Tropical Islands

Family-friendly hotel with full-service spa, connected to a rail/subway station, near Tropical Islands Resort

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Tropical Islands offers a private beach where you can relax in a sun lounger, plus you'll be within a 10-minute walk of Tropical Islands Resort. The 2 outdoor and 2 indoor pools and free water park provide plenty of fun, and guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials, and Ayurvedic treatments. Tropical Garden serves lunch and dinner. Other highlights include 4 bars/lounges, a free kid's club, and a health club.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Electric vehicle charging point
  • Parking available
  • Pool
  • Gym

Main amenities (12)

  • On a private beach
  • Restaurant and 4 bars/lounges
  • Full-service spa
  • 2 indoor pools and 2 outdoor pools
  • 2 hot tubs
  • Free water park
  • Breakfast available
  • Free children's club
  • Health club
  • Sauna
  • Steam room
  • Beach sun loungers

For families (6)

  • Children stay free
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Self parking (surcharge)
  • Free water park access

Room options

Available filters for rooms
Showing 10 of 10 rooms

Premium Double Room

8.0 out of 10
Very good
(14 reviews)

Highlights

Private bathroom
Hair dryer
Rainfall showerhead
Coffee/tea maker
Desk
Wardrobe or closet
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Family Room

7.2 out of 10
Good
(9 reviews)

Highlights

Air conditioning
2 bedrooms
Private bathroom
Hair dryer
Rainfall showerhead
Coffee/tea maker
Desk
Wardrobe or closet
  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Comfort Double Room

7.2 out of 10
Good
(12 reviews)

Highlights

Private bathroom
Hair dryer
Rainfall showerhead
Coffee/tea maker
Desk
Wardrobe or closet
  • 35 sq m
  • Resort view
  • Sleeps 2
  • 1 Double Bed

Comfort Family Room

8.0 out of 10
Very good
(1 review)

Highlights

2 bedrooms
Private bathroom
Hair dryer
Rainfall showerhead
Coffee/tea maker
Desk
Wardrobe or closet
  • 30 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Design Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
Private bathroom
Hair dryer
Rainfall showerhead
Coffee/tea maker
Desk
Wardrobe or closet
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Tent

  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

Basic Tent (self assembling mattress)

7.2 out of 10
Good
(14 reviews)
  • 7 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Tent (self assembling mattress)

  • 13 sq m
  • Sleeps 4
  • 4 Twin Beds

Comfort PLUS double room OHANA

Highlights

Separate sitting area
Air conditioning
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
Coffee/tea maker
Wardrobe or closet
  • 21 sq m
  • Resort view
  • Sleeps 2
  • 1 Double Bed

Comfort PLUS family room OHANA

8.4 out of 10
Very good
(53 reviews)

Highlights

Air conditioning
2 bedrooms
Private bathroom
Rainfall showerhead
Coffee/tea maker
Wardrobe or closet
  • 36 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

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About the neighborhood

Map
Tropical-Islands-Allee 1, Krausnick-Gross Wasserburg, 15910

What's nearby

  • Tropical Islands Resort - 9 min walk - 0.8 km
  • Spree-Lagune Lübben - 24 min drive - 27.2 km
  • Spreewald-Therme - 40 min drive - 59.5 km
  • Scharmuetzelsee - 44 min drive - 43.5 km
  • Saarow Therme - 55 min drive - 100.7 km

Getting around

  • Berlin (BER-Brandenburg) - 32 min drive
  • Brand Tropical Islands Station - 3 min drive
  • Schönwalde (Spreewald) Station - 10 min drive
  • Oderin Station - 10 min drive

Restaurants

  • ‪Ohana Restaurant - ‬12 min walk
  • ‪Spreewaldresort Seinerzeit - ‬11 min drive
  • ‪Kalimera Am See - ‬15 min drive
  • ‪Café an der Spree - ‬12 min drive
  • ‪Asian Wok House - ‬5 min drive

About this property

Tropical Islands

Tropical Islands offers a private beach where you can relax in a sun lounger, plus you'll be within a 10-minute walk of Tropical Islands Resort. The 2 outdoor and 2 indoor pools and free water park provide plenty of fun, and guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials, and Ayurvedic treatments. Tropical Garden serves lunch and dinner. Other highlights include 4 bars/lounges, a free kid's club, and a health club.

