Located in the heart of the city, The Spa Hotel offers a luxurious retreat with an indoor pool and sun loungers. Indulge in fine British cuisine at The Orangery Restaurant or rejuvenate your senses at Spa Spa with aromatherapy and body treatments. Take advantage of free WiFi, dry cleaning services, and helpful staff that have left a lasting impression on previous guests.
Mount Ephraim, Royal Tunbridge Wells, England, TN4 8XJ
What's nearby
Pantiles - 12 min walk - 1.1 km
Tunbridge Wells Museum and Art Gallery - 16 min walk - 1.4 km
Assembly Hall Theater - 18 min walk - 1.5 km
Groombridge Place - 7 min drive - 6.2 km
Hever Castle and Gardens - 21 min drive - 17.9 km
Getting around
Gatwick Airport (LGW) - 50 min drive
London City Airport (LCY) - 74 min drive
Royal Tunbridge Wells Frant Station - 6 min drive
Tunbridge Wells Station - 16 min walk
Tunbridge Wells West Station - 26 min walk
Restaurants
The Sussex Arms - 15 min walk
Beau Nash Tavern - 16 min walk
The Pantiles Tap - 13 min walk
The Ragged Trousers - 13 min walk
The White Bear - 14 min walk
About this property
The Spa Hotel
The Spa Hotel is a great choice for a stay in Royal Tunbridge Wells. You can indulge in deep-tissue massages, body wraps, or aromatherapy, and grab a bite to eat at The Orangery Restaurant, which serves British cuisine and is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a health club are other highlights. The helpful staff and overall property condition get good marks from fellow travelers.
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) on weekday mornings 7:00 AM–9:30 AM
Restaurant
Bar/lounge
Barbecue grills
24-hour room service
Snack bar/deli
What to do
Tennis
Fitness classes
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Health club
An indoor pool
Spa services
Outdoor tennis court
Sauna
Steam room
Banquet hall
Reception hall
Outdoor entertainment area
Outdoor furniture
Accessibility
Elevator
Wheelchair-accessible parking
Grab bar near toilet
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Dining
The Orangery Restaurant - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 17.00 per person
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Spa Hotel Royal Tunbridge Wells
Spa Royal Tunbridge Wells
The Spa Hotel Hotel
The Spa Hotel Royal Tunbridge Wells
The Spa Hotel Hotel Royal Tunbridge Wells
Frequently asked questions
Does The Spa Hotel offer free cancellation for a full refund?
Yes, The Spa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Spa Hotel?
Yes, there's an indoor pool.
Are pets allowed at The Spa Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Spa Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Spa Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at The Spa Hotel and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a steam room. The Spa Hotel also has a picnic area and a garden.
Are there restaurants at or near The Spa Hotel?
Yes, The Orangery Restaurant offers British cuisine.
What's the area around The Spa Hotel like?
The Spa Hotel is a short 13-minute walk from Pantiles and 18 minutes' walk from Assembly Hall Theater.
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The Spa Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Spa
Food
Restaurant
Lobby
Towns
Bathroom
Location
What guests liked
The spa facilities were excellent, with many guests praising the relaxing atmosphere, good ambiance, and range of treatments available. (37 reviews)
Breakfast was consistently described as delicious, good, lovely, and very good with a good selection of options. (23 reviews)
Free parking was available with no issues and easy to find a space. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jul 10, 2025
Fantastic hotel
Amazing hotel, I'm treated very well here. Staff are amazing, rooms are super clean, and well stocked with supplies. I stay here often and keep coming back, it's a great place to stay.
Calum
Calum, 3-night trip
6/10 Good
Jul 21, 2025
Hotel was lovely but the beds are incredibly uncomfortable.
Verified traveler
1-night trip
10/10 Exceptional
May 2, 2025
Great place and great people
Stay here most times in the area
Ron
Ron, 1-night trip
10/10 Exceptional
Apr 23, 2025
The hotel and gardens excellent and well looked after.
Sarah
Sarah, 1-night trip
10/10 Exceptional
Jun 28, 2025
Great place to dtay
Great hotel. Lovely room. Variety of tea/ coffee/hot chocolate. Bottled water. Nice individual toiletries,shampoo/ shower gel/ body lotion. Would definitely recommend
Wendy
Wendy, 1-night trip
10/10 Exceptional
Jun 15, 2025
Very clean room and en suite. Useful air con as it was very hot weather. Comfortable bed and fluffy towels
Mrs P J
Mrs P J, 2-night trip
10/10 Exceptional
Apr 20, 2025
Beautiful ground, helpful staff, loved the pool.
Christina
Christina, 4-night trip
8/10 Very good
Apr 30, 2025
Good for a quick stay. Lovely location.
Nice hotel. The gym was well equipped.
