Check in experience was awful. Not only were the staff unfriendly, they almost sent me to the other building incorrectly and when I filled out the check in form, it showed a remaining balance even though I'd paid in full via Expedia. When I told the receptionist, she responded with a rude attitude until her coworker corrected her and told me to ignore the balance. The hotel itself is also in poor condition, with one of the elevator doors barely functioning. The room was poorly designed sparse, and had none of the basic amenities. Body wash was used in place of everything including hand soap, there was a single power outlet next to the bed and the shower head was not good. I was glad to only be staying one night and will never go there again.