At a glance

DONE

Hotel size

    • 285 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (EUR 7 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 4 bars/lounges
  • Restaurant
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Children's menu
  • Children's games
  • Lifeguard on site

What to do

  • On a private beach
  • Archery
  • Rope course
  • Segway rentals/tours
  • Hiking/biking trails nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Bicycle rentals
  • Beach sun loungers
  • Segway rentals/tours

Facilities

  • Safe-deposit box at front desk
  • Health club
  • 2 outdoor pools
  • 2 indoor pools
  • Free water park
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • Wheelchairs available on site

Room amenities

Sleep well

  • Bed sheets provided

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Dining

Tropical Garden - This fine-dining restaurant serves lunch and dinner.
Sawadee - This buffet restaurant specializes in international cuisine. Open daily.
Palm Beach - This restaurant serves lunch, dinner, and light fare. Open daily.
Mondial Foodcourt - This buffet restaurant specializes in international cuisine. Open daily.
Tropino Kinder-Restaurant - This restaurant specializes in local and international cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 19.90 per person

Parking

  • Uncovered self parking costs EUR 7 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Tropical Islands Krausnick-Gross Wasserburg
Tropical s KrausnickGross Was
Tropical Islands
Tropical Islands Hotel
Tropical Islands Resort
Tropical Islands Krausnick-Gross Wasserburg
Tropical Islands Hotel Krausnick-Gross Wasserburg

Frequently asked questions

Does Tropical Islands offer free cancellation for a full refund?

Yes, Tropical Islands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Tropical Islands ?

Yes, there are 2 indoor pools, 2 outdoor pools, and a children's pool.

Are pets allowed at Tropical Islands ?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Tropical Islands ?

Yes. Self parking costs EUR 7 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Tropical Islands ?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 10:00 AM. Contactless check-in and check-out are available.

What is there to do at Tropical Islands and nearby?

Have fun during the warmer months with activities such as archery. Additional recreation onsite includes segway rentals. Enjoy a treatment at the spa and a relaxing soak in one of the 2 hot tubs. This hotel also offers 2 indoor and 2 outdoor swimming pools. Tropical Islands also has 4 bars, a private beach, and a waterslide, as well as a sauna and a steam room.

Are there restaurants at or near Tropical Islands ?

Yes, Tropical Garden offers international cuisine.

What's the area around Tropical Islands like?

Tropical Islands is located a short 9-minute walk from Tropical Islands Resort.

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Tropical Islands Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Good

Horrible pillows. Really cheap pillow with synthetic filling in the room at 300 euro??
Piotr, 1-night trip

10/10 Exceptional

We like all over the amenities And place were amazing Specially for kids we really enjoyed alot Breakfast was soo good I will visit again soon
Aqsa, 1-night trip

2/10 Poor

Never again
Jacob, 1-night trip

10/10 Exceptional

Excellent service.
Faizan, 1-night trip

2/10 Poor

Never again there service is poor ,room quality is poor
Marthinus, 2-night trip

10/10 Exceptional

very enjoyable
Evelyn, 1-night trip

6/10 Good

two nights in tent

Tropical temperatur, and no AC. There was also some noice in the night. If there is a next time I will not choose tent. Both the stay and everyting you needed to buy was expencive.
Alf-Egil, 2-night trip

8/10 Very good

The dome itself is set out well. Maps identify where all the pools are. There are only one set of showers (that we found!) centrally located. Food is pricey inside the dome. €2.90 for a doughnut. We opted for the refillable cup €19 from 9am until 11.59pm. You could fill up from various machines every 45minutes. Lots of restaurants we went to Sawadee Buffett was €29 pp. Good selection of food. The camping area was clean and toilets a short walk away. VERY VERY hot inside the tents and no AC. Inside the dome was really hot. The pools are good sizes and when we visited (August) it was busy there was still room. Some longer queues for flumes. Been once and don’t need to go again.
Nicola, 1-night trip

2/10 Poor

Scam hotel - DO NOT VISIT

Check in took more than 1hr in tropical heat Check in at the hotel part that we stayed at was closed and also breakfast, so we had to walk with the bags up and down in the pool area. The room was not properly cleaned and there were dust balls on the floor. Area for the smaller kids (which we have) was under construction and not possible to use. Worst possible service from the staff & way to much people for what was open. Plenty of things at the hotel that didn’t work, parkingmachine, Aloha Checkin, automatic checkout (only possible to check out automatic) Do not visit this scam hotel - not worth it
Pontus, 2-night trip

