Skip to main content
Beginning of main content

Cititel Express Penang

3.0 star property
City-center hotel, steps from KOMTAR

Choose dates to view prices

In the heart of Downtown George Town, Cititel Express Penang offers a vibrant retreat. Enjoy dry cleaning services, indulge in delicious meals at the restaurant and stay connected with in-room WiFi. Guests appreciate the helpful 24-hour front desk staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • 24/7 front desk
  • Laundry facilities
  • Free parking
  • Non-smoking
  • Air conditioning

Main amenities (9)

  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
  • Minibar
  • LCD TV
The current price is AED 149
AED 171 total
includes taxes & fees
Nov 15 - Nov 16

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Minibar
Coffee/tea maker
In-room safe
Daily housekeeping
Laptop workspace
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Minibar
Coffee/tea maker
In-room safe
Daily housekeeping
Laptop workspace
  • Sleeps 2
  • 1 Twin Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, laptop workspace

Family Room

Highlights

Soundproofed
Air conditioning
LCD TV
Minibar
Coffee/tea maker
In-room safe
Daily housekeeping
Laptop workspace
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Minibar
Coffee/tea maker
In-room safe
Daily housekeeping
Laptop workspace
  • Sleeps 2
  • 1 Twin Bed

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 4

View all photos for Standard Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

  • Sleeps 2

View all photos for Standard Queen Room Non smoking

Minibar, in-room safe, desk, laptop workspace

Standard Queen Room Non smoking

  • Sleeps 2

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2

View all photos for Superior Twin Room Non Smoking

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room Non Smoking

  • Sleeps 2

Standard Room

  • Sleeps 2

Similar properties

Rooftop pool
Le Dream Boutique Hotel
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 1,002 reviews
The price is AED 143
AED 165 total
includes taxes & fees
Nov 18 - Nov 19
Le Dream Boutique Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
123, Lebuh Noordin, George Town, 10300

What's nearby

  • 1st Avenue Mall - 2 min walk - 0.2 km
  • The Top at Komatar - 3 min walk - 0.3 km
  • KOMTAR - 3 min walk - 0.3 km
  • Chit Tiau Lor Ban San - 7 min walk - 0.6 km
  • Georgetown UNESCO Historic Site - 10 min walk - 0.9 km

Getting around

  • Penang Intl. Airport (PEN) - 15 min drive
  • Penang Sentral - 28 min drive
  • Tasek Gelugor Station - 35 min drive

Restaurants

  • ‪Wembley Café - ‬1 min walk
  • ‪Chang Leong Nanyang Coffee - ‬2 min walk
  • ‪Lobby Lounge - ‬2 min walk
  • ‪Starbright Coffee - ‬1 min walk
  • ‪Cafe Jen - ‬2 min walk

About this property

Cititel Express Penang

When you stay at Cititel Express Penang, you'll be just a 5-minute drive from KOMTAR and Gurney Drive. You'll have free perks like WiFi and self parking. Also, Gurney Plaza and Penang Hill are within a short drive.

At a glance

DONE

Hotel size

    • 234 rooms
    • Arranged over 22 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Refundable deposits

  • Deposit: MYR 100 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

Policies

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Cititel Express Penang Hotel George Town
Cititel Express Penang Hotel
Cititel Express Penang George Town
Cititel Express Penang Hotel
Cititel Express Penang George Town
Cititel Express Penang Hotel George Town

Frequently asked questions

Does Cititel Express Penang offer free cancellation for a full refund?

Yes, Cititel Express Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Cititel Express Penang?

Sorry, pets aren't allowed.

Is parking offered on site at Cititel Express Penang?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Cititel Express Penang?

You can check in starting at 3:00 PM. Check-out time is noon.

What's the area around Cititel Express Penang like?

Cititel Express Penang is in Downtown George Town, a short 3-minute walk from KOMTAR and 12 minutes' walk from Georgetown UNESCO Historic Site.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Cititel Express Penang Reviews

Reviews

8.0

Very Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Location
Lobby
Amenities
Service staff
Bed
Food
Room service

Reviews

8/10 Very good

Great location.
Kwok Tim, 2-night trip

10/10 Exceptional

parking is ok
HOW KEONG, 1-night trip

8/10 Very good

Only thing, the staff never greets or acknowledge the guest
gulshan, 2-night trip

8/10 Very good

Thiss hotel the furniture is new.Bed is comfortable. The room is a bit small. Obdrsll is ok.
Chan, 3-night trip

8/10 Very good

Had a pleasant stay. Standard Toiletaries are provided will be best.
Cheoh Wang, 3-night trip

8/10 Very good

Clean and convenient location for transport and food. Check in at St Giles Hotel instead.
Suw Kunn, 5-night trip

6/10 Good

Staff need to improve their service level.

