Got in early and the room was suitable, big and reasonable, but a little dated.
Only one towel, so rang down, didn't make a fuss as let in before 3.00pm
The room was facing the bell, near St Nicholas church, so relevant to noise from the various Ghent Music Festival sites, but the sound proofing was excellent, so didn't bother us.
The room was very hot and the heating / cooling system was old, noisy and inefficient, and the hotel was aware of this as there was a large fan, which only dissipated the hot air around the room, and the window if opened allowed the noise in.
Second day we had to ask for two towels again as one only left, and only one tooth brush etc.
We booked the sauna in the hotel, free which was great on Saturday, and did the same on Sunday.
When we trekked back across town for 7pm, only to be told it was already taken and no record of our booking.