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Crystal Crown Hotel

3.0 star property
Hotel with outdoor pool, near KSL City Mall

Choose dates to view prices

At Crystal Crown Hotel, unwind in the sauna or treat yourself to a rejuvenating massage. Enjoy delicious Japanese cuisine at Kirishima Shuzou and stay connected with free WiFi. Guests appreciate the helpful staff.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Laundry facilities
  • Free parking
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 5 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free WiFi

Superior Double Room

Highlights

Air conditioning
Refrigerator
LED TV
Private bathroom
Bidet
Shower/tub combination
Hydromassage showerhead
Coffee/tea maker
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Desk, iron/ironing board, free WiFi

Deluxe Room

Highlights

Air conditioning
Refrigerator
LED TV
Private bathroom
Bidet
Shower/tub combination
Hydromassage showerhead
Coffee/tea maker
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Crown Floor King Studio

Desk, iron/ironing board, free WiFi

Crown Floor King Studio

Highlights

Air conditioning
Refrigerator
LED TV
Private bathroom
Bidet
Shower/tub combination
Hydromassage showerhead
Coffee/tea maker
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio

Desk, iron/ironing board, free WiFi

Executive Studio

Highlights

Air conditioning
Refrigerator
LED TV
Private bathroom
Bidet
Shower/tub combination
Hydromassage showerhead
Coffee/tea maker
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Desk, iron/ironing board, free WiFi

Superior Twin Room

Highlights

Air conditioning
Refrigerator
LED TV
Private bathroom
Bidet
Shower/tub combination
Hydromassage showerhead
Coffee/tea maker
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Crown Floor Twin Studio

Desk, iron/ironing board, free WiFi

Crown Floor Twin Studio

Highlights

Air conditioning
Refrigerator
LED TV
Private bathroom
Bidet
Shower/tub combination
Hydromassage showerhead
Coffee/tea maker
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Desk, iron/ironing board, free WiFi

Deluxe Room

  • Sleeps 2

View all photos for Executive Studio

Desk, iron/ironing board, free WiFi

Executive Studio

  • Sleeps 2

View all photos for Superior Twin Room -Newly Renovated

Superior Twin Room -Newly Renovated | Desk, iron/ironing board, free WiFi

Superior Twin Room -Newly Renovated

Highlights

Air conditioning
Refrigerator
LED TV
Rainfall showerhead
Private bathroom
Bidet
Coffee/tea maker
Free bottled water
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room (Newly Renovated)

Desk, iron/ironing board, free WiFi

Superior Double Room (Newly Renovated)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
LED TV
Rainfall showerhead
Private bathroom
Bidet
Coffee/tea maker
Free bottled water
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room (Newly Renovated)

Desk, iron/ironing board, free WiFi

Deluxe Room (Newly Renovated)

Highlights

Air conditioning
Refrigerator
LED TV
Rainfall showerhead
Private bathroom
Bidet
Coffee/tea maker
Free bottled water
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio (Newly Renovated)

Executive Studio (Newly Renovated) | Desk, iron/ironing board, free WiFi

Executive Studio (Newly Renovated)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LED TV
Rainfall showerhead
Private bathroom
Bidet
Coffee/tea maker
Free bottled water
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Crown Studio

Interior

Crown Studio

  • Sleeps 2

View all photos for Deluxe Room (Newly Renovated, No Bathtub)

Desk, iron/ironing board, free WiFi

Deluxe Room (Newly Renovated, No Bathtub)

  • Sleeps 2

View all photos for Executive Studio (Newly Renovated, No Bathtub)

Desk, iron/ironing board, free WiFi

Executive Studio (Newly Renovated, No Bathtub)

  • Sleeps 2

View all photos for Superior Double Room

Desk, iron/ironing board, free WiFi

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Superior Twin Room

Desk, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 2

View all photos for Crown Studio Double Room

Desk, iron/ironing board, free WiFi

Crown Studio Double Room

  • Sleeps 2

View all photos for Crown Studio Twin Room

Desk, iron/ironing board, free WiFi

Crown Studio Twin Room

  • Sleeps 2

View all photos for Superior Triple (New Renovated)

Free toiletries, hair dryer, bidet, towels

Superior Triple (New Renovated)

  • Sleeps 3

View all photos for Superior Triple Room

Desk, iron/ironing board, free WiFi

Superior Triple Room

  • Sleeps 3

View all photos for Superior Double Room (Newly Renovated, No Bathtub)

Desk, iron/ironing board, free WiFi

Superior Double Room (Newly Renovated, No Bathtub)