6/10 Good

The place is huge and is nice to relax and enjoy with small kids once you are at the water park. Although there are not many rides but the kids play area is nice and the artificial beach effect is also great, the pools and jacuzzis are good too. The family rooms Ohana are nice and clean but very far from the resort, not just far but they have made the access confusing kind of on purpose! There are no signs and it feels like a maze game to find your room, its not fun when you have small kids and luggage with you, the lifts are non existent and we had to drag or lift the baby stroller every time on the stairs, there is no houskeeping to provide extra amenities when finished. The staff at the check that attended us were very rude and non cooperative, the girl and woman kept on answering in German to the inquiries in English. No one answers the phone at reception, we were told to come again next morning to collect extra towels and soaps( its atkeast 15/20min walk from our room including and down the stairs) The place is nice but the management is very very weak.
Hassan, 1-night trip

8/10 Very good

👍
Violetta, 1-night trip

10/10 Exceptional

Just amazing
Mahmoud, 1-night trip

6/10 Good

.
John, 1-night trip

4/10 Fair

Bad hotel
Nahum, 1-night trip

8/10 Very good

Swimming facilities are excellent. Although the lack of food options could be better. Very expensive to dine. No kids option for the buffet dinner, and not much vegetarian options for main meal. Overall a very pricey buffet dinner at sawadee.
Nisba, 3-night trip

6/10 Good

-
Jessica, 1-night trip

10/10 Exceptional

.
Seda, 3-night trip

6/10 Good

Well, first the front desk person didn't give us a key. So I had to walk all the way back to reception to get the key. Then we noticed that there was no electricity in the room, so I had to walk back again. They told us to switch rooms and gave us the key to the next place. The last thing was that the hair dryer didn't work. Staff wasn't very accommodating or sorry for the multiple inconveniences. Water park was amazing as usual and breakfast was delicious.
Breanna, 2-night trip

8/10 Very good

B
Barry, 2-night trip

6/10 Good

I was surprised when I found a lot of cockroaches there. I informed the service guy but he smiled and told me it is okay!!!
Somaye, 1-night trip

2/10 Poor

Terrible experience

It was a very bad experience at every stage. We waited in line for a long time at the entrance. We were not informed enough about the facility. We had difficulty finding the room we would stay in. The luggage cabinets were too small, our luggage did not fit. When we entered the room, there were a few belongings of previous guests and no towels in the room. We talked about the situation, but 2 hours later the problem was still not solved. Finally, I went to the reception, which was very far from our room, and by speaking to another disinterested, sullen employee, we were able to get 4 small hand towels. We were literally disgraced in a place where we paid a lot of money to stay. The pools were mediocre, it was difficult to find empty sunbeds, food and drink were mediocre. You feel cold after getting out of the pool, the temperature is not enough. The radiators in the corridor as we entered the room were not working and it was very cold. We asked for a taxi at the check-out and they gave us a small piece of paper with 4 mobile phone numbers written on it. We searched and struggled to find a driver. It wasn't a holiday, it was a nightmare. I will never go there again. I also don't recommend it to anyone.
IHSAN, 1-night trip

6/10 Good

Expensive & Super low service level!!

All below can be summarised with: We got super bad service! We arrived late and were very tired, the man at the reception told us that we were late. But I asked why since they are open 24/7. He didn’t answer, and was simply very unprofessional and laughed. First we were given a dirty room on the first floor, with a not even flushed toilette. Super bad first impression. After returning to the reception, I was treated as if I was the problem and I even after I showed pictures that the room was in poor condition they were still joking in between themselves. If it was about me I don’t know. We paid the premium, but got the low budget welcome. Even if the swimming pools and environment were nice and fascinating, it is obvious that the upkeep and renovations should be prioritised much more. On some of the waterslides there were thick layers of green moss and mold which takes like a second to remove with a power-wash. In the mainhall the sunbeds were not available and I believe that there should be a limit in how many hours they can be left unattended. Only like 5% had people on them, and the rest were used as somewhere to keep their towels. All the food, drink and dessert options were very expensive. Sadly the bad first impression of the accommodation at Ohana ruined the overall experience. And a simple gesture of good service in the form of some free bowling or other for them not expensive compensation might have turned it all around.
Isak, 1-night trip

10/10 Exceptional

Roligt
Elin, 1-night trip

6/10 Good

Rummet var ok. Kylskåpet dock inget kallt. Bra med dusch och toa i seperata rum. Tråkigt att reception för ohana inte var öppen och ej heller frukostsalen.
Åsa, 1-night trip

8/10 Very good

Trevligt, varmt på kvällen lite svalare på morgonen vilket var skönt!
linda, 1-night trip