Does Elphinstone Hotel offer free cancellation for a full refund?

Yes, Elphinstone Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Elphinstone Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Elphinstone Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Elphinstone Hotel?

Yes, an airport shuttle is available. The charge is INR 1652 per vehicle one-way.

What are the check-in and check-out times at Elphinstone Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

What's the area around Elphinstone Hotel like?

Elphinstone Hotel is a short 7-minute walk from Mumbai Masjid Station and 5 minutes' walk from Mohammed Ali Road.

Elphinstone Hotel, Mumbai: Hotel Reviews, Rooms & Prices

8/10 Very good

Sep 21, 2025

Pleasant stay

The staff is very polite and helpful. Nice breakfast.

Martina, 2-night trip

10/10 Exceptional

Jan 27, 2024

Everything was good

Sofia, 3-night trip

10/10 Exceptional

Dec 7, 2024

The Jewel in Mumbai’s crown

This delightful boutique hotel is enhanced by the wonderful staff under the management of Hemond who is extremely welcoming and made our visit memorable. The breakfast was plentiful, the rooms are immaculately clean and the WiFi is the best we have experienced in any of the hotels we have stayed in. The hotel is well placed for access to the main attractions of Mumbai and for cruise ship passengers. We will definitely stay again on our next visit to Mumbai,

Cheryl, 4-night trip

4/10 Fair

May 27, 2023

One of the worst experience, small rooms and the staff very reluctant to guest service especially the manager a very cunning y

Bhavnesh, 2-night trip

6/10 Good

Dec 16, 2024

El hotel está de acuerdo al precio, la atención de parte del personal es buena, la zona en la que se encuentra es céntrica pero muy ruidosa y muy fea

Raul, 1-night trip

10/10 Exceptional

Dec 4, 2024

Wonderful stay

Great location, friendly and courteous staff. Room was clean and comfortable. Breakfast was served efficiently and top ups of coffee were freely available. Manager Mr. Hemond Amanna was so helpful in helping us sort out a visa problem. 🙏

Cheryl, 1-night trip

10/10 Exceptional

Sep 20, 2024

Good service, very good bed, clean, good breakfast. Overall great. Only the floor of bathroom a little bit slippery when wet.

Godfried, 4-night trip

10/10 Exceptional

Sep 18, 2024

Very nice hotel and all staff kind and friendly and clean and very hot shower...perfect for me...

MIDORI, 3-night trip

8/10 Very good

Apr 21, 2024

Good location, excellent service

Check in was very good, the concierge was excellent providing map with suggestions to do. The kitchen attendants were very nice and helpful. Location was good and easy access to transportation and gateway of India, walking distance from Victoria Terminus

Jorge F, 4-night trip

10/10 Exceptional

Mar 12, 2024

Very nice stay

Staff were very friendly and made us feel welcome. The complimentary breakfast was really nice and filling. They also let us keep our bags there after we checked out, these were kept safely for us

Nathan, 1-night trip

8/10 Very good

Feb 24, 2024

Esternamente la struttura non sembra un hotel ma appena entri cambi la tua opinione: pulita, personale gentile e pronto ad aiutarti.Se ti piace camminare ti forniscono una mappa con indicazioni per arrivare facilmente a piedi nei luoghi più importanti.Hanno camere di varie dimensioni, e la colazione è buona. Grazie a tutto il personale per l' accoglienza.

Maria, 4-night trip

8/10 Very good

Feb 28, 2020

部屋は清潔で快適でした。インド門までバスを使えば近いです。朝食はとてもシンプルであまり良くないです。

MK, 3-night trip

10/10 Exceptional

Feb 17, 2020

Tres propre, autant la chambre et la salle de bain que les parties communes

Agathe, 3-night trip

6/10 Good

Aug 16, 2019

値段、評価なりの結果

バスアメニティは無く、シャワーは暖かなりませんでした。シーツの清潔感や部屋の清潔感はまあまあです。 wifiは繋がるが不安定です。

makito, 1-night trip

10/10 Exceptional

Aug 5, 2019

Old world courtesy, but fully 21st century outlook

We stayed two nights and found the hotel to be in an excellent location for seeing the tourist attractions of Mumbai. We had arrived in Mumbai after a long train journey and despite not having a restaurant, the hotel was able to order an excellent lunch from a local restaurant which came within 20 minutes and was absolutely delicious. The beds were unbelievably comfortable and the complimentary breakfast was exactly what we as a family needed before going off to do a tour of Dharavi. The staff, headed by the wonderfully courteous and thoughtful manager, Hemond, were always polite and efficient. A hotel which does its utmost to ensure you have a restful and restorative stay.