4/10 Fair

Non Return Back Hotel

The hotel lobby staff is not available due to water licking at the lobby hall. Bedsheet is dirty. No room services.
Chee Seong, 2-night trip

8/10 Very good

Room service only on alternate days. Free water arent able to be plenish daily. Same for toilet rolls & tissue paper. Have to get room service. Room is clean. Walkable to shopping ctrs & street hawkers. Linked to the wembley with good massage svc at its level 11
Poh Chin christo, 3-night trip

6/10 Good

The plus point of this hotel is location.

Total stayed 6 nights, 2 separate booking 4n + 2n 2nd day - got locked out fm my own room 3rd day - rushing out for my mum funeral, safe cant open. Lame reason was too many stuff in the safe (1 laptop, 1 ipad, 2 passports & prayer red pkts) 5th day - returned fm tiring prayer, got locked out fm room again. Reason was I supposed to checkout. I already extended & paid tourism tax on 2nd day of my stay
Lee, 4-night trip

6/10 Good

Bed sheet not changing and noisy rooms.
Bennett, 15-night trip

2/10 Poor

The sink was clogged. We told the staff, and they said they will send a maintenance staff to look at it but it was never done. We ended up asking to change to a different room on the following day. We came back one day and saw the door was left open and unlock after the room was made. We'll never consider Cititel Express in future.
Li Chin, 5-night trip

8/10 Very good

Overall good, room is a bit small
Victor, 1-night trip

6/10 Good

Overall good, room is a bit small for 2 person
Victor, 3-night trip

6/10 Good

I've previously enjoyed my stay at the Ipoh Cititel Express, so I decided to stay at the George Town branch. A little bit disappointed at the condition of my room, you can tell that while the room has indeed been refurbished, it is starting to show signs of wear. The towel railing in the bathroom is falling apart. The wallpaper is peeling. The air-conditioning may need servicing. The parking elevator always has a smell. And the towels also has a peculiar odour, making me question the hotel's cleanliness protocol. I also wouldn't recommend this hotel for light sleepers, as the walls, windows and doors are not at all soundproof. On top of being able to hear all the noise from the street level, I could hear the opposite room's early morning cellphone alarm which unfortunately rang for hours. If you do stay here, please stay as far away from the elevators as possible. As for everything else - reception was fine and courteous if a little clumsy during the check in process. Parking was straightforward and fairly easy to access. Rooms are a little bit tiny, but is adequate for a solo stay. Rooms are also equipped with most basic necessities, including kettle, mini fridge, hair dryer, towels, slippers, mugs, TV. The hotel is right opposite a mall. A bunch of eateries and cafes, 7-11, are all easily accessible by foot. Fairly central location and you can get to most of the famous spots easily. Overall, your mileage may vary. For me, this place is just fine, could have been better.
Joey, 3-night trip

6/10 Good

They don't have much. No restaurant nor swimming pool. It is small hotel and is dated. The room is okay but a bit small for us.
Man Fan, 5-night trip

8/10 Very good

Short stay at Penang for seminar

The room was clean and comfortable. Staff were very friendly. Location was great!
5-night trip

10/10 Exceptional

overall the the hotel was nice, there was good food around it and quite a central location to get to different places around Penang!
Benjamin, 3-night trip

10/10 Exceptional

Wonderful stay with very comfortable room and city view
Mathu Janaki, 1-night trip

6/10 Good

Small rooms and price. Good value.

Good central location between GAMA and 1st Avenue mall with coffee shops and restaurants nearby, or a short GRAB ride away. Rooms are clean, small and relatively comfortable. The price is reasonable for what you get. Maid service every other day. Staff was friendly and helpful.
M S, 3-night trip

8/10 Very good

GOOD LOCATION. FOOD IS WITHIN WALKING DISTANCE. FRIENDLY COUNTER STAFF. GOOD BUFFET BREAKFAST BUT NEED TO ADD ON.
Chan, 1-night trip

8/10 Very good

City Center

Convenient walking distance in city. Lots of good food
1-night trip

8/10 Very good

地點方便的住宿

位置方便，附近有7-11及餐廳，但設施比較舊。
1-night trip

8/10 Very good

Convenience but small. Near shops and shopping.
4-night trip

10/10 Exceptional

Percutian Kluarga yg best

Terbaik Selesa Ruang solat Ada sejadah Recommended
Nor Hayati, 1-night trip

Additional information about Expedia Group