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Palazzo Hotel

Moenchengladbach hotel in city center

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Photo gallery for Palazzo Hotel

Restaurant
Interior
Bar (on property)
Restaurant
Double Room (Easy) | In-room safe, soundproofing, free WiFi, bed sheets
Located in Eicken, Palazzo Hotel offers a warm welcome with a snack bar and WiFi. Unwind on the sunny terrace or grab a quick bite from the vending machine. Previous guests have appreciated the helpful tour assistance.

Reviews

6.2 out of 10
Good

Popular amenities

  • Parking available
  • Non-smoking
  • Free WiFi

Main amenities (7)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Terrace
  • Snack bar/deli
  • Vending machine
  • Tour/ticket assistance

Feel at home (6)

  • Kitchenette
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Elevator
The current price is AED 255
AED 273 total
includes taxes & fees
Nov 21 - Nov 22

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room (Busy)

TV

Single Room (Busy)

Highlights

Soundproofed
Heating
Kitchenette
TV
Hair dryer
Private bathroom
Satellite channels
Wardrobe or closet
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (Easy)

Double Room (Easy) | In-room safe, soundproofing, free WiFi, bed sheets

Double Room (Easy)

Highlights

Soundproofed
Heating
Kitchenette
TV
Hair dryer
Private bathroom
Satellite channels
Wardrobe or closet
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room (Busy)

In-room safe, soundproofing, free WiFi, bed sheets

Twin Room (Busy)

Highlights

Soundproofed
Heating
Kitchenette
TV
Hair dryer
Private bathroom
Satellite channels
Wardrobe or closet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room (Cosy)

Triple Room (Cosy) | In-room safe, soundproofing, free WiFi, bed sheets

Triple Room (Cosy)

Highlights

Soundproofed
Heating
Kitchenette
TV
Hair dryer
Private bathroom
Satellite channels
Wardrobe or closet
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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8.2 out of 10, Very Good, 571 reviews
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About the neighborhood

Map
Hindenburgstr. 286, Moenchengladbach, NW, 41061

What's nearby

  • Hindenburgstrasse - 1 min walk - 0.0 km
  • Kaiser-Friedrich-Halle - 13 min walk - 1.2 km
  • Bunter Garden - 18 min walk - 1.5 km
  • Old Market Square - 20 min walk - 1.7 km
  • Abteiberg Museum - 20 min walk - 1.7 km

Getting around

  • Düsseldorf Intl. Airport (DUS) - 30 min drive
  • Weeze (NRN) - 49 min drive
  • Korschenbroich Station - 6 min drive
  • Mönchengladbach Central Station - 7 min walk
  • Viersen Station - 9 min drive
  • Mönchengladbach-Lürrip S-Bahn - 29 min walk

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Kentucky Fried Chicken - ‬11 min walk
  • ‪Pizzeria Piazza Grande - ‬6 min walk
  • ‪Olympia Grill Am Schillerplatz - ‬8 min walk
  • ‪Maxim Döner - ‬6 min walk

About this property

Palazzo Hotel

Located near a train station, Palazzo Hotel is a great choice for a stay in Moenchengladbach. Other features include a snack bar/deli and a terrace.

At a glance

DONE

Hotel size

    • 46 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 10:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open Monday - Saturday (6:00 AM - 10:00 PM) and Sunday - Sunday (7:00 AM - 3:00 PM)
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Covered onsite self parking (EUR 9.99 per night)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Snack bar/deli

Services

  • Tour/ticket assistance

Facilities

  • Terrace

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Heating

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi

Food and drink

  • Kitchenette

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 8.99 for adults and EUR 5 for children
  • Early check-in can be arranged for an extra charge of EUR 20 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 20 (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve rollaway/extra beds

Parking

  • Covered self parking costs EUR 9.99 per night
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Palazzo Hotel Mönchengladbach
Palazzo Hotel Mönchengladbach Moenchengladbach
Palazzo Mönchengladbach
Palazzo Mönchengladbach Moenchengladbach
Palazzo Hotel Hotel
Stargaze Palazzo Hotel
Palazzo Hotel Moenchengladbach
Palazzo Hotel Hotel Moenchengladbach

Frequently asked questions

Are pets allowed at Palazzo Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Palazzo Hotel?

Yes. Self parking costs EUR 9.99 per night. Parking spots may be limited.

What are the check-in and check-out times at Palazzo Hotel?

