Hotel Okura Niigata

4.0 star property
Riverfront hotel with 6 restaurants, near Bandai Bridge

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Photo gallery for Hotel Okura Niigata

Bar (on property)
City view
Property amenity
Exterior
1 bedroom, in-room safe, desk, free WiFi
Overlooking the tranquil Bandai Bridge, Hotel Okura Niigata offers a luxurious escape. Savor breakfast at one of the 6 on-site restaurants, unwind with dry cleaning/laundry services, and explore nearby Honcho Chuo Ichiba. With free in-room WiFi and helpful staff, this upscale hotel provides comfort and connection.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 6 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Deep soaking bathtub
The current price is AED 141
AED 170 total
Nov 17 - Nov 18

Room options

Available filters for rooms
Showing 34 of 34 rooms

Standard Single Room, 1 Large Twin Bed, Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Deep soaking bathtub
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

Standard Single Room, 1 Large Twin Bed, Non Smoking

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Deep soaking bathtub
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

Standard Twin Room, Smoking

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Deep soaking bathtub
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Deep soaking bathtub
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Deep soaking bathtub
  • 26 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

Deluxe Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Deep soaking bathtub
  • 32 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

Small Double Room, City View, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Deep soaking bathtub
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

Corner Suite Room, River View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Deep soaking bathtub
  • 70 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

Deluxe Double Room, River View, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Deep soaking bathtub
  • 32 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Small Double Room, City View, Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Deep soaking bathtub
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Double Room with Shinano River View

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

Junior Suite, Non Smoking, River View

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Deep soaking bathtub
  • 36 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 Double Bed

Twin Room, River View, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Deep soaking bathtub
  • 26 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

Economy Single Room, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Deep soaking bathtub
  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Economy Single Room, Non Smoking

8.2 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Deep soaking bathtub
  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Economy Twin Room, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Deep soaking bathtub
  • 23 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Economy Twin Room, Non Smoking

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Deep soaking bathtub
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Economy Single Room - Smoking

  • Sleeps 1

Economy Single Room - Non-Smoking

  • Sleeps 1

Standard Single Room - Smoking

  • Sleeps 1

Standard Single Room - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1

Economy Twin Room - Smoking

  • Sleeps 2

Economy Twin Room - Non-Smoking

  • Sleeps 2

Standard Twin Room - Smoking

  • Sleeps 3

Standard Twin Room - Non-Smoking

  • Sleeps 3

Deluxe Twin Room - Smoking

  • Sleeps 3

Deluxe Twin Room - Non-Smoking

  • Sleeps 3

Petite Double Room - Smoking

  • Sleeps 2

Petite Double Room - Non-Smoking

  • Sleeps 2

Main Building Regular Floor Standard, Twin With Bath, River View

  • Sleeps 3

Junior Suite

  • Sleeps 2

Suite

  • Sleeps 2

Standard Twin Room with Shinano River View

  • Sleeps 2

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About the neighborhood

Map
53, Kawabata-cho 6-chome, Niigata, Niigata, 951-8053

What's nearby

  • Bandai Bridge - 5 min walk - 0.4 km
  • Niigata City Performing Arts Center - 15 min walk - 1.3 km
  • Niigata Prefectural Civic Centre - 16 min walk - 1.4 km
  • Toki Messe - 18 min walk - 1.6 km
  • Niigata City Aquarium - 3 min drive - 2.7 km

Getting around

  • Niigata Airport (KIJ) - 17 min drive
  • Niigata Station - 21 min walk
  • Toyosaka Station - 31 min drive

Restaurants

  • ‪らーめん 二葉 - ‬5 min walk
  • ‪ブッフェレストランつばき - ‬1 min walk
  • ‪珈琲 六曜館 - ‬5 min walk
  • ‪Konkret Coffee+Beer - ‬4 min walk
  • ‪中国料理 桃花林 - ‬1 min walk

