Does Bartley Lodge Hotel offer free cancellation for a full refund?

Yes, Bartley Lodge Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Bartley Lodge Hotel?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Bartley Lodge Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Bartley Lodge Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Bartley Lodge Hotel?

No, this hotel doesn't have a casino, but Grosvenor Casino (15-min drive) and Genting Casino (17-min drive) are both nearby.

What is there to do at Bartley Lodge Hotel and nearby?

Bartley Lodge Hotel has an indoor pool and a garden.

Are there restaurants at or near Bartley Lodge Hotel?

Yes, there's an onsite restaurant, The Crystal Restaurant.

What's the area around Bartley Lodge Hotel like?

Bartley Lodge Hotel is located a short 18-minute walk from River Test.

Bartley Lodge Hotel, Southampton: Hotel Reviews, Rooms & Prices

4/10 Fair

Oct 13, 2025

I thought the rooms were very basic compared to the views online

Ben, 1-night trip

6/10 Good

Oct 15, 2025

No cocktails available Room smelt from previous occupants, housekeeping left doors open but still bad. Service in restaurant poor husband finished main course before I got mine due to issue in kitchen. Had to ask for our wine as they seemed to have forgotten it. Breakfast service also poor however would say the quality of food was good

Anna, 1-night trip

10/10 Exceptional

May 28, 2025

We had a lovely stay at Bartley lodge. Beautiful manor house on lovely grounds. Good value and good size family rooms. We loved that the pool had long opening hours. We had dinner onsite one night which was delicious and kids menu too.

Emma, 2-night trip

10/10 Exceptional

Jul 13, 2025

Very good

Parul, 1-night trip

10/10 Exceptional

Mar 31, 2025

Nice relaxing break.

Nice relaxing break, the hote pool was very good it could do with a bit of a spruce up but was clean and tidy whilst we were there.

julian, 2-night trip

8/10 Very good

Jun 15, 2025

The hotel was ok. I found the staff friendly and helpful. For us the downside was the restaurant. The staff missed things off when we ordered the food.

Terry, 3-night trip

8/10 Very good

Apr 27, 2025

A relaxing short stay

Nice old style building with themed decoration and preserved older features. The swimming pool was clean and ideal temperature. However, probably due to the size and age of the property the water pressure in the room was very low (for shower, basin and toilet). We knew it was a small (snug) room when we booked but it was adequate for our 3 night stay.

Richard, 3-night trip

10/10 Exceptional

Dec 15, 2023

Nice people

Lovely staff and food was also nice

Ross, 1-night trip

8/10 Very good

Jun 5, 2024

Beautiful hotel but needs wider evening menu.

Lovely hotel with great staff. Would like to see a great range of food on the menu and more regular servicing of the number of towels in the pool.

Timothy, 3-night trip

10/10 Exceptional

May 16, 2024

Hotel was lovely. The grounds was beautiful and there were animals close by that were walking around. Breakfast was very nice and the swimming pool too. Lovely view from our bedroom window and clean comfortable room.

Rachel, 1-night trip

6/10 Good

Jul 25, 2025

Unpleasantly surprised

"Single beds" turned out to be a sofa bed and a space saving temporary frame with mattress. Tap for shower was broken. It took speaking to three members of staff to get cooked breakfast premium refunded as it was not needed. What was surprising and quite shocking was that the staff seemed disinterested with resolving the situation. It's a shame as the building and grounds are really quite impressive.

J-P, 1-night trip

10/10 Exceptional

Sep 18, 2022

Charming hotel

Charming hotel. Friendly and helpful staff. Beautiful area of the country. Interesting history of the house - Father of geology lived there. Definitely will return.

1-night trip

8/10 Very good

May 19, 2024

This hotel has a beautiful location . The room was lovely and very clean. Staff were fabulous in particular the receptionist. The only down fall was the waiting time for food in the restaurant, the food itself was lovely . Would also be nice if there was a separate dining area for families , as felt a little under pressure when dining with kids

Amy, 2-night trip

6/10 Good

Aug 4, 2025

The lack of maintenance is everywhere!

We stay in this hotel a couple of times a year en route to Poole, each time we see no maintenance whatsoever. Everywhere is tatty, the shower in room 20 doesn’t work, the room was roasting hot, and there are 2 outside lights on all night directly above the 2 windows. We had to stuff towels along the curtain pole to try and block it out. The furniture is very cheap tatty pine. The bed and sheets were very comfy though, I’ll give good marks for that. The bedside light doesn’t work. No headboard. We couldn’t complain as it was 11pm when we got to the room, and we left before 6am. No toiletries in the room at all. This hotel should be stunning, but I’d be so disappointed if I’d booked a nice break, every footstep creaks and doors bang!! Sorry but we shall find somewhere else from now on!

Louisa, 1-night trip

6/10 Good

Apr 2, 2023

Food is the worst I’ve ever experienced at a hotel. Menu very limited. Other quests were ordering take away deliveries cos the food was so poor.

Richard, 1-night trip

6/10 Good

Aug 4, 2023

The location is convenient and grounds very nice. The building is clean, but you can tell it’s a bit tired around the edges. Has has had some money spent in areas to improve it, but needs a little more to improve the overall feel. Great pool and this was a definite highlight. Didn’t find the reception staff to be friendly, and they seemed fairly disorganised.

Nik, 1-night trip

4/10 Fair

Jul 3, 2022

Only one chef so no evening meals available. 5 minute wait at reception until someone came to check me in.

Jonathan, 1-night trip

6/10 Good

Jun 12, 2023

Lovely, friendly, professional staff - - But ……

Food awful. Both breakfast & dinner disappointing. Poached eggs @ the former COLD. Chips at Supper poorly cooked. My Pork Chop @ dinner only half cooked.

