Skip to main content
Beginning of main content

The Charles Hotel

3.0 star property
Chatham hotel with restaurant and bar/lounge

Choose dates to view prices

Located near a train station, The Charles Hotel is a great choice for a stay in Chatham. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (10)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Meeting rooms
  • Terrace
  • Front-desk safe
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
  • Banquet hall

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Free self parking
The current price is AED 242
AED 290 total
includes taxes & fees
Nov 17 - Nov 18

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

Desk, soundproofing, iron/ironing board, free WiFi

Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Twin Bed, Non Smoking

Single Room, 1 Twin Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Single Room, 1 Twin Bed, Non Smoking

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 23 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Triple Room

Desk, soundproofing, iron/ironing board, free WiFi

Deluxe Triple Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 28 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Similar properties

Property grounds
King Charles Hotel
  • Free breakfast
  • Pet friendly
  • Free parking
  • Free WiFi
8.4 out of 10, Very Good, 1,001 reviews
The price is AED 169
AED 203 total
includes taxes & fees
Nov 30 - Dec 1
King Charles Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
15 New Road, Chatham, England, ME4 4QJ

What's nearby

  • Central Theatre - 3 min walk - 0.3 km
  • Medway Little Theatre - 14 min walk - 1.2 km
  • Historic Dockyard Chatham - 16 min walk - 1.4 km
  • Rochester Castle - 3 min drive - 2.4 km
  • Rochester Cathedral - 3 min drive - 2.4 km

Getting around

  • London City Airport (LCY) - 62 min drive
  • London (SEN-Southend) - 68 min drive
  • Chatham Station - 3 min walk
  • Rainham Station - 8 min drive
  • Rochester Station - 22 min walk

Restaurants

  • ‪The Thomas Waghorn - ‬4 min walk
  • ‪Subway - ‬13 min walk
  • ‪Greggs - ‬13 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Gurkha Fire - ‬3 min walk

About this property

The Charles Hotel

Located near a train station, The Charles Hotel is a great choice for a stay in Chatham. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 3:00 PM - 11:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall

Room amenities

Be entertained

  • 28-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Charles Hotel Chatham
The Charles Hotel Hotel
The Charles Hotel Chatham
The Charles Hotel Hotel Chatham

Frequently asked questions

Does The Charles Hotel offer free cancellation for a full refund?

Yes, The Charles Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Charles Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The Charles Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at The Charles Hotel?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Are there restaurants at or near The Charles Hotel?

Yes, there's an onsite restaurant.

What's the area around The Charles Hotel like?

The Charles Hotel is a short 3-minute walk from Chatham Station and 5 minutes' walk from Central Theatre.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Charles Hotel Reviews

Reviews

7.2

Good

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Shower
Bed
Lobby
Water
Family friendly
Bathroom
Welcoming
Toilet

Reviews

6/10 Good

I thought my booking included breakfast but it didn’t
Phil, 2-night trip

6/10 Good

Comfortable place to crash for one night, nothing special but you get what you pay for. Only trouble we had was there was no hot water for the entirety of our stay, so we were lucky it was hot outside so a cold shower was refreshing.
James, 1-night trip

4/10 Fair

Nothing really apart from the tv Internet
Redouan, 1-night trip

8/10 Very good

Staff were great from start to finish. They accepted a very last minute booking, and were nothing but friendly. I had an issue with the tv aerial in my room and it was no trouble at all to come and pop a new one in. My room was comfortable, and actually really quite big. The shower was great. Nothing to complain about! If I ever need to come back to Chatham, I’d look to book here first. Would recommend!
Sarah, 1-night trip

2/10 Poor

There was no towels in the bathroom. Staff knocked on the door before checkout time. On leaving, I pulled back the sheets, and there was blood and urine stains on the matress. Disgusting!!
Janet, 1-night trip

4/10 Fair

DISSAPOINTING

SHOWER TRAY WAS SPLIT IN THREE WITH CRACKS RIGHT ACROSS MOULD IN THE SHOWER THE SHOWER CONTROLS WE BARELY FUNCTIONAL STIFF A BUTTON MISSING .BATHROOM LIGHT WAS TOO SESITIVE TO GOING OFF EITHER WHEN ON THE TOILET OR SHOWER.MY PLANS CHANGED I REPORTED BEFORE 10AM I DID NOT NEED SECOND NIGHT NO REFUND AND HOTELS SEEM TO HAVE SAME CLAUSE.FROM CARPARK TIGHT 30 FT SPIRAL STAIRCASE TO GET TO RECEPTION NO GOOD IF I HAD HEAVY BAGS OR ANY DISABILITY. AND ON MY OWN.
EDWARD, 2-night trip

8/10 Very good

Friendly staff ..compact but comfortable room. Apparent lots of work.been done ... some details still to go, my blind not working properly. Internet access didnt work. Breakfast like a farce..clearly not had 6 cooked breakfast orders before. Not enough cups; tea, and coffee and water not readily available. Milk for cereal seemed to be a problem. Despite this the staff were friendly they just hadnt planned how to serve.
Lesley Corke, 1-night trip

2/10 Poor

Eaten alive

I was absolutely eaten alive by bed bugs, had them jumping all over me in the night.
Mark, 1-night trip

4/10 Fair

Terrible, insects and lack of regard.