  • Sleeps 2

View all photos for Superior Twin Room (Newly Renovated, No Bathtub)

Desk, iron/ironing board, free WiFi

Superior Twin Room (Newly Renovated, No Bathtub)

  • Sleeps 2

View all photos for Crown Studio Deluxe Room

Desk, iron/ironing board, free WiFi

Crown Studio Deluxe Room

  • Sleeps 2

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About the neighborhood

Map
117 Jalan Harimau Tarom, Johor Bahru, Johor, 80250

What's nearby

  • KSL City Mall - 5 min walk - 0.5 km
  • Plaza Pelangi - 10 min walk - 0.9 km
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 5 min drive - 3.0 km
  • Johor Bahru City Square - 5 min drive - 3.4 km
  • Komtar JBCC - 6 min drive - 3.4 km

Getting around

  • Senai International Airport (JHB) - 23 min drive
  • Seletar Airport (XSP) - 33 min drive
  • Singapore Changi Airport (SIN) - 34 min drive
  • JB Sentral - 8 min drive
  • Kempas Baru Station - 11 min drive

Restaurants

  • ‪Taman Sri Tebrau Hawkers Centre - ‬5 min walk
  • ‪New Lucky Seafood Restaurant 新运海鲜酒楼 - ‬4 min walk
  • ‪Sapa Cafe - ‬5 min walk
  • ‪銘厨房 Meng Kitchen - ‬5 min walk
  • ‪Restoran Tien Tien Lai 天天来餐室 - ‬2 min walk

About this property

Crystal Crown Hotel

When you stay at Crystal Crown Hotel, you'll be just a 5-minute drive from KSL City Mall and Johor Bahru City Square. Guests can indulge in massages and enjoy Japanese cuisine at Kirishima Shuzou, which is open for lunch and dinner. An outdoor pool and a sauna are other highlights.

At a glance

DONE

Hotel size

    • 264 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • 24-hour room service

Working away

  • Business center
  • 5 meeting rooms
  • Conference space (4833 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • An outdoor pool
  • Sauna

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Kirishima Shuzou - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Chatter Corner CoffeeHous - This coffee shop specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Refundable deposits

  • Deposit: MYR 500 per stay

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Crown Crystal
Crown Crystal Hotel
Crystal Crown Hotel
Crystal Crown Hotel Johor Bahru
Crystal Crown Johor Bahru
Hotel Crystal Crown
Crystal Crown
Crystal Crown Hotel Hotel
Crystal Crown Hotel Johor Bahru
Crystal Crown Hotel Hotel Johor Bahru

Frequently asked questions

Does Crystal Crown Hotel offer free cancellation for a full refund?

Yes, Crystal Crown Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crystal Crown Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Crystal Crown Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Crystal Crown Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Crystal Crown Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Crystal Crown Hotel and nearby?

Crystal Crown Hotel has an outdoor pool and a sauna.

Are there restaurants at or near Crystal Crown Hotel?

Yes, Kirishima Shuzou offers Japanese cuisine.

What's the area around Crystal Crown Hotel like?

Crystal Crown Hotel is a short 5-minute walk from KSL City Mall and 11 minutes' walk from Plaza Pelangi.

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Reviews

Crystal Crown Hotel Reviews

7.0

Good

7.0

Cleanliness

7.4

Location

7.2

Staff & service

6.6

Eco-friendliness

6.6

Property conditions & facilities

Popular mentions

Room
Furniture
Bed
Breakfast
Bathroom
Service staff
Shopping malls
Location
Wifi
Tickets

Reviews

10/10 Exceptional

It was great!
Henry, 4-night trip

8/10 Very good

Fast Check in and very good location for good food all around. Rooms need renovations.
Larry Ng, 1-night trip

4/10 Fair

Hotel need refurbished.

8/10 Very good

Hotel room is big but bath room is old.
1-night trip

6/10 Good

Overall great location of the hotel. However, the cleanliness of the linen and towels can be further improved. Blood stains can be found on sheets.
Gwendoline, 1-night trip

6/10 Good

The room i stay it still haven't renovations and the breakfast same daily ..i hope different menu daily Thanks
ADELA, 2-night trip

4/10 Fair

Rundown
Kelvin, 1-night trip

4/10 Fair

The court hangers were had fungai. The staff woke me up early in the asking to change room. The room had no windows. The toilet pipe was weird as hell, there were no trigger on the pipe.
Siddhartha, 2-night trip

