Does P.C. Boutique H. Napoli Centro by ClaPa Group Dislocated Hospitality offer free cancellation for a full refund?

Yes, P.C. Boutique H. Napoli Centro by ClaPa Group Dislocated Hospitality does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at P.C. Boutique H. Napoli Centro by ClaPa Group Dislocated Hospitality?

No, unfortunately, but there's discounted parking nearby.

Is airport shuttle service offered by P.C. Boutique H. Napoli Centro by ClaPa Group Dislocated Hospitality?

Yes, an airport shuttle is available. The charge is EUR 30.00 per vehicle one way.

What are the check-in and check-out times at P.C. Boutique H. Napoli Centro by ClaPa Group Dislocated Hospitality?

Check-in start time: 3:00 PM; Check-in end time: 9 PM. There's a charge of EUR 35 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

P.C. Boutique H. Napoli Centro by ClaPa Group Dislocated Hospitality, Naples: Hotel Reviews, Rooms & Prices

Q: Are pets allowed at P.C. Boutique H. Napoli Centro by ClaPa Group Dislocated Hospitality?

Yes, dogs are welcome. There's a charge of EUR 35 per pet, per night. Service animals are exempt from fees.

6/10 Good

May 22, 2025

Room was nice. Check-in is a inconvenient process.

Rebekah, 1-night trip

6/10 Good

Jun 30, 2024

We had a pretty good stay. Good location and really nice with the AC. Downside is that the reception is far from the rooms and that they charge you pretty much for the cleaning and then some cost for the booking site so look that up before booking. Overall it was a good stay!

3-night trip

4/10 Fair

May 25, 2024

The room was clean and tidy . However, there was a strong smell of sewage inside the room , which made it unbearable to sleep in during night .

Mary, 1-night trip

2/10 Poor

Jun 2, 2024

Traveler, Beware!

Be warned: This hotel is not located at the address it claims. If you get there, they direct you to the "annex location" which you need a code to enter. They don't give you the code, and when you text them, they want to send you to a THIRD location. All of this in busy, downtown Napoli where driving is difficult. The locations are half a mile apart, so walking isn't a good option either. The people who run the restaurant next to the second location said that they are the only hotel in Napoli who behaves like this. We ended up just giving up and leaving town because the third location was just to get information for the second location, and we'd had enough. Now the hotel won't refund the room we never even got to see!

Elysabeth, 1-night trip

2/10 Poor

Jul 23, 2024

DO NOT BOOK WITH THIS COMPANY! SCAM ALERT! I checked out May 28th, and it is now July 23rd. I have not received my deposit back. I messaged the company directly prior to even staying at the hotel. Unfortunately, I had no other choice but to stay as I had already reserved the room. The company responded to my concern by blaming me for booking with them. They didn’t care about who received their deposits or not, and they could not answer why they need to hold deposits for so long after guests have checked out. They even referred to customers as greedy because they could book the hotel cheaply. This leads me to believe that the deposit is intentionally treated as additonal income for them. This company does not return your $200 security deposit. They also make it their policy to intentionally hold your deposit for 15 to 30 working days. Why would a company need to hold your deposit that long? Most likely, this is the time needed for you to not to be able to dispute the charge with the bank. If you have not received your deposit, please email me at simplifyacct@gmail.com. I will be pursuing a complaint.

Britney, 5-night trip

2/10 Poor

Oct 3, 2025

Richiesti 200€ aggiuntivi al ceck in come caparra, dalle recensioni raccontano che non vengono mai restituiti.

Raffaele, 2-night trip

2/10 Poor

Sep 24, 2025

Misleading ad and horrible service, dirty room

Adress in the ad is not the same as the hotel, dirty room and service that seemed like they wanted to argue. Still haven’t gotten back my deposit after 14 days, havent heard from them. Will never book here again

Vilde, 2-night trip

2/10 Poor

Sep 12, 2025

There was no hotel. They want 300€ for a pre paid

It was a disaster. There was no hotel. Just an office where they wanted 300€ more. Flag. They only took cash. This is for a previously paid in full hotel room. They would not disclose where the hotel was until you paid. There is no telling where i would have been sent. Probably a dump hostel instead of the 3☆ hotel I paid for. It was almost 21:00, in the slums of Napoli, I had luggage and no where to go. Back to the train station to Caserta. A beautiful place. That whole affair was a scam. Stay clear, I was not the only one. There were several of us in that boat. Scam.