The room look like clean, but I can feel some insects on my body when I was sleep and I can see very small insects on my belongings. Window was very strange, It will hit the body when opened. It will hurt when careless. No staff stay in reception, customer needs to ring someone to open the entrance door. Customer need to climb stair from car park to lobby, don't carry anything, it very inconvenient.
1-night trip

2/10 Poor

Do not stay

I registered my car on their ipad at reception, but have still received a fine for staying in the car park. Tried to contact the hotel, but have been completely ignored....
2-night trip

10/10 Exceptional

Great location

Great location, close to shops, restaurants etc. Room was good size, clean and well maintained.
Francis, 2-night trip

10/10 Exceptional

Good
Fatai, 1-night trip

2/10 Poor

No mobility & disabled access. No elevator. Very noisy area. Tiny rooms. Very old building, unfitted for hotel lodger. Very dirty old narrow garage.
DAVIES, 1-night trip

8/10 Very good

Great room, fantastic restaurant

Really large triple/family room, could have got another bed or two in and still had space to wonder about. Comfy bed, good bathroom, breakfast didn't start til 7.30 so had to miss that as I had an early start, however, they also have a restaurant next door, had a very tasty curry. Will be back, not very much onsite parking but plenty of free street parking out front that is free 7pm til 8 am. Will be back if i'm in the area, hopefully not such an early start so I can try the breakfast, hope it's as good as the curry.
Simon, 1-night trip

2/10 Poor

Looks really good from the outside and on the pictures, but it’s an absolutely hell hole
Mark, 1-night trip

4/10 Fair

Empty reception area

The check-in and out time was too long. There’s no one fixed in the reception so you just have to keep waiting and waiting. You may have a tired day already and come up with this kind of no mans land is absolute terrible.
1-night trip

4/10 Fair

Disappointing

Parking validation tablet didn't work, worn out mattress, cracked shower tray didn't drain very well, dirty carpets.
Andrew, 1-night trip

6/10 Good

Everything was perfectly ok for a reasonable and good value overnight stay - the room was clean and had everything needed but the mattress was very uncomfortable indeed, needs replacing. Sadly I had a poor night's sleep due to mattress being long past its use by date. A shame because everything else was ok.
Sarah, 1-night trip

8/10 Very good

Very nice polite staff and friendly service.
jeffrey, 2-night trip

2/10 Poor

Rooms advertised is not the room you will get

The photo that was advertised was ABSOLUTLEY NOT THE SAME ROOM THAT WE HAD - IT WAS A SHOE BOX AND I WOULD RECOMMEND ANYTONE STAYING THERE PLEASE, PLEASE DOUBLE CHECK BEFORE YOU EVEN CONSIDER THIS PLACE WHAT ELSE DO YOU WANT ME TO SaY !
Jackie, 1-night trip

4/10 Fair

Sadly deceiving..

Disappointed that this hotel is listed by hotels.com Having stayed at many, we were surpised to find this as poor as it was. No english-speaking night staff made communication difficult. We had two rooms, both of which smelled of the indian restaurant below. This isn't mentioned.
Mark, 1-night trip

2/10 Poor

Was supposed to be a soundproof room but you could hear everything outside of the room including the constant noise of traffic and people talking in the street and outside the room and the shower had only one temperature which was extremely hot and the temperature would not adjust. Other than that the room was clean and the bed was comfortable
Johnathan, 2-night trip

2/10 Poor

The room was a decent size but there was a strange smell in the room, the bathroom was very small and hard to manoeuvre around. There was a lot of mould around the seals in the shower. The bed had a large dent in the mattress and clearly needs replaced. The walls of the room need cleaned, tv remote was filthy. I only stayed because it was a single over night stay otherwise I would have found alternative accommodation.
1-night trip

2/10 Poor

Poor check in service, rooms had a bad smell and the bathroom was so small it was difficult to move around and get into the shower.
1-night trip

4/10 Fair

Not great at all.....

Got the impression that the hotel had just been renovated however there were still elements of the previous state....damp on the walls, dirty and insects crawling around in the bathroom.
Paul, 1-night trip

Additional information about Expedia Group