Nolan
Nolan, 1-night trip
8/10 Very good
Apr 20, 2025
Lovely building and grounds. Close to the town with plenty of parking
Jane
Jane, 2-night trip
6/10 Good
Jun 27, 2025
No atmosphere
The hotel is in lovely surroundings. It was ok but I wouldnt stat again. The overall stay was average and not very exciting. Roadworks at 8 am just across from our room . Quite a lot of young ine perienced staff
.
Irene
Irene, 3-night trip
10/10 Exceptional
Apr 9, 2025
Very pleased
Great hotel with great Gym/Spa facilities. Grounds were lovely to walk around in the sun.
Bar & restaurant great.
Staff very friendly & helpful.
C J
C J, 2-night trip
8/10 Very good
Jul 15, 2025
Cleanest hotel I've ever stayed in.
This is the cleanest hotel I've ever stayed in. Our room with spectacular, the staff were helpful and efficient. The bar food was excellent. The spa area was small the pool was lovely but the sauna in the ladies was too hot and there was bernwood where it was too hot. The service for breakfast was excellent but the food was poor the fruit was fizzy, the hash browns black pudding and bacon were all hard and overcooked. The pot of tea was. There was a festival on which detracted from the peace of the weekend but I should imagine if you went when there wasn't a music festival one it would be very tranquil it would be nice to be told about events such as that before you go because we were hoping for a tranquil weekend.
Lara
Lara, 1-night trip
10/10 Exceptional
Jun 3, 2025
All good no complaints
Tim
Tim, 2-night trip
8/10 Very good
Mar 20, 2025
Good for business
Good location, easy parking, room was well maintained and great shower.
Daniel
Daniel, 1-night trip
10/10 Exceptional
Dec 8, 2024
Lovely hotel, excellent service. Had a wonderful stay
Bethan
Bethan, 2-night trip
10/10 Exceptional
Nov 10, 2024
Beautiful place to stay for a few days.
Neil
Neil, 2-night trip
8/10 Very good
Jun 19, 2025
Check-in was efficient room was on top floor within the roof, access from lift to room can be awkward as there are multiple steps. Room with single bed, mattress was bit soft but okay ensuite was good size shower was okay. Breakfast menu n food was good.. service was unclear whether it was self buffet or table service. Had to wait over 15mins before asked for Tea or coffee. Staff need better training.
Vincent
Vincent, 1-night trip
10/10 Exceptional
Feb 16, 2025
Characterful, classy and a great Valentines break
Ian
Ian, 1-night trip
10/10 Exceptional
Jan 15, 2025
Stayed for one night as it’s very centrally located for shopping.
Imrun
Imrun, 1-night trip
10/10 Exceptional
Aug 18, 2024
Really lovely stay, beautiful facilities and beautiful location.
Maria
Maria, 1-night trip
10/10 Exceptional
Jun 26, 2025
Beautiful hotel
This hotel is beautiful. We were upgraded to an Indulgent Room which was huge and very well appointed. Seating area as well as huge, comfortable bed. The bathroom was also huge with a free standing bath. We are in the bar on one night as we preferred that menu to Orangerie restaurant menu. George the barman was great and later in the evening gave us a tour and told us some of the history of the lovely building.
Breakfast was nice, good buffet selection but the full English was disappointing, streaky bacon is not usual, black pudding was hard and the hash brown was missing. The staff were lovely though.
Although the room was lovely the downside was the air-con was not at all effective and being in the 3rd floor during a hot spell it became uncomfortable.
In all we would definitely stay again if we were in the area.
Tracey
Tracey, 2-night trip
10/10 Exceptional
Feb 10, 2025
All staff we encountered were extremely kind and helpful. Rooms were spacious and the spa was relaxing. I'd definitely return.
Jhaneen
Jhaneen, 2-night trip
8/10 Very good
Apr 12, 2025
Enjoyable stay
We stayed for three nights.
The bedroom and sitting room were good size.
Bathroom was a good size.
Coffee machine suited me. Tee cup too small for a decent cup of tea.
The breakfast was fine. The lady overseeing was very professional but friendly.
Reception staff were professional and friendly too.
Swarnalatha
Swarnalatha, 3-night trip
10/10 Exceptional
Feb 23, 2025
Lovely stay - great facilities
Lovely place with super gym and pool. Very clean throughout and staff were very friendly and helpful. Breakfast and bar waiting times a bit long but we were in no rush. Great value for money.
Carolyn
Carolyn, 1-night trip
10/10 Exceptional
Mar 10, 2025
comfortable, relaxing hotel. Robes and slippers in the room, which is great if you want to wander down to the spa, and/or chill out. The breakfast was lovely, a good selection and good quality. All staff from the reception,spa and breakfast were professional, friendly and helpful. The grounds are very well kept with nice seating areas to relax and enjoy the views. The spa is small, however they are up grading this and im sure it will be amazing once completed.