James, 3-night trip

8/10 Very good

Jul 15, 2025

For a new traveller, using the QR code to check in and having to check in at a different address to the venue was a bit of a challenge. I couldn't find the check in address to check out and the process was a bit daunting. There were many people who were unaware of the requirement to provide a EU200 security deposit that would not be refunded until two weeks after checking out and were upset about the rule.

Tracy, 2-night trip

4/10 Fair

Jul 9, 2025

I didn't read the other reviews closely, and I thought they were simply describing a cheap hotel. This was far worse. The policies of this hotel are scam-adjacent, and everyone I met who was staying there was very unhappy with their treatment. They refused to give me the room I booked (different address and different amenities)

Michael, 4-night trip

10/10 Exceptional

Jun 26, 2025

hi the property was fantastic very easy instructions aye had the room with jet tub what was a good option whilst out on the feet all day

paul, 3-night trip

2/10 Poor

Jun 19, 2025

Had to walk

Hunter, 2-night trip

2/10 Poor

Jun 17, 2025

The check in is very far away from the actual lodging place, not to mention check in people were extremely rude. The place wasn't clean and they wouldn't give back deposit for some reason. Felt like scam.

Yoo Jin, 1-night trip

2/10 Poor

Jun 5, 2025

Cant tell you about the property as I could not afford to stay there with all the add on`s

Stephen, 2-night trip

8/10 Very good

Jun 4, 2025

Localização boa. Sem luxo, porém bastante funcional.

Adriane, 5-night trip

2/10 Poor

Jun 1, 2025

Cobran 20

Adolfo, 1-night trip

2/10 Poor

May 15, 2025

I took the following notes: Cons: They come in without knocking No hand soap Hard bed No warm water Lots of mosquitoes Annoying flickering light Pros: Clean Really good blinds. Kept all the light out.

2-night trip

8/10 Very good

Mar 25, 2025

I give this hotel room a mixed review. Overall, I think it was about a 7/10. For a simple room and price range it was not too bad.

Francis, 7-night trip

4/10 Fair

Mar 2, 2025

L aria condizionata non funzionava in una serata fredda e ció ha reso tutto molto spiacevole

federica, 1-night trip

2/10 Poor

Dec 20, 2024

Me han timado me hicieron pagar 200€ de financia que en teoría te los devolvían en 30 días que ya me parecía raro pero como era ya de noche los pagué y ahora han pasado ya casi dos meses y no me quieren contestar les peto a mensajes y no contestan

2/10 Poor

Nov 4, 2024

scam

Nils, 1-night trip

2/10 Poor

Oct 6, 2024

Ekstremt dårlige innsjekning

Hotellet hadde resepsjon flere kilometer fra rommene Link til elektronisk innsjekking virket ikke Innsjekking og transport til og fra distansert resepsjon tok 70 min og kostet 35 Euro

Geir, 1-night trip

2/10 Poor

Oct 4, 2024

I booked the day before. After locating the property from a back alley. Standing at the 3rd floor doorway, there was only a locked door and a qr code to scan. No staff, no reception, nothing. A staff member happened to arrive and unlocked the door but refused me entry. It was about 12:30 and she communicated 3pm check in. I tried to convey that my phone could not access the qr link and asked if i could leave my 50 kilos of baggage. I was told no, which is very unusual. I returned at 3 pm to find the exterior doors to the building closed and locked. I buzzed, called the # for assistance, attempted to message, without success. There is no onsite staff or assistance. Later at another accommodation and with wifi assistance, I located emails regarding remote check in procedure (probably what the qr link would have explained, if I'd had wifi to be able to access it). All staff, reception, and service are not on site and are remote. I was not aware I was required to access email, to check in. This process is new to me, foreign and frustrating. I've requested a refund and this is the 3rd day that I have not seen an email reply. Good thing this email reply isn't the check in process, it wouldn't have arrived until after my stay is over!

