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Arcadia Surabaya by Horison

3.5 star property
Hotel with restaurant, near Tunjungan Plaza

Choose dates to view prices

Photo gallery for Arcadia Surabaya by Horison

Exterior
Lounge
Interior entrance
Buffet
Deluxe Double Room Single Use, 1 King Bed | In-room safe, desk, rollaway beds, free WiFi
Located in Surabaya, Arcadia Surabaya by Horison is where modern comfort meets warm hospitality. Start your day with a delicious buffet breakfast and stay connected with free in-room WiFi, then unwind at the restaurant or take advantage of dry cleaning/laundry services.

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry facilities
  • 24/7 front desk
  • Non-smoking
  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Conference space
  • Concierge services
  • Free newspapers in the lobby

Feel at home (6)

  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Dry cleaning/laundry service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, rollaway beds, free WiFi

Standard Twin Room

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Private bathroom
Electric kettle
Free bottled water
Cable channels
Laptop-compatible safe
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, rollaway beds, free WiFi

Standard Double Room

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Private bathroom
Electric kettle
Free bottled water
Cable channels
Laptop-compatible safe
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room Single Use, 1 King Bed

Deluxe Double Room Single Use, 1 King Bed | In-room safe, desk, rollaway beds, free WiFi

Deluxe Double Room Single Use, 1 King Bed

Highlights

Air conditioning
LED TV
Private bathroom
Electric kettle
Free bottled water
Cable channels
Laptop-compatible safe
Desk
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room, 1 Queen Bed

In-room safe, desk, rollaway beds, free WiFi

Superior Double or Twin Room, 1 Queen Bed

Highlights

Air conditioning
LED TV
Private bathroom
Electric kettle
Free bottled water
Cable channels
Laptop-compatible safe
Desk
  • 2 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby
KHAS Surabaya Hotel
  • Free parking
  • Laundry facilities
KHAS Surabaya Hotel
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About the neighborhood

Map
Jalan Rajawali No. 9-11, Surabaya, East Java, 60175

What's nearby

  • Red Bridge - 5 min walk - 0.4 km
  • Chinatown - 9 min walk - 0.8 km
  • Pasar Atum Mall - 13 min walk - 1.2 km
  • Heroic Monument - 13 min walk - 1.2 km
  • Ampel Mosque - 14 min walk - 1.2 km

Getting around

  • Surabaya (SUB-Juanda) - 45 min drive
  • Surabaya Gubeng Station - 16 min drive
  • Tandes Station - 20 min drive
  • Surabaya Pasar Turi Station - 25 min walk
  • Surabaya Kota Station - 14 min walk

Restaurants

  • ‪Nude Coffee - ‬5 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Rumah Makan Laksana Jaya - ‬3 min walk
  • ‪Circle K - ‬3 min walk
  • ‪L'cost - ‬3 min walk

About this property

Arcadia Surabaya by Horison

Arcadia Surabaya by Horison puts you just a 5-minute drive from Tunjungan Plaza. Guests will have free perks like WiFi and self parking. Public transportation is close by: Surabaya Kota Station is just 14 minutes by foot.

At a glance

DONE

Hotel size

    • 136 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 84700 for adults and IDR 42350 for children

Children & extra beds

  • Rollaway beds are available for IDR 171488.0 per day

Policies

This property accepts credit cards.
Credit cards accepted: Visa, Mastercard

Also known as

Arcadia Surabaya
Arcadia Surabaya Horison Hotel
Arcadia Horison Hotel
Arcadia Surabaya Horison
Arcadia Surabaya Hotel
Arcadia Surabaya by Horison Hotel

Frequently asked questions

Does Arcadia Surabaya by Horison offer free cancellation for a full refund?

Yes, Arcadia Surabaya by Horison does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Arcadia Surabaya by Horison?

Sorry, pets aren't allowed.

Is parking offered on site at Arcadia Surabaya by Horison?

Yes, there's free self parking.

What are the check-in and check-out times at Arcadia Surabaya by Horison?

You can check in starting at 2 PM. Check-out time is noon.

Are there restaurants at or near Arcadia Surabaya by Horison?

Yes, there's an onsite restaurant that offers local and international cuisine.

What's the area around Arcadia Surabaya by Horison like?

Arcadia Surabaya by Horison is a short 11-minute walk from Chinatown and 16 minutes' walk from Ampel Mosque.

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Arcadia Surabaya by Horison Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

8/10 Very good

Check in was slow because the rooms were not ready (although we arrived way past 2.00 pm) and we were only given an extra bed on the 2nd day. The rest were ok - breakfast aplenty and kitchen staff were very helpful. Perfect location (public transport just across the hotel). Will stay again for sure.
Elma, 6-night trip

6/10 Good

All staff members are friendly.

