Does Palmerston Suites offer free cancellation for a full refund?

Yes, Palmerston Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Palmerston Suites?

Sorry, there's no onsite parking at Palmerston Suites.

What are the check-in and check-out times at Palmerston Suites?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 20 (subject to availability). Express check-out and contactless check-in and check-out are available.

Does Palmerston Suites have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.

What's the area around Palmerston Suites like?

Palmerston Suites is in West End, a short 8-minute walk from Haymarket Tram Station and 10 minutes' walk from Princes Street. Travelers say that the aparthotel is in a great location.

Palmerston Suites, Edinburgh: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Sep 9, 2025

Location is unbeatable!

Rumana at the front desk was just incredible. So kind and made me feel welcome straight away. Thank you very much for all your help and looking forward to welcoming you here in Bondi Beach :). The cleaners did an amazing job as well, congratulations!

LILIANA, 5-night trip

10/10 Exceptional

Jul 16, 2024

Great location.

Nga Man, 3-night trip

6/10 Good

Apr 10, 2025

Palmerston Suites

The property has the potential to be a sort after place to stay as the features of the building are fabulous. The beds are very comfortable. A proper refurbishment is needed.

Tony, 1-night trip

10/10 Exceptional

Apr 15, 2024

We love our stay in this property, clean, quiet, and very good location. Would definitely recommend it.

EDUARDO, 3-night trip

10/10 Exceptional

Aug 6, 2024

Clean, spacious, easily walkable or transportation into the city centre. Great little kitchen space, comfortable bed, safe building.

Carrie, 3-night trip

10/10 Exceptional

Nov 16, 2023

Great location, even better rooms

Beautifully clean, huge room, with everything you need to stay much longer than I did. Super easy late check-in, too (thank you!)

Nathan, 2-night trip

10/10 Exceptional

Feb 13, 2024

A perfect location

We had a lovely stay. We had booked a double and we’re rewarded with a big four poster! The property was perfectly situated for where we wanted to be. We will definitely book again.

Val, 2-night trip

8/10 Very good

May 19, 2024

Luxury suite - very nice apartment in a good location albeit very hot inside. Comfortable bed. Shower was super hot or was stoping working. Easy check in and out, nice staff

Eva, 2-night trip

10/10 Exceptional

Jun 9, 2024

Comfy hotel

Easy communication. Comfortable spacious bedroom at the top but no lift (surprising with 4 star hotel) and the shower was a little small and could use with some renovation. Otherwise we had a great stay. Location great for walking to city center!

2-night trip

10/10 Exceptional

Nov 4, 2022

Nice quiet location. Not too far from the city centre and clise to some nice restaurants. Room was big and the little kitchen area was a treat to store some snacks and have the early morning breakfast and coffee. I give it 9/10

10/10 Exceptional

Feb 24, 2023

Great stay overall. Clean and renovated. Good amount of space and facilities when it is low season prices. Nice to have a kitchen and fridge. Clean and renovated interior. High ceilings in hall and historic wooden staircase to rooms.

10/10 Exceptional

Sep 18, 2022

I liked it

I loved this place, the room ( the small apartment) was amazing, it is modern, quiet and lovely, you feel like you are at your own home.. Located 7 minutes walking distance from the closest tram stop (West End).. Surrounded area is nice as well

AHMAD, 2-night trip

8/10 Very good

Nov 11, 2024

Shower was difficlult to set. Not much pressure

John, 1-night trip

8/10 Very good

Dec 16, 2023

Good value

This was good value with a central location and I would stay again as close to my office for work. The room was a decent size. Shower was a bit small but good pressure. The curtains were a bit stained and could do with being replaced, same with sofa. Overall decent experience.

Rebecca, 3-night trip

10/10 Exceptional

May 28, 2023

This was a nice place to stay while in Edinburgh. It was nice having a kitchenette which made it convenient for breakfast. Everything worked in the room but it would have been nice to being able to open a window for ventilation as there was no fan. The area around this location is heavy residential but it was beautiful to walk through. The only knock is there is no lift and you have to carry your luggage upstairs. I would definitely stay here again.

steve, 3-night trip

8/10 Very good

Oct 13, 2023

Palmerston was perfect for the price and for what we were looking for. We were hardly in our room because we spent the day exploring Edinburgh, so we didn’t need anything more luxurious. The bed was adequately comfortable for resting and the room temperature was fine. It was ten minutes’ walk to the tran and busses. All in all, it was comfortable and perfect for our purposes.

