Mercure Miyagi Zao Resort & Spa

4.0 star property
Ski-in/ski-out hotel with spa, near Togatta Onsen

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Photo gallery for Mercure Miyagi Zao Resort & Spa

Exterior
Exterior
Privilege, Deluxe Suite, 2 Twin Beds, Mountain View | In-room safe, iron/ironing board, free WiFi, bed sheets
Privilege, Junior Suite, 2 Twin Beds | In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior
Surrounded by the picturesque Mt. Zao and Okama Crater, Mercure Miyagi Zao Resort & Spa offers a serene retreat with an indoor mineral hot spring, garden, and playground for kids to unwind. Treat yourself to rejuvenating spa services or enjoy breakfast at moritosoyokaze before hitting the slopes with ski-in/ski-out access.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Ski facilities
  • Spa
  • 24/7 front desk
  • Non-smoking
  • Onsen
  • Laundry facilities

Main amenities (12)

  • Housekeeping (on request)
  • Ski-in/ski-out access
  • Restaurant
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Ski storage
  • Conference center
  • 6 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Playground on site
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Laundry facilities
The current price is AED 164
AED 199 total
Nov 26 - Nov 27

Room options

Available filters for rooms
Showing 13 of 13 rooms

Classic Room with 2 single beds

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Shower/tub combination
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 4
  • 2 Twin Beds

Classic Room, Japanese style, 4 futon beds

7.6 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Shower/tub combination
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 8
  • 4 Twin Futons

Classic Room with 1 single bed

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Shower/tub combination
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

Classic Room with 2 single beds, 1 sofa bed, 1 extra bed

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Shower/tub combination
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

Privilege Room with 2 single beds and 1 extra bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Shower/tub combination
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 6
  • 3 Twin Beds

Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Shower/tub combination
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 10
  • 2 Twin Beds and 1 Double Sofa Bed

Classic Room, 2 Twin Beds (Dog friendly)

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Shower/tub combination
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 6
  • 2 Twin Beds

Classic Room, Multiple Beds (Japanese Style)

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Shower/tub combination
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 10
  • 4 Twin Beds

Privilege, Junior Suite, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Shower/tub combination
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 10
  • 2 Twin Beds

Privilege, Suite, Multiple Beds

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Shower/tub combination
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 7
  • 2 King Beds

Privilege, Deluxe Suite, 2 Twin Beds, Mountain View

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Shower/tub combination
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 8
  • 2 Twin Beds

Deluxe Suite, Multiple Beds

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Shower/tub combination
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 8
  • 2 Twin Beds and 1 Double Sofa Bed

Classic Room, 2 Twin Beds

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Shower/tub combination
Deep soaking bathtub
Bidet
Private bathroom
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Map
1-1 Aza-oni-ishihara, Togatta-onsen, Katta-gun, Zao, Miyagi-ken, 989-0916

What's nearby

  • Togatta Onsen - 1 min walk - 0.0 km
  • Zao Dairy Farm - 5 min drive - 4.1 km
  • Michinoku Lakeside National Government Park - 18 min drive - 17.1 km
  • Zao Fox Village - 20 min drive - 17.2 km
  • Zao Hot Springs Ski Resort - 33 min drive - 34.1 km

Getting around

  • Sendai Airport (SDJ) - 60 min drive
  • Yamagata Airport (GAJ) - 66 min drive
  • Shiroishizao Station - 39 min drive
  • Watari Okuma Station - 42 min drive
  • Natori Iwanuma Station - 43 min drive

Restaurants

  • ‪チーズシェッド - ‬4 min drive
  • ‪賛久庵 - ‬16 min walk
  • ‪蔵王手打ちそば 新楽 - ‬2 min drive
  • ‪Zao Boo - ‬2 min drive
  • ‪蔵王小妻坂山 - ‬4 min drive

About this property

Mercure Miyagi Zao Resort & Spa

Mercure Miyagi Zao Resort & Spa allows you more time for skiing with ski-in/ski-out access. You can visit the spa to indulge in massages, facials, or aromatherapy, and moritosoyokaze serves breakfast and dinner. Skiers will appreciate access to ski storage.

