Hotel Le Bonne Entente

4.5 star property
Luxury hotel in Québec City with 2 restaurants and spa

Choose dates to view prices

Photo gallery for Hotel Le Bonne Entente

Couples treatment rooms, hot tub, body treatments, aromatherapy
Exterior
Bar (on property)
Front of property
Exterior detail
Le Bonne Entente is a luxury haven in Sainte-Foy-Sillery-Cap-Rouge. Guests love the pool, helpful staff, and location - perfect for a family getaway. Indulge in aromatherapy treatments at the spa or enjoy al fresco dining at one of two on-site restaurants.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Non-smoking
  • Parking available

Main amenities (12)

  • 2 restaurants and bar/lounge
  • Full-service spa
  • Nightclub
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • Hot tub
  • Pool bar
  • 24-hour room service

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Private bathroom
  • Garden
  • Terrace
The current price is AED 454
AED 540 total
includes taxes & fees
Dec 1 - Dec 2

Why we love this property

Poolside luxury
Hotel features seasonal outdoor pool, children's pool with loungers, umbrellas, hot tub, poolside bar, and restaurant for guests to enjoy.
Spa bliss
This hotel features a full-service spa with treatment rooms for couples and individuals. A sauna, hot tub, and 24-hour gym complete the wellness experience.
Artistic luxury retreat
This luxury hotel beckons with a captivating art gallery and verdant garden. Savor culinary delights at garden-view or poolside restaurants.

Room options

Available filters for rooms
Showing 25 of 25 rooms

Cocooning Room, 1 King Bed

8.6 out of 10
Excellent
(58 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Terzo Room, 1 King Bed

8.2 out of 10
Very good
(33 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Rainfall showerhead
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Terzo Room, 2 Double Beds

8.0 out of 10
Very good
(19 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite (Business Lounge Access)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Executive Lounge
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Deluxe Room

8.8 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Distinctive Room, 1 Queen bed

9.0 out of 10
Wonderful
(56 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

Business Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
  • Sleeps 4
  • 2 Double Beds

Business Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
  • Sleeps 2
  • 1 King Bed

Business Room, 1 King Bed

8.2 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
  • Sleeps 2
  • 1 King Bed

Business Room, 1 Queen Bed

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

Distinctive Room, 1 King bed

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
  • Sleeps 2
  • 1 King Bed

Family Room, 1 king bed and 2 twin beds

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Classic Room, 1 King Bed

7.2 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
  • Sleeps 2
  • 1 King Bed

Classic Suite, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic Queen Suite Plus, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Classic Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Terzo Room, 2 Double Beds (Accessible)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
  • Sleeps 4
  • 2 Double Beds

Loft, 1 King bed

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
  • Sleeps 2
  • 1 King Bed

Distinctive Suite, 1 King bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Distinctive Suite, 1 King Bed, Fireplace

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Loft Urbania, 1 king Bed (Business Lounge Access)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
  • Sleeps 2
  • 1 King Bed

Urbania Suite, 1 king bed + 1 double bed (business Lounge Access)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

Suite Spa, 1 King Bed + 1 Double Sofa Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite Bonne Entente, 2 Double Beds + 1 Double Sofa Bed

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Sofa bed
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite Urbania, 1 Queen Bed + 1 Double Sofa Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Sofa bed
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Map
3400 chemin Sainte-Foy, Québec City, QC, G1X1S6

What's nearby

  • Aquarium of Quebec - 4 min drive - 4.1 km
  • Laurier Quebec - 5 min drive - 3.4 km
  • Laval University Hospital - 6 min drive - 3.7 km
  • Laval University - 6 min drive - 4.1 km
  • Place Sainte-Foy - 6 min drive - 4.1 km

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 8 min drive
  • Quebec Sainte-Foy Station - 8 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 8 min drive
  • Quebec Palace Station - 19 min drive

Restaurants

  • ‪Restaurant le Subtil Inc - ‬16 min walk
  • ‪Pacini Québec Sainte-Foy - ‬19 min walk
  • ‪Travelodge by Wyndham Hotel & Convention Centre Quebec City - ‬3 min drive
  • ‪Ostrea - ‬2 min drive
  • ‪McDonald's - ‬16 min walk

About this property

Hotel Le Bonne Entente

Hotel Le Bonne Entente features a nightclub and puts you just a 5-minute drive from Aquarium of Quebec and Laval University. Guests can visit the spa to be pampered with massages, aromatherapy, or mani/pedis, and Monte Cristo L'Original, one of 2 restaurants, serves dinner. A poolside bar, a 24-hour fitness center, and a hot tub are other highlights at this luxurious hotel. Fellow travelers say great things about the pool and helpful staff.

