Prime Plaza Hotel Sanur - Bali

4.0 star property
Family-friendly resort with full-service spa, connected to the convention center, near Sanur Beach

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Photo gallery for Prime Plaza Hotel Sanur - Bali

Outdoor pool, sun loungers
Garden
Lobby
2 bars/lounges, poolside bar
2 bars/lounges, poolside bar
Sanur Beach is right at your doorstep at Prime Plaza Hotel Sanur - Bali. Unwind with a cocktail by the poolside bar, or rejuvenate with breakfast and dinner at one of two on-site restaurants.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free area shuttle
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Refrigerator
  • Television
  • Garden
  • Terrace
The current price is AED 354
AED 429 total
includes taxes & fees
Nov 25 - Nov 26

Why we love this property

Spa and wellness haven
A full-service spa with treatment rooms, sauna, and hot tub create a wellness sanctuary. The steam room, fitness center, and garden complete this resort escape.
Midnight indulgences
Fine living continues around the clock with 24-hour room service. The guestrooms feature minibars for spontaneous nightcaps.
Work meets relaxation
Business travelers thrive with meeting rooms and a business center at this resort. After work, the spa, sauna, and tennis courts offer perfect unwinding spots.

Room options

Available filters for rooms
Showing 6 of 6 rooms

Premier Room, Balcony (No Children)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Electric kettle
Minibar
Coffee/tea maker
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Electric kettle
Minibar
Coffee/tea maker
  • 29 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

Courtyard Pool Access Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Electric kettle
Minibar
Coffee/tea maker
  • 4 sq m
  • Sleeps 3
  • 1 Double Bed

Flash Sale at Double or Twin Room with Pool View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Electric kettle
Minibar
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Room, Pool Access

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Electric kettle
Minibar
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Room, Pool View

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Electric kettle
Minibar
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
Jl. Hang Tuah, No. 46, Sanur, Denpasar, Bali, 80228

What's nearby

  • Sanur Marina - 6 min walk - 0.5 km
  • Sanur Port - 7 min walk - 0.7 km
  • Sanur Beach - 12 min walk - 1.1 km
  • Sanur Night Market - 16 min walk - 1.4 km
  • Sindhu Beach - 3 min drive - 1.7 km

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 28 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Warung Makan Sop Kepala Ikan "Pak Ada - ‬5 min walk
  • ‪KFC / KFC Coffee - ‬1 min walk
  • ‪Dunkin' - ‬1 min walk
  • ‪Es•Téh - ‬4 min walk
  • ‪Canvas Café - ‬3 min walk

About this property

Prime Plaza Hotel Sanur - Bali

Prime Plaza Hotel Sanur - Bali puts you within a 15-minute drive of Sanur Beach and Kuta Beach. Guests can be pampered with spa services at the spa and grab a bite to eat at one of the 2 restaurants. Other highlights include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say great things about the pool and helpful staff.

At a glance

DONE

Hotel size

    • 329 units
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests are required to download the Peduli Lindungi mobile app to their smartphone or tablet prior to check-in. The app is used to for contact tracing and is required to access the property’s common areas.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Free area shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children's pool
  • Free local shuttle
  • Supervised childcare (surcharge)

What to do

  • Tennis
  • Pool table
  • Beach nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has massage/treatment rooms.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 24 per vehicle (one-way)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 500000.0 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 8120009833215

Also known as

Hotel Sanur Plaza
Hotel Sanur Plaza Paradise
Sanur Paradise Plaza
Prime Plaza Hotel Sanur Bali Denpasar
Sanur Plaza Hotel
Sanur Plaza Paradise
Sanur Plaza Paradise Hotel
Sanur Paradise Plaza Hotel Sanur
Sanur Paradise Plaza Suites Bali
Paradise Plaza Hotel
Sanur Paradise Plaza Hotel Bali
Paradise Plaza
Prime Plaza Hotel Sanur Bali
Prime Plaza Sanur Bali
Sanur Paradise Plaza Hotel
Prime Plaza ur Bali npasar

Frequently asked questions

Does Prime Plaza Hotel Sanur - Bali offer free cancellation for a full refund?

