Does The Glastonbury Hotel offer free cancellation for a full refund?

Yes, The Glastonbury Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at The Glastonbury Hotel?

Sorry, there's no onsite parking at The Glastonbury Hotel.

What are the check-in and check-out times at The Glastonbury Hotel?

Check-in start time: 1:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM.

Are there restaurants at or near The Glastonbury Hotel?

Yes, there's an onsite restaurant.

What's the area around The Glastonbury Hotel like?

The Glastonbury Hotel is a short 3-minute walk from Eastbourne Beach and 6 minutes' walk from Eastbourne Pier.

The Glastonbury Hotel, Eastbourne: Hotel Reviews, Rooms & Prices

2/10 Poor

Jul 14, 2022

This property has the feel of a hostel rather than than a hotel. Old room, broken furniture and bed. not a pleasant experience. Sheets and towels were clean, but very thin and of low quality.

Ian, 1-night trip

2/10 Poor

Oct 30, 2022

Violent disturbance, Safety a major issue.

Where do we begin. Well this was probably one of the worse experiences of a hotel stay we have had. We had a two night stay booked as working in nearby Hastings. We left on the second night at midnight following an attack and disturbance outside the hotel then within the hotel which left us fearing for our safety. The owners were unable to secure the hotel and the front door was forced open and then a number of people were rampaging through the corridors shouting abuse and threatening to burn the hotel down. The police arrived on the scene and once our exit was secured we left immediately. We have been refunded by the owners for the night and do feel that security needs addressing as a matter of urgency. There are obviously a lot of issues within that community. It is only a matter of time before this happens again and someone is seriously hurt It was half term and there were a lot of families staying in the area, although we saw no other guests in this very large hotel. Our room had access to a balcony where the window was not secure and the wooden door to the room was very old and not in good condition. The room was clean but the hotel advertises a bar, restaurant and guest lounge none of which were available to us. We would not recommend this hotel to anyone and will be avoiding the area at all costs. The hotel owners have a responsibility to ensure the safety of guests and accommodation that offers comfort and allows then to get sleep none of which we had.

Tony, 2-night trip

8/10 Very good

Oct 24, 2022

Glastonbury Stay

Standard really. I was allowed to check in a few minutes early, which was great. However the only real downside was having to hand in my keys every time I left the building. Thought this was a bit unnecessary and was told when I came back in the night, if the door was locked, to knock, there was no bell?! Anyway I wasn’t back that late, so it didn’t affect me but it would have been a worry if I had have been. Staff were helpful but a little restrained and one or two didn’t return courtesies, which I put down to maybe cultural differences.

Tony, 1-night trip

4/10 Fair

Sep 9, 2022

Quite OK

Great location. Entire building extremely rundown. Wall-to-wall carpet from anceitn times, etc, but you get what you pay for (it was the cheapest option in Eastbourne these dates...). Bathroom was, however, completely refurbished and a hot shower with good water pressure! A Terrace/balcony, being shared with some 10 other room, in desperate need of maintenance. Helpful staff.

Mats, 2-night trip

2/10 Poor

Sep 6, 2022

What a horrible stay, lucky only for one night. The room is big, but the mattress is old, dirty and no support, sat on the bed you just sank to the base. Duvet cover is ok but the Duvet itself is lumpy and filthy and the pillows are the same. Once I saw them I decided not to use . Shower is like tears, it takes ages to wash off soap , by the way no shampoo and shower gel only a small soap.

JIE, 1-night trip

10/10 Exceptional

Aug 15, 2022

Will stay here again

Amazing views,. You cannot top the views from the hotel it’s unreal. super helpful and friendly staff incredible. Really had a great stay

Nina, 2-night trip

8/10 Very good

Aug 14, 2022

Basic but clean and friendly

Tricky start as at first told room was not available but that qas sorted. All the staff were friendly and Welcoming room was basic but Was fine.

Neil, 1-night trip

6/10 Good

Aug 13, 2022

Very last minute for somewhere to lay head. Very cheap. Twin room sea view. Plus points sea view in morning doors onto balcony. Clean white towels and sheets Clean bathroom. Bad points. Very very tired hotel. Both in communal areas and rooms. No restaurant just bar area. Wouldnt reccommend if you want more than 2 star

Claudia, 1-night trip

8/10 Very good

Aug 10, 2022

Eastbourne Break.

My stay at Glastonbury was Good. Inexpensive compared to MANY other Eastbourne hotels. An aged hotel , but in a very easy access situation , and superb view to wake to each morning. Traffics a bit noisy , but CANT be avoided , the main stretch road into town. Will be BETTER when or if they develop the restaurant. EXCELLENT DAY MANAGER , name Josep. Portoguese man. Very good Natured. Compliments this person. Mr F. Greer , age 91.