All inclusive

All-inclusive room rates at Mercure Miyagi Zao Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 312 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • Restaurant
  • Shared microwave

Traveling with children

  • Playground

What to do

  • Hot springs

Working away

  • 6 meeting rooms
  • Conference center (7190 square feet of space)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Arcade/game room
  • Full-service spa
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Ski

  • Ski-in/ski-out access
  • Ski storage
  • Ski area nearby
  • Snowboarding nearby

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Dining

Moritosoyokaze - This buffet restaurant serves breakfast and dinner.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3025 for adults and JPY 3025 for children

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children for items such as extra bedding and meals.

Also known as

Miyagi Zao Royal Hotel
Miyagi Royal Hotel
Miyagi Zao Royal
Miyagi Royal
Miyagi Zao Royal Hotel Japan
Active Resorts MIYAGI ZAO Hotel
Active Resorts MIYAGI Hotel
Active Resorts MIYAGI
Active Resorts MIYAGI ZAO
Mercure Miyagi Zao & Spa Zao
Mercure Miyagi Zao Resort Spa
Mercure Miyagi Zao Resort & Spa Zao
Mercure Miyagi Zao Resort & Spa Hotel
Mercure Miyagi Zao Resort & Spa Hotel Zao

Frequently asked questions

Does Mercure Miyagi Zao Resort & Spa offer free cancellation for a full refund?

Yes, Mercure Miyagi Zao Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Miyagi Zao Resort & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Mercure Miyagi Zao Resort & Spa?

Yes, there's free self parking.

What are the check-in and check-out times at Mercure Miyagi Zao Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Mercure Miyagi Zao Resort & Spa and nearby?

Have fun with nearby winter activities like snowboarding and skiing. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as an arcade and a garden.

Are there restaurants at or near Mercure Miyagi Zao Resort & Spa?

Yes, there's an onsite restaurant, moritosoyokaze.

Does Mercure Miyagi Zao Resort & Spa have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Mercure Miyagi Zao Resort & Spa like?

Mercure Miyagi Zao Resort & Spa is a short 1-minute walk from Togatta Onsen and 8 minutes' walk from Zao Quasi-National Park.

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Mercure Miyagi Zao Resort & Spa Reviews

Reviews

8.0

Very Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Onsen
Service staff
Air conditioning

Reviews

10/10 Exceptional

great place if attending racing at Sportsland Sugo.
Mark, 1-night trip

8/10 Very good

Surprisingly huge 12 (or so) hotel right in the middle of nowehere. Looks like it could easily belong in central Tokyo, Very modern, comfortable stay. Because it is so isolated, make sure you book the half board with dinner and breakfast because there are very few options outside. The main negative is the hotel is haven for massive tour groups. On the night we were staying, SEVEN tour buses came in. As a result, the common areas will feel crowded. The dining room is massive in order to accomodate all these people so the food quality feels a bit "mass market" and it takes a bit of time to get your food.
Warren, 1-night trip

10/10 Exceptional

I like the fact that we don't have to eat there because we are vegetarian and there are restaurants in walking distance that offer vegetarian options
4-night trip

10/10 Exceptional

NICE
shin, 1-night trip

10/10 Exceptional

I am very concerned about the moldy smell of the corridor and guest room.
MAKIKO, 1-night trip

10/10 Exceptional

サービスが良くて良かったです。
NAOMI, 1-night trip

6/10 Good

子供の浴衣がなかった
KEIJI, 1-night trip

4/10 Fair

残念な経験をした。

定刻にチェックインし、入室したところ前宿泊客のゴミが放置、全てのベッドのシーツがそのまま、濡れたタオルがベッド上に置いてある。浴室にも濡れたタオル、床も清掃していない。 スタッフに伝えたところお詫びはされたがその場での対応が不十分であった。結果として一部の宿泊料を返金頂いたが、失われた家族との時間や気分が戻る訳でも無い。 チェックアウト時に責任者の方に詫びとして菓子を家族に頂き誠意は見せて下さったが、これは流石に一部返金や菓子で済むものでは無いだろう。朝食の品質や無料ラウンジの楽しさが非常に良かっただけに、そのギャップに残念さがある。 のちに他の方の口コミを参考に見てみると、このホテルには同様の掃除不備に関する苦情が非常に多かった。高い値段を客が払い大事なプライベートの時間を預かっている事を再認識すべきだろう。
Hiroshi, 1-night trip

