The Level at Melia Castilla
4.0 star property
Hotel with 2 restaurants, connected to the convention center, near Plaza de Castilla
Choose dates to view prices
Photo gallery for The Level at Melia Castilla
Near the iconic Gate of Europe and Santiago Bernabéu Stadium, The Level at Melia Castilla offers a luxurious retreat with continental breakfast, swim-up bar, and a poolside location. Indulge in spa services like body scrubs or facials while staying connected with free in-room WiFi.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
- Electric vehicle charging point
- Bar
- Pool
- Connecting rooms available
- Gym
Main amenities (12)
Main amenities (12)
- Daily housekeeping
- 2 restaurants and bar/lounge
- 24-hour fitness center
- Self parking
- Seasonal outdoor pool
- Swim-up bar
- 24-hour room service
- Coffee shop/cafe
- In-room childcare
- Conference center
- 30 meeting rooms
- Terrace
For families (6)
For families (6)
- Children stay free
- Free cribs/infant beds
- In-room childcare (surcharge)
- Connecting/adjoining rooms available
- Private bathroom
- Television
The current price is AED 1,034
AED 1,034
AED 1,137 total
includes taxes & fees
Nov 23 - Nov 24
Why we love this property
Dive into bliss
The seasonal outdoor pool offers more than a swim. Guests can lounge on poolside chairs or enjoy onsite dining with a refreshing swim-up bar.
Dine your way
This hotel offers 2 restaurants, a cafe, and a bar for varied dining experiences. Free continental breakfast, plus vegan and vegetarian options.
Premium sleep comfort
Drift into dreamland on pillowtop mattresses with premium bedding. Blackout drapes ensure total darkness, while robes await after turndown service.
Room options
Check availability for these dates
Available filters for rooms
Showing 8 of 8 rooms
View all photos for The Level, Deluxe Room
The Level, Deluxe Room
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LED TV
Pillowtop bed
Premium bedding
- 26 sq m
- Sleeps 2
- 1 King Bed
View all photos for The Level, Premium Room
The Level, Premium Room
10.010.0 out of 10
Exceptional
4 reviews
(4 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LED TV
Pillowtop bed
Premium bedding
- 37 sq m
- Sleeps 2
- 2 Twin Beds OR 1 King Bed
View all photos for The Level, Junior Suite
The Level, Junior Suite
Highlights
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LED TV
- 50 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
View all photos for The Level, Grand Suite
The Level, Grand Suite
Highlights
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LED TV
- 63 sq m
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
View all photos for Castilla The Level
Castilla The Level
Highlights
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LED TV
- 75 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
View all photos for The Level, Family Room, Connecting Rooms
The Level, Family Room, Connecting Rooms
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LED TV
Pillowtop bed
Premium bedding
- 63 sq m
- Sleeps 3
- 1 King Bed and 2 Twin Beds OR 4 Twin Beds
View all photos for Room (Premium Triple Room The Level)
Room (Premium Triple Room The Level)
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
- 37 sq m
- 1 bedroom
- Sleeps 3
- 1 Double Bed and 1 Twin Bed
View all photos for Room (Family Communicated The Level 2+2)
Room (Family Communicated The Level 2+2)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LED TV
Blackout drapes/curtains
2 bedrooms
- 63 sq m
- 2 bedrooms
- Sleeps 4
- 1 King Bed and 2 Twin Beds OR 4 Twin Beds
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About the neighborhood
Calle del Poeta Joan Maragall, 43, Madrid, Madrid, 28020
What's nearby
- Plaza de Castilla - 8 min walk - 0.7 km
- Bernabéu Stadium - 11 min walk - 1.0 km
- Royal Palace of Madrid - 9 min drive - 6.1 km
- Puerta del Sol - 9 min drive - 6.1 km
- Plaza Mayor - 10 min drive - 6.5 km
Getting around
- Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive
- Madrid (XTI-Chamartin Train Station) - 20 min walk
- Nuevos Ministerios Station - 21 min walk
- Madrid Chamartín Station - 22 min walk
- Cuzco Station - 6 min walk
- Valdeacederas Station - 7 min walk
- Tetuan Station - 8 min walk
Restaurants
- Lobby Bar - 1 min walk
- Melia Castilla Breakfast Saloon - 3 min walk
- Distrito 798 - 2 min walk
- Pez Fuego - 4 min walk
- Miho Sushi - 3 min walk
About this property
The Level at Melia Castilla
The Level at Melia Castilla offers a great location, putting you within just a 10-minute walk of Paseo de la Castellana and Plaza de Castilla. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at L'Albufera Restaurant, which is one of 2 restaurants and serves lunch and dinner. Other highlights include a bar/lounge, a 24-hour fitness center, and a snack bar/deli. Fellow travelers love the helpful staff. Public transportation is just a short walk: Cuzco Station is 6 minutes and Valdeacederas Station is 7 minutes.