8/10 Very good

Nothing
TECK CHEE, 1-night trip

6/10 Good

Not recommend
Chun Chiang, 1-night trip

8/10 Very good

Weekend getaway

The room, front counter service is good. But the morning breakfast buffet for Sunday is below my expectation especially the Loti Canai and Egg Counter by a Fat Malay guy. The person (guy) is not able to manage and unable to cook any egg except for Canai. When the lady cook is there, even when busy she is still able to serve fried eggs. For the guy, he directs all customers to get scrambled eggs.
Cheong, 2-night trip

6/10 Good

Property could do with uplift and embracing more digitisation. It’s very old and requires some major renovation. Staff are very nice and polite. For example, security deposit could be charged to a credit card instead of cash. The wifi is also very slow and unstable. To be very frank, I would rather book elsewhere with a smaller room, but with better wifi.
Christopher Chung Hao, 2-night trip

4/10 Fair

Serious upgrade needed

Everything in this hotel needs an upgrade.. It's not worth it for money at all.. All the furniture in the room we're old.. The TV in room is so ancient I can't even turn it on.. Nothing to shout about the breakfast.. Very limited choices..
Mike Denesh, 1-night trip

6/10 Good

Hotel is aged and some areas are run-down. My bathtub and basin had silicon like stains, drains likely choked and was a bit slow draining out. Spa is closed. Pool is not open for evening/night swims. Cable TV is really the local network. Forget about HBO, movies and international sports and news channels. Bed mattresses are not longer offering good support, and sagged in the middle. Luckily i booked twin beds instead of a king/queen bed and one of the single mattress was at least firmer.
Raphael, 2-night trip

10/10 Exceptional

Nice food serounding the hotel . Easy to access to other shopping mall
Chong, 2-night trip

4/10 Fair

宿泊プランに無料Wi-Fiが含まれているが、接続が非常に悪い。 ソファー、机も古く汚い。
Toshihiro, 4-night trip

6/10 Good

We returned hotel at about 11 pm, there was not a single security personnel at the hotel lobby. At the counter, we saw a single person playing with mobile phone, without noticing us going into the hotel lift. The lift could be accessed by anybody to any levels.
Tan, 1-night trip

2/10 Poor

Dont like: 1. it doesn't not come with free breakfast with the price paid. 2. Room facing the main road, very noisy with motorcycle passby almost the whole night, unable to have good rest.
Chan Lee, 1-night trip

2/10 Poor

When I checked in this hotel, the receptionist assigned me 14th floor room. The room was terrible, there was strong smell in the room, aircon leaving, room was dark the light was very old. It is totally different from what i saw on the internet. I went down to complain about the leaking, and they changed my room to 7th floor. It is renovated room. A huge difference for the room, the bed is new, room is bright and the bathroom is new. I wonder why the reception did not put me to 7th floor, there were empty rooms. I paid Rm270 per night. Luckily i went to ask to change room, otherwise I would have stayed in an very old room. I won't go back to this room
Rachel, 1-night trip

2/10 Poor

We stayed at Crystal Crown Hotel Johor Bahru from 29/3 to 1/4 during the Raya holiday for a short Singapore trip. Chose this hotel because of its location near CIQ and reviews mentioning spacious rooms. Unfortunately, it was a disappointing experience. The hotel and room were old and outdated. Shower water pressure was inconsistent — it stopped and started while using, which was very annoying. TV was small, fridge wasn’t turned on, and basic amenities were lacking. The worst part — my son's soft toy (a SGD18 dragon from Universal Studios) went missing from our room on 31/3 while we were out. He was very attached to it and slept with it every night. The only people who entered the room were housekeeping. We reported the incident to the front desk, but they couldn’t give any answer. At check-out, they asked us to write an incident report and wait for their investigation. After two days, Azhar from the hotel replied saying they are not responsible for lost items and asked us to make a police report. Seriously? They expect guests to travel back to JB just to report a missing soft toy? This response was frustrating and disappointing. No accountability, no empathy. We will never stay here again. The staff can’t be trusted and the hotel clearly does not care about guest experiences. Not safe, not worth it. Avoid this place.
Tracy, 3-night trip

6/10 Good

Ok
Seow Wah, 1-night trip

10/10 Exceptional

Always stay here shen in JB
Cheong, 3-night trip

8/10 Very good

Staff is helpful & attentive
Georgina Siew Ling, 1-night trip

4/10 Fair

Bed not comfy
Bin Soo, 1-night trip

10/10 Exceptional

Friendly staff
Samantha, 1-night trip

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