About this property

Hotel Okura Niigata

Hotel Okura Niigata puts you within a 15-minute drive of Toki Messe and Niigata Racecourse. Guests looking for a bite to eat can check out the 6 restaurants, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 265 rooms
    • Arranged over 15 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 1320 per night)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 6 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Shinano - Onsite coffee shop.
Yahiko - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Bar Edinburgh - Onsite bar. Open daily.
Tsubaki - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Tomizushi Zen - This sushi bar specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3000 for adults and JPY 1730 for children

Children & extra beds

  • Cribs/infant beds are available for JPY 1210.0 per night
  • Rollaway beds are available for JPY 3630.0 per night

Parking

  • Self parking costs JPY 1320 per night
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a smoke detector and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

Hotel Okura Niigata
Okura Niigata
Hotel Okura Niigata Hotel
Hotel Okura Niigata Niigata
Hotel Okura Niigata Hotel Niigata

Frequently asked questions

Does Hotel Okura Niigata offer free cancellation for a full refund?

Yes, Hotel Okura Niigata does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Okura Niigata?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Okura Niigata?

Yes. Self parking costs JPY 1320 per night. Parking spots may be limited.

What are the check-in and check-out times at Hotel Okura Niigata?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Hotel Okura Niigata and nearby?

Recommended spots to visit include Bandai Bridge (4-min walk) and Honcho Chuo Ichiba (6-min walk), along with Niigata Prefecture Memorial Hall (0.8 mi) and Niigata City History Museum (0.9 mi).

Are there restaurants at or near Hotel Okura Niigata?

Yes, there are 6 onsite restaurants, featuring Japanese cuisine.

Does Hotel Okura Niigata have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hotel Okura Niigata like?

Hotel Okura Niigata is located on the boardwalk/promenade in Chuo Ward, a short 4-minute walk from Bandai Bridge and 17 minutes' walk from Niigata City History Museum.

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Reviews

Hotel Okura Niigata Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Location

9.0

Staff & service

8.4

Eco-friendliness

8.0

Property conditions & facilities

What guests liked

  • The breakfast buffet was consistently described as excellent, good, and outstanding with a wonderful assortment of hot and cold dishes. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location

Reviews

8/10 Very good

Good place
Terry, 3-night trip

10/10 Exceptional

It was wonderful I like how my room I was able to view the river!
J, 3-night trip

10/10 Exceptional

From check in to check out staff was on point. Always a staff to take your luggage out of taxi and take it to your room, calling a taxi for you even directing you to the breakfast buffet. All staff in hotel was amazing.
Violet, 3-night trip

10/10 Exceptional

Comfortable and convenient

Welcoming staff. Convenient location. Room with a big window with a nice view of the river. Comfortable bed and bedding. Clean.
Kathleen, 1-night trip

10/10 Exceptional

The rental bicycle service was wonderful
RIKAKO, 1-night trip

8/10 Very good

Hotel needs a significant refresh. Rooms were old, furniture and carpet worn. Staff were great, but accommodation were not 4 star.
Sherman, 2-night trip

10/10 Exceptional

I had a great view of the river and the buildings just across from the property. The staff was very attentive and some even spoke excellent English. I wish I could remember the agent that checked me in she was very good. Breakfast buffet was great and the buffet staff excellent!! The hotel is a 20 minute walk from the Shinkansen station. From the hotel you can walk to in 40 minutes Nishikaigan park which is right next to the Ocean which has a sand beach.
Harjinder, 2-night trip

6/10 Good

We stayed in this hotel many years ago and remembered it as a classy hotel ... it has lost a bit of its luster over the years. We were disappointed in the choices of food, no room service, the bar was nice but only had snacks like nuts or a cheese plate. We even walked across the bridge to Bandai area and most places had shut down by the time we got there. And this was a Saturday night,
Donald, 1-night trip

10/10 Exceptional

部屋は広いが古い。ただ、朝食が充実していて美味しかった。スタッフの対応も良くてまた利用したいと思うレベルだった
Hiroshi, 1-night trip

10/10 Exceptional

We had a perfect room with view of the famous bridge Bandai Bridge
Jørgen, 3-night trip