At a glance

DONE

Hotel size

    • 160 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free wired internet access in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (CAD 20 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Art gallery on site
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free wired internet
  • Free local calls
  • Electrical adapters/chargers

More

  • In-room safe

Special features

Spa

The onsite spa has 20 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Monte Cristo L'Original - This restaurant serves dinner only.
MC Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Napa Grill (De Saison) - This poolside steakhouse serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee (June 21 - September 01): CAD 34.49 per accommodation, per night
  • Resort fee inclusions:
    • Beach loungers
    • Beach towels
    • Bicycle storage
    • Business center/computer access
    • Concierge service
    • Fitness center access
    • Health club access
    • In-room coffee
    • In-room safe
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • Pool access
    • Shuttle service
    • Ski storage
    • Spa access (may be limited)
    • Hot tub access

Optional extras

  • Continental breakfast is offered for an extra charge of approximately CAD 10 to 25 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 23:
  • Swimming pool

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 75 per pet, per day

Parking

  • Uncovered self parking costs CAD 20 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to October

Policies

Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
Property Registration Number 2024-11-30, 005843

Also known as

Bonne Entente
Bonne Entente Hotel
Bonne Entente Hotel Quebec
Bonne Entente Quebec
Chateau Bonne Entente Hotel Quebec City
Chateau Bonne Entente Sainte Foy
Hotel Le Bonne Entente Quebec/Quebec City
Le Bonne Entente
Hotel Le Bonne Entente Hotel
Hotel Le Bonne Entente Québec City
Hotel Le Bonne Entente Hotel Québec City

Frequently asked questions

Does Hotel Le Bonne Entente offer free cancellation for a full refund?

Yes, Hotel Le Bonne Entente does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Le Bonne Entente?

Yes, there's a seasonal outdoor pool and a children's pool.

Are pets allowed at Hotel Le Bonne Entente?

Yes, pets are welcome. There's a charge of CAD 75 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Le Bonne Entente?

Yes. Self parking costs CAD 20 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel Le Bonne Entente?

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Hotel Le Bonne Entente and nearby?

Hotel Le Bonne Entente has a nightclub, a spa, and a seasonal outdoor pool, as well as a 24-hour fitness center, an arcade, and a garden.

Are there restaurants at or near Hotel Le Bonne Entente?

Yes, there are 2 onsite restaurants, featuring alfresco dining and garden views.

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Reviews

Hotel Le Bonne Entente Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Amenities

9.0

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities

What guests liked

  • The spa and hot tub were a wonderful and relaxing experience, with many guests praising their excellent quality and ambiance. (24 reviews)
  • The pool and hot tub were a highlight, offering a great experience with pleasant ambiance and comfortable temperatures. (24 reviews)
  • The hot tubs were a big bonus, offering great ambiance, wonderful water temperature, and nice water pressure. (20 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Restaurant
Food
Parking
Bed
Shower
Amenities
Hot Tub
Lobby

Reviews

10/10 Exceptional

Very nice and relaxing atmosphere!
Lynn, 2-night trip

10/10 Exceptional

Comfortable, quiet, beautiful room with living room, large bedroom. Great service and classy and clean. Lovely outdoor including swimming pool and large and great sauna. Friendly staff and great outdoor. Will stay here again for sure.
Dara, 1-night trip

8/10 Very good

Very nice site but getting a bit okd
andrea, 1-night trip

10/10 Exceptional

Excellent service and a pleasant atmosphere. Highly recommend!
Jia Yi, 1-night trip

10/10 Exceptional

Oasis!

Had no idea this was such an oasis! Incredible charm and elegance. Food was incredible. Very very relaxing.
Long lane way in surrounded by gardens and ponds
Pool oasis lights up at night
Lagoon pool
Sterling kitchen experience
Eric, 1-night trip

10/10 Exceptional

It's an amazing stay, sincerely recommend staying to everyone!
Edrick, 3-night trip

10/10 Exceptional

Beautiful hotel. Friendly, helpful staff.
Cindy, 1-night trip

10/10 Exceptional

Wonderful in every way
roxanne, 2-night trip

10/10 Exceptional

Peace

Beautiful setup, was very happy to find peace and quiet!
Hugo, 1-night trip

10/10 Exceptional

Enjoyablee stay with my wife and our 1st Anniverdaru
Yves, 1-night trip

10/10 Exceptional

Enjoyable!

All employees from the valet , receptionists or restaurant were very pleasant and helpful. However, we did not benefit from the accommodations such as the Spa and pool but from what we saw and heard from other people it was amazing. The surrounding grounds are peaceful. It made our stay very pleasant. I would go back to this hotel and recommend it to all.
Louise, 5-night trip

10/10 Exceptional

30th anniversary getaway!

Title says it all. Needed a quiet romantic place to get away for a couple of days. A spa suite, bundled with a beautiful heated pool, great restaurant and the best weather! Awesome! Looking forward to trying their other property. :)
Pascal, 2-night trip

10/10 Exceptional

Amazing. Loves it . Really great place to relax
amira, 2-night trip

10/10 Exceptional

The garden
Lucie, 1-night trip

10/10 Exceptional

Great
Luc, 2-night trip

10/10 Exceptional

Super!
Marie-Pier, 1-night trip

10/10 Exceptional

I liked the room and how helpful the hotel staff were during our stay
Jonathan, 2-night trip

10/10 Exceptional

Clean and quiet
Richard, 1-night trip

8/10 Very good

The property was excellent, the staff was great and extremely friendly and welcoming. My only complaint would be the lack of changes on the towels next to the pool and the fact that the jacuzzi outside stopped working at some point during the stay. I did let the staff know about the issue with the jacuzzi and the lack of clean towels outside. I would still refer the hotel and would come back.
Tds, 2-night trip

10/10 Exceptional

I loved it
Steven, 1-night trip

10/10 Exceptional

Everyone was superb to deal with. As someone who spoke English, the staff was extremely accommodating. Vincent at the front desk was a pleasure to work with.
Matthew, 3-night trip

4/10 Fair

Not what it was...

No shower in the room, not specify on web, no electrical outlet available for computer, soap bottle empty in bathroom, 50% of electrical car charging station out of use the other 50% taking by the same cars all the time we were there with no control.
Jean, 1-night trip

10/10 Exceptional

Everything was exquisitely welcoming especially Ginna from the front desk, answered all of our questions and was accommodating in terms in the language we spoke most comfortably. However, I would like to suggest that if they can assist their guest to the room rather giving out instructions. We had an encounter with a very rude guest when we got lost navigating our room. We were trying to enter from the outside near the parking lot by tapping our key card, a couple came to us, the wife was trying to help is but the conversation ended with the husband saying “only for the rich” and walked out. It ruined the whole night for me and my husband. Anyway, that is not a reflection of the whole hotel, the most of guests were friendly and smiling.
MARIANFAITH, 2-night trip

6/10 Good

Dissapointed in this 5 star hotel.

Let's start with the good. The common areas of the hotel is stunning and well maintained. The pools were quite nice, however many times there were no towels available. The rooms are huge. The area we stayed at, Room 275 was only accessible via outdoor stairs from the parking lot. The lighting at night time is insufficient and our first night there I tripped on a step and sprained my ankle. I reported it the next morning to front desk staff and they just said they would pass it onto property manager. Not much concern was given considering it basically ruined our stay as we were planing on touring Old Quebec which was the reason of booking this hotel in the first place. It was part of our journey home after spending the past few weeks touring New Brunswick and PEI. I also told front desk about the jacuzzi in our room not working and the air conditioning leaking which caused our stuff to get wet that was under it. Then to top it off, I had to ask for our beverage credit promised to us by Hotels.com. I was told that I just needed to go to the bar and order and it would be charged to my room with the credit applied. I proceeded to the bar and ordered my husband and I a drink. The server asked me something in french and I responded in English and her response was ' oh you speak english, then made me wait 10 min and said I had to pay up front contradicting what front desk staff just told me For a 5 star hotel this entire stay was very disappointing.
Kimberley, 2-night trip

6/10 Good

Absolutely stunning grounds and kind staff. The room itself was quite nice, though we had multiple issues with cleanliness (such as garbage had old coffee cup upon arrival, towels had brown marks) that were mentioned and dealt with. We did find blood stains on the air conditioner, and a stain on our sheets (it was blueish). We were told the room would have a big cleanup before we came back. Once back, it was clear that the blood stains had been painted over or something, but what was disappointing was that the sheets were not changed. The stain was slightly lighter, meaning they tried to scrub it out and decided it was good enough. PLEASE READ THOROUGHLY BEFORE BOOKING: The parking is paid. We were not made aware, I only saw after on Expedia that it said parking was optional. We were not given an option, they gave us our ticket in and out, and once we checked out I was told I owed 46$ for two nights of parking. This was not mentioned either when checking in.
Room
Pool at night
Trash bin upon arrival in room
Stain
Benjamin, 2-night trip