Check-in start time: 4 PM; Check-in end time: 10:00 PM. There's a charge of EUR 20 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of EUR 20 (subject to availability). Express check-out is available.

Is there an onsite casino at Palazzo Hotel?

No, this hotel doesn't have a casino, but Casino Palace (17-min drive) is nearby.

Does Palazzo Hotel have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room.

What's the area around Palazzo Hotel like?

Palazzo Hotel is in Eicken, a short 7-minute walk from Mönchengladbach Central Station and 14 minutes' walk from Kaiser-Friedrich-Halle.

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Palazzo Hotel Reviews

Reviews

6.2

Good

6.6/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Poor

Awful experience! The door lock was visibly broken and wouldn’t lock! It wouldn’t lock! Large flies in the washroom… that’s when we decided to leave. Huge stains on the carpet, finger prints all over the windows and a very sketchy neighborhood. We walked out… and lost 4 nights prepaid hotel. We hope Expedia refunds our money… and speaks to this hotel.
Joyce, 4-night trip

2/10 Poor

Das kann man nicht als Hotel bezeichnen. Die reinste Katastrophe!!!
Marcel, 1-night trip

2/10 Poor

AVOID IT!!

AVOID IT!! The room has a strong bad smell. The room is not maintained at all. It took around 30 minutes to check in with the receptionist. There is no customer service at all. I have found a room with broke door and a lot of dirt inside in-front of the door where my room is. It is written on the door that it is not safe around, and I am responsible for my stuff. The Wi-Fi never reached the third floor.
Mohamed, 5-night trip

8/10 Very good

Sehr günstig. Preis-Leistung stimmt.
Valentin, 1-night trip

2/10 Poor

Verkleidung am Bett abgerissen Tür wie aufgebrochen Tür kaum abschließbar Nachttischlampe defekt Schlauch von Duschbrause defekt Wasser aus der Wand Halterung Duschbrause defekt Haltestelle Duschbrause defekt Vorhänge ausgerissen Teppich wie mit Chemiekalie bespritzt Wand unsauber nachgestrichen Einschusslöcher? Rauchmelder demontiert Kuhle in der Bettmitte 1 Keks für 2 Gäste Müllsäcke im Flur Einkaufswagen im Flur Fahrstuhl unsauber Kein WLan Parkplätze mehr oder weniger frei
Marcel, 1-night trip

4/10 Fair

Nun das ganze Hootel ist enttäuschend. Die Zimmer heruntergekommen. Flecken auf Teppich, Vorhänge teils abgerissen. Bad: Unglaublich Toilette innen dreckig verkalkt - Dusche ebenso. Waschbecken - verstopft Sysphon dicht und stinkig. Da sollte mal ein größerer Trupp durch. Wennman jahrlang alles schleifen lässt kommt derartiges dabei heraus. Schade, denn die eigetliche Einrichtung war mal sehr ordentlich. Betten waren OK - und absolut sauber! Allerdings sollte man Rucherzimmer vielleicht nicht in Etagen haben wo Nichtraucher sind.
Björn, 3-night trip

8/10 Very good

Friendly staff, simple but clean room

Simple hotel but clean and very friendly staff. Price/Quality ratio is good. Room is spacious
BJP, 1-night trip

2/10 Poor

Hotel überbucht systematisch Zimmer und man steht mit mehreren Gästen vor der Rezeption. Dann wird Ausweichzimmer in Düsseldorf-Willich angeboten. Kein Hilfe bei der Stornierung, Kreditkartendaten müssen vorher angegeben werden. NUR ÄRGER - FINGER WEG!
1-night trip

8/10 Very good

Nicht alle Lampen haben funktioniert
1-night trip

10/10 Exceptional

War ok
1-night trip

8/10 Very good

Alles umd immer wieder gerne, Service war super ,Unterkunft top gepflegt
2-night trip

2/10 Poor

Was not able to stay as no staff in the hotel foun

There was no attendance at the reception. I have waited for 40 minutes, ringed the bell and called the hotel phone numbers with no response. I had then to find the alternative given that it was becoming late
1-night trip