Yes, Prime Plaza Hotel Sanur - Bali does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Prime Plaza Hotel Sanur - Bali?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Prime Plaza Hotel Sanur - Bali?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Prime Plaza Hotel Sanur - Bali?

Yes, there's free self parking.

Is airport shuttle service offered by Prime Plaza Hotel Sanur - Bali?

Yes, an airport shuttle is available. The charge is USD 24 per vehicle one-way.

What are the check-in and check-out times at Prime Plaza Hotel Sanur - Bali?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

What is there to do at Prime Plaza Hotel Sanur - Bali and nearby?

Practice your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Prime Plaza Hotel Sanur - Bali also has 2 bars, an outdoor pool, and a sauna, as well as a steam room, an arcade, and a garden.

Are there restaurants at or near Prime Plaza Hotel Sanur - Bali?

Yes, there are 2 onsite restaurants.

What's the area around Prime Plaza Hotel Sanur - Bali like?

Prime Plaza Hotel Sanur - Bali is a short 13-minute walk from Sanur Beach and 17 minutes' walk from Sanur Night Market.

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Prime Plaza Hotel Sanur - Bali Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Location
Breakfast
Beach
Restaurant
Relaxing
Gyms (public)
Islands

What guests liked

  • The pool area was unique, clean, and relaxing with nice touches such as a volleyball net and basketball hoop. (18 reviews)
  • Breakfast was a highlight with a great selection of foods and a fabulous buffet choice. (13 reviews)
  • The gym was well-equipped, had everything needed, and the staff were very helpful. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Everything was top notch, and reasonably priced, too, especially the delicious dinner menu and the Balinese massage at the spa.
Colleen, 2-night trip

6/10 Good

Great breakfast, great staff
John, 4-night trip

10/10 Exceptional

It was great. Nice gym. Friendly personal. Good room.
Lena Celine, 1-night trip

10/10 Exceptional

Great hotel easy stop over close to beach. Excellent pool.
Lee, 1-night trip

6/10 Good

Not too impressed by the room or the breakfast, but very nice staff & a short walk to the shore to go out to the islands
1-night trip

10/10 Exceptional

Stayed night before getting fast boat to Lembongan, perfect location. Staff were all so polite & welcoming. Enjoyed dinner by pool and breakfast was amazing!
Dianne, 1-night trip

10/10 Exceptional

Super !

Super !
Romain, 6-night trip

10/10 Exceptional

Close to sanura beach. Nice restaurants close by. Room service very nice. Pool and bar area good!
Linda, 1-night trip

8/10 Very good

Only stayed overnight before Starfish fastboat to Lombok. Great location, walk 10min!!Drive 30min😜
Dana and Kevin, 1-night trip

8/10 Very good

Loved the people first night got bedbugs got moved to another room but not that clean
JOANNE, 6-night trip

10/10 Exceptional

Welcomed from day one of nine to the last day.

From arriving to leaving the staff were welcoming and helpful. Having a courtesy bus was great. So location was good for most things. As with most accommodation in Bali little maintenance things are happening or need doing. Would stay again.
Kerryn, 9-night trip

8/10 Very good

Big hotel, ~300 bedrooms and many meeting/conference facilities. Some of the bedroom fixtures and fittings needed attention. Probably a 400m walk from the street entrance to my room. Well-equipped and well-attended gym. No Indonesian food restaurant options due (I was told) to March being a quiet month. Good breakfast buffet. Very friendly and helpful staff throughout. Big pool between 200m long accommodation blocks, not used because of wet weather. This is a good hotel for business and conference guests, but is too far from good quality tourist prerequisites such as shopping, range of eateries, massage/spa services, etc.
Stephen, 3-night trip

4/10 Fair

I would not recommend

Mediocre at best. Check in and breakfast was terrible. They also charge 100,000 per hour for late check out. Asked how my stay was on check out, I explained poor and received ‘okay, thanks see you next time’ as a response.
Steven, 1-night trip

10/10 Exceptional

Staff excellent and very helpful. Provided assistance to my partner when sick and continually asked about her welfare. The only negative is the equipment in the gymnasium. The gymnasium is very large for a hotel facility but the equipment is very aged and in need of replacement
Michael, 3-night trip