REVEREND, 3-night trip

6/10 Good

May 11, 2024

A tale of two halves

We were greeted by a lobby of moaning guest, which didn't bode well. We were checked in quickly and our room was ok. The bed was very comfortable. The room was very hot and lots of cobwebs on windows and in corners. Dinner service was not good. We were seated for two hours for two courses. Very slow. I overheard a waitress swearing under her breath after a guest had asked for something, which was disappointing. The pool was lovely and warm. Breakfast was good. Reception in the morning was exemplary. Great friendly service. Couldn't do enough.

Francesca, 1-night trip

2/10 Poor

Nov 21, 2022

Coffin would have been more comfortable

Room smelled. Bed was so hard just like sleeping on the floor think a coffin would have been more comfortable and the booking said 1 king size bed and a single bed we got neither only had a double bed and the duvet wasn’t big enough to cover the both of us. Shower screen didn’t keep the water where it should be. It was so nosy people kept slamming doors right through the night. We are never going to stop here again.

Thomas, 1-night trip

4/10 Fair

May 12, 2025

I stayed at Bartley Lodge Hotel for four nights over my birthday weekend, and while the location and atmosphere were beautiful, several issues left us disappointed. Starting with the positives: the architecture of the hotel is absolutely stunning, and the interior design is just as charming. The location is fantastic—perfect for exploring nearby national parks and lovely local pubs, especially if you have children or a dog with you. A particular highlight was the dinner at the hotel restaurant—it was genuinely one of the best meals I’ve ever had. However, there were quite a few negatives during our stay. Upon check-in, I was informed it would cost £60 for my dog to stay, which felt very steep. We also forgot our toothbrushes and toothpaste and waited at reception for 26 minutes around 10 p.m. to ask for some, but no one ever showed up. Breakfast was another letdown—it cost nearly £17 per person, and unfortunately, the quality didn’t match the price. The buffet condiments were frequently empty, and we had to keep asking staff to replenish basic items. Speaking of staff, it was often difficult to get through to reception via phone, and on one of the days, there was no water in the room to shower or wash. After calling multiple times with no response, I went down in person, only to find no one there either. Our room was uncomfortably hot, even with the window open and the fan on. When we sat outside for drinks in the garden, all the tables were dusty and dirty, and it was cle

Ohleg, 4-night trip

4/10 Fair

May 21, 2025

Dissapointed

I was a little dissapointed with our stay. We booked this place as we were visiting peppa pig world but wanted somewhere a little nicer to stay than the local holiday inn. Upon arrival we were informed there would be no house keeping during our stay, this meant we'd ran out of tea bags on the first morning and both the bins were overflowing as we were staying with out 3 year old. We had no soap, shower gel or shampoo in our room, i did try to ask at the front desk but gave up. We had an issue with our bath on the first night, the plug wouldnt release to drain the water. We had to get staff up to the room to remove the plug and the following day they provided a new plug but it was too large to fit in the hole so we couldnt fill the bath up the next time. We had dinner in the hotel restaruant on our first night where the service was poor. We had booked a table but they didnt have a record of it. I order ateak rare and it was more medium/well. We ordered a round a drinks with one of the staff and after 15 minutes had to reporder as there was 'no record on the till' Our room was also over the washing machines so we were woken up fairly early to thrumming of the washing machines which was very loud in the room. All of this is a shame as the hotel and gardens are very beatiful and would otherwise make for a lovely stay.

Matthew, 2-night trip

10/10 Exceptional

May 19, 2024

Great stay & conveniently close to the theme park!

We had a great stay at Bartley Lodge after visiting Peppa Pig world inside Paultons Park Family of four: two adults and two kids age 3 and 7 - both autistic so they are loud and a bit restless waiting, but we felt welcome and comfortable during our stay. The lady managing the dining room brought them colours and books for the table to play with as the conservatory had less WiFi signal for watching cartoons. Great breakfast options really filling and fresh including the usual familiar cereal and toast and juice The room was comfortable, with enough space for all of us. The children were provided with fold out mini-beds that were made up with bedding. They slept comfortably. Our bed was comfortable and cosy The bathroom had a bath with a shower over the top. Soap and shower gel provided with big thick towels. The only thing missing was a wash cloth but we made do We were quite warm in the night but we did not want to leave the window open while we slept incase the children tried to climb through (traditional lift-up window). The grounds were beautiful and we had short walk around in the morning to say hi to the sheep and cows roaming the fields which was a lovely touch Overall it was a lovely stay and we would come again and recommend it to friends and family wanting to stay in the area.

Lorrell, 1-night trip

10/10 Exceptional

Oct 13, 2025

Hotel was absolutely stunning, my second time staying. We always use the New Forest Hotel chains and they never disappoint. The lounge was cosy for a glass of wine after dinner. Staff were really friendly. The room was just what we needed for a night. The pool was clean and a nice size.

Chloe, 1-night trip

4/10 Fair

Sep 17, 2025

Tatty and needs renovating

This hotel could be grand, but it's in a very poor state of repair. The room we had was on the top floor, boiling hot. tatty mis matched furniture, bedside lamps not working. The curtains were inadequate, and there was a bright search light above each window meaning that it was blindingly bright all night. Windows filthy and in a very poor state. Shower didn't work!!! We only stayed one night as we were heading for Poole for a ferry early. The only thing that is good is that it's down a track and has safe parking!! didn't have any food so I can't comment. Room 20 is the worst room in the property

Louisa, 1-night trip

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