will, 3-night trip

2/10 Poor

Sep 30, 2024

La struttura non corrisponde affatto alle foto presenti online. Il letto è usurato, il bagno scrostato. Il palazzo in cui si trovano alcune delle camere (tra cui la mia) è fatiscente. Il personale è del tutto assente e per nulla disponibile. Vengono addebitati costi mai indicati nel preventivo, senza alcuna giustificazione. Sconsiglio vivamente!

Maddalena, 2-night trip

2/10 Poor

Sep 4, 2024

ARNAQUE ATTENTION A VOTRE ARGENT

horrible, à commencer à l'arrivée. L'adresse fournie n'est pas dutout celle du site internet, mais une accueil pour payer une caution de 200€ pour une nuit d'un cout de 65€... La caution est encaissé!! scandaleux! Elle vous est soit disant restituée 30 jours après... je l'attends toujours... Ensuite une nouvelle adresse pour aller à la chambre d'hôtel... mais la encore une énorme déception, nous arrivons dans un quartier insalubre, des batiments qui sont visuellement pas sécurisés et des clochards partout en bas. Finalement ce n'est pas un hotel mais un b&b dans une colocation, une chambre à l'aspect propre, mais en fait pas dutout, à part les serviettes, au dessus de la chambre une fete de l'appartement au dessus j'ai cru assister à un concert de shakira en direct... bref. Je suis decue de P.C. Boutique H. Napoli Centro et du site internet hotels.com. C'est une honte, une arnaque. Mon ami et moi sommes parti à la première heure pour partir au plus vite de cet endroit.

coadic, 1-night trip

P.C. Boutique H. Napoli Centro by ClaPa Group Dislocated Hospitality

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Standard Double Room

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Superior Double Room

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Deluxe Double Room, 1 King Bed, Balcony

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Junior Suite, 1 King Bed, Balcony

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Superior Double Room, 1 Bedroom, City View, Annex Building (Vico Giardinetto 84)

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Superior Room, Annex Building (Vico Giardinetto 84)

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Superior Room, Annex Building (P.za Dante,Vico Carceri San Felice 13)

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Classic Room, Annex Building (P.za Dante,Vico Carceri San Felice 13)

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Deluxe Room, Annex Building (P.za Dante,Vico Carceri San Felice 13)

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Suite, Annex Building (P.za Dante,Vico Carceri San Felice 13)

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Junior Suite, 1 Bedroom, City View, Annex Building (P.za Dante,Vico Carceri San Felice 13)

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Deluxe Room, Annex Building (Corso Umberto I, 311)

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Family Room, Annex Building (Corso Umberto I, 311)

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Exclusive Suite, Annex Building (Corso Umberto I, 311)

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View all photos for Deluxe Double Room, City View, Annex Building (Piazza Mercato, 45)

Deluxe Double Room, City View, Annex Building (Piazza Mercato, 45)

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Standard Room, Annex Building (Piazza Mercato, 45)

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Studio Suite, Hot Tub, Annex Building (Piazza Mercato, 45)

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View all photos for Classic Room, Annex Building (Classic Room (Corso Umberto 311)

Classic Room, Annex Building (Classic Room (Corso Umberto 311)

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Double room sea view

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Double room lateral sea view

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View all photos for Deluxe Room - Annex Building - VIA DEPRETIS 88

Deluxe Room - Annex Building - VIA DEPRETIS 88

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Economy Triple Room, Annex Building- Via Del Chiostro 25

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Double room deluxe city view vico freddo

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View all photos for City Room, 1 Bedroom, City View, Annex Building (Vico Giardinetto 84)

City Room, 1 Bedroom, City View, Annex Building (Vico Giardinetto 84)