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Hotel Alpina

2.0 star property
Mountain hotel, steps from Matterhorn Museum

Choose dates to view prices

Photo gallery for Hotel Alpina

Exterior
Escape to a serene garden oasis with lush greenery and vibrant blooms, surrounded by a tranquil stone wall.
Relax in a warm and inviting space with two beds, a TV, and large windows offering views of the surrounding area.
Enjoy a sumptuous spread of fresh fruits, pastries, and sandwiches at this hotel's buffet.
Sit and reflect in a serene garden setting with a wooden bench and a statue of a bear.
Surrounded by the majestic mountains, Hotel Alpina offers a warm welcome with its charming garden and cozy library. Enjoy rock climbing, hiking/biking or ice skating during your stay and unwind on the outdoor entertainment area or at the hair salon. Helpful staff have left lasting impressions on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Ski facilities
  • Pet friendly
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Ski storage
  • Terrace
  • Garden
  • Library
  • Front-desk safe
  • Hair salon
  • Picnic area
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Bathtub or shower
The current price is AED 985
AED 1,059 total
includes taxes & fees
Aug 6 - Aug 7

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, cribs/infant beds

Standard Double Room

8.8 out of 10
Excellent
(19 reviews)

Highlights

Heating
TV
Separate bedroom
Private bathroom
In-room safe
Desk
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Triple Room

Triple Room | 1 bedroom, in-room safe, desk, cribs/infant beds

Triple Room

7.6 out of 10
Good
(7 reviews)

Highlights

Heating
TV
Separate bedroom
Private bathroom
In-room safe
Desk
Daily housekeeping
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, in-room safe, desk, cribs/infant beds

Standard Single Room

8.4 out of 10
Very good
(16 reviews)

Highlights

Heating
TV
Separate bedroom
Private bathroom
In-room safe
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | 1 bedroom, in-room safe, desk, cribs/infant beds

Double Room

8.6 out of 10
Excellent
(24 reviews)

Highlights

Heating
TV
Separate bedroom
Private bathroom
In-room safe
Desk
Daily housekeeping
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Single Room with Shared Bathroom

Single Room with Shared Bathroom | 1 bedroom, in-room safe, desk, cribs/infant beds

Single Room with Shared Bathroom

8.4 out of 10
Very good
(6 reviews)

Highlights

Heating
TV
Separate bedroom
In-room safe
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
5 Englischer Viertel, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 2 min walk - 0.2 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Zermatt–Sunnegga Funicular - 5 min walk - 0.5 km
  • Zermatt-Furi Gondola - 10 min walk - 0.8 km

Getting around

  • Sion (SIR) - 24 miles/38.7 km
  • Zermatt Gornergratbahn Station - 7 min walk
  • Zermatt (QZB-Zermatt Train Station) - 7 min walk
  • Zermatt Station - 8 min walk

Restaurants

  • ‪Brown Cow - pub - ‬3 min walk
  • ‪Old Zermatt - ‬3 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬4 min walk
  • ‪Stefanie's Creperie - ‬3 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬2 min walk

About this property

Hotel Alpina

Hotel Alpina offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Free WiFi is an added perk, and guests can keep active with onsite hiking/biking trails, mountain biking, and sledding. Other highlights include a terrace and a garden. Fellow travelers say good things about the helpful staff and walkable location.

Languages

English, French, German, Italian, Portuguese, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 23 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
    • Late check-in subject to availability
    • Check-out time is 11:00 AM

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 7:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
    • This property is in a car-free zone and can be reached only by train or taxi.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM

What to do

  • Mountain biking
  • Rock climbing
  • Ice skating
  • Sledding
  • Hiking/biking trails nearby
  • Cross-country skiing nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Outdoor entertainment area
  • Outdoor furniture
  • Traditional architecture
ROOM

Room amenities

Be entertained

  • 66-cm TV

Home comfort

  • Heating

Sleep well

  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Soap
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 25 for adults and CHF 25 for children

Children & extra beds

  • Cribs/infant beds are available for CHF 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 25.00 per pet, per night

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Also known as

Hotel Alpina Hotel
Hotel Alpina Zermatt
Hotel Alpina Hotel Zermatt
HELP_OUTLINE

Frequently asked questions

Does Hotel Alpina offer free cancellation for a full refund?