10/10 Exceptional

ビュッフェが最高でした!
Suzuki, 1-night trip

6/10 Good

お風呂も部屋も満足でした。 値段的にも良心的でした。 ペット連れの方と階が違うと良かったなと思いました。
美智子, 2-night trip

10/10 Exceptional

5人で宿泊 初めてと言う事もあり不安もありましたが、ルームが凄く広くて快適。 申し分無いお部屋でした。 機会があれば、間違いなくリピートです!
Hibi, 1-night trip

8/10 Very good

小学生の子供2人と家族4人で宿泊させていただきました。チェックイン後と夜のフリードリンク&おつまみ、お菓子が想像以上に素晴らしかったです。子供も大人も満足できて、満足感がありました。蔵王のチーズも最高でした。お風呂も清潔感があり、ぬるめのお湯もあって、子供も楽しく入れました。チェックアウトまでは、フリードリンクスペースの外の広場で大きなゴムボールで遊んだり、ハンモックでユラユラしたり、とにかくゆったり満喫しました。 お部屋の古さは否めませんが、総合的に素晴らしい宿泊体験ができました! また、帰りに桃ととうもろこしの直売所に寄りましたが、めっちゃ美味しかったです!こういうのも旅の楽しみですよね。 また、利用させていただきたいと思います。 ありがとうございました。
Tsuyoshi, 1-night trip

8/10 Very good

アメニティの充実を希望します。
norio, 1-night trip

4/10 Fair

全体的に設備が古く、清掃も行き届いていない。 スタッフの対応もなんらホスピタリティを感じることが出来なかった。大変残念でした。
Toshiki, 1-night trip

8/10 Very good

家族連れにもおすすめです

午後と夜にドリンクなどのサービスがあります。夜は特に地酒やカクテル(自作)、チーズなど無料で振る舞われます。 食事処も遠刈田温泉が近いため便利!
takayuki, 1-night trip

4/10 Fair

部屋の風呂とトイレ臭い
Yutaka, 3-night trip

8/10 Very good

静かな環境でのんびり過ごせました。
TOSHIRO, 1-night trip

10/10 Exceptional

とにかく部屋が広い、朝食が種類が多く最高でした
michiaki, 1-night trip

10/10 Exceptional

とても満足しました。 アルコールフリーがとてもいいですね
yuuko, 1-night trip

10/10 Exceptional

快適に過ごすことができました! お酒の提供が素晴らしい!
haruka, 1-night trip

8/10 Very good

スタッフの対応が素晴らしかった
Yui, 1-night trip

2/10 Poor

食事は全体的に冷め切ってるうえにとても質素。肉などのメインとなる料理もなくライブキッチンも機能してない。 オールインクルーシブといいつつ夜の部は21時から23時と限定的で期待外れ。食事の後からの待ち時間が長すぎる
TATSUYA, 1-night trip

10/10 Exceptional

サービス良いと感じました。
Takahiro, 1-night trip

4/10 Fair

食事する所もうるさい、お風呂もうるさいです。 落ち着くところがすくない
ayumi, 1-night trip

8/10 Very good

4度目の利用でした。ゴールデンウィークということもあり、とても混雑していましたが、STAPの方々が丁寧に対応してくださっているのが分かり、気持ちよく過ごせました。ただ、ラウンジのドリンクの機械が故障したのか、炭酸のドリンクが出なくなってしまい、一台での対応だったので、混雑していて、だいぶ並びました。仕方がないのですが、、、。でも、楽しくのんびり過ごせたので、満足です◎料理の品目も厳選されてきている感じがしました。物価高の中、工夫されているのだなと感じました。 また利用したいです。
??, 1-night trip