Francis, 1-night trip

6/10 Good

Jun 8, 2022

Cheap not cheerful

Room did not smell fresh & clean. Road noise due to lack of double glazing. Mattress lumpy.

rachel, 1-night trip

4/10 Fair

May 23, 2022

Shocking!

Absolutely awful. I know you get what you pay for but should still be liveable. Whole place smells of cigarettes/damp/BO. Glad it was late spring so had window open all the time. Needs a serious re-furb. Walls and decor marked, cracked and dated. Furniture is all falling apart. Bed so uncomfortable hardly slept. Avoid line the plague. No idea where the higher ratings came from. Unbelievable!

Jason, 3-night trip

6/10 Good

May 22, 2022

Basic no frills

On arrival was asked for £500 for our room we had already booked at £314 we where told it was an up grade which we didn't ask for. On showing our booking it was accepted our colleagues who arrived 5 mins later had a similar experience the rooms where clean and comfortable sea view however there was a piece of soap in shower door track when we arrived and was there when we left even though our room had been cleaned as they had left the bottle of cleaner on the sink

Craig, 5-night trip

4/10 Fair

May 21, 2022

Tired and dated

Hotel itself is dated with corridors dark and in need to decoration. Rooms themselves were comfortable although desk service left a lot to be decided. Tried to charge more than website booking and also tried to put my colleague and myself in a family room when we had booked 2 single rooms. Response was “we have upgraded you”

MICHAEL, 5-night trip

10/10 Exceptional

Apr 18, 2022

The customer service is excellent!!!!

Sasha, 1-night trip

8/10 Very good

Feb 1, 2022

nice room and clean to

MR P, 1-night trip

4/10 Fair

Jan 7, 2022

Dirty, noisy and falling apart.

Patricia, 1-night trip

4/10 Fair

Jan 4, 2022

Pass on this one.

First room offered was unmade with beer bottles left hanging around. Bathroom had been refurbished. No shower gel. Beds are hard.

Andrew, 1-night trip

8/10 Very good

Dec 29, 2021

Visting a friend

My stay was ok goid value hotel for the money paid i bit noisy at times late at night in the hotel but other then not ti bad

Michael, 1-night trip

10/10 Exceptional

Dec 24, 2021

Hotel Glastonbury

Perfect and reasonable priced hotel nice spacious rooms

Alexander, 1-night trip

8/10 Very good

Nov 8, 2021

A hotel with a lot of potential.

I like Glastonbury Hotel. It has potential. Staff are friendly most of the time. It is clean. It is NOT a hotell for guests with high expectations. The rooms are good. Location is excellent. Some members of staff stand out. Arzu from Turkey is my good friend now. Very service minded.I never tried food there as my breakfast was not included. The bar was a little old style, but with good quality. I recemmend Glastonbury Hotel.

Mattias, 7-night trip

8/10 Very good

Oct 21, 2021

Seaside Visit.

I unfortunately suffered blistered toes. The Manager Jose , a most attentive man from.. Venezuela was extremely attentive. He drove me to s drop in Centre and waited , then came back and collected me as well Who could ask more? He is to be commended. Articulate and kind. He even found time after his days I er , to put s bet on for me. An amazing Venezuelan Man. Man of the Month.

Francis, 1-night trip

6/10 Good

Oct 16, 2021

Clean but dated

We had a good week at Eastbourne and were comfortable at the Glastonbury. The hotel was in need of an update but in saying that our sea view room was clean. Water pressure was lacking on the 3rd floor, so the toilet fill up was very slow and the shower was hot but not very powerful. The hotel is slightly overpriced for the facilities available but its seafront position does compensate somewhat for this. We wouldn't rule out returning to the Glastonbury but would initially look for a more modern seafront stay.

Stanley, 7-night trip

10/10 Exceptional

Oct 5, 2021

My room was recently renovated, with new bed and a new 3 piece washroom (ensuite). Comfortable.

Alan, 2-night trip

8/10 Very good

Oct 4, 2021

Eastbourne Event Stay Oct 2021

We stayed here to attend a local function. Checked in no problem. The old fashioned elevator was just about working and requires a swing door and a slide gate to open, not easy with luggage. Our room on the third floor was small and with basic furnishings but clean. Air con was very good and so was the sea view. The bathroom had a shower which was weak and temperate. There was no food available and a limited bar. Generally felt a bit dilapidated but served it's purpose.

Lorraine, 1-night trip

4/10 Fair

Oct 4, 2021

Very difficult to communicate with staff who

2-night trip

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