6/10 Good

Check in was 30 minutes late and they waited for me to come to them rather than coming to me in the lobby waiting area for me to get my keys. Twin beds pushed together for our “king size” TV had blown out speakers Lighting in room had backlight that was on when card was inserted so if I wanted light in the bathroom I had to wake up my wife. Breakfast buffet was a great addition to our room. The property is right down the street from the beach and a short walk to the harbor to go to the neighboring islands. I would stay again but probably be a little more assertive about the beds. The beds were comfortable, though.
David, 3-night trip

4/10 Fair

Not as good as expected

Unfortunately a disappointing stay. Arrived at the advertised check in time and was told we had to wait another hour for our room to be ready - sat by reception and saw multiple people arrive and check in to their rooms whilst we were still waiting. Room still wasn’t ready an hour later but after complaining we were told we could go to the room but it wasn’t finished? Never had this before. Told on check in we had breakfast included in our stay, arrived at breakfast the next morning to be told it wasn’t included and tried to charge us. Didn’t bother in the end. The room was okay but quite tired - king bed is 2 king single beds pushed together.
Lois, 1-night trip

8/10 Very good

5 night stay

Booked a pool view room, got a room looking over a pond when you looked out the window. Was told by reception that the room we were given was an upgraded room! no balcony’s on any rooms! Room was kept clean daily. Staff all very friendly and helpful. Vast amount of breakfast choices, could do installing a proper coffee machine instead of just basic coffee & tea, also tissues on the tables would be good as I don’t think being told to blow your nose on a linen napkin is very hygienic! Bar staff were all friendly and interested in our stay. Food in the Komono restaurant by the pool was outstanding and experienced afternoon tea for 2, by the pool, which was lovely, could do with taking away one of the sweet options and putting an extra savoury roll on. Overall a lovely hotel just not having a balcony wasn’t for us as assumed a pool view room would have balcony!
Michelle, 5-night trip

8/10 Very good

Everything has been very good, but we were overcharged at the bar. Please be careful and check your bills before paying.
Marta, 2-night trip

8/10 Very good

Pleasant stay

Hotel was comfortable with good selection for breakfast, restaurant was great. the room was very large, unfortunately we had to change room because the shower was in the bath- I was unable to get in it- due to knee replacement. They gave us the same room with a separate shower; very helpful. I found the pool too difficult to get in , there is only a ladder to enter/ exit. or large steps without rail. I had communicated with the hotel prior to booking to ask about access etc. obviously lost in translation. Overall a nice hotel with good amenities; but not recommended if you have mobility problems. Staff lovely as always in Bali.
Linda, 6-night trip

10/10 Exceptional

This hotel is a fabulous hotel in Sanur especially if you are planning on going across to the islands of Lembongan or Penida after or during your stay as it’s a 10 mins walk to the boat port. The staff are excellent at the hotel and it’s a nice big spacious hotel with a lovely reception area and cafe/bar in the lobby which serves food and nice selection of drinks. Room is spacious and comfortable with excellent A/C. Very nice relaxing pool area with a cafe bar next to it. Breakfast…..fabulous buffet choice for breakfast. Such an amazing selection of foods, fruits and sweet items. This is a great choice of hotel and only 5 mins walk to the beach area where you can find lots of cafes and a nice beach walk along the front.
Matthew, 1-night trip

8/10 Very good

The pool was like a water park. Great for kids and you g families, pool volley ball and super soakers. Not ideal for couples looking for a relaxing getaway.
Sally, 2-night trip

10/10 Exceptional

The property was fine and the cleanes too. The employes was very helpful and always with smile in face.
Wilma, 1-night trip

10/10 Exceptional

On a passé 2 nuits dès notre arrivée à Bali. Très reposant et confortable, la piscine est très belle en longueur et permet d'avoir plusieurs espaces. Restaurant très sympa également. Eau potable disponible. Plage à 5min à pied et navettes disponibles. Je recommande!
Vincent, 2-night trip

10/10 Exceptional

Friendly staff. Food choice excellent.
James, 7-night trip

10/10 Exceptional

Very nice property
Purvesh, 1-night trip