Is parking offered on site at ZZZleepandGo MXP?

Sorry, there's no onsite parking at ZZZleepandGo MXP.

What are the check-in and check-out times at ZZZleepandGo MXP?

Check-in start time: 8 PM; Check-in end time: 8:00 AM. Check-out time is 8 AM. Express check-in and check-out are available.

ZZZleepandGo MXP, Milan: Hotel Reviews, Rooms & Prices

6/10 Good

Mar 12, 2023

Practic but noisy

It's really practic and good idea this kind of places inside the airport, but in Malpensa is put in a wrong place: noisy, with people messing around during all the night, and also speaking close to your capsule and It's not insonoritzate. Positive thing, is to have a Whatsapp number to resolve your check-in problems.

Dani, 1-night trip

4/10 Fair

Feb 12, 2024

Hard to find

I arrived early hours in the morning at 3am with no no instructions on where to find the pods or no signs up to where to go and not anything open to ask anyone spent 45 minutes walking around I did find a cafe that open up with with broken English she pointed me in the right direction. The touch screen was broken so could not turn the lights off and it was very very noisy cannot get any sleep

Ashley, 1-night trip

2/10 Poor

Sep 30, 2023

0/5 Do not recommend

I could not even access the capsule. I spoke with the agent and she did not seem knowledgeable about the check in process because she kept trying to have me troubleshoot in ways that were not even possible with the system. She tried to change the check in phone number and it still did not work. Eventually, she told me to just "walk away and try again later". I ended up having to go to a totally different hotel. I contacted Hotels.com for a refund and it was denied because they state that the hotel doesn't have record of me calling them for assistance. I have now emailed the hotel with a screenshot of the WhatsApp phone call record. Hotels.com unhelpfully explained it was a nonrefundable reservation - but in that case I expect to be able to actually access the capsule. Save yourself the effort and lost money, pay a little more for a professional hotel near the airport, not the capsule.

Baye, 1-night trip

2/10 Poor

Mar 21, 2024

Lo schermo non funzionava e non rendeva possibile la gestione interna della cabina. Per spegnere la luce ho dovuto contattare l'assistenza, ma non sono riusciti a risolvere il problema allo schermo. Di conseguenza, per tutta la notte abbiamo avuto il tettuccio aperto e lo schermo in panne. Esperienza terribile e stiamo ancora provando ad ottenere un rimborso. Expedia poco collaborativo.

ANTONELLA, 1-night trip

2/10 Poor

Feb 10, 2024

正しいパスワードで解錠できなかった。

Yasuhisa, 1-night trip

8/10 Very good

Oct 24, 2023

Un po’ cara, ma molto comoda se non ci sono i mezzi

Jessica, 1-night trip

6/10 Good

Oct 23, 2023

Very convenient location. It is located in the airport so it is noisy— to be expected. Contrary to advertising, there are no sheets. Just a torn rubber coated mattress.

Debra, 1-night trip

2/10 Poor

Oct 14, 2023

Dont throw your money away

Dont bother wasting your money sleeping here. Neither the door or the window worked , texted them and they said there is nothing they can do and to send a complaint email but no one replied back. Hotel.com didn’t help with a refund either and told us to talk to the hotel. Trust me there would be no difference between sleeping on the floor in the airport or in this capsule.

Antonia, 1-night trip

2/10 Poor

Jun 25, 2023

Not recommend at all!

The hotel is self check in. No staff there. I encountered the password issues and the help desk hotline is not 24/7 that I only could stay in the airport without rest. I left message in the official website and no one answer yet. The check in time start at 8 pm, when I found there was no way I could sleep in the hotel it was too late for me to go back city to find the alternative!

1-night trip

4/10 Fair

Jun 22, 2023

O ecrã no interior da cápsula estava avariado, não permitindo desligar as luzes no interior nem fechar o teto, tive que dormir com a luz ligada a noite toda e a ouvir todo o ruído no exterior à cápsula, tendo sido uma noite muito mal dormida.

1-night trip

4/10 Fair

Mar 24, 2022

Utile se funzionasse

Non funzionava il touch screen interno quindi le poche ore di riposo sperate non sono arrivate perché con la il riflesso in faccia

Leonardo, 1-night trip

2/10 Poor

Aug 3, 2020

As cápsulas não estão em funcionamento, em virtude da pandemia. Reservei, paguei e não usufruí.

Francine, 1-night trip

4/10 Fair

Feb 3, 2020

Complicated check-in and noisy but decent sleep

You need your phone number to check-in through a screen... but it did not work! The "hotel" doesn't have after-hour customer service, so I ended up calling hotels.com which told me to use a different phone number (never heard before!) as a chek-in code. Why wasn't this included in the confermation email? Moreover: decent hotel pod in a noisy point at the airport (close to the bathroom), and no noise insulation.

1-night trip

10/10 Exceptional

Dec 24, 2019

Comodissimo con un volo al mattino presto. La capsula é spazioso e il letto non é male

1-night trip

2/10 Poor

Oct 24, 2019

PESIMA ELECCION

Fatal. Ubicación bulliciosa, fue imposible dormir. Calor excesivo dentro de la cápsula. No lo recomiendo a nadie.