Yes, Hotel Alpina does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Alpina?

Yes, dogs are welcome. There's a charge of CHF 25.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Alpina?

Sorry, there's no onsite parking at Hotel Alpina.

What are the check-in and check-out times at Hotel Alpina?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM.

What is there to do at Hotel Alpina and nearby?

During the winter, enjoy onsite recreation like sledding and ice skating and return when the snow melts for mountain biking and rock climbing. Enjoy amenities like a picnic area and a garden.

What's the area around Hotel Alpina like?

Hotel Alpina is a short 7-minute walk from Zermatt Gornergratbahn Station and 2 minutes' walk from Zermatt - Furi. Travelers say the area is walkable and ideal for skiing.

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Hotel Alpina Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Breakfast
Location
Service staff
Train station
Building
Store
View
Shower
Towns

What guests liked

  • Breakfast was a highlight with a superb selection of meats, cheeses, fruits, yogurts, breads, juices, hot drinks, and a cooked selection. (19 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10

Very nice, a little dated but clean and comfortable.
1-night trip

8/10

Came to Zermatt for the first time, staff were so friendly and accommodating. They provided us information on best places to eat and to see. We arrived with our pram & 2 suitcases, staff were very helpful in helping us get to our room. The views from the hotel are amazing.
2-night trip

10/10

Lovely!
2-night trip

10/10

A great, affordable option in Zermatt.
3-night trip

6/10

Our room on the top floor was really old; the mattress was very thin; bathroom was old and outdated. Room didn’t have a coffee machine and when asked at the front desk: the staff commented that it’s because the hotel is only second class despite paying such a high price
1-night trip

8/10

Had a lovely time here in Zermatt. Hotel is on a nice walking distance from the train station and you can easily explore the city centre from here.
1-night trip

10/10

Great location and nice hotel for the price.
1-night trip

8/10

Super clean and friendly staff. Cleaned rooms every morning and never had any problems. Checking in and out was easy. Well priced
6-night trip

6/10

I would choose a different hotel.
3-night trip

10/10

Great location!
2-night trip

10/10

Friendly staff, nice breakfast, room was spacious, very close to main area of Zermatt
1-night trip

10/10

Cozy and clean room with a view of the Matterhorn. Older space but it was well maintained. Easy to walk to what you needed.
2-night trip

10/10

Cleanliness and staff are very good.
1-night trip

4/10

The room is clean, the toilet cover is broken, one of the bed the end penal is broken and coming apart. Poor ventilation. The power sockets are in the very odd position. Especially the on in the bathroom. It is in between grasp of the toilet flashing and the sink mirror
3-night trip

8/10

Small but cute and warm rooms. Location very convenient
3-night trip

8/10

Excellent Location;
2-night trip

10/10

I wasnt sure about this hotel, but it was very comfortable and unique!
2-night trip

8/10

We like the property location.
2-night trip

10/10

This Hotel is owned by the 5 Star Grand Hotel Zermatterhof and you have access to their facility at a cost. The Alpina does not have a Front Desk, so you must go to the 4 Star Hotel Tannenhof for Check In and such. Nice Affordable Hotel.
4-night trip

10/10

Beautiful place, rooms very sweet, gorgeous view
3-night trip

10/10

Staff was very helpful both during our stay and the days leading up to our arrival!
2-night trip

10/10

Amazing stay! Hotel team was very receptive and helped in everything even prior arriving. The room was very cozy and comfortable and the hotel was closer from everything. The breakfast also was really good and was served in front of the hotel. We will stay again when we return. Amazing experience there
2-night trip

10/10

cosy and comfortable not so far from train station.
2-night trip

8/10

Good, cheap accommodation close to the city centre with some mountain views.
3-night trip

8/10

Traditional lodgings that are safe and clean. The water is warm and very strong. Don't expect any extras, but for a nice, basic room that doesn't break the bank, it works well!
1-night trip