10/10 Exceptional

館内日本料理店「や彦」の食事が美味しかった。
Takayuki, 1-night trip

10/10 Exceptional

出張で1泊利用。建物にも接客にも格式と丁寧さを感じる。萬代橋を渡って先に位置し、新潟駅からはバスで5分程度。近隣にコンビニ、徒歩圏内に飲食店街があり、食事には困らない。出張でも観光でもおすすめ。
Takehiro, 2-night trip

10/10 Exceptional

洗面所のティッシュペーパーが無くなり、部屋のを移動して使用してました。 飲み物がほうじ茶と煎茶だけでコーヒーが欲しかったです。
MAHO, 1-night trip

10/10 Exceptional

相対的に良いホテルです。

外装、内装共に旧さは目立つが、決して汚い感じはない。 室内も清潔さが保たれ、好感が持てた。 フロントのスタッフの対応も非常に良い。 ただし、ベッドメイキングは素人っぽく、シーツが上手く挟まれておらず、就寝後翌朝には捲れあがってしまっていた。室内の冷蔵庫は小さく冷えが悪い(これは何とかしてほしい)。6階にある電子レンジは便利だが、スタッフルームの直ぐ傍に設置されてるので朝などスタッフ交代の時間帯は使用しにくい。地下駐車場はとにかく狭く入出庫が大変でした。
MOTOOKI, 7-night trip

8/10 Very good

駅から距離はあるものの、タクシーは使わずに散歩がてら歩ける距離だったのでよし。 次回は朝食付きにしようかと思います 夕方と早朝はとても綺麗だった
Naoaki, 1-night trip

8/10 Very good

プレミアムセレクションの運用を改善して欲しい

サービス、食事とも、オークラの古めのホテルとしては価格相応かなと思います。 一点残念だったのが、プレミアムセレクションに登録しているにもかかわらず、割引が適用されなかったことです。 ホテル内の飲食について、飲食時に会員プログラムを提示しないと割引が効かないとのことで、それであれば部屋付でお願いしたタイミングで会員かの確認が欲しいところです。
1-night trip

8/10 Very good

施設はやや古いが清潔で落ち着いている。 スタッフの対応もフレンドリーで良い。
masaki, 1-night trip

10/10 Exceptional

スタッフの方がご丁寧に対応してくださり、とても良い時間を過ごせました。新潟に来た際はまた泊まりたいです。
Daisuke, 4-night trip

2/10 Poor

冷蔵庫が故障していたり、お風呂のカビやクモの巣があったので
KIICHI, 1-night trip

4/10 Fair

ウォシュレットはあるが便座がつめたい 連泊で室内清掃不要とする場合の外扉に貼る札表示がわかりにくい
HITOMI, 2-night trip

6/10 Good

設備は古い。今どき公衆トイレでも見かけないような便器。朝食がすごく待つ。レストラン入るのに並んでご飯をよそってもらうのにもめちゃくちゃ並ぶ(盛ってくれるおばちゃんが動き遅い!!)。朝からそんな時間並んでられないのでご飯は自分でよそえるジャーも置いといて欲しい
白米は2銘柄食べ比べ
H, 3-night trip

8/10 Very good

信濃川沿いのホテル

フロントスタッフの皆さまがとても丁寧に対応して下さいました。お部屋は自分が調整してないのでしたら申し訳ないですが、冷房が効きすぎて寒かったです。浴室はキレイに清掃して頂いてましたが、そろそろシャワーカーテンを交換した方が良いのでは…?と思いました。
1-night trip

8/10 Very good

信濃川圧巻です

お世話になりました。 新潟良い観光地ですね。 機会があれば是非また利用させていただきます。
tooru, 1-night trip

10/10 Exceptional

チェックアウト後も荷物を預かってくださったり、タクシーを呼んでくださったり、快く対応いただけたのがありがたかったです! ありがとうございました!
Yukari, 1-night trip

10/10 Exceptional

朝食が素晴らしく、満足です。
MIHOKO, 1-night trip