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The Empire Hotel & Spa

4.0 star property
Victorian hotel in Llandudno with 2 restaurants and spa

Choose dates to view prices

Perched by the sea, The Empire Hotel & Spa invites you to unwind with a rejuvenating body treatment or aromatherapy at the onsite spa. Enjoy sun-kissed loungers by the indoor and outdoor pools, savor delicious meals at one of two on-site restaurants, and stay connected with in-room WiFi. Previous guests rave about the attentive staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Health club
  • Sauna
  • Steam room
  • Room service
  • Massage/treatment rooms
  • Terrace
  • Air conditioning

Feel at home (6)

  • Refrigerator
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Premium bedding

Why we love this property

Wellness sanctuary
A full-service spa offers daily treatments from aromatherapy to hot stone massages. Health enthusiasts love the sauna, steam room, and club.
Foodie's paradise
This hotel serves up culinary bliss with 2 restaurants and a bar. The day starts right with a complimentary full breakfast to fuel adventures.
Luxurious sleep awaits
Wrap up in sumptuous bathrobes after a restful night on premium, hypo-allergenic bedding. Down comforters complete this cozy sleep sanctuary.

Room options

View all photos for Double Room

Double Room | Premium bedding, down comforters, in-room safe, iron/ironing board

Double Room

9.2 out of 10
Wonderful
(36 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Tempur-Pedic bed
Premium bedding
Blackout drapes/curtains
Down duvet
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Property entrance
Imperial Hotel
  • Pool
  • Free breakfast
  • Spa
  • Free WiFi
9.2 out of 10, Wonderful, 988 reviews
The price is AED 564
AED 676 total
includes taxes & fees
Nov 16 - Nov 17
Imperial Hotel
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About the neighborhood

Map
Church Walks, Llandudno, Wales, LL30 2HE

What's nearby

  • Llandudno North Shore Beach - 2 min walk - 0.2 km
  • Great Orme Tramway - 3 min walk - 0.3 km
  • Promenade - 3 min walk - 0.3 km
  • Llandudno Pier - 4 min walk - 0.4 km
  • Venue Cymru - 17 min walk - 1.5 km

Getting around

  • Manchester Airport (MAN) - 79 min drive
  • Deganwy Station - 6 min drive
  • Colwyn Bay Station - 10 min drive
  • Llandudno Station - 12 min walk

Restaurants

  • ‪Pier Fish And Chips - ‬4 min walk
  • ‪Wildwood Kitchen - ‬4 min walk
  • ‪The Palladium (Wetherspoon) - ‬4 min walk
  • ‪Cottage Loaf - ‬4 min walk
  • ‪Caffè Nero - ‬5 min walk

About this property

The Empire Hotel & Spa

When you stay at The Empire Hotel & Spa, you'll be within a 15-minute drive of Eryri National Park. Guests can visit the spa to be pampered with hot stone massages, aromatherapy, or mani/pedis, and Watkins, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this Victorian hotel include an indoor pool, an outdoor pool, and a bar/lounge. Fellow travelers like the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 54 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:30 PM; Check-in end time: 11 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Ski lessons nearby
  • Water skiing nearby
  • Snowboarding nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Porter/bellhop
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 1854
  • Terrace
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Victorian architecture

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Watkins - This restaurant serves breakfast, lunch, and dinner.
Poolside Restaurant - This restaurant serves lunch and dinner.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Barclaycard

National rating

This property has received its official star rating from Visit Wales.

Also known as

Empire Hotel Llandudno
Empire Llandudno
The Empire Hotel & Spa Hotel
The Empire Hotel & Spa Llandudno
The Empire Hotel & Spa Hotel Llandudno

Frequently asked questions

Is there a pool at The Empire Hotel & Spa?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at The Empire Hotel & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at The Empire Hotel & Spa?

Yes, there's free self parking.

What are the check-in and check-out times at The Empire Hotel & Spa?

Check-in start time: 2:30 PM; Check-in end time: 11 PM. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at The Empire Hotel & Spa and nearby?

Have fun with nearby winter activities like snowboarding, skiing, and snow tubing, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy treatments at the spa and relax in the indoor and outdoor pools. The Empire Hotel & Spa also has a sauna and a steam room.

Are there restaurants at or near The Empire Hotel & Spa?

Yes, there are 2 onsite restaurants.

What's the area around The Empire Hotel & Spa like?

The Empire Hotel & Spa is located near Llandudno North Shore Beach, just a short 2-minute walk from Great Orme Tramway and 4 minutes' walk from Promenade.

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Reviews

The Empire Hotel & Spa Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.4

Staff & service

8.6

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

  • The spa facilities were excellent, offering a relaxing experience with a lovely steam room, sauna, and great spa treatments. (6 reviews)
  • Breakfast offered a good choice with cooked options made to order and a buffet selection. (7 reviews)
  • The property is located close to the beach, making it easily accessible for guests. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Location
Ambience
Food
Bar
Bathroom
Spa
Restaurant

Reviews

10/10 Exceptional

Fabulous stay, staff are very attentive and pleasant. Spa was lovely and Jackie the masseuse was amazing! 100% recommend to anyone! Thank you for a lovely experience 😊
William, 2-night trip