Ceciley, 2-night trip

8/10 Very good

Jan 19, 2024

Warm and good value but see comments

The room was warm, and the bed comfortable (though the bottom sheet wasn't big enough for the double bed; I was alone; two people might have been more affected by this). (1) Biggest flaw: NO TABLE/BREAKFAST BAR OR CHAIRS TO EAT FOOD. (In fact no chair at all), though basic cooking facilities (microwave, small hob, kettle, toaster), pans and utensils were provided; nor were there any trays to eat off one's lap. (2) Not suitable for anyone of limited mobility or 'traditional build': the stairs down to my basement room had no rail for part of the way, and the shower and surrounding area were cramped (though the water was nice and hot)

P, 5-night trip

8/10 Very good

Sep 8, 2024

The property is fairly close to bus and tram transportation. It's 2 block walk to the main road that connects directly to Princes street. My main complaint is there is only once accessible outlet in the bedroom. There are outlets you can use in the kitchen which we did. No outlet other than for a shaver connection (not a standard outlet) in the bathroom. Had to use the one outlet available in the bedroom to use the hair dryer (or use the kitchen outlet). With 4 adults and phones, iPad, portable chargers to re-charge, that was an inconvenience. There is no option to purchase any water or snacks in hotel. We were placed on the first floor which was super convenient given our heavy luggage. I don't think there is a lift.

Kelly, 3-night trip

8/10 Very good

Jul 30, 2022

Okay

Good location for getting to the City Center, Royal Mile and Edinburgh Castle. Room had no eating area. Kitchen was small but that was fine. The lack of anywhere to eat what was presented was a problem. Phones were turned off so if you needed to get the front desk (if attended) you had to go down many steps and then back up the steps. Kitchen items were not uniform - different size plates etc. No dish towels. The curtains were not room darkening. They did provide privacy. A sleeping mask was needed. For the price I am hesitant to recommend.

Scott, 4-night trip

6/10 Good

Oct 31, 2025

I'm not sure why this venue is rated as four stars, it is not. As a woman on her own, I really was not comfortable with my room being just inches from the front entry. I travel a fair amount and this was the only time I've ever but something behind the door so I'd wake if my door opened. The smell of damp in the bathroom was disgusting. I went straight out and bought an airfreshner. The bathroom was small and even with the sliding shower door fully open it was a struggle to get in and I'm not a large person. There were two sofas in the room whibh

Lorraine, 2-night trip

2/10 Poor

Sep 17, 2025

Hotel from Hell

Bathroom faucet so wobbly we couldn't use it; mice in the room; food left in fridge from previous occupant; dirty towels left in bin from previous occupant; lamps on either side of bed were broken; pillows filled with golf-ball sized lumps; no one was ever at the front desk--same umbrella was behind the desk every day, never moved. We left a day early; slept the third night in our clothes with bags packed so we could leave early in the morning. We met another traveller who said he had also stayed there a few years ago and had a similar experience. The owners haven't learned, and I don't see how they stay in business, So I am telling the truth to warn off other travelers!

Mary Carol, 4-night trip

2/10 Poor

Aug 24, 2025

Terrible customer service

All I can say is property management is not accommodating. I’d love to fully explain but proper explanation doesn’t meet the guidelines of this website.

Patrick, 3-night trip

8/10 Very good

Aug 6, 2025

På værelset er der et lille køkken med to kogeplader, køleskab og mikroovn. Service til to personer og kun det helt basale køkkenudstyr beregnet til lette måltider. God beliggenhed. Ingen elevator så stedet er ikke egnet til dårligt gående. Hotellet er begyndt at være slidt, men har tidligere været et meget pænt hotel.

Søren, 3-night trip

8/10 Very good

Jul 19, 2025

Problematic for available parking. We stayed twice: at the beginning of our trip and at the last night of our trip. Last night was far better than the first night. The first night’s stay, our auto key door was broken so we were given a key and the door handle was nonexistent. On our first night’s stay, the receptionist did not explain how to use the card for electricity. She wasn’t very helpful nor was she friendly. Upon our last night’s stay, we had a nicer room and our welcome was far friendlier.

Kara, 1-night trip

10/10 Exceptional

Jul 14, 2025

Great property & location! Highly recommend.

Wendy, 6-night trip

Palmerston Suites

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