Catherine, 2-night trip

10/10 Exceptional

Mar 19, 2019

Super

Très satisfait de l'hôtel

philippe, 1-night trip

8/10 Very good

Mar 18, 2019

耳栓が必要

良い点：荷物が軽かったので、CST駅から線路沿いに北上して歩いていきました。周辺環境に比べ、ホテルのロビーや部屋の内装は非常に綺麗です（エアコンはパナソニック、テレビは東芝）。セイフティーボックスもありました。部屋でのwifiも快適に利用できました。悪い点：滞在したのは金曜土曜の2泊でしたが、深夜まで外でカラオケが続ていました。なお個人的には耳栓をしたので、ぐっすり眠りました。価格も手頃だったので次回も利用したいと思っていますが、耳栓は絶対に持っていこうと思っています。

2-night trip

10/10 Exceptional

Mar 14, 2019

Très bon rapport qualité-prix

philippe, 1-night trip

8/10 Very good

Feb 23, 2019

Brilliant Bed & Breakfast

I feel one of the good hotels in Mumbai. The cleanliness is top notch. The staff is exceptionally good.

Arvind, 4-night trip

10/10 Exceptional

Feb 6, 2019

a suprisingly modern and comfortable hotel

When you step out of your taxi and look at the outside of this hotel I wouldn't blame you if, on first impression, you jump right back in the taxi and find an alternative place to stay! The outside of the hotel looks terrible and, as you enter the door and go up the flight of stairs, your view of the hotel is only going to get worse and you will - as I did - wonder what on earth you've let yourself in for. However, when you enter the hotel itself on the first floor it's like you enter a tranquil alternative universe. A lot of money has obviously been spent on the place - it's well appointed, clean, well looked after and very inviting. The staff are extremely professional and make you feel like you're in a much grander location than the one outside the hotel. Just one niggle - the hot water tanks are ridiculously small so remember to turn the water off in the shower as you lather up!!! Top tip - the café underneath the restaurant looks rather dark and intimidating but give it a go - it serves the best lassi I've ever tasted in India, and the food is extremely tasty and almost ridiculously cheap. Officers from the neighbouring police station regularly eat there so don't worry about your safety, despite the look of the place. As for the hotel itself, it doesn't have a restaurant, but the staff are more than happy to place an order for you with a nearby restaurant. If you're a shopaholic Crawford Market is only 10 minutes' walk away where you can buy just about anything.

Robert, 4-night trip

10/10 Exceptional

Jan 7, 2019

Great Value for Money!

Had a good stay at Hotel Elphinstone. All the staff were brilliant and friendly, some great recommendations for local cheap restaurants and take outs. Free breakfast in the morning was nice and chai in the afternoon great after a long day sight seeing. Overall great value for money

Nicole, 3-night trip

8/10 Very good

Dec 28, 2018

Excellent rapport qualité orix

Hôtel qui ne paie pas de mine, mais les chambres sont bien. L accueil est agréable et le personnel serviable. Un peu bruyant la journée.

CHANTAL, 1-night trip

8/10 Very good

Nov 25, 2018

Very nice stay in a clean and comfortable budget (for Mumbai!) hotel. We would recommend.

3-night trip

8/10 Very good

Nov 7, 2018

場所（タクシー移動なら割と便利だが治安がめちゃくちゃ悪いw）と部屋は結構きついが、ホテルのスタッフが本当にいい人と管理が行き届いていて自分は気に入りました。ヨーロッパ系の方が多く止まって

4-night trip

10/10 Exceptional

Oct 28, 2018

Highly recommended

My stay at HEA was superb. On the outside this place does not look like much but inside this is an immaculate hotel with a great lounge area. The room was great and the air-conditioning was excellent. Water dispenser in the lounge is always a massive bonus. When I arrived the guy on reception was really keen to advise me on the surrounding areas and give me advice and what I wanted to see in Mumbai. Whilst I was a little disappointed that I did not get a double bed instead of two singles I was aware that there was no guarantee of my request being granted and this did nothing to take away from what my stay and I would not hesitate to recommend this place.

Robert, 5-night trip

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