10/10 Exceptional

Preis Leistungsverhältnis super
Petra, 1-night trip

8/10 Very good

Bon séjour

Séjour correct
Joseph, 1-night trip

6/10 Good

Positiv: größe des Zimmers, Matraze gut, Mobiliar geht noch. Negativ: Teppichböden auf Flur erhebliche GROßE Flecken. Das ist der erste Eindruck, der war schon Bedauernswert.Obwohl das Zimmer sauber war. Ich glaube sämtliche Zimmertüren hatten Aufbruchspuren. Nicht gerade vertrauensvoll. Wir wohnten hinten heraus. Da war eine Betonwand in 10Mtr. Entfernung ein bisschen Efeu dort wachsen lassen und alles sieht besser aus. Zuggeräusche vorhanden, aber die waren nicht besonders störend. Mit ein wenig Renovierung, Teppichboden, Türen, Efeu wäre der erste Eindruck viel besser. Dann würde es auch bessere Bewertungen geben. Für das unterste Preissegment gebe ich alles in allem eine 4+
Jürgen, 1-night trip

6/10 Good

Die Unterkunft im Doppelzimmer hat knapp 50€ gekostet, was in Ordnung geht. Check-In war bei mir rasch, jedoch nur in Bar möglich (gab Probleme mit der Elektronik). Die Mitarbeiterin war aber stets freundlich. Der Aufzug wirkt nicht wirklich sicher und die Zimmer sind wirklich abgewohnt. Zudem hat man keine Klimaanlage, was bei 35 Grad nicht grad angenehm ist. Aufzug geht übrigens nur bis in den 4. Stock. Den letzten muss man dann zu Fuß gehen. Betten waren in Ordnung, die Dusche auch. Mir ist jedoch sauer aufgestoßen, dass die Handtücher, sowie Badetücher mit Tierfedern übersät waren. Keine Ahnung wie es dazu kam, aber empfand ich als sehr unseriös, bzw. fast schon ekelhaft. Ansonsten war die eine Nacht aber in Ordnung.
1-night trip

2/10 Poor

Coronavirus reveals the true spirit

Dear Future customer, The current coronavirus disaster has revealed something rotten in the administration of this hotel. The hotel has decided to take the easy money instead of doing the right thing during a worldwide pandemic. I could not come to Germany from Italy as the country was blocked (and luckily i did not go because germany Closed his borders in the meantime). Besides, i could have potentially contaminated the whole hotel !And I asked for a refund. Despite this, the hotel made the decision to refuse me to refund my money after paying to stay at your hotel. This is not an insignificant amount of money to have evaporate. Hotels.com told me they tried to negociate with you and you refused. I thought Hotels.com customer service was effective and efficient but they were many times unreachable and unreliable (promising answers a day and replying few days later) This inhuman treatment of my request from both the Stargaze hotel and hotels.com reveals a lot. I don’t expect and contact from these 2 entities but I hope my story will give you an idea of their mentalities.
jean-charles, 3-night trip

8/10 Very good

Normal kein Kühlschrank sonst solide,Frühstückspause klein nur zweier tisch
1-night trip

10/10 Exceptional

I’ve stayed many time as this hotel. Always had good service and clean room
2-night trip

10/10 Exceptional

Unschlagbar gut und günstig

War eine Nacht im Hotel. Habe für € 34,20 noch nie in einem Hotel ein so gutes und großes Zimmer erhalten. Ruhige und zentrumsnahe Lage, der Bahnhof nur 5 Gehminuten entfernt und bei Bedarf viele Parkplätze vor dem Hotel. Sauber, ruhig, zentral, günstig und mit freundlichen Mitarbeitern.
Paul, 1-night trip

8/10 Very good

Gute Lage, einfache aber saubere Zimmer Nette Frau am Empfang
Mani, 1-night trip

8/10 Very good

Preis Leistung war gut. Für so wenig Geld erwarte ich kein Luxushotel. Zum schlafen und frisch machen hat es sich gut geeignet.
Uwe, 1-night trip

10/10 Exceptional

Smiley and helpful staff

The lovely staff on the desk speaking in English doing everything to assist you. I arrived later at 9:45 pm, the chek-in was done by the smily nice lady. She ordered for me a pizza. The restaurant + the varied buffet very nice although not a lot of space......Very small. The room was spacious I like the view in despite of the small noise from trains which passed all day.
ABDELILAH, 5-night trip

8/10 Very good

A good hotel.

Stargate Palazzo is okay. The location is good just a short walk from the Hauptbahnhof. The area is okay too. The rooms are spacious and the single bed is large but smaller than a standard double bed. The carpets could do with a good clean but for the money it’s fine and I will stay again. The staff are friendly enough, the breakfast is plentiful and although there is no tea or coffee making facilities in the room, they do sell some drinks and snacks on reception.
Christopher, 1-night trip

10/10 Exceptional

Good service near train station
Wang, 3-night trip

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