at the Ritz-Carlton Chengdu. The staff is excellent, and I want to specially thank Crystal for her efforts which made the stay even more enjoyable. Very spacious and clean rooms, great facilities and easy process. I will be back.
Vincent, 2-night trip

10/10 Exceptional

Good
Zhengjun, 2-night trip

10/10 Exceptional

It will be better if the internet connection is faster.
mingfeng, 4-night trip

6/10 Good

the facility is not as good as my expected.
PENG, 3-night trip

10/10 Exceptional

Only issue I had was the check in. My booking was for 3 pax and confirmed as that. But the insisted in charging me for 1 more pax. Hotel Manager managed the situation very well and resolved it.
Tang, 4-night trip

8/10 Very good

Everything is fine but not excellent.
Dip Yung Susan, 3-night trip

10/10 Exceptional

Exceptional Stay at the Ritz-Carlton Chengdu

I recently stayed at the Ritz-Carlton Chengdu, and it was an exceptional experience. Though there was a small hiccup with the airport pickup, the team quickly made it up to us, showcasing their commitment to excellent service. From the moment we arrived, the staff went out of their way to ensure our stay was flawless, and every interaction felt warm and attentive. The rooms were beautifully designed with luxurious touches and breathtaking city views. Housekeeping kept everything spotless, and the little details made it feel extra special. Dining at the hotel was a highlight, with a breakfast buffet offering both local and international options, and the staff in the dining area made each meal feel like a memorable occasion. The amenities were equally impressive, especially the spa and pristine pool, which provided the perfect spots to relax. The location was also ideal for exploring Chengdu. Despite the initial hiccup, the Ritz-Carlton Chengdu’s incredible service more than made up for it, and I left feeling truly taken care of. I highly recommend this hotel and look forward to returning!
Giulio, 2-night trip

10/10 Exceptional

Really impressed by the quality of service. Thank you for having made our stay beautiful.
Ana, 1-night trip

10/10 Exceptional

The service from all the staff was excellent. They were so friendly, helpful and ever ready serving with a smile!
Sonia, 2-night trip

10/10 Exceptional

Wonderful service

從裡到外，包含親切的打掃員工，服務態度是我住過的飯店排名數一數二，非常令人印象深刻的管理與服務體驗。特別想提 Stephen 非常細心且周到的照顧我們所有大小事宜。絕對會再回來住。
5-night trip

10/10 Exceptional

Amazing staff and excellent experience, will definitely stay again next time we are in Chengdu
Zeyad, 3-night trip

Additional information about Expedia Group