At a glance
Hotel size
- 84 rooms
- Arranged over 3 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
- Express check-in/out available
- Early check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Late check-out subject to availability
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- If you arrive at the property after hours, you'll need to check in at an alternate location: [Main Reception at Meliá Castilla]
- The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Onsite self parking (EUR 29 per day)
- Wheelchair-accessible parking on site
- Onsite parking limited
- Electric vehicle charging point on site
Other information
- Designated smoking areas
Property amenities
Food and drink
- Free continental breakfast 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
- 2 restaurants
- Bar/lounge
- Swim-up bar
- Coffee shop
- Coffee/tea in a common area
- Free daily reception
- 24-hour room service
- Snack bar/deli
Traveling with children
- Children stay free (see details)
- Childcare in room (surcharge)
- Children's menu
What to do
- Bicycle rentals nearby
Working away
- 30 meeting rooms
- Conference center
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Pool loungers
Facilities
- 1 building/tower
- Built in 1971
- ATM/banking
- Safe-deposit box at front desk
- Garden
- Terrace
- Fireplace in lobby
- Television in common areas
- 24-hour fitness center
- Seasonal outdoor pool
- Vegan dining options
- Vegetarian dining options
- Local culture & ecosystem education
- Double-glazed windows
- Comprehensive recycling policy
- No plastic soda bottles
- No plastic coffee stirrers
- No plastic drinking straws
- No plastic water bottles
- Banquet hall
- Reception hall
- Traditional architecture
Accessibility
- Elevator
- Wheelchair accessible
- Wheelchair-accessible parking
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Handrails in stairways
- Wheelchair-width doorways
Room amenities
Be entertained
- 32-inch LED TV
- Digital TV channels
Home comfort
- Climate-controlled air conditioning and heating
- Minibar
- Espresso maker
- Electric kettle
- Bathrobes and slippers
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
- Soundproofed rooms
- Turndown service
- Premium bedding
- Pillowtop mattress
- Free crib/infant bed
Freshen up
- Private bathroom
- Designer toiletries
- Hair dryer
- Towels
- Toilet paper
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Eco-friendly toiletries
- Energy-saving switches
- LED light bulbs
- Recycling
Special features
Dining
L'Albufera Restaurant - This restaurant serves lunch and dinner. A children's menu is available. Reservations are required.
Loby Café - Onsite café. Open daily.
La Terraza - This poolside restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Optional extras
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from September 1 to June 15:
- Swimming pool
Children & extra beds
- In-room babysitting is available for an extra charge
Parking
- Self parking costs EUR 29 per day
Pool, spa, & gym (if applicable)
- Pool access available from noon to 8:00 PM
- The seasonal pool is open from June 17 to September 01
- Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 18 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Level Melia Castilla Hotel
The Level at Melia Castilla Hotel
The Level at Melia Castilla Madrid
The Level at Melia Castilla Hotel Madrid
Frequently asked questions
Does The Level at Melia Castilla offer free cancellation for a full refund?
Yes, The Level at Melia Castilla does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Level at Melia Castilla?
Yes, there's a seasonal outdoor pool. Guests have pool access from noon to 8:00 PM.
Are pets allowed at The Level at Melia Castilla?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Level at Melia Castilla?
Yes. Self parking costs EUR 29 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at The Level at Melia Castilla?
Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
Is there an onsite casino at The Level at Melia Castilla?
No, this hotel doesn't have a casino, but Casino de Madrid (8-min drive) and Casino Gran Via (8-min drive) are both nearby.
What is there to do at The Level at Melia Castilla and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities like a seasonal outdoor pool, a 24-hour fitness center, and a garden.
Are there restaurants at or near The Level at Melia Castilla?
Yes, there are 2 onsite restaurants, featuring poolside dining.
What's the area around The Level at Melia Castilla like?
The Level at Melia Castilla is a short 6-minute walk from Cuzco Station and 12 minutes' walk from Bernabéu Stadium.
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