Nestled in the mountains, Alpen Resort & Spa Zermatt offers a serene retreat. Treat yourself to a massage at the spa, enjoy lunch and dinner at Restaurant Matterhorn, or unwind on the garden terrace. With an indoor pool, children's pool and playground for kids' delight.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Bar
Electric vehicle charging point
Ski facilities
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Indoor pool
Ski storage
Ski passes
Outdoor tennis court
Fitness center
Sauna
Steam room
Children's pool
Hot tub
For families (6)
Children's pool
Playground on site
Private bathroom
Separate sitting area
Television
Garden
The current price is AED 1,019
AED 1,019
AED 1,095 total
includes taxes & fees
Oct 26 - Oct 27
Why we love this property
Flavorful choices
The hotel boasts a restaurant serving international cuisine and a stylish bar. Culinary adventures begin with a complimentary buffet breakfast.
Dreamy room comfort
Transform sleep with hypo-allergenic bedding and blackout drapes. Indulge in mini-bar treats, then slip into a plush bathrobe on the balcony.
Work and wellness mix
This hotel balances business needs with a full-service spa experience. Tennis courts, sauna, and massage services await after productive meetings.
Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
Zermatt Visitor Center - 3 min walk - 0.3 km
Zermatt–Sunnegga Funicular - 5 min walk - 0.4 km
Zermatt - Furi - 11 min walk - 1.0 km
Zermatt-Furi Gondola - 19 min walk - 1.6 km
Getting around
Sion (SIR) - 77 min drive
Zermatt (QZB-Zermatt Train Station) - 4 min walk
Zermatt Gornergratbahn Station - 4 min walk
Zermatt Station - 5 min walk
Restaurants
McDonald's - 6 min walk
Le Petit Royal - 6 min walk
Restaurant Derby - 6 min walk
Golden India - 5 min walk
Schweizerhof Kitchen - 6 min walk
About this property
Alpen Resort & Spa Zermatt
Alpen Resort & Spa Zermatt offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Guests can indulge in massages at the spa, and international cuisine is served at Restaurant Matterhorn, which is open for lunch and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights. Fellow travelers say great things about the helpful staff.
At a glance
Hotel size
26 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 16
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Pets
Pets allowed (dogs only)*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Electric vehicle charging point on site
Offsite parking within 3 mi (CHF 12 per night); discounts available
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–11 AM
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children's pool
Playground
What to do
Ski passes
Pool table
Bicycle rentals nearby
Hiking/biking trails nearby
Ski lessons nearby
Snowboarding nearby
Working away
24-hour business center
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Ski storage
Facilities
3 buildings/towers
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An indoor pool
Arcade/game room
Full-service spa
Hot tub
Outdoor tennis court
Sauna
Steam room
Accessibility
Elevator
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Balcony or patio
Separate sitting area
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Dining
Restaurant Matterhorn - This restaurant specializes in international cuisine and serves lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities or services will be unavailable from November 3 2025 to November 7 2025 (dates subject to change):
Hot tub
Swimming pool
Pets
Pets are allowed for an extra charge of CHF 15 per pet, per night
Parking
Parking is available nearby and costs CHF 12 per night (16404 ft away)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Also known as
Alpen Resort
Alpen Zermatt
Alpen Resort Zermatt
Alpen Resort Spa Zermatt
Alpen & Spa Zermatt Zermatt
Alpen Resort & Spa Zermatt Hotel
Alpen Resort & Spa Zermatt Zermatt
Alpen Resort & Spa Zermatt Hotel Zermatt
Frequently asked questions
Does Alpen Resort & Spa Zermatt offer free cancellation for a full refund?
Yes, Alpen Resort & Spa Zermatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Alpen Resort & Spa Zermatt?
Yes, there's an indoor pool and a children's pool. The pool will be unavailable from November 3 2025 to November 7 2025 (dates subject to change).
Are pets allowed at Alpen Resort & Spa Zermatt?
Yes, dogs are welcome. There's a charge of CHF 15 per pet, per night. Food and water bowls are available.
Is parking offered on site at Alpen Resort & Spa Zermatt?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Alpen Resort & Spa Zermatt?
Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Alpen Resort & Spa Zermatt and nearby?
Practice your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Alpen Resort & Spa Zermatt also has an indoor pool, a sauna, and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Alpen Resort & Spa Zermatt?
Yes, Restaurant Matterhorn offers international cuisine.
Does Alpen Resort & Spa Zermatt have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Alpen Resort & Spa Zermatt like?
Alpen Resort & Spa Zermatt is a short 4-minute walk from Zermatt (QZB-Zermatt Train Station) and 8 minutes' walk from Zermatt–Sunnegga Funicular.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.