Personnel at the reception was very helpful and informative. They took their time to tell us about the city, nearby restaurants, places to see, etc. Also helped us to book a few activities and did beyond what we would expect them to do.
Overall, the property location is great, walking distance to pretty much everywhere. Since there were 2 bedrooms and a living room, it was easy to travel as a family. Only the bathroom can be improved a bit - there was a bathtub but no shower curtains etc. Also, there was only a hand-held shower head with no place to hang it. So, taking a shower was a bit awkward, but not a deal breaker. Overall, the property is well maintained. They can use a bit more international channels on the TV, or something like a netflix subscription. We will probably go back to this property if we ever go back to Prague.