Luis, 1-night trip

6/10 Good

Aug 8, 2019

英語かイタリア語でのやり取りができないならチェックインできないリスクあり

チェックインのやり方のメールが来るとのことだったが最後まで知らされなかった。入口で画面に従って携帯の番号を入れたが認識されずスタッフに電話で連絡したところHotels.comを通した予約だどたまに起こることらしく代わりの番号を教えてもらい漸く入れた。あと深夜に近くで床の張替え作業をしていて非常にうるさかった。

Yoshinori, 1-night trip

6/10 Good

Jun 10, 2019

I stayed twice in a few days. After the first visit I reported some issues. The main one being that the roof panel did not close when I selected that. This means the there was nothing to stop/reduce noise or shut out the light in the terminal building. I received no reply to my report and was allocated the same unit (number 3) the next time and no repairs had been made. There is no pillow just a slight rise in the mattress level where the head goes and I had to use a towel to sleep on. There are no covers and no control of the temperature which is the ambient temperature of the terminal building. I did not realise the Terminals were so far apart and required a bus transfer. There are no signs in the terminal to find the units and a check-out time of 08:00 is too early.

Giorgio, 1-night trip

8/10 Very good

May 31, 2019

이른아침 비행일정 있는 사람에게 추천

아침일찍 비행기라 노숙보단 캡슐호텔이 나을거같아서 예약했는데 시끄러운거 말곤 좋음. 짐 안전하게 보관 할 수있다는 것이 가장 좋음. 위치는 체크인카운터1-3가는길에있음. 숙박당일 메일로 체크인-아웃 하는 법 알려줌. 새벽에 중앙역에서 오기 그렇다 하는 사람들에게 추천함.

종훈, 1-night trip

8/10 Very good

Apr 14, 2019

convenient, inexpensive, basic accommodations

Great option for those with an early morning flight. Accommodations are minimal, but sufficient. Location was right next to a public toilet, so relatively convenient. Ear plugs recommended as you have the background airport noise. CHECK-IN was a bit cryptic. You'll need the phone number the reservation was booked with (without the country code, i.e. 10 digits for US numbers) and this will be your code for entry and exit. I had to try two "cabins" before I was able to Check-in, and the error messages were not very helpful. There is 24/7 phone support available (I got in without using that), so while I would recommend ZZZleepandGo in general, you need to be able/prepared to call phone support. [The airport has free wifi, so you can phone if your phone supports e.g., Skype or similar.]

Fredrick, 1-night trip

4/10 Fair

Apr 14, 2019

設備と値段が合っていない

他の人が記載している通り、とても分かりにくい場所にある。詳しく書くと、ターミナル1(出発階)のチェックイン4の近くにあるカフェの奥の通路(チェックイン1〜3 への通路)にある。トイレは真横。シャワーなし。チェックイン後も何度も出入りは可能だが、チェックアウトをし忘れると罰金。隣の部屋の人の声が全部丸聞こえ。空調がずっとONで、調整不可なので、とても寒くて寝られなかった。当時の外気温は0度。掛け布団ないなら、せめて空調調整させてほしい。セキュリティのある壁付きベンチという感じ、そのわりには値段が高い。チェックインが深夜だったので、どうやるのか不安で確認メールを送ったが「前日にメール送るのでそれを見ろ」と返信来ただけでなにも説明なし。案の定メールも来ず。チェックインは、予約時の自分の番号だった。イタリアは夜のシャトルバスは時間通りに来ないので、離れたホテルに行くよりは良いが、深夜便or早朝便の人以外にはオススメしない。 It's in a very confusing place, as described by others. And there is no explanation about how to check-in etc. The location is in the aisle in the back of the cafe (passage to check-in 1 to 3) near the check in 4 of Terminal 1 (departure floor). The toilet is right beside. There is neither a comforter nor a shower. You can in and out again after check-in. enter the reservation number. The voice of the person in the next room can be heard well. The air conditioning was on all the time, so I couldn't adjust it, so it was very cold and I couldn't sleep. The outside temperature at that time was 0 degrees. If there is no comforter, let me at least adjust the air conditioning. It feels like a walled bench with security, but it's expensive. As check-in was at midnight, I sent a confirmation e-mailabout how to do it, but I received a reply saying, "Look at it as I sent an e-mail the day before." No explanation. I didn't even get a definite email. I don't recommend it for people other than late-night flights or early-morning flights.

1-night trip

6/10 Good

Apr 13, 2019

Hotels.comの対応に気をつけて。

チェックインは決められた部屋番号の端末に自分の携帯の番号を入力して、パスポートをスキャンして終わりです。予約時に適当な携帯番号を入力していたら大変な事になったでしょう。Hotels.comはこの施設に関しては何もしてくれないので、気をつけましょう。自分で対応しろと言われます。私は、何も知らないまま、行きました。公衆電話がたくさんあるので電話できました。１€で電話できます。何枚かもっていた方が良いでしょう。とても親切でゆっくり英語を話してくれたので、問題なくチェックインできました。後の詳しい事は中のタッチパネルで問題解決できます。Wi-Fiは良いです。

yoshiharu, 1-night trip

6/10 Good

Feb 2, 2019

Pack your pillow and blanket.

Wish there was a blanket!

Marcia, 1-night trip

8/10 Very good

Jan 20, 2019

Very hard mattress and lack of pillow

The pillow was non existent and the ventilation was not good...warm temp

James, 1-night trip

8/10 Very good

Jan 17, 2019

notte in aeroporto

soluzione originale per chi viaggia da solo e deve trascorrere la notte a Malpensa senza spostarsi .. ( in taxi visti gli orari di atterraggio e ripartenza)..

felice, 1-night trip

8/10 Very good

Nov 12, 2018

No hubo alguien que me pudiera apoyar y cambiaron mi hora de entrada sin yo saber

Monica, 1-night trip

ZZZleepandGo MXP

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Basic Single Room (Capsule - Public Bathroom in Apt)

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