Hotel very close to public transport, room was clean. I do recommended to everyone
6-night trip

6/10 Good

A short stay.

Value for money.

6/10 Good

Hotel dekat perak

Akses hotel dekat dengan perak juga dekat ke arah pasar genteng pusat untuk beli oleh oleh disurabaya,selain itu juga dekat dengan stasiun pasar turi.tapi sayang kamar mandi airnya sering menggenang...

10/10 Exceptional

very nice stay

Special thanks to the very nice front desk staff Location was good for me close to old surabaya and ferry terminal Same day laundry service Nice view from my room over old Surabaya

8/10 Very good

Disini aku bisa tenang

Mencari ketenangan dan aku dapatkan di Ibis, menyenangkan dan pelayanan yang ramah.

8/10 Very good

It was very comfortable and the staff very polite and helpful. The hotel is clean and very ideally located.

4/10 Fair

one rude staff and fouls smell in the lobby

Overall a bad stay. The foul smell in the lobby and hallway just the beginning of my unsatisfaction. Most of the staff are ok but one rude staff ruins the ok reputations.

8/10 Very good

Great locations

Great place to stay at surabaya

6/10 Good

above than everage if we think about price.

room is clean and calm, staffes are kind and price is resonable. but no pleace to eat near hotel, no restaurant, no convinient store like alfa mart or seven eleven.But good please to visit PAL or central or central commercial area in surabaya.

10/10 Exceptional

gutes Hotel in Zentrumnaehe.

bei unsere durch Reise nach Borneo haben wir 3 nächste im Ibis Rajawali verweilt und das zum dritten mal.

6/10 Good

Value for money hotel.

I am a business traveler and my reason to come to Surabaya is for an important meeting at the Port of Tanjung Perak. I chose Ibis Rajawali because it is close to my location of meeting. For the hotel rate, I was pleasantly surprised at the facilities in the room. Internet access was also available for free.

8/10 Very good

Kamar luas, nyaman

Lain kali akan menginap lagi di Ibis Rajawali

8/10 Very good

Close to sights an easy to get a taxi to places.

Comfortable stay, quiet and clean

8/10 Very good

Close to sights an easy to get a taxi to places.

Comfortable stay, quiet and clean

6/10 Good

What you pay is what u get

Been here for 4 days. Location is good as its very near to JMP however during night time very quiet and can say like a ghost town. The buffet is highly not recommended as it is not nice at all and very limited choices. The room is just fine. Its a budget hotel so dont expect more. The salon at the lobby is also not that good as their service very slow and they dont even have the curler and the basic equipment whereby a salon must have.

4/10 Fair

Good and comfortable service satisfactory would recommend to others for its value

8/10 Very good

Good time in Surabaya

Convinient location, friendly staffs, clean room and comfort bed. Foods are ok but bar services is poor. Good moments with pionist for the song 'The moon represents my love to you"

10/10 Exceptional

Nice hotel and great service

On a budget, this was the best hotel we stayed at during our 60 day trip in Indonesia. Very clean and quite spacious room. Nice bathroom. The personel was very helpful, and the service at the restaurant was good. We only stayed one night, and we did not venture around the neighbourhood, so cant say much about the location.

8/10 Very good

Confenient location.

Clean good hotel. close to shopping centre. Food and beverage a bit overpriced for Indonesian standards.

8/10 Very good

Friendly staff

Nice clean hotel but nothing to shout about....

8/10 Very good

Familienfreundlich

Das Hotel kann ich nur weiter empfehlen. Sehr freundliches Personal und die Sauberkeit wird auch sehr gross geschrieben. Fruehstuecksbuffet war klasse.

8/10 Very good

Pleasant experience

We have been staying more than once, never fails to deliver consistent excellent service and comfortable clean rooms. We will stay in the same hotel for our subsequent visits due to its strategic location for convenient shopping and access to many places.

10/10 Exceptional

hotel ibis

hotel sangat bagus kerna ianya berdekatan dengan pusat membeli belah.selain daripda itu staff staff nya juga cantik cantik sekali. Tapi kalau saya mahu ,merasa makanan di luar hotel seperti macam ngak ada ya

8/10 Very good

Not Excellent but Above Average

My stay at Ibis Surabaya Rajawali was just average. However, I would return to the hotel if it was the same rate. The room and amenities were average. Nothing to shout about. However, it was just nice and sufficient for a short stay. However, I really liked the location of the hotel. It was near many points of interest (eg. House of Sampoerna, Chinatown etc.), Giant Hypermarket and a textile market. In addition, I thought that their staff members, especially their cafe waiters and waitresses, provided really good service. Their food at the cafe was excellent as well and I really enjoyed their Indonesian-style satay.

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