5 Star Hotels in Santurce

"I love this place"

"At first I was terrified about the area and did not feel safe. Then there’s my code to the entrance did not work but the representative that I spoke to every time I had an issue he was so professional and sooo amazing at what he does!!! He took care of everything I complained about… first it was the code then the first room they gave me was sooo closed in and I had to explain to him that I suffer from anxiety and depression and have been going through a lot and this is why I took this short vacation just get a break and there wasn’t no small fridge or microwave or closet or dresser and I felt sooo trapped. Also no elevator which was so inconvenient because we had to go to the third floor with our luggage’s and so I called him and told him that I couldn’t stay there for all these reasons and he took care of me and moved me to a lovely floor and room. I loved it!!! Very beautiful and clean and everything is so close and convenient but then my toilet was getting clogged but then it started working. I would definitely recommend this place if you’re staying for a short vacay or trip. The representative made everything perfect for my daughter and I. Very very professional and understanding and well mannered. So thank you for making my stay perfect with all you did!!!"

"Parking on concert days gets shared with outside people that are not staying at the hotel. They should use at least one lot for the hotel customers staying so they don’t have a hassle looking for one."

"Excelente como siempre"

"Great hotel. (An oldie but a goodie!) In a fabulous location."

"Staff is always amazing. Property is always clean "

"Spotless Hot tub. Excellent Sorrounding area."

"Every tu good "

"Amazing beach view room. Clean room, excellent staff & service. Accommodating, delicious food, walking distance to shops, restaurants and entertainment! My wife and I don’t want to leave. "