10/10 Exceptional

Fantastic hotel and excellent staff
Gary, 3-night trip

10/10 Exceptional

Top class hotel

Very enjoyable stay
JOHN, 2-night trip

10/10 Exceptional

Fabulous!!
Michelle, 2-night trip

10/10 Exceptional

My Mum and Dad have had an absolute amazing time.. Everything was completely wonderful! Myself and my siblings booked my Mum and Dad in for their special anniversary, and they couldn't fault a thing. They sincerely loved every single moment. My Mum said they will definitely be returning.. The staff can't do enough to help,so friendly and helpful,every single member. The room was simply beautiful,the food was outstanding. We are all so happy that you have all contributed to make this so very special. Thank You to you all..
Gaynor, 3-night trip

10/10 Exceptional

Staff were welcoming and very helpful Location was perfect
Deborah, 2-night trip

10/10 Exceptional

Brilliant a lovely hotel. We keep going back so it must be lovely:)
D, 2-night trip

10/10 Exceptional

Beautiful building in most convenient location, in fantastic North Wales town.
Barry, 3-night trip

10/10 Exceptional

I really enjoyed my stay at this hotel. Went away for a few days away as an early valentine's getaway. Despite the colder temperature, we both had a great time. The hotel was very clean, the staff were friendly and the location to the beach was minutes away. The facilities in the hotel were a bonus. I loved the use of the pool at the end of the day
Lyndsay, 2-night trip

10/10 Exceptional

The spa facilities were excellent, allowed one to relax after roaming around town. Great food, with good choice for breakfast and dinner.
Philip, 7-night trip

10/10 Exceptional

We haven't stayed at the Empire hotel before but will definitely be back, friendly helpful staff, good service and food, beautiful hotel with pool and spa, pool was lovely
Amanda, 4-night trip

8/10 Very good

Old-style hotel and good waiter service
Oliver, 3-night trip

10/10 Exceptional

Super traditional hotel

A great hotel, everyone was so friendly, great service. Excellent food. Fabulous stay thank you 😊
Alison, 2-night trip

10/10 Exceptional

Th Empire lived up to its reputation for atmosphere, friendliness and service.
Anthony, 2-night trip

8/10 Very good

Great seaside hotel

Excellent hotel close to the beach and walking distance of train station. Pool and spa treatments,extensive lounges. Good all round service and food good. Only facilities criticism is that the gym is too hot to really exercise.
Tim, 4-night trip

10/10 Exceptional

Lovely

It was a lovely experience and really enjoyed our stay
Lesley, 2-night trip

6/10 Good

Pleasant but.

Pleasant stay but we stayed in room 6 which has 2 very big sash cord windows which are both draughty and cold you can also hear a lot of road noise ie: delivery trucks and bin wagons with reverse sensor warnings at 7am, so with the weather being rather cold the room was cold even with the heating on.
Nicholas, 2-night trip

10/10 Exceptional

It was so great we booked to stay an extra night. The only issue was the pillows were dreadful. Far too flat, I had to sleep with 3 so not the best sleep. But apart from that everything was amazing, staff, service, food and entertainment.
Julia, 3-night trip

8/10 Very good

Good hotel, pity about pool

Swimming pool didn’t feel or smell clean and we didn’t enjoy that part of our stay. Was a big anti climax to what looked amazing in the pictures. Probably explained why it was empty
Keith, 3-night trip

8/10 Very good

Because the bedroom was small there was no room even for a small dressing table in front of a mirror. The shower head was not adjustable, and hence having a shower without getting your hair wet is another problem for some ladies.
Maisie, 3-night trip

6/10 Good

Weekend break

We have just had a weekend staying in the Empire Hotel and enjoyed our stay, the decor was lovely and everything was clean and well sanitised. However there were a few niggles that we feel let it down. We would not have expected to have paper cups and wooden stirrers in the room, not in a hotel of this price point. The breakfast we felt was underwhelming not having a lot of choice again in a hotel of this calibre we felt large pots of marmite , peanut butter etc were not acceptable. On a personal level my wife asked the waiter if the sausages were gluten free to be told” let’s say they’re not”. Which to me felt as if he could not be bothered checking or offering a alternative, Gluten free’toast ‘ was provided but had simply been put in the oven not a toaster and tasted of sausages! Drinks in the bar were reasonably priced but no crisps/ nuts were available to accompany the drinks. We did come across a couple of staff members who we felt were a little aloof but generally the stay was good although all these niggles would prevent us returning as we have stayed in many quality hotels and felt the Empire didn’t quite match up in our experience. I am sure many people have stayed, and returned and enjoyed their stays as we did , but for us personally it’s not for us.
Gary, 2-night trip

10/10 Exceptional

all the extras here

no complaints here, way above normal UK hotel/B&B... fridge, air cond, inside pool, even two lifts (for 3 storey unusual). Parking is a challenging skill, but then, having parking at all is unusual in these seaside places., so all is still100%!! not part of hotel, but be careful seagulls down by pier... very aggressive if you have food.
martin, 4-night trip

8/10 Very good

A lovely stay.
Janet, 4-night trip

8/10 Very good

Very nice place well looked after the room was very nice and the bed was lovely and comfortable.
Jamie, 2-night trip

10/10 Exceptional

Super friendly hotel

Amazing stay ,beautiful hotel very friendly, breakfast excellent and room very comfortable, great shower for myself and also grandson loves a bath, use of thd pool was great added bonus as we love swimming, only criticism was the set 4 course evening meal , i was on my own with grandson age 5 and we just wanted a snack ( maybe bowl of chips ) but was told they didn't do that so we had to go out and when we came back i asked for a hot chocolate from the free machine but was told it was only for after meal drinks, wouldn't stop us going again though
Lisa, 2-night trip

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