When we arrived an older, drunken gentleman had to scoot his chair over, so my husband could unlock our door so we could enter the room. Upon arrival, the smell was quite musty. Stink Bugs lined the corners and ceilings of the room. The sheets looked like they hadn't been changed in multiple nights of use. Hair and grime, mildew and mold were all through the bathroom area. You could see the "built up" of nastiness along the walls and baseboards. We never even took our backpack off! Walked straight to front desk and told them we were not saying there, and ask politely, for a refund. They would not. And he said, Stink Bugs were no big deal. Well, I say, There should be NO bugs, in NO spiderwebs, in my room! Don't waste your time with this place!! Not worth it!