2/10 Poor
Aug 11, 2022
Pathetic experience
I had called the property 1 hour before checkin (8.30pm) time, and nothing was informed. When I reached the hotel it was informed that there is water issue and cannot allow to checkin. Later they asked me to stay at another hotel of them which wasmt safe and in interior. When I reached hotel rainbow international I was asked to go to the thirt property named hotel birde. there was no restaurant to have my dinner and the food available at the hotel was pathetic and with food color which did not come off even after hand wash with soap. Got stoamach ache in the middle of the night and had no option to go elsewhere as I had morning flight to Mumbai. Sadly had to leave for the airport at 5.30 am and had to ead something at the airport as no one was there at reception to even listen to my complaint. Request hotels.com to take a action against it.